Over 100 pages of reoccurring crap. Nice work Kevin. Can we hire you too for some of the new guys that are coming in the market?
Yes there has been an issue with the boards BUT WE'VE fixed the problem and everything will go as planned. . Yes FOR THE LAST 2 WEEKS we've been shipping to clients which have agreed there are potential issues and want to receive their miners anyway. Total we've shipped 146 miners. Those orders are scattered between the 500's and 1100's. So when we said we're shipping, we are. We just didn't want to ship something we're not sure in to everyone.
PLEASE UNDERSTAND SOMETHING.
WE DIDN'T RUN AWAY - AND WE'RE NOT GOING ANYWHERE - AS WE'VE SAID SEVERAL TIMES WE'RE IN THIS FOR THE LONG RUN.
OUR OFFICE ALWAYS HAS SOMEONE IN IT - IT IS NOT JUST AN ADDRESS, THERE ARE AT LEAST 3 STAFF MEMBERS THERE FULL TIME.
You guys have done an excellent job of confusing new customers, thank you. But as we've said before, its best to be at the top of this section either way. So we appreciate your support in sending confused clients to our site and allowing us to convert them into sales. All we have to say is "read three pages of that thread and tell me that it doesn't seem a bit fishy".
We've been returning phone calls and emails, but the majority of them are asking about an updates for their order, so we'll be posting updates in the news section and we'll even start sending out emails too.
We treat our clients as investors, and with respect. We don't respect this thread despite the fact that our clients choose to come here and read this bs,. As we've said before the crap that is allowed to take place here is so bad that we don't even come around to look at it.
We updated the previous production/shipping schedule prior to knowing their was an issue with the board, and everyday seemed to be an "it'll be fixed by tomorrow" day according to our brilliant CM.
Shipping schedule is as follows:
All current orders will be completed/shipped within the next two weeks including the 2.4's. We're Shipping - and we'll update you once a week with which orders went out the door that week so that you can confirm it with that client if he/she is active on this thread.
We're still open for help in assembly. We put that on hold because of the issues with the boards which is now fixed. We apologize about not getting back to the guys that wanted to help right away - we meant to do so when "the fix would be done tomorrow" for the last week or so. Local guys are preferred if possible.
We are bitmines chip distributor, and we manufacturer their boards here in philadelphia as well. We've said that on a video. Our board is a modified coincraft board. We've also made changes to the backplane (waiting on those boards to come in- yes we use PNC -) 8 slots total.
We don't like to write here - trolls and hired black pr merchants of pure bs drop in a sea of crap within an hour or less. So it's pointless. If anyone knows a way to stop them and delete their posts please let us know because if it wasn't for them reposting pure bs we'd actually update this thread with useful information as much as possible.
We know the difficulty is rising - we invested our money into this as well, just as you as all did. And after the last few weeks, we're coming in way over budget. We're working as fast as possible and we'll try and be better for your guys too.
The more reasonable amongst us appreciate your candor and clarity. Yes you are correct there are people here who are just here to trash. There are others tho who want to find out whats really going on because of a lack of communication and others who are looking for the real truth in the interest of everyone. Without communication and honestly regular updates or proof, it gives those people the ammo to do what they do. I mentioned it before in previous posts, if you guys just update your website with this very info you are posting here, And maybe even make a PR event of people picking up their miners (as cointerra did) (for those picking up) you will see a great deal of this go away as then you star to establish yourselves.
This is all the more reasonable people here are asking for. The customers just asking for updates on their orders. And if they are shipping them just let us know. Status updates go a long way to helping us see things are moving along. Hell if things are late, fine knowing why would be a nice thing. But the silence is deafening and it opens the door to speculation noone needs.
Its normal for speculation to start once there is silence and in this case silence with no confirmed delivery of products. This is to be expected. And that can quickly escalate into this. Like I said make a PR/Marketing event of your delivery. A simple photoshoot of someone getting their miner. OR solicit miners with delivered hardware to put them out on the internet and review them. At the end of the day that is what you need to show.