This thread is for customer issues, service announcements, ect. of BitInstant.
It's monitored by our support team, so if you have an issue, question, comment, feel free to post your order details here and someone should respond within a few hours during normal business hours (a little longer on weekends)
Thanks for all your continued business and support!
-Charlie and the team at BitInstant
I like the idea of Bit Instant but in practice buying coins through Bit Instant hasn't been easy or Instant. This isn't to say that it's the fault of Bit Instant but more of the partners who in my experience didn't even know what a Bitcoin was and had no clue what they were doing. Getting the money to Bit Instant through the couriers is the only problem.
I think this is mainly just a problem in the US (besides some other obvious, like north korea and iran).
blame it on republicans and the UIGEA
on topic: try looking at some of these other currency exchange sites, and you'll see how good bitinstant is, hah