Topic: ᴥᵜᴥ Oshi.io .ᴥᵜᴥ. A different online casino! .ᴥᵜᴥ. Choose your own bonus ᴥᵜᴥ - page 8. (Read 14383 times)

No, they didnt tell me everything why i must do that. Try to contact support but i get same answer must follow the instruction in email. And also they ask me to upload utility bills for the last six months to verify my account, i dont know why thats needed.

So, it is confirming that it is not just one case! I recommend everybody not to play on this casino. There are many well managed gaming websites out there.

This is kinda annoying, being asked to verify personal ID just for 0.2btc is not acceptable in this bitcoin gambling industry. They says :


It is clear that your withdrawal is below $1500, so you should not be asked for ID verification unless they say that there is something suspicious with your account. Did they tell you the reason why they ask your ID?

Almost same here, today i've made deposit 0.0504 BTC lose in slot game then i made second deposit with 0.0503 BTC  and i can recover my lose. Then i'll made withdrawal 0.2 BTC, but an email coming ask to upload my ID, i wont do it because its only 0.2 BTC should not big amount for big site like oshi (although its big for me) and im playing this with bitcoin because bitcoin is anonymous.
Ive chatting with support team but their answer i must do that. until now my withdrawal still pending and i dont know will processed or not ( i hope it will, i'll update this post if my withdrawal processed)

Just suggestion, to ask ID should only happen for withdrawal with big amount like 10BTC or more and many small player like me will enjoy playing in this site.

@ OshiNick

I simply want to know how Antillephone N.V. regulates Direx N.V., but you did not answer specifically.

Laisssez-faire = let you do what you want

-> does not sound like regulation!


I have never heard that Antillephone N.V. was involved in a player arbitration! Can you give an example?


Antillephone N.V. does not control anything in regards to account balances or money transfers?

-> does not sound like regulation

Your answers show that Antillephone N.V. does not regulate Direx N.V. anyhow, while it is stated on your website that you are regulated by Antillephone N.V.!

This is the criminal offense of Fraud by false representation!

Actually, Oshi.io casino is one of those trusted sites. I believe that Nick answered all the questions.

It is just some fake websites which is called scamming which is basically made for hacking purposes so we should avoid these types of websites because it is all about trust if you ever got dump by fake website then please do not blame bitcoin currency bitcoin is trusted and there a lot of websites which is also trusted so you can get review the every website on internet.

Nick Garner here (founder and CEO of Oshi)

I just want to reply to this accusation because the touches on some quite serious issues which we have to deal with on a daily basis.

If you've read any of my other posts, you'll notice a familiar theme which is around know your customer, gambling legislation and the pseudo-anonymity you get from Bitcoin gambling.

Repeating myself unfortunately, as you will know with Bitcoin, we will never know the true identity behind a transaction unless we go through some kind of know your customer process. Because of our license with Curacao we are able to accept customers paying with Bitcoin and more importantly for you, we don't have to go through an automatic verification process as we do with Fiat currencies. In turn this means individuals from territories who we cannot accept, can gamble on our website using Bitcoin without our knowledge.

As long as withdrawals are below a certain threshold as outlined by anti-money laundering legislation, typically somewhere around $1500 and above  - and... There's nothing suspicious about their account, these people could carry on gambling on Oshi indefinitely

In this case we've got somebody from Spain, a jurisdiction we don't accept customers from and because of our suspicions, we decided to verify this person. It turns out they cannot play on our casino.

Within our terms and conditions we have every right to just confiscate all winnings and withhold all deposits, a typical position taken by the vast majority of other Bitcoin casinos.

However, I don't like aggressive predatory behaviour and if we find somebody is from a banned jurisdiction, our typical approach is to withhold winnings and return the most recent deposit they placed . Reiterating, we don't have to do this, but it seems like a reasonable way to behave as an operator.

On the question of why we wouldn't return all deposits to customer, it's because we don't know if they're from a banned jurisdiction or not until we verify them. So therefore we assume we will pay if they win. In other words every deposit made represents a binding commitment to pay out unless terms and conditions are broken. In other words we transact with the customer in good faith, therefore why would we return all deposits from all-time?

Also worth saying that I suspect customers from banned jurisdictions probably know they can't gamble on sites like ours, but they do because they want to gamble and for them Oshi is a good choice. By returning their previous deposit, were saying we give them the benefit of the doubt and we want to close this relationship on the most positive basis we can.

I hope that all makes sense.

Nick

This is the worst Bitcoin casino ever.

I made a deposit of 0.23 BTC that I lose in slots.

Then few hours later I made a deposit of 0.297 BTC and I was able to recover my loses and have a final balance of 0.55 BTC

When I tried to withdraw, all where problems, first they asked for my ID, then they canceled the cashout. I contacted support, and the answer is that I am not able to play because of my nationality. So they tell me that they give me back my last deposit only (0.297 BTC).

This doesn't make any sense! If I am not able to play, they should refund my all my deposits (0.23 + 0.297). Even including the 0.15 BTC that I deposited and lost one year ago! Why they only return the last deposit?


Stay away from this scam!

Disclosure: I am founder and CEO of Oshi

I presume these are the questions you wanted answers on?

Question: Do they regulate Direx N.V. the same way like they regulated the Full Flush Poker scam who embezzled over $1 million?

Answer: I'm not going to give a simple answer because that wouldn't give the question justice... So please bear with me.
Crypto currency casinos by the nature allow for a degree of anonymity. If a casino is licensed in the UK or Malta for example there are stringent know your customer regulations that the operator must adhere to. If a player wants to be anonymous, then they should never register with a casino from a regulated jurisdiction such as the UK.
Curaçao is known for being a laissez-faire regulator. In other words they do get involved in player arbitration but the whole they keep a low profile. They do not have a substantial tax take as the more regulated jurisdictions do and so they put in a commensurate amount of effort to monitor brands using their licence.

In short that's why most crypto currency casinos are in fact on Curaçao licences. I.e. Curaçao are comfortable with the ambiguity of crypto casino. When/if Malta enacts more progressive legislation around crypto casino operators, you will see many of these brands migrate to Maltese licences. When that happens, who knows.

Therefore when you evaluate any crypto casino, you should do it through crowd sourced opinion. This is one of the reasons forums is like this, along with ask gamblers and a few other affiliate's who have decent bodies of crowd sourced opinion, are so important in this ecosystem. Through crowd sourced opinion, you can pretty balanced view of any operator.

As far as it goes with embezzlement and so on (referring to the poker case) , my advice is always; don't leave too much money in any casino account.

Question: (I'm paraphrasing this based on various questions on this thread around terms and conditions) why do casinos have predatory terms and conditions that no one reads or understands?

Answer simply its risk avoidance. Believe it not, any casino operator or any other operator is not really seen as a service provider, more as an adversary. In other words if you win, you win from the house. Also operators giveaway bonuses and bonuses are open to abuse. As an adversary, rather than a loved provider operators get a huge amount of bonus abuse which is why bonus terms and conditions are so onerous.
The exceptions are models like exchange betting and crypto dice games..

If operators are relatively unscrupulous, they let people fall into a trap, operators allow people to burn their cash and they want to cash out winnings, they cite terms and conditions. Think of the insurance sector, and labyrinthine terms and conditions

I don't like that kind of behaviour and that's why I spent a lot of money on reviewing our terms and conditions to make them as watertight, fair and understandable as possible. Obviously we have legal English which is critical, because allows us to concisely map out any given situation but, we also have plain English versions of each term or condition that make it much easier for people to understand what you're actually saying.

For example https://oshi.io/help/tcs and https://oshi.io/bonuses/tcs

example: Cashout fees and taxes are your responsibility.
4.0 (Plain English) If you win money on this Website and you cash it out, it is up to you to pay all fees and taxes within your own country.
4.0 (Legal English) The player is fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of player's residence.


Money laundering and know your customer
I may have talked about this before, but it's worth repeating in any case. As a crypto casino, we want people to enjoy anonymity but we have to respect money-laundering legislation. That means when there are either big transactions coming in or big cash outs being generated and they trigger a 'flag' generated by our algorithms, we have to do a 'know your customer' check. If we find somebody is from a jurisdiction we cannot accept customers from, we will always return their deposit and withhold winnings. I don't know whether other brands will always return deposits or not, but we do.

The whole 'anti-money laundering/pseudo-anonymity/crypto) situation is a bit grey and I don't like it but it is the nature of crypto casino and we do our best to respect the law, along with any licensing obligations we are asked to meet.

I hope that helps and clears up any questions. I will be hanging out here bit more so please ask away and I will do my best to answer every question in my usual straightforward way.

Nick

But your statement that Direx N.V. is licensed and regulated by Antillephone N.V. is a blatant!

In addition, you avoid to answer my questions! But if you are such a honest and trusted casino as you claim, why not answer my questions?

In general, do you think that casinos with a fake license are trustworthy?

Well, I couldn't agree more. There are tons of casinos with extreme wagering requirements and complicated T&C with many catches.

Luckily for you, Oshi.io Casino, as a well-known and trusted site, isn't one of those. Our standard wagering requirement is x40, which is kinda usual. And if you don't like these bonuses, you don't have to take them.
We are completely honest with you all - so our T&C for bonuses go in both legal and plain English. So not only that they are clear, they are also understandable for everyone. If you like, you can find them here.
Pretty fair, right?

Cheers,
Yours OshiHugo

It is also not changing terms and conditions but their wagering requirements will be quite high and most of the users will lose their deposit before meeting those requirements. If you choose to play on a trusted sites then they will not cheat you. All these bonus terms we should read carefully before depositing money.

How does Antillephone N.V. regulate Direx N.V.?

Do they regulate Direx N.V. the same way like they regulated the Full Flush Poker scam who embezzled over $1 million?

Full Flush Poker Litigation 70:30 in process, join + claim your money!

First thing, this is a good method for people to attract people coming to their site so I do not think that it is really that bad. The second thing, you are wrong on this because they do not scam you guys, for example they just manipulate some ToS that will confuse you so by some little mistake they will somehow confiscated your money

I really liked the site's design, but I'm kind suspicious to set an opinion here since I like a lot japanese stuff and designs, I just love japanese material.

The black colour in the background is really comfortable to see, also the menu is well organized, making trasitions in the site an easy task, good job.

Actually, we are pretty happy with Oshi site's design. It all looks great, it's fast, simple. Speaking for myself, it's the best from all casinos I have seen recently. About your suggestion - red color is maybe even too strong eye-catcher so it could be less comfortable for you, just as for others. Anyway, thanks for it! It's always good to hear what real users come with and listen to them. If you want, we will be also glad, if you post a review and your overal thoughts on Oshi - here or on any reviews site
Cheers and play safe!
Yours OshiHugo

Quoted for future reference, just in case dao-casino offer the same bonus in the future. Who knows? If dao-casino offer the same bonus then can we say that dao-casino as scammer.

Yes you are right that the red color is eye catcher color and it is also more attractive than any other color then is not it better that you also replace the color of orange to the color of red? It is only a suggestion from me and you are an expert team and you may have better planning for your colors and design.

That's completely true, you are right. We have never ever cheated on anyone and still, just as sometimes some one wins big, sometimes someone looses big and then time from time thinks, there had to be a fraud. But again and again was proved that we are 100% fair with players and we are not a part of this "dark side".
Anyway, what I don't like about that user's post is that that it's obviously just a cheap ad for their casino.