Guess I'll try and see if I can get an answer at this place now. Here's my order ID
72681ace-b0df-4db7-8d62-ff496f7b923b
Sort it out when ever. I'm passing out.
-Josh
Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 330. (Read 495998 times)
March 17, 2013, 01:21:21 AM
March 16, 2013, 05:16:25 PM
So finally decided to purchase a bitcoin! Decided to go with Bitinstant cash payment so I could have it within an hour or whatever. That was yesterday at 1:30 p.m. Moneygram tells me that it's a problem with zipzap and zipzap tells me it's a problem with moneygram. I know you guys just get payment from zipzap and deposit my bitcoin but any help would be awesome as this is a crappy first bitcoin purchasing experience.
March 16, 2013, 03:53:44 PM
Hi,
My first message on this forum.
I am watching bitcoin progress and play around with different ways of getting and exchanging bitcoins. Today I bought a btc trough bitinstant and was little disappointed. I paid $50 + $3.95 fee through moneygram and got 1.001btc to my bitcoin wallet within an hour, as was promised. But it turned out to be too expensive compared to mtgox exchange rate ($47/btc at that moment). The form on the front bitinstant page asked me how much $ I want to exchange, but did not tell me anything about how much btc I am going to get. I was expecting something close to mtgox exchange rate, but it turned out that bitinstant has its own rate. It is ok if you establish your own exchange rate, but why don't you show it explicitly?
My first message on this forum.
I am watching bitcoin progress and play around with different ways of getting and exchanging bitcoins. Today I bought a btc trough bitinstant and was little disappointed. I paid $50 + $3.95 fee through moneygram and got 1.001btc to my bitcoin wallet within an hour, as was promised. But it turned out to be too expensive compared to mtgox exchange rate ($47/btc at that moment). The form on the front bitinstant page asked me how much $ I want to exchange, but did not tell me anything about how much btc I am going to get. I was expecting something close to mtgox exchange rate, but it turned out that bitinstant has its own rate. It is ok if you establish your own exchange rate, but why don't you show it explicitly?
March 16, 2013, 02:27:46 PM
I have sent money via btc-e coupon to bitinstant.The page says order completed but I can not see the money in my account.I have sent 2 support requests but since I did not receive any kind of feedback I was not sure if you had seen the request so I decided to write here too.
The following mail arrived after the transaction..But as I said I see no money..
OrderID: c02c364f-b228-44cf-9b1f-9f28ff44a262
User: SYSTEM
DestExchange: paypal
eventtype: Order executed
EventSentAt: 1363450443.67
APIResponse: {u'errorCode': u'OK', u'withdrawalErrorCode': u'MANUAL_INTERVENTION_REQUIRED', u'paymentID': 338869}
The following mail arrived after the transaction..But as I said I see no money..
OrderID: c02c364f-b228-44cf-9b1f-9f28ff44a262
User: SYSTEM
DestExchange: paypal
eventtype: Order executed
EventSentAt: 1363450443.67
APIResponse: {u'errorCode': u'OK', u'withdrawalErrorCode': u'MANUAL_INTERVENTION_REQUIRED', u'paymentID': 338869}
March 16, 2013, 11:43:34 AM
Hi my funds were sent to wrong account I've been told they were frozen and mtgox says they have been in constant contact with you guys to reroute my funds. It has been weeks now my ticket is FZI-XQMEI-080
Do you have an update for me?
Do you have an update for me?
March 16, 2013, 11:23:04 AM
It's been a while since I posted here. I see that bitinstant is continuing to have problems. Surprise! I have had a problem since November!!!! I'm not going to bother look through what that liar Charlie replied to me, but I strongly urge everybody to quit using Bitinstant. It is a scam. They will get you eventually. I've been out of $200 since November. The problem was acknowledged at first and I was told it would be fixed. Eventually Charlie said it was my fault and there was nothing they could do. However, Mt. Gox is still saying that they will get my money to my account eventually. I still trust Mt Gox, but bitinstant is a scam and Charlie is a scam. Since you've lied to me and to all on these forums I'm not going to bother to read any replies Charlie. However you can send something to my email address, but I would much prefer someone else with more ethics to reply. Optimally I just want my money, that would be really nice!.
After you all get your current problems fixed (if you indeed do) I strongly suggest that you do not use bitinstant again. Let them die. They are dying now......
After you all get your current problems fixed (if you indeed do) I strongly suggest that you do not use bitinstant again. Let them die. They are dying now......
On this very thread Charlie replied explaining what happened:
https://bitcointalksearch.org/topic/m.1439770
Unfortunately we can do very little if a customer sends funds to the wrong account.
March 16, 2013, 09:28:23 AM
It's been a while since I posted here. I see that bitinstant is continuing to have problems. Surprise! I have had a problem since November!!!! I'm not going to bother look through what that liar Charlie replied to me, but I strongly urge everybody to quit using Bitinstant. It is a scam. They will get you eventually. I've been out of $200 since November. The problem was acknowledged at first and I was told it would be fixed. Eventually Charlie said it was my fault and there was nothing they could do. However, Mt. Gox is still saying that they will get my money to my account eventually. I still trust Mt Gox, but bitinstant is a scam and Charlie is a scam. Since you've lied to me and to all on these forums I'm not going to bother to read any replies Charlie. However you can send something to my email address, but I would much prefer someone else with more ethics to reply. Optimally I just want my money, that would be really nice!.
After you all get your current problems fixed (if you indeed do) I strongly suggest that you do not use bitinstant again. Let them die. They are dying now......
After you all get your current problems fixed (if you indeed do) I strongly suggest that you do not use bitinstant again. Let them die. They are dying now......
March 16, 2013, 04:06:53 AM
I have purchased $500 recently and it came through no problem. Thanks!
March 15, 2013, 08:16:24 PM
Hello I am Auroron and I would like to know how is there more I can do to increase my production? I am not sure exactly if my problem for low production is my place in the group or if I did something wrong in my registering. Maybe I just need to be patient. Anyway my concern is my low production, please help thank you.
March 15, 2013, 04:01:31 PM
Hi. I have used your service several times but after making my payment yesterday. 3/14/2013. My funds still have not showed up on Bitstamp.
Normally deposits have been instant but this one has been over 27 hours and still no funds. My account number was correct and I got confirmation from ZipZap.
Any help?
name: mitchfultz
email: mitchfultz @ gmail.com
Order ID: ceb226f2-b969-4ba9-b28f-624cc588d283
Normally deposits have been instant but this one has been over 27 hours and still no funds. My account number was correct and I got confirmation from ZipZap.
Any help?
name: mitchfultz
email: mitchfultz @ gmail.com
Order ID: ceb226f2-b969-4ba9-b28f-624cc588d283
March 15, 2013, 02:52:15 PM
THANK YOU . BTC RECEIVED !
March 15, 2013, 02:50:00 PM
I'm still waiting for news on that BitInstant Bitcoin-backed credit card. Has that project been dropped?
It has not been dropped but we are focused on more immediate concerns at present
March 15, 2013, 02:49:20 PM
1st order is complete I have received BTC, this one is not complete : [HPN-DKCIC-103] - ticket_18cVeiBeJ5Q8111n
My mistake, just pushed your 2nd order
March 15, 2013, 02:46:30 PM
1st order is complete I have received BTC, this one is not complete : [HPN-DKCIC-103] - ticket_18cVeiBeJ5Q8111n
March 15, 2013, 02:44:10 PM
These appear to all reference the same order?
there are 2 orders , but 3 tickets from support.
March 15, 2013, 02:43:01 PM
I'm still waiting for news on that BitInstant Bitcoin-backed credit card. Has that project been dropped?
March 15, 2013, 02:41:15 PM
These appear to all reference the same order?
March 15, 2013, 02:39:56 PM
Thanks.
March 15, 2013, 02:39:33 PM
[TAM-PFDJM-131] - ticket_O58Gftm1B6H3hAb3
[KBW-GORUO-199] - ticket_z5HPEnA5Up6m172u
[HPN-DKCIC-103] - ticket_18cVeiBeJ5Q8111n
[KBW-GORUO-199] - ticket_z5HPEnA5Up6m172u
[HPN-DKCIC-103] - ticket_18cVeiBeJ5Q8111n
First one I just processed - checking the other two
March 15, 2013, 02:38:34 PM
[TAM-PFDJM-131] - ticket_O58Gftm1B6H3hAb3
[KBW-GORUO-199] - ticket_z5HPEnA5Up6m172u
[HPN-DKCIC-103] - ticket_18cVeiBeJ5Q8111n
[KBW-GORUO-199] - ticket_z5HPEnA5Up6m172u
[HPN-DKCIC-103] - ticket_18cVeiBeJ5Q8111n
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