Official Newbie BitInstant Support Thread (Active Customer Support) - page 38.

newbie

Activity: 28

Merit: 0

Quote from: atl4nti5 on June 14, 2013, 11:33:40 AM

One way or another im either getting my money back or getting my bit-coins, and i fucking hope i the price of bit-coins doesnt change enough to where iv lost out on some bit-coins. Its not my fault they fucked up, why would they even let us make orders if they cant even fucking process them.

Not only did they not let us know, they took down the Customer Warnings in their Q&A from other customers, and never put up a warning on their website. They wanted customers to keep dumping money, fully knowing the customer would not be getting cent from it for quite a long time.

BitInstantsucksfarts

newbie

Activity: 5

Merit: 0

BitInstant just posted this to reddit.... "We haven't collapsed. We launched a new beta site a few days ago and we're working on bringing full functionality to the site. Most current orders are going thru just fine." http://www.reddit.com/user/bitinstant

Those crooked fuckers are trying to bring in new business rather than deal with the issue. They have the worst customer service of any business on the planet.

vrusso123

newbie

Activity: 28

Merit: 0

under 99.00!!! how about making that purchase now CHARLIE SCHREM!!

atl4nti5

newbie

Activity: 24

Merit: 0

One way or another im either getting my money back or getting my bit-coins, and i fucking hope i the price of bit-coins doesnt change enough to where iv lost out on some bit-coins. Its not my fault they fucked up, why would they even let us make orders if they cant even fucking process them.

JustAnotherBitcoinFan

newbie

Activity: 28

Merit: 0

Quote from: AngryCustomer on June 14, 2013, 11:24:37 AM

So much for waking up with bitcoins in my wallet.

Are you surprised lmao. Been on here since the beginning letting everyone know what was going on. FYI- Just cause current orders are going through doesn't mean we WHO HAVE LOST MONEY IN ALL OF OUR ORDERS should stop complaining and reporting. Give them time...ROFLMAO we have given them enough time. Everyone start emailing moneygram, and zipzap. They have caused us a huge inconvenience...lets return the favor!

Sent money June 11th 10am, confirmed "Paid" Anyone else print screen the false advertisement of 2hr payment?

vrusso123

newbie

Activity: 28

Merit: 0

well they started lying again on reddit, so expect the lies to start flying around here again soon. we are gonna need some LIESWATTERS.

tpad

newbie

Activity: 14

Merit: 0

I am afraid that whatever they planned to do to manually process the orders fell through. That's the only logical explanation I can think of as to why no orders have went through and they have not spoken about it since. I just have a bad feeling all around about the situation now.

AngryCustomer

newbie

Activity: 14

Merit: 0

So much for waking up with bitcoins in my wallet.

indianplayers

member

Activity: 113

Merit: 10

Quote from: reactor on June 14, 2013, 11:10:03 AM

Again folks, stop whining.

Just successfully completed a payment by going through my account, paying via zipzap (moneygram), and I'm trading with the cash already in Gox. Previous transaction still pending, but if they wanted to screw me would they be processing my payment just now?

No.

Let them do their jobs, nobody is losing their money. Too many whiners in this community who are ready to throw the towel in every time a decent company has a reasonable delay.

I bet you'd be singing a different tune too if that payment didn't process. Roll Eyes

tpad

newbie

Activity: 14

Merit: 0

Quote from: reactor on June 14, 2013, 11:10:03 AM

Again folks, stop whining.

Just successfully completed a payment by going through my account, paying via zipzap (moneygram), and I'm trading with the cash already in Gox. Previous transaction still pending, but if they wanted to screw me would they be processing my payment just now?

No.

Let them do their jobs, nobody is losing their money. Too many whiners in this community who are ready to throw the towel in every time a decent company has a reasonable delay.

Because I am waiting to use my bitcoins now for a product I was ready to purchase 3 days ago. Not everyone is investing with bitcoins some people are trying to use them as currency now. Don't come on here stating that we are whining because we expect the level of service a company guarantees. Their god damn motto is 'Time is money!' for God's sake. Do NOT tell us that this is a reasonable delay when they told us specifically last night that orders were beginning to be processed manually.

ruffneck

newbie

Activity: 6

Merit: 0

Quote from: vrusso123 on June 14, 2013, 10:58:17 AM

ruffneck, would you really send them your money?

Yes because they have been nothing but speedy in the past and the money I have stuck currently is not that big of deal to me (Not saying I won't report them for fraud in their home state shortly if they don't release it). But I wan't to experiment with them

AngryCustomer

newbie

Activity: 14

Merit: 0

How have they not shown up on the forums yet..its already 11am here. What time is it by bitinstant? Surely they are at work by now?

reactor

sr. member

Activity: 420

Merit: 250

Again folks, stop whining.

Just successfully completed a payment by going through my account, paying via zipzap (moneygram), and I'm trading with the cash already in Gox. Previous transaction still pending, but if they wanted to screw me would they be processing my payment just now?

No.

Let them do their jobs, nobody is losing their money. Too many whiners in this community who are ready to throw the towel in every time a decent company has a reasonable delay.

indianplayers

member

Activity: 113

Merit: 10

Quote from: vrusso123 on June 14, 2013, 10:59:50 AM

giving them one more day will only see the site close and everything disappear.

If that happens Charlie Shrem will need to hide far far away.

tpad

newbie

Activity: 14

Merit: 0

Gareth was online 4 hours ago. I can't believe he didn't post anything concerning this situation. I backed him yesterday and told people to calm down when they were riding his ass. Gareth show me the same respect and just tell us what happened and why the manual orders did not begin processing? Jesus Christ just keep us in the loop.

vrusso123

newbie

Activity: 28

Merit: 0

giving them one more day will only see the site close and everything disappear.

vrusso123

newbie

Activity: 28

Merit: 0

ruffneck, would you really send them your money?

indianplayers

member

Activity: 113

Merit: 10

I'll give them one more day, if they don't answer my emails. BBB, ripoffreport etc... will be notified. I'll make sure everyone will know that they took my $500 along with my lawyer if needed.

vrusso123

newbie

Activity: 28

Merit: 0

WHY THEY ARE COUNTING OUR MONEY, WHAT ELSE WOULD TAKE THEM SO LONG?

BitInstantsucksfarts

newbie

Activity: 5

Merit: 0

If they pay interest or emotional distress, then they might win me back. But at this point I have absolutely nothing good to say about BitInstant.

Their online reputation is being destroyed, which is about all they have. Just give us something to ease the stress of losing hundreds of dollars without a trace.

No one is reporting that their funds got through, so what exactly are you girls doing?

Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 38. (Read 495996 times)