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Topic: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading - page 72. (Read 723861 times)

legendary
Activity: 2338
Merit: 1124
Bitfinex: I had registered an account with cloudminr.io with a throw-away-e-mail, so I was able to log to these scammer's homepage and see if there is anything useful for getting information about their identity.

However, I never invested a dime since I was convinced from the very beginning that it is a scam.

But now the story becomes interesting.

I used a throw-away-email.
I used a fake name.
I used a fake address.

Now I received an e-mail from Bitfinex saying that my account has been opened.

Good. I never applied for an account. So it seems that cloudminr has opened it. Or someone who bought their information. And many people who had an account with cloudminr all the sudden receive an e-mail from you, telling that they have now an account.

Bitfinex: How is it possible that you opened an account for a fully fictious person? On your homepage you write:

Quote
BITFINEX is committed in providing a safe, compliant and reputable service to our clients. For this reason, BITFINEX insists on a comprehensive and thorough KYC (Know-Your-Customer) and AML (Anti Money Laundering) compliance implementation. This includes the monitoring of suspicious transactions and obligatory reporting to local regulators and other compliance bodies.

Our AML and KYC policies differ depending on the country of origin of which our clients are located and furthermore recorded against through the BITFINEX registration process. The specific AML and KYC policies as per regional jurisdiction are located below. Our compliance framework ensures that regulatory requirements are being adhered to at both a local and global level, instilling a level of trust and ensuring BITFINEX will continue to operate uninterrupted.

BITFINEX reserves the right to refuse registration to persons from or in jurisdictions that do not meet international AML standards or could be considered as a Politically Exposed Person.

BITFINEX reserves the right to verify our users and their transactions. In addition to this, any attempt to abuse BITFINEX or its platform will result in an immediate account suspension.ommitted in providing a safe, compliant and reputable service to our clients. For this reason, BITFINEX insists on a comprehensive and thorough KYC (Know-Your-Customer) and AML (Anti Money Laundering) compliance implementation. This includes the monitoring of suspicious transactions and obligatory reporting to local regulators and other compliance bodies.

Our AML and KYC policies differ depending on the country of origin of which our clients are located and furthermore recorded against through the BITFINEX registration process. The specific AML and KYC policies as per regional jurisdiction are located below. Our compliance framework ensures that regulatory requirements are being adhered to at both a local and global level, instilling a level of trust and ensuring BITFINEX will continue to operate uninterrupted.

BITFINEX reserves the right to refuse registration to persons from or in jurisdictions that do not meet international AML standards or could be considered as a Politically Exposed Person.

BITFINEX reserves the right to verify our users and their transactions. In addition to this, any attempt to abuse BITFINEX or its platform will result in an immediate account suspension.

So there was no KYC nor any AML-process needed to open an account? At least in the case of my fake cloudminr-user

This stinks. And I'd like to get some answers from Bitfinex...
legendary
Activity: 2660
Merit: 1096
Simplemining.net Admin
i have strange problem using bitfinex api.
When i make order, sometimes it makes double or even triple the same orders.
anybody have this issue ?
legendary
Activity: 2618
Merit: 1007
and i was sleeping all that time when it happened ??
You leave orders open when going to sleep?!

Sorry for your loss, but that is already a whole different level of negligent.
sr. member
Activity: 548
Merit: 250
0x3f17f1962B36e491b30A40b2405849e597Ba5FB5
What should i do answer them regarding the Margin was not enough and why they not close the rebuy order for the short its obvious or not ?   sorry for my english  btw

is there any chance to get my rights or am i done with that ?
sr. member
Activity: 548
Merit: 250
0x3f17f1962B36e491b30A40b2405849e597Ba5FB5
Hello
update i got an answer :

When a margin position gets margin called any active orders are not cancelled by the platform. The user remains responsible for any orders he submitted himself.

Between the first margin call and the moment the existing limit order was executed there was 6 hours and enough opportunity to be able to cancel the order. We're very sorry for what happened to your position but the platform performed exactly as intended.

We hope this response has sufficiently answered your questions. If you don't have any additional questions or comments regarding ticket #470542, the ticket will automatically be closed. If you do need further assistance feel free to reply to this email.


is it normal ?? i just place a cover-the short order and when there was only 3000 USD left in account they automaitcally bought 3300 LTC again which is fail also cause not enough margin was in the account only the 3000 usd

and i was sleeping all that time when it happened ??  Why i have to delete the cover to short order it should be done automatcially Huh

as if im sitting 24 hours on the screen ?
sr. member
Activity: 444
Merit: 250
I prefer evolution to revolution.
When an exchange goes down, many people demand compensation for being unable to trade.  I propose that if you wish to make such a claim, sending support a single buy and a single sell order that you would have entered if you could have will give the exchange good proof that you are, actually, owed some compensation.  My trading strategy is neutral, so there are no trades that I'd send.

If you make the claim, after the price has moved a lot, that you would have traded to reduce loss or increase profit, there is too great a risk of lying about it.  Make the claim before any price moves, and accept any loss that happens before you make that claim.  Then you have a legitimate case and an honorable exchange will compensate you, and if they don't, publish!
sr. member
Activity: 719
Merit: 250

It's back up now.

They tweeted they had problems after an update and they appear to have fixed them now. I logged in and everything's the same as the last time I checked, including my trades and balances. Trading has started again so it seems like we are back to normal.
newbie
Activity: 9
Merit: 0
I made an express withdrawal of 14k USD to my bank account and was marked as processed on JUL 13th and as of right now I have still not received my transfer. Usually it takes a day and a half for me to receive my money but this time its taking DAYS.. what could be the reason?

I have received my transfer. No problem from BFX side. Kudos!
hero member
Activity: 910
Merit: 1000
Decentralized Jihad
sr. member
Activity: 444
Merit: 250
I prefer evolution to revolution.
Anyone know what's going on with Bitfinex?
I tried http://downforeveryone.com/bitfinex.com/ but that says it does a redirect.  I believe it redirects to www. http://downforeveryone.com/www.bitfinex.com/says :
Quote
Received server status response code for the requested URL: 200...
However, when I try it, I get a 502 Bad Gateway.

Also, https://cryptowat.ch/bitfinex/btcusd/5min shows no activity since 8:14 (1:20:00 ago).
member
Activity: 80
Merit: 10
Anyone know what's going on with Bitfinex?
hero member
Activity: 910
Merit: 1000
Decentralized Jihad
BF is down again 502 Bad Gateway Sad DDoS?
hero member
Activity: 699
Merit: 501
Coinpanion.io - Copy Successful Crypto Traders
I just solved by asking them to whitelist my IP 
sr. member
Activity: 444
Merit: 250
I prefer evolution to revolution.
I still get the same error, is anyone here able to access bitfinex via API right now?
My laptop has been using it all night.  I think it's a transient error.  However, I did ask them to whitelist my IP address, and that might be why I don't see the problem any more.
hero member
Activity: 699
Merit: 501
Coinpanion.io - Copy Successful Crypto Traders
Can you use their API?

This is the response i receive:


They sent a response to my support request:
Quote
Unfortunately, during the course of getting DDoS'd we had to add a captcha to the API making it impossible to trade through the API. We have now lifted that restriction and you should be able to access the API
What you quoted looks to me like what you'd get when they "add a captcha to the API".

I still get the same error, is anyone here able to access bitfinex via API right now?
sr. member
Activity: 444
Merit: 250
I prefer evolution to revolution.
Can you use their API?

This is the response i receive:


They sent a response to my support request:
Quote
Unfortunately, during the course of getting DDoS'd we had to add a captcha to the API making it impossible to trade through the API. We have now lifted that restriction and you should be able to access the API
What you quoted looks to me like what you'd get when they "add a captcha to the API".
sr. member
Activity: 548
Merit: 250
0x3f17f1962B36e491b30A40b2405849e597Ba5FB5
 I contacted support and haven't heard back from them yet.

me  Still got Scammed 3000 USD und Bitnex is not commenting on the trading Bug
hero member
Activity: 699
Merit: 501
Coinpanion.io - Copy Successful Crypto Traders
Can you use their API?

This is the response i receive:

sr. member
Activity: 444
Merit: 250
I prefer evolution to revolution.
All my orders are canceled (on purpose).  The problem I ran into is that it says "You can not place new orders."  I contacted support and haven't heard back from them yet.  However, I am now able to place orders again.
legendary
Activity: 812
Merit: 1000

I've been finding on the bitfinex platform today that orders wont cancel when i've clicked the cancel button, takes constant clicking of cancel and about 15 mins for it to work.

ditto.

Yeah looks like the whole thing is down for everyone now, i actually did find i was having the odd glitch a few hours before it went down so it was coming.
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