Topic: Official Thread: AMT - page 31. (Read 678353 times)

Do everyone a favor and shut the fuck up.

Stupid AMT sympathizers with less than 10 posts. Eat a dick!

Interesting.... So someone's getting some MPP what about people like myself with 1.2 orders?

yes thats correct, i opted for the kit and was given 3 boards instead of 2 which they said would run turbo @ 700-750ghs (extra board for delay)

If you've taken the full price up front in Nov/Dec and are scheduled to deliver in January, but don't bother trying to source your PSUs until March/April it's hardly a problem outside your control.

When one drops thousands into what is supposed to be an investment, one expects more than soon or few days. These are serious investments people have put on the line, for some their savings. I have to agree that soon or a few days no longer flies. Might want to be more accurate with your estimates via email seeing as there is too much vague language. Now maybe you are getting why you are starting to make enemies out of customers? Take an hour out of each day to respond if you have to. But its imperative that you respond to the customers directly (address them directly by name via email, call or this forum) accurately and set proper expectations. This will start to go a long way towards maybe rebuilding your reputation from what is now your debut into the press world as a company that got sued.

Cool. That for a 520 right?

I don't want to join the lawsuit either, AMT, but seeing people with order numbers higher than mine who are receiving miners while I eagerly try to figure out where mine are is not exactly helping your case. When will you be shipping my two 1.2s for order 899? And please don't say "soon" that answer doesn't fly

Booth at NYC?

This is the point I have been making. No offense to sirminesalot, but why do you care what he has to say? Or what he thinks? You already by your own admission want nothing to do with him. So hit ignore and move on and respond to the actual CUSTOMER! You have been focused on the wrong people. Do you get why people are angry at you? You are not responding to them! Is this a Kanye West - Fish Sticks joke thing? Do you not get it? RESPOND TO YOUR CUSTOMERS FIRST!!

Let me point out how big a fail your current communication method is. You got a known detractor out to your office and filmed him........and what happened.......you respond to your detractors on here.......and guess what is happening...........you DONT reply to your customers (or sporadically).........and what is happening? I mean do I have to even spell it out?

Alternatively you could have one of your pick ups videoed, photograph and get a PR win out of it (I even volunteered for that some time back). Missed opportunities

And when someone speaks badly they get pushed back or whatever retaliatory action you seem to take. You respond to the negative comments but do nothing to bolster up the customer base you SHOULD be loyal to in terms of communication. It took a lawsuit (real or not) to light the fire to get you moving on things more so. Just think about that. This is basically the truth of the matter. I (and I am sure I am not alone here) get angry seeing AMT_miners respond to sirminesalot, losia, phin, and all these other people who ARE NOT CUSTOMERS AND get more attention than your paying customers do. Think about that in light of your current predicament. Might want to refocus your efforts on replying to customers via mass email...using your blog and if you must use the forum but address customers as the priority. Good or bad customers in your eyes that should not be an issue. Should just be what is the best and accurate reply I can get customer X.

This is honest feedback here from what is the perceived behaviour. Have you improved in some of that, YES, but you still need to drop the dead weight in terms of communication. Let the paying customers know what is going on. Not the detractors, trolls and haters. If you are doing what you are supposed to be doing and communicating with us, we will have your back. Its amazing how you can turn us around if you provide us with our hardware. For the most part if we get what we paid for we will have your back. (not everyone is satisfied but that happens) I know if I get my hardware and it works as advertised even in DIY form I will post up on it.

thank you amt for shipping my miner and providing tracking number. i will upload pics and vids once its here and set up

EDIT: i know ur all gonna ask so im order #1428

Who want buy my order?

Get em Done Send them out

Dude, now there are plenty of "not's" in this post.
Which part of not are you not understanding?

Do not hope dude ...there is nothing to hope

Yah trying to dig it amongst thousand of tracking numbers

Amt you call this your best effort? That's sad. Still hunting for a tracking number, great organization, or are you just waiting to actually ship something before you have it....

I really hope you take your lawyers advice, at first you say because of the lawsuit you are going to offer refunds, then you say there is no lawsuit. Give refunds to people who ask, just do it. People don't want excuses and they don't care that you suck at math, business, life, etc. People feel bad for other people that get screwed, not the companies that screw them.

this is a point i hope i recieved a rev 2 back plane and not a fud one

Thanks for the correction. I thought that was what you meant but was not sure. Also thank you for the more regular updates. Being in the manufacturing business myself (I am one of those CNC guys you spoke of in a previous post) I can sympathize with your situation to some extent. It has been my experience that communication is key to a positive outcome.

How is the new back plane checking out by the way? Is it looking like it will solve some of the issues you have been dealing with?

Problem with firman permit

AMT_miner,I understand you guys attend TORONTO BITCOIN EXPO April 11-13, Please bring me my 2 miners to Toronto,I'm in Toronto. I would like to pick up from EXPO.  I supposed receive beginning of January,checked my email one #962 got transferred from Carols,Jim promised 2 times but never happened,let me know if this works out for you.