Topic: ᴥᵜᴥ Oshi.io .ᴥᵜᴥ. A different online casino! .ᴥᵜᴥ. Choose your own bonus ᴥᵜᴥ - page 5. (Read 14367 times)

This is a very misleading post because it asserts that we get a lot of complaints, but it doesn't actually dig into the facts.

1. We use AskGamblers as our preferred arbitration service. On our support page and across the website we advertise AskGamblers as the place to go if you cannot solve your issues with our customer services team.
2. Of the 14 complaints:
   - 1 issue was marked as 'unresolved' , in other words we had a disagreement with AskGamblers and refused to pay this person who we believe was trying to scam us. If you're interested , read all about it here https://www.askgamblers.com/casino-complaints/oshi-io-confiscates-8982-euro-on-false-accusations
   - 2 of the issues were rejected. Which means AskGamblers said the complaint had no merit
   - 11 of the issues were resolved amicably between us and the customers

If anything, the AskGamblers complaints pages show we take customer engagement very seriously, we expose ourselves to negative reviews and if you bother looking at the positive reviews, you'll see overall customers enjoy using Oshi.

Can you email me here? [email protected]

That didn't help at all!
All I got from you is that you forwarder my personal email back to the support!

I do not know what happened there, but I know that Softswiss / Direx N.V. are criminals!

Bitstarz and Goldenstar casino is also operated by them and they do not respect self-exclusion and continue to collect $100,000s from addicted players!

https://game-protect.com/curacao-licensing-scam/#comment-1214

Marg

Hi can anyone help me? I was banned from bitstarz for excessive gambling and was allowed to sign up and play through 150000 aud. When i made a win they refused to give me a withdrawal limit increase as i believe they could see i would play through. I will take them to court as they have breached the responsible gaming

* Most likely *
Thanks that's unbelievable helpful

Most likely a casino bonus abuser and your "mum" playing casino... uhuh. The community has to be able to see the difference between a genuine issue and the tail of a professional bonus abuser. If casino's didn't block bonus abuse then they would all close their doors and then you'd have nowhere to play. Common sense says that this poster with a single post, in those circumstances is a chancer imho.

The mistake you made is using Softswiss scam casinos!

Wow, so many players fall into the trap of brain washer ask gamblers!


Casinos do no not obtain licenses through the jurisdiction of Curacao! They have juridical invalid usage rights contracts with the 1668/JAZ, 365/JAZ, 5535/JAZ or 8048/JAZ license holder!

Hi Bitcointalk Community

I would be glad if you, OshiNick, if you look at my problems.
First sorry for my bad english, but i try the best with google translator
Why was my claim not verifyed, but the whole profit taked away from my account? I'll tell what it's all about...

I opened an account for myself, yesterday on Oshi.io
Then I deposited my account with arround 40€ (paid in btc)
At next i played some Slot games, some won some lost. At some point the bonus was wagered and I could cashout my profit.

At this time I had +400€ on my Oshi account (without any bonus).
After that, i uploaded my Personal ID and last phone bill. All was accept. All was fine.

I told my mother about the Casino and my luck. She was happy and she wanted to try it self. I help her to make an Account on Oshi with her own personal datas (all real and correct). Then she want to deposit her Acc (50€) but she dont become the bonus that she selected. Strange, I thought and i wrote the support for her. They told me i would have duplicate a acount. I denied it. I have to play without the bonus, said the support agent.

Next she played some hours(Slot games too). At some point she had a big win. After that win, she had 550€ on her Oshi Account. She was totally happy and wanted to stop playing here and take the profit.

In the same time. I tried to confirm my btc address. For a cashout of my account. I dont became the e-mail from the support to confirm.
After 3hours, i became a mail from support! Only the content was not good...

_______________________
    Dear *name removed*,

Sorry, but you have breached our Terms & Conditions since you have a duplicate account.

Per Administration decision all winnings confiscated.

Please make withdrawal of your deposit amount and account will be closed after that.

Thank you for understanding,
Oshi Casino Support Team    
_______________________

I was shocked. on the account of my mother was the same. it was about a profit of 950€, in 2 cases.   .

Nothing was duplicate. 2 persons, 2 accounts. Can you tell me why they have removed our profit from the accounts? That is not correct i think. both persons can identify themselves with ID card, passport or driver licencs. We have dozens of bills to verify the address, which we can upload from us. All data that we given are correct. at last i can give you a birth certificate from me when you want, then you can also see that I am the son (of the 2nd account owner)

I'm not to blame, or I got it wrong?
Please help, we are a bit depressed.

OshiNick, I write you now the mail addresses of the two accounts in a private message.



Sorry for the grammar. I think the google translator had to help me a bit too often
      

This says it all really...and GP I know you will come after me on my thread all the way from Switzerland.

Is that being a reason why you stay away from this kind of developer? I do not think winning is depends on a developer or even the games as well. What I know is that winning and losing depends on your luck which you cant get that everytime, but if you can manage it and win some cash or even jackpot then it should be really big amount to cash out for sure

And btw why you said that Oshi become a bad site? After all you saying about the developer and now you are accuse Oshi to be bad, give some proof please

Before I reply, I read through some of the reports on your trust profile. https://bitcointalk.org/index.php?action=trust;u=220481  there are a lot of claims about you making vague accusations. Unless you come up with evidence, I don't / won't believe you... Nor should any other reader.

Waiting weeks to get a cash out doesn't make sense to me. If we find a suspicious player, we will do an audit within a day or so and we will also follow through on KYC (know your customer)
we tell the customer there is a problem and go from there.

Can you message me personally and give me your Oshi account email so I can verify your claim?

Nick

Shared it before in this thread.
Was playing there regularly since launch, without pressure on support I would wait weeks to get cashout.

Have you tried this site previously? Or it is just like a speculation?
If you have tried it, would you mind to share how long you need to wait for your winnings? It would be helpful if you can share your own experience in this site. And would be better if you mention the bad things of Oshi. Thanks

I know how quickly we pay out because I keep a close eye on this.

In fact yesterday I had a discussion with the team and it turns out we have so many requests for free spins and freebies that slows down customer services so they can't prioritise real customer problems and cash outs
From now on anyone looking for free spins et cetera will be told to contact [email protected]

...which in turn means customer services have more availability process cash outs rapidly.

If you look at reviews made by customers on various affiliate sites, one of the consistent themes is that we do fast cash outs. Why? Because customers care about getting your money fast.

So joksim299 instead of making vague comments about service levels, can you be more specific please?

I do not trust casinos that are powered by SoftSwiss, every time you deposit you will have hard time to get your winnings.
Oshi also became very bad casino overall

Game protect, you are a troll.

Readers, this person has decided to troll me. He trolls many operators just to persuade users to go to his affiliate website.

He has posted hundreds of times and flamed as many threads: https://www.google.co.uk/search?num=100&ei=sBvfWpjROquZgAbsz4-wCQ&q=site%3Abitcointalk.org+game-protect

If you genuinely think these forums would be better without him, there are two simple things you can do:

1. Report game protect to the moderator. If enough people do this, the moderators will pay attention and ban this person
2. Give game protect a negative trust review. He has around 140 negative reviews already. It takes 30 seconds and you can do it here https://bitcointalk.org/index.php?action=trust;u=874254

How-to's

Report game protect to the moderator how to:
- click 'report to moderator' and give your reasons.

Trust review how to:
- go here: https://bitcointalk.org/index.php?action=trust;u=874254
- pick a scam he has already tried to attempt
- use that as a reference and copy/paste the reference page + add your own comments

Can you please show us your usage rights contract with the 8048/JAZ license holder?

You are a troll.

To who has a government issued a license?

To Curacao eGaming or to oshi.io?

If a government issued a license to oshi.io, can you please show it?