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Topic: [Payout Updates] Bitcoinica site is taken offline for security investigation - page 17. (Read 156693 times)

hero member
Activity: 667
Merit: 500

I have some more info from the intersango team and I will post it as soon as I get get a fair summery of it. It seems that they are responsible for it (however they seem/claim to have been tricked into accepting that responsibility). More soon...

the plot thickens?
legendary
Activity: 3657
Merit: 1448
So, let me get this straight.

You asked me to open a claim and i did.
You asked me to "verify my claim", which i tried (a few times actually),
it didnt work and i told you so, it just tells me to "..contact [email protected] to request manual verification", but any mail i ever sent to [email protected] has been ignored.
You asked me to add payment instructions to my claim and i did (and i'm just asking to send my bitcoins back to the very same address they came from, what else do you need for "verification"?).

Actually all questions i ever asked, all emails i ever sent have just been ignored.

And now you tell me to show you some respect?
Are you serious?

How about you showing your customers some respect?

I'm really wondering that Intersango (or any other Bitcoin Consultancy service) still has any customers,
hope they'll wake up soon, you should treat them well as long as it lasts.
newbie
Activity: 38
Merit: 0
This is crazy... What is intersangos motivation for dealing with this anyway? I wish we knew their motivation. If we did we might understand this craziness. They should know better.

As I have made painfully clear before Intersango IS NOT INVOLVED IN BITCOINICA IN ANYWAY.

Anybody saying Intersango LTD is a partner in Bitcoinica LP IS LYING.

My personal motivation here is to help people get back most of their funds, really the only chance you all have of getting your funds back is me.

So how about some fucking respect.

I could have easily passed this all off onto zhou and I'm sure he would have paid only the larger claims before running out of funds.

Does that sound fair?

You think you and your team are owed respect for the way you have dealt with this? That might be were the problems started...

I do not care what the Intersango team wants to call bitconica now. We know who is claiming to be in control.


As for your quote "100% of my time and effort is donation."

Then quit and let the people who are legally responsible deal with it, at this point it can't get worse.

Just say this, Sorry bitcoin public but it has been two months and we just now realized we are not complainant enough to deal with the problem we took on. Since it is not our responsibility and it is only destroying our personal reputation and the reputation of Intersango we will give back all of the money to the real owners of Bitcoinica.

However I'm pretty sure you can't do this, too bad for you and us really. There is no way you guys can walk out of this with your heads up and there is no customer (other than the friends of Intersango team who got back 100% so far) who can be happy with your actions.

There is no win here for anyone, even if you were to return 100% of the coin to everyone tomorrow this will not be forgotten.

Good luck.

I've quoted this so you guys can read it again. This is some of the best advice on this thread.

Your reputation as developers, business owners and in general is going down the shitter for a problem that you aren't responsible for (or at least claim so).
hero member
Activity: 761
Merit: 500
Mine Silent, Mine Deep

Quote
Membership in a DRS is mandatory for FSPs who provide a service to retail clients, because it provides consumers with an avenue for redress when a dispute arises with their financial service provider. Membership in a scheme is a pre-requisite for registration as an FSP.

Why did Bitcoinica LP not sign up with a Dispute Resolution Scheme?

Quote
FSPs who are unsure as to whether they need to join a dispute resolution scheme should seek legal advice.

Did Bitcoinica seek legal advice in this matter, if so what was the outcome?


I haven't done much research, but to my best knowledge, DRS only applies to NZ residents.

Over 99% of Bitcoinica customers are not NZ residents so they are not classified as "retail clients". I believe that the company had plans to amend the Terms of Service to mention the illegibility of NZ non-accredited/non-institutional investors for Bitcoinica service.

FYI: Today I got a reply from FSPR Compliance regarding my question whether the mandatory Dispute Resolution Scheme for FSPs applies to non-NZ retail clients (most of Bitcoinica customers):

Quote
From: FSPR Compliance [email protected]

Dear Sir

I refer to your query below.

All financial service providers must be a member of a dispute resolution scheme in respect of a financial service provided to a retail client.  A retail client is defined in section 49 of the Financial Service Providers (Registration and Dispute Resolution) Act 2008 as any person who is not a wholesale client.  There is no requirement that retail clients be New Zealand customers.

There is no offence provision where a FSP is not a member of a dispute resolution scheme.  The Registrar will inform the Financial Markets Authority of your complaint.

So there you have it. Bitcoinica does not meet the requirements for financial service providers in NZ and also seems to be in violation of it's own ToS by not offering this service as an option to their customers:

Quote
[21] Governing Law; Arbitration and Court Jurisdiction

Binding Arbitration: For any Claim (excluding Claims for injunctive or other equitable relief) where the total amount of the award sought is less than $10,000, you or Bitcoinica may elect to resolve the dispute through binding arbitration conducted in person, on-line or based solely upon written submissions where no in-person appearance is required. In such cases, the arbitration shall be administered in accordance with New Zealand law or any other established Alternative Dispute Resolution provider mutually agreed upon by the parties. Any judgment on the award rendered by the arbitrator may be entered, exclusively, in any court located within New Zealand. Exclusive Court Jurisdiction: Alternatively, you agree to submit to the personal and exclusive jurisdiction of the courts located within New Zealand to settle any dispute, which may arise in relation thereto.
legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
I will be making a post tomorrow.. This is more fucked up than most could even think...
member
Activity: 119
Merit: 10
thanks to everyone who posted they got 50 percent of coins back but has anyone else got any us dollars back, pounds or any currency other than btc??

thx
newbie
Activity: 56
Merit: 0
A 17 year old boy's behavior is much better than current Bitcoinica team.

Dear Bitcoinica team,

Please stop using my name "Ryan" for any outbound emails. It's my de facto Christian name.

Also, stop mentioning my "plan". I have received no contact from you for almost two month and it's simply wrong for you to judge my involvement in Bitcoinica either morally or legally.

I'll resign immediately when 50% of funds have been paid back, or upon receiving your instruction, whichever is earlier.

I reserve the right to protect my reputation.
vip
Activity: 490
Merit: 502
Dear Bitcoinica team,

Please stop using my name "Ryan" for any outbound emails. It's my de facto Christian name.

Also, stop mentioning my "plan". I have received no contact from you for almost two month and it's simply wrong for you to judge my involvement in Bitcoinica either morally or legally.

I'll resign immediately when 50% of funds have been paid back, or upon receiving your instruction, whichever is earlier.

I reserve the right to protect my reputation.

EDIT: Amir has clarified that the first name is a random one due to Gmail's naming policy. He didn't intend to mean me personally. He has changed it to "Jason Bitcoinica".
hero member
Activity: 812
Merit: 1001
-
for what it worth

http://en.wikipedia.org/wiki/Piercing_the_corporate_veil
http://www.legalserviceindia.com/articles/corporate.htm
http://answers.yahoo.com/question/index?qid=20080212143458AARBFa0

from answers:

Quote
Okay - here's where "piercing the corporate veil" comes in. Sometimes, when investors are also officers who run the company, they run it really really badly. Stupidly. Irresponsibly. Maybe even illegally. When that happens, the law says that the corporate form shouldn't protect those particular investor-officers.

Let's say you and I are investors in a company, each in for 20%. But let's say that I am also the CEO, and you are just someone who owns 20% but doesn't actually run the business. You are kept apprised of what's going on periodically, but you don't make the decisions.

Now, let's say I take some of the corporation's money to Vegas and lose it, and the corp can't pay its electric bill. Now, under the general rule I discussed above, since you and I are 20% investors then we are each liable for 20% of the electric bill. But that isn't fair, is it? It isn't fair that you should be on the hook for 20% of that electric bill when the bill wasn't paid because I did something unlawful.

Since I personally did this bad thing, the law makes an exception to the general rule. It says that I personally should be liable to the electric company. It says that the electric company should be able to "lift" or "pierce the corporate veil" that would otherwise protect me as an investor, and reach out and get me, personally, to pay for the entire electric bill.

So that's what piercing the corporate veil is: it's an exception that allows for investor's to be held entirely responsible (the old-fashioned way they used to) for debts of the corporation. But it usually only applies when the investor has done something bad in running the company that he should not have done. Usually something illegal or unlawful.
legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
Quote
(other than the friends of Intersango team who got back 100% so far)

I'm just curious as to how much truth there is to that statement. For all concerns concerned, I dearly hope it's false.

~Bruno~
Vod
legendary
Activity: 3668
Merit: 3010
Licking my boob since 1970
They don't feel it is their fault, didn't identify with Bitcoinica since it was not their baby, and now they feel punished to have to clean up the mess.

Don't believe this for a moment.  Every day that passes bitcoins go up in value, and more people abandon their hopes of seeing their coins again.  They are going to walk away doing quite nicely I think.  I wish I could have their job!
legendary
Activity: 1526
Merit: 1001
I really don't understand how the actions taken by Bitcoinica are accepted by anyone in the community.  They don't take any responsibility for the hack, even though it was trivial for the hacker to gain access due to their extremely poor security procedures. Now they continue to use unsecure methods of communication to discuss payouts.  Why are we letting them get away with this? The name calling? the threats to stop returning money? saying no one owned the company and is responsible?

At the very least we should be removing all links to Intersango, boycotting them and labeling their usernames scammers on the forums. The same people are responsible and will use the same moral code they are right now if anything goes south with Intersango. They continue to make money while we sit without our funds for months. I have offered to donate for legal fees against bitcoinica, too bad no one seems to be willing to take legal action, I have only lost a couple hundred so not worth it by myself. Right now they are getting away with a half million dollars and no one is stopping them. If we let this happen their will be even more fraud even more "hacks"

Hope dies last. I get the impression they are really annoyed by having made this business decision. It's all about identification with a project. Whose idea was it to take over Bitcoinica? Probably, the three saw many security bugs from the very beginning and thought "if it runs like this, let it run -little by little we can improve it", and they didn't give much of a shit. They don't feel it is their fault, didn't identify with Bitcoinica since it was not their baby, and now they feel punished to have to clean up the mess.

Sorry to tell you, but you are not the victims in this story, your customers are. If at all then morally, maybe. Legally, no. The lack of professionalism and the way customers are only liabilities here that have to be dealt with is sickening. It is exactly the messed-up service mentality still found often in Europe. The customer needs to be happy to receive any attention, and can be glad if he's sold something and serviced. In a market society, all of you would have lost your jobs, and the company would have been sued and you made personally liable for your actions or non-actions. The whole idea of a LTD in the UK is questionable because you only need to deposit 1 British Pound in case the company goes bankrupt. This means, in case of an insolvency nobody gets any money back and you are safe. So, I wonder who would trust an LTD as a serious company ever?
sr. member
Activity: 437
Merit: 250
I really don't understand how the actions taken by Bitcoinica are accepted by anyone in the community.  They don't take any responsibility for the hack, even though it was trivial for the hacker to gain access due to their extremely poor security procedures. Now they continue to use unsecure methods of communication to discuss payouts.  Why are we letting them get away with this? The name calling? the threats to stop returning money? saying no one owned the company and is responsible?

At the very least we should be removing all links to Intersango, boycotting them and labeling their usernames scammers on the forums. The same people are responsible and will use the same moral code they are right now if anything goes south with Intersango. They continue to make money while we sit without our funds for months. I have offered to donate for legal fees against bitcoinica, too bad no one seems to be willing to take legal action, I have only lost a couple hundred so not worth it by myself. Right now they are getting away with a half million dollars and no one is stopping them. If we let this happen their will be even more fraud even more "hacks"
donator
Activity: 1731
Merit: 1008
His plan was to pay the most vocal people 100% of their claimed amount.

That is not at all what Zhou was suggesting. Here is his plan:

https://bitcointalksearch.org/topic/m.921368
...
Thanks ninja, this was the post I was to come up with.

Since you haven't given any details of your payout strategy, Zhou's one seems better.

One thing is for sure, You are not refunding the most vocal nor the people with the highest balance first.

Although selfish and unethical it would make sense for your reputation to do so.
It would also make sense to pay-out the highest balance first if it mean the same amount of work.

You seems to suggest it would be impossible to refund 100% of claims (if accurate), does that mean Tihan did not cover the lost BTC ?

I'm surprised you claim to be doing this benevolently, Want it or not you have the reputation of at least 4-5 people in your hands and I'm sure people would happily give you a % of their fund to get their claim processed faster.
hero member
Activity: 667
Merit: 500
As for Zhou's "plan" that is precisely what he said he intended to do, a strategy I find to be immensely immoral.



From the sounds of it Zhou was the only one that had any actual day to day ops knowledge of the system.   This was probably the best plan given that right now you are basically trying to put together a puzzle with a million pieces and you don't even have the box to refer too for what the fucking thing is supposed to look like.

17 year old asian kids remember everything.





His plan was to pay the most vocal people 100% of their claimed amount.

Those funds would come directly out of other users pockets.

There are x assets and y liabilities.

x < y

If people are paid 100% of their claims, necessarily those funds are coming out of other users pockets.

Not only is this strategy immoral, but it is arguably illegal.

Of course the intention there is to save face and to give back funds to people most likely to litigate.

I will have no part in anything I believe to be immoral.


A little from column A, a little from column B,  take what Zhou knows / feels and combine it with your strategy and come up with something that's most right.  

You guys no matter how hard you try or how much you dig, are NEVER going to come up with the info a DB snapshot would have gave you.  You're never going to get actually right, so how the hell can you take the moral high ground here when the bulk of your users are suffering losses and are at the whim of your potentially flawed theories?   If  you have NO DATABASE there are NO RIGHT ANSWERS HERE.  A pile of claims and a pile of money, you can basically make the data say whatever you want.  The only conclusive evidence is tx's from within a day or two before the hack, everything else is bullshit pretty much.  


edit: and even the txid's are only conclusive that the funds were deposited / withdrawn, says nothing of what actually happened to them, with the leverage they could have been tripled or lost completely in a very short period of time...







hero member
Activity: 761
Merit: 500
Mine Silent, Mine Deep
His plan was to pay the most vocal people 100% of their claimed amount.

That is not at all what Zhou was suggesting. Here is his plan:

https://bitcointalksearch.org/topic/m.921368

Quote
--- Disclaimer: Pure suggestion. NOT OFFICIAL ---

- Your bitcointalk.org profile or Bitcoin-OTC rating shows you as reputable and trustworthy. (50 Points)
- You can supply at least one transactional email you have received which perfectly matches our outgoing transactional email records. (30 Points)
- You can provide passport scans and you have provided to Bitcoinica (even if it's pending verification). (40 Points)
- The order of magnitude of your reported balance is consistent with our outdated accounting records. (30 Points)
- You can recall the balances exactly or very precisely. (20 Points)
- You have reported a losing position, with precise details. (20 Points)
- You have contacted Bitcoinica Support at least once since September 2011. (10 Points)
- Your email can be searched online and matches your identity. (10 Points)
- You can provide proof of Bitcoin address ownership (signature), Mt. Gox code you have used/obtained or accurate details of large transaction records (>2500 BTC) that match our hedging activity. (10 Points each kind of evidence)
- Another reputable member supports your claim. (10 Points)
- You have used wire transfer, BitInstant or AurumXchange to deposit/withdraw funds and they can verify the records. (10 Points)
- You have submitted the claim within the first 24 hours since the announcement. (10 Points)

If there are no transactional emails or support emails ever sent to the claimed address, 0 Points for now.

If you get >= 100 Points, you should be refunded immediately.
If you get >= 50 Points, you can expect partial refunds first. The percentage of partial payments will be calculated using the formula (let P be the points you get):

Partial payment in % = (P/10)^2

e.g. If you get 90 Points, you receive 81% of the claimed amount first. If you get 50 Points, you receive 25% of the claimed amount first.

The rest of the claimed amount will be honored after every request has been processed. Then we can use cross reference to match the remainder records, and hopefully a copy of database can be obtained or leaked. If needed, we can also use external moderation to decide asset ownership.

--- Disclaimer: Pure suggestion. NOT OFFICIAL ---

Now I agree that this was not a good plan, and I am happy with the strategy you guys chose to go with a more fact based approach. So no criticism there.
full member
Activity: 131
Merit: 100
Phantomcircuit let me thank you for you work! Dont get to angry about all this people without patience!


Ill be a happy user of Btcoinica again Smiley
sr. member
Activity: 463
Merit: 252
As for Zhou's "plan" that is precisely what he said he intended to do, a strategy I find to be immensely immoral.



From the sounds of it Zhou was the only one that had any actual day to day ops knowledge of the system.   This was probably the best plan given that right now you are basically trying to put together a puzzle with a million pieces and you don't even have the box to refer too for what the fucking thing is supposed to look like.

17 year old asian kids remember everything.





His plan was to pay the most vocal people 100% of their claimed amount.

Those funds would come directly out of other users pockets.

There are x assets and y liabilities.

x < y

If people are paid 100% of their claims, necessarily those funds are coming out of other users pockets.

Not only is this strategy immoral, but it is arguably illegal.

Of course the intention there is to save face and to give back funds to people most likely to litigate.

I will have no part in anything I believe to be immoral.
hero member
Activity: 667
Merit: 500
As for Zhou's "plan" that is precisely what he said he intended to do, a strategy I find to be immensely immoral.



From the sounds of it Zhou was the only one that had any actual day to day ops knowledge of the system.   This was probably the best plan given that right now you are basically trying to put together a puzzle with a million pieces and you don't even have the box to refer too for what the fucking thing is supposed to look like.

17 year old asian kids remember everything.



hero member
Activity: 840
Merit: 1000


The claims process (both policies and procedures) are very reasonable.


Dude, if you think that communicating through an obscure thread on a forum about peoples lost monies is reasonable then you should have your brain checked for severe damage.
Seriously. Worst communication practices ever. There is nothing reasonable about this process whatsoever.
There is no confirmation of deposition of claim, for one.
You say claim period is closed, but i don't even know you received or accepted my claim because you didnt care to confirm it.
Careless practices.
Now stop making it look nicer than it realy is and don't patronize people.
And please take a course in communication asap, you clearly need it.


If you didn't get a confirmation email then you either did not open a claim successfully or your email provider classified it as spam.

Almost everybody has received additional emails requesting payment instructions as well.

Aah, ok,. so apparently my several attempts to issue a claim all have failed...
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