Official Newbie BitInstant Support Thread (Active Customer Support) - page 42.

JustAnotherBitcoinFan

newbie

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Quote from: bftst3 on June 13, 2013, 09:23:49 PM

Quote from: JustAnotherBitcoinFan on June 13, 2013, 09:15:26 PM

Quote from: bftst3 on June 13, 2013, 09:10:07 PM

Yep, like I posted earlier, If Gareth would just push one of our orders through manually, I'd become a instant believer

When I start seeing Customers from Tuesday morning coming in and saying they order has finally been completed in this and other forums, I will begin to be a believer...sorry but one just wont do it for me from what I have seen of this business in the last 3 days.

I hear ya and I'm one of those people from tuesday, but I would just like him to show us it can be done manually.

Well ya know since they claimed support was processing them hours ago, and yet no one has reported being processed...I don't think that would be too much to ask, to just see that the orders can be manually done. Right now kind of looks the same as Tuesday Night, more excuses and diversions, but no funds for customers through zipzap.

bftst3

newbie

Activity: 14

Merit: 0

Quote from: JustAnotherBitcoinFan on June 13, 2013, 09:15:26 PM

Quote from: bftst3 on June 13, 2013, 09:10:07 PM

Yep, like I posted earlier, If Gareth would just push one of our orders through manually, I'd become a instant believer

When I start seeing Customers from Tuesday morning coming in and saying they order has finally been completed in this and other forums, I will begin to be a believer...sorry but one just wont do it for me from what I have seen of this business in the last 3 days.

I hear ya and I'm one of those people from tuesday, but I would just like him to show us it can be done manually.

JustAnotherBitcoinFan

newbie

Activity: 28

Merit: 0

Quote from: bftst3 on June 13, 2013, 09:10:07 PM

Yep, like I posted earlier, If Gareth would just push one of our orders through manually, I'd become a instant believer

When I start seeing Customers from Tuesday morning coming in and saying they order has finally been completed in this and other forums, I will begin to be a believer...sorry but one just wont do it for me from what I have seen of this business in the last 3 days.

chrometric

newbie

Activity: 14

Merit: 0

that would be nice...........

bftst3

newbie

Activity: 14

Merit: 0

Yep, like I posted earlier, If Gareth would just push one of our orders through manually, I'd become a instant believer

JustAnotherBitcoinFan

newbie

Activity: 28

Merit: 0

***Yawns*** still no one reporting their order completed from Tuesday or Wednesday. How long ago was it they said that support was working on Back Orders lmao. Like I said before I am in the 8000 cases, and hasn't got to me yet...one of the others I have been talking to is like 120 cases before me and he hasn't been dealt with either. All confirmed "paid". I told you all I seen right through the smoke and mirrors.

bftst3

newbie

Activity: 14

Merit: 0

Well I'm going to be up watching the nba finals and constantly hitting refresh, hopefully I see some kind of results before I pass out. I've checked their twitter, facebook, this forum, their site, I would be happy just seeing one person post a successful resolution from queue

2xchapter

newbie

Activity: 14

Merit: 0

man.. i was hoping i was going to get my bitcoin by tonight but doesn't seem like it..

chrometric

newbie

Activity: 14

Merit: 0

well it's been another hour and still no movement of bitcoins on the blockchain to my addy

Sad

bftst3

newbie

Activity: 14

Merit: 0

Anyone? If your still around Gareth, why don't you pick one of us and manually push our order so we can at least see if the progress was real

chrometric

newbie

Activity: 14

Merit: 0

(Slaps Forehead)

So that was just a ruse to calm us down?

i said i'll check the blockchain in 45 min and that will be in 5 minutes LOL

i'll give it a full hour before i say anything, and seriously, the bitinstant website tells me that it was unable to verify me Shocked

zipzap had no problems verifying me, why does bitinstant keep telling me that it cant verify me and to wait a week LOL

(slaps Forehead with a hammer) Grin

i'm just going to go poop and when i come back i'll check the blockchain and let you all know

bftst3

newbie

Activity: 14

Merit: 0

I put my zip zap order in tuesday afternoon, until we start seeing posts where people are actually getting coins, nothings changed

tpad

newbie

Activity: 14

Merit: 0

I haven't seen anyone say they have had their order executed either. Gareth how far along are they and what amount of time will be required to complete all of them?

JustAnotherBitcoinFan

newbie

Activity: 28

Merit: 0

Quote from: chrometric on June 13, 2013, 07:59:36 PM

ok, will i actually have to wait a week to get verified on the BitInstant website?

I Mean, if i get my coins tonight or tomorrow sometime i'll be able to order again as long as i can get verified

(Slaps Forehead)

chrometric

lol, key word "IF" My Case is in the 8000's and trust me hasn't been got to yet. I am not seeing anyone else saying theirs from tuesday has been dealt with either, except for the one who got a loan, and the dwolla transaction.

chrometric

newbie

Activity: 14

Merit: 0

ok, will i actually have to wait a week to get verified on the BitInstant website?

I Mean, if i get my coins tonight or tomorrow sometime i'll be able to order again as long as i can get verified

(Slaps Forehead)

chrometric

malexpeterson

newbie

Activity: 17

Merit: 0

Please advise as to an eta on my order.

Michael Peterson
Subject: new.BI transaction

JUN 11, 2013 | 04:53PM EDT
Seth replied:

As you can imagine, with our new site launching today, we've been experiencing a few hiccups with functionality. We definitely have your case in the queue and we're working on responding to your issue as quickly and efficiently as possible. We appreciate your patience while we work on resolving the issues that you are experiencing today and we apologize that things are taking a little longer than usual to respond to.
Best,

Seth

JUN 11, 2013 | 04:41PM EDT
Original message
Michael wrote:

06/11/13 13:05

4f0cd68e-16b9-4320-a779-3b5b189d1577

Local Cash Deposit (700k Locations)

$115.21

says transfer error and I have not recieved my funds. Please fix thanks!

Amount to Pay: $123.95
Account Number: 349120642

Your ZipZap payment has been successfully processed and the merchant has been notified to complete your order. Please keep this email for your records.

chrometric

newbie

Activity: 14

Merit: 0

Quote from: Gareth (BitInstant)

Quote from: chrometric

Please tell me that Case #: 9029

is goin through now

i can push my bookie off for a few more hours if so ....

All orders caught in the backlog are being handled now, from your support ticket I can see one of your orders already executed and the other is in position 135 in the dump of orders

Thank You, I'll keep checking my wallet and start to check the blockchain in 45 minutes

JustAnotherBitcoinFan

newbie

Activity: 28

Merit: 0

Quote from: Gareth Nelson on June 13, 2013, 07:32:54 PM

Quote from: JustAnotherBitcoinFan on June 13, 2013, 07:30:34 PM

Quote from: shampayne on June 13, 2013, 07:19:13 PM

I just want to thank Gareth who just helped manually push my order through, without any fees. I appreciate your time.

Good to see a Dwolla order was pushed through. When I start seeing people coming in here stating their orders through ZipZap on early Tuesday have been finally successful I will feel much better. Until then I am remaining skeptical. Due to what I have been seeing thus far, I reserve the right to be skeptical.

Dwolla orders placed on the old site are relatively simple to fix quickly in case of problems, but as we're all focused on the backlog on the new site Shampayne's issue was not responded to as quickly as it should have been.

Now that I believe and understand.

Gareth Nelson

hero member

Activity: 721

Merit: 503

Quote from: JustAnotherBitcoinFan on June 13, 2013, 07:30:34 PM

Quote from: shampayne on June 13, 2013, 07:19:13 PM

I just want to thank Gareth who just helped manually push my order through, without any fees. I appreciate your time.

Good to see a Dwolla order was pushed through. When I start seeing people coming in here stating their orders through ZipZap on early Tuesday have been finally successful I will feel much better. Until then I am remaining skeptical. Due to what I have been seeing thus far, I reserve the right to be skeptical.

Dwolla orders placed on the old site are relatively simple to fix quickly in case of problems, but as we're all focused on the backlog on the new site Shampayne's issue was not responded to as quickly as it should have been.

JustAnotherBitcoinFan

newbie

Activity: 28

Merit: 0

Quote from: shampayne on June 13, 2013, 07:19:13 PM

I just want to thank Gareth who just helped manually push my order through, without any fees. I appreciate your time.

Good to see a Dwolla order was pushed through. When I start seeing people coming in here stating their orders through ZipZap on early Tuesday have been finally successful I will feel much better. Until then I am remaining skeptical. Due to what I have been seeing thus far, I reserve the right to be skeptical.

Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 42. (Read 496020 times)