Official Newbie BitInstant Support Thread (Active Customer Support) - page 298.

URSAY

legendary

Activity: 1974

Merit: 1010

An “Unconfirmed” transaction persists from my attempt to transfer bitcoins from my Bitcoin.org wallet to SR. I've tried all the ideas I have. The recipient, SR, said “...not sure why but your wallet is not sending that transaction to the network, so it has yet to be recorded on the blockchain, and therefore yet to be confirmed.”, but they couldn't help.

Question: How can I Reset the transaction? I even thought of establishing a wallet at Multibit, because they support an easy to use Reset, but haven't been able to effect a valid Export/Import to establish a wallet there.

Below is the report of the transaction as displayed in the Bitcoin.org wallet:

Status: 0/unconfirmed
Date: 3/5/2013 12:48
To: Silk Road 1wfWY8vo4iUW3iK894fM45rcEkVf8pJtC
Debit: -0.0595 BTC
Net amount: -0.0795 BTC
Transaction ID: 694ed127aa7b7107b3e8bac25a1dc12d2aae9759da666b04bf109f28f2abb4a8

PS: I've hacked at this as best I can, but whatever knowledge/skills I have aren't up to this. I'm an old timer—entered the computing community in 1961, and am heartened by Tor, Bitcoins and the new openness and stunning possibilities on the horizon.

Thanks, JAY

This is a support thread for BitInstant.

I would suggest picking "New Topic" at the URL below...

https://bitcointalk.org/index.php?board=39.0

iameric

newbie

Activity: 28

Merit: 0

I've been having isseus too

I made a payment around 9AM

Code:

Here are the transaction details:
Merchant order ID
6602a28c-ad08-4d28-8da1-c6db326d1645
Customer account ID
566 038 717
Payment code
39065318
Status
Paid
Amount
300.00 USD
Final full order amount
303.95 USD

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: M3t on April 03, 2013, 02:53:18 PM

What I am asking is, can I make 4x $500 deposits

?

I would suggest depositing the limit, then trying again the next day or week to deposit the limit again.

The BitInstant FAQ is not clear to me in this area and is probably due for a rewrite.

I will ask more about this when in the office tomorrow and suggest a rewrite of some of the FAQ.

Hope that helps!

-BitInstant Support

J0B00

newbie

Activity: 11

Merit: 0

Quote from: URSAY on April 03, 2013, 02:56:12 PM

Quote from: J0B00 on April 03, 2013, 02:37:15 PM

Sure thing:

Timestamp   Event ID   Event type
Wed Apr 3 14:53:23 2013   14d04de4-30d5-494d-b016-e90e77933b01   Quote for new transaction
Wed Apr 3 14:53:41 2013   22102feb-5dec-471c-8551-62bfcb1ba6fd     New Order
Wed Apr 3 14:52:02 2013   55f20f35-c3a7-4b3e-8621-ac0bd5d5c191     Waiting
Wed Apr 3 14:56:03 2013   f5027268-1539-42a2-b4e0-b18f1b5061d5     Dwolla verification begin
Wed Apr 3 14:56:14 2013   3e1351ea-fcec-46c1-ac39-1a3776c6aa9e     Dwolla passed first round verification
Wed Apr 3 14:56:14 2013   8eadeed1-6c85-477e-94d2-c867d4af36da     Dwolla transaction confirmation begin
Wed Apr 3 14:57:02 2013   e979ce2d-7030-4a8b-8827-57f9af577845     Waiting
Wed Apr 3 14:57:12 2013   622d8d43-b3f3-470f-a402-e5f7abd130b2     Dwolla passed second round verification
Wed Apr 3 14:57:12 2013   7848bda1-81f7-494c-beca-c3ee6631d97f     Dwolla verification complete
Wed Apr 3 14:57:16 2013   e1f78fb4-439f-4b52-bd99-b5fae53621e9     MTGox Order Loading
Wed Apr 3 15:01:03 2013   9b10aeaa-bfc9-4df8-b737-a086b586dd3b     Dwolla verification begin
Wed Apr 3 15:01:05 2013   bde1b226-6b70-47d4-94ab-4725d2e3aa76   Dwolla passed first round verification
Wed Apr 3 15:01:05 2013   b41d6564-6e72-4b1e-b15e-8087b2ada4b4   Dwolla failed second round verification - fraud check failed

Thanks! Escalated! Cheesy

Thanks!!

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: hate_the_face on April 03, 2013, 02:53:21 PM

I am about to switch from mining litecoins with my 2500k to a 7870 using either cgminer or reaper and I was just curious if you guys think a 500w psu would be able to power a 7870 and a core 2 duo machine with nothing else plugged in? Because if so, I'll just keep my 2500k mining on a seperate machine. and put the new card im getting into the old machine I have.

Or I could always swap my 1kw psu into the gpu miner and put the 500w one onto the 2500k machine

This is a BitInstant support forum for Bitcoin. Try here...

http://forum.litecoin.net/

18stops

newbie

Activity: 22

Merit: 0

Quote from: URSAY on April 03, 2013, 03:01:24 PM

Got your PMs! Thanks! Escalated your issue!

ok great thanks !
then its a forum software bug/issue - nothing in my outbox so I have no way of knowing if PM was sent successfully

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: 18stops on April 03, 2013, 02:45:54 PM

Quote from: URSAY on April 03, 2013, 01:45:01 PM

Quote from: 18stops on April 03, 2013, 01:34:04 PM

hi, the wrong amount was deposited, can you please look into it
Quote ID : 18ea501a-4608-4b6e-92b3-ba5f5b1aee3f
Event ID : 7c5e63d5-6532-4848-b2a6-29128661ac53

Can you give me a few more details?
Do you have an order ID #?
Can you tell me how much the order was for and how much you received?
You can always send me a personal message or post back in this thread.
Thanks!

I tried a few times to send you a PM, it seems to have been sent but my OutBox shows empty! I have no idea if you received my PM's

Got your PMs! Thanks! Escalated your issue!

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: J0B00 on April 03, 2013, 02:37:15 PM

Sure thing:

Timestamp   Event ID   Event type
Wed Apr 3 14:53:23 2013   14d04de4-30d5-494d-b016-e90e77933b01   Quote for new transaction
Wed Apr 3 14:53:41 2013   22102feb-5dec-471c-8551-62bfcb1ba6fd     New Order
Wed Apr 3 14:52:02 2013   55f20f35-c3a7-4b3e-8621-ac0bd5d5c191     Waiting
Wed Apr 3 14:56:03 2013   f5027268-1539-42a2-b4e0-b18f1b5061d5     Dwolla verification begin
Wed Apr 3 14:56:14 2013   3e1351ea-fcec-46c1-ac39-1a3776c6aa9e     Dwolla passed first round verification
Wed Apr 3 14:56:14 2013   8eadeed1-6c85-477e-94d2-c867d4af36da     Dwolla transaction confirmation begin
Wed Apr 3 14:57:02 2013   e979ce2d-7030-4a8b-8827-57f9af577845     Waiting
Wed Apr 3 14:57:12 2013   622d8d43-b3f3-470f-a402-e5f7abd130b2     Dwolla passed second round verification
Wed Apr 3 14:57:12 2013   7848bda1-81f7-494c-beca-c3ee6631d97f     Dwolla verification complete
Wed Apr 3 14:57:16 2013   e1f78fb4-439f-4b52-bd99-b5fae53621e9     MTGox Order Loading
Wed Apr 3 15:01:03 2013   9b10aeaa-bfc9-4df8-b737-a086b586dd3b     Dwolla verification begin
Wed Apr 3 15:01:05 2013   bde1b226-6b70-47d4-94ab-4725d2e3aa76   Dwolla passed first round verification
Wed Apr 3 15:01:05 2013   b41d6564-6e72-4b1e-b15e-8087b2ada4b4   Dwolla failed second round verification - fraud check failed

Thanks! Escalated! Cheesy

hate_the_face

member

Activity: 84

Merit: 10

I am about to switch from mining litecoins with my 2500k to a 7870 using either cgminer or reaper and I was just curious if you guys think a 500w psu would be able to power a 7870 and a core 2 duo machine with nothing else plugged in? Because if so, I'll just keep my 2500k mining on a seperate machine. and put the new card im getting into the old machine I have.

Or I could always swap my 1kw psu into the gpu miner and put the 500w one onto the 2500k machine

M3t

newbie

Activity: 42

Merit: 0

What I am asking is, can I make 4x $500 deposits

?

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: Timeless on April 03, 2013, 02:44:52 PM

Hello,

I dont know if Im posting at the correct thread...

I'm despearte. It's been almost 3 days now digging around forum for answers
My GUIminer just kept connecting.......

Summary say: connection problem

Console:
2013-04-04 02:57:08: Listener for "Default" started
2013-04-04 02:57:12: Listener for "Default": WARNING: ADL missing (no AMD platform?), temperature control is disabled
2013-04-04 02:57:12: Listener for "Default": 04/04/2013 02:57:12, started OpenCL miner on platform 0, device 0 (Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz)
2013-04-04 02:57:12: Listener for "Default": api2.bitcoin.cz:8332 04/04/2013 02:57:12, checking for stratum...
2013-04-04 02:57:13: Listener for "Default": api2.bitcoin.cz:8332 04/04/2013 02:57:13, diverted to stratum on stratum.bitcoin.cz:3333

This is what I am uding on my lappy:
Intel i3-2350
Intel HD Graphics family v8.15.10.2291

GUIMiner v2012-12-03

Slush's pool
no flags

I need help... please... Sad

This is a BitInstant support thread. Try here...

https://bitcointalk.org/index.php?board=14.0

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: M3t on April 03, 2013, 02:46:57 PM

*****PLEASE HELP*****

I'm trying to buy $1970 worth of coin, but every time I put in a value (even $999) it says "there is a 999.0 limit on cash transactions."

Please help =( I want my coins!

I'm not sure what your asking here. Are you having trouble purchasing that limit? Most exchanges have limits unless your account is verified in some manner. Are you asking when that limit resets?

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: archimediate on April 03, 2013, 02:36:19 PM

Any news yet Ursay? Coins have went up about 30% since I've started my transaction. Kinda losing money here. Grin

Nothing yet. I've been mostly working on location as the folks at BitInstant integrate me into their structure. If you don't have an answer today, I'll be in the office tomorrow to find out more details myself. Grin

We've already seen some pullback in the price from this morning. MTGOX appears to be having some website issues today. This is in no way an excuse. Just pointing out the positive things here.

M3t

newbie

Activity: 42

Merit: 0

*****PLEASE HELP*****

I'm trying to buy $1970 worth of coin, but every time I put in a value (even $999) it says "there is a 999.0 limit on cash transactions."

Please help =( I want my coins!

18stops

newbie

Activity: 22

Merit: 0

Quote from: URSAY on April 03, 2013, 01:45:01 PM

Quote from: 18stops on April 03, 2013, 01:34:04 PM

hi, the wrong amount was deposited, can you please look into it
Quote ID : 18ea501a-4608-4b6e-92b3-ba5f5b1aee3f
Event ID : 7c5e63d5-6532-4848-b2a6-29128661ac53

Can you give me a few more details?
Do you have an order ID #?
Can you tell me how much the order was for and how much you received?
You can always send me a personal message or post back in this thread.
Thanks!

I tried a few times to send you a PM, it seems to have been sent but my OutBox shows empty! I have no idea if you received my PM's

rstephe

newbie

Activity: 3

Merit: 0

We're now approaching 48 hrs since I placed my bitcoin order and since you recieved my funds from Dwolla. According to "Live Support" on the BitInstant site, BitInstant's "temporarily low reserves on our btc/gox purchasing exchange" were the issue. But you have had ample time to wire the money you received from me and -- apparently -- many others who were also left hanging, so there is no excuse for not concluding our transactions. That no longer washes, and I also see that Ursay, a recent hire (his words) on this forum and the folks from Live Agent are left to face the angry mob. Isn't it time that someone of authority at BitInstant gets in front of this problem before it turns into a public relations disaster? They should also stop accepting new bitcoin orders until existing orders have been filled.

Please have someone with authority and the ability to follow through let us know when we will get our Satoshis, at what exchange rate (my order was placed at $105, currently at $108), and that the transaction fee will be waived.

Timeless

newbie

Activity: 5

Merit: 0

Hello,

I dont know if Im posting at the correct thread...

I'm despearte. It's been almost 3 days now digging around forum for answers
My GUIminer just kept connecting.......

Summary say: connection problem

Console:
2013-04-04 02:57:08: Listener for "Default" started
2013-04-04 02:57:12: Listener for "Default": WARNING: ADL missing (no AMD platform?), temperature control is disabled
2013-04-04 02:57:12: Listener for "Default": 04/04/2013 02:57:12, started OpenCL miner on platform 0, device 0 (Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz)
2013-04-04 02:57:12: Listener for "Default": api2.bitcoin.cz:8332 04/04/2013 02:57:12, checking for stratum...
2013-04-04 02:57:13: Listener for "Default": api2.bitcoin.cz:8332 04/04/2013 02:57:13, diverted to stratum on stratum.bitcoin.cz:3333

This is what I am uding on my lappy:
Intel i3-2350
Intel HD Graphics family v8.15.10.2291

GUIMiner v2012-12-03

Slush's pool
no flags

I need help... please... Sad

J0B00

newbie

Activity: 11

Merit: 0

Sure thing:

Timestamp   Event ID   Event type
Wed Apr 3 14:53:23 2013   14d04de4-30d5-494d-b016-e90e77933b01   Quote for new transaction
Wed Apr 3 14:53:41 2013   22102feb-5dec-471c-8551-62bfcb1ba6fd     New Order
Wed Apr 3 14:52:02 2013   55f20f35-c3a7-4b3e-8621-ac0bd5d5c191     Waiting
Wed Apr 3 14:56:03 2013   f5027268-1539-42a2-b4e0-b18f1b5061d5     Dwolla verification begin
Wed Apr 3 14:56:14 2013   3e1351ea-fcec-46c1-ac39-1a3776c6aa9e     Dwolla passed first round verification
Wed Apr 3 14:56:14 2013   8eadeed1-6c85-477e-94d2-c867d4af36da     Dwolla transaction confirmation begin
Wed Apr 3 14:57:02 2013   e979ce2d-7030-4a8b-8827-57f9af577845     Waiting
Wed Apr 3 14:57:12 2013   622d8d43-b3f3-470f-a402-e5f7abd130b2     Dwolla passed second round verification
Wed Apr 3 14:57:12 2013   7848bda1-81f7-494c-beca-c3ee6631d97f     Dwolla verification complete
Wed Apr 3 14:57:16 2013   e1f78fb4-439f-4b52-bd99-b5fae53621e9     MTGox Order Loading
Wed Apr 3 15:01:03 2013   9b10aeaa-bfc9-4df8-b737-a086b586dd3b     Dwolla verification begin
Wed Apr 3 15:01:05 2013   bde1b226-6b70-47d4-94ab-4725d2e3aa76   Dwolla passed first round verification
Wed Apr 3 15:01:05 2013   b41d6564-6e72-4b1e-b15e-8087b2ada4b4   Dwolla failed second round verification - fraud check failed

archimediate

member

Activity: 68

Merit: 10

Any news yet Ursay? Coins have went up about 30% since I've started my transaction. Kinda losing money here. Grin

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: J0B00 on April 03, 2013, 02:17:42 PM

I'm having issues transferring to Mt. Gox from Dwolla... I went thru the Dwolla verification steps and everything seemed fine. It took the money from my Dwolla account then it spit out an error and said to contact tech support. I've emailed 3 times now and haven't gotten any answers...

My Order ID is: eb570214-ee78-4a58-ad70-3fb037252c2b

Help please!!

Can you provide me with that error and any other details? Thanks!

Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 298. (Read 496012 times)