Guys
a few replies to your questions:
1) Deposits - withdrawals fees: To put things into perspective a customer can now withdraw or deposit 30,000 usd and be charged a fee of 30 usd.
I frankly speaking don't believe this is even a problem to talk about in case you move money in and out once in a while.
Bitcoin is not a treasury bond yielding 3% a year, it is highly volatile and I believe we are making much ado for nothing.
Please understand our current financial system is based on checks and parameters.
The more we move in and out of our accounts, the more banks will be likely to notice our flows, the more attention we will get.
What we are trying to discourage here is not an occasional deposit or withdrawal, it's people moving money in and out daily as there was no tomorrow.
This behavior is putting our system under stress and is representing a potential threat to our security.
2) KYC-AML: Once again, we didn't suddenly get crazy or bought up by the Big Brother.
If you don't have a passport, you surely have a driving license, if you don't drive you can go to a public notary and have your identity verified on a piece of paper with your picture and your name and address written on it (auto declaration of identity).
For any exception I'm sure we will find a solution.
Due to the recent bankruptcy of MtGox we are facing increased attention by local authorities and regulators.
In the last days we went thru an audit performed by the Custom and Excise Department, which went well.
We always observed AML/KYC procedures, but we were kindly required to step up one notch due to the "particular nature" of Bitcoin.
I completely disagree upon the fact that Bitcoin or any other Cryptocurrency is the ideal mean for criminal actions (cash is a much safer mean for criminals) , but nevertheless we need to comply with the rules if we want our business to prosper and our customers' money to be safe.
Platforms are centralized entities and they can either decide to comply with rules or end up like Liberty Reserve.
Not much we can do about it, at least for the time being.
I hope that this helps
Giancarlo
Bitfinex Team
1. I found that the fee schedule is now mentioned 0.1% deposit wire. Thanks a lot. Even better to mention on deposit page. I can still see the following statement on deposit page which lead to confusion, I guess you don't want customers to argue with your customer support for this ( for your own good)
By clicking the button below, I confirm that I have sent a wire transfer with the correct transaction reference and I accept that some fees may be applied by the banks involved in the transaction. No fee will be taken by Bitfinex
0.1% deposit / withdrawal fee is at least not a problem on me. We always have alternatives. But please try to play fair, not mentioning 0.1% deposit fee on the fee schedule page was definitely not a good intention.
2. Custom and Excise Department of HK government will NEVER audit your account. They are ONLY to perform to check your KYC Compliances and investigate any money laundering activities.
Please use precise wording and don't use government authority to prove your account. If you want to audit, use accounting firm instead.