Topic: Poloniex , did anyone get their account frozen.. - page 5. (Read 14983 times)

Accounts tend only to get frozen for a number of things. 1 multi accounts 2 stuff being done on them that is dodgy. 3 using different locations to login or using VPN or proxy or your ip changing a lot of times to throw security flags up. 4 and often than not people do get banned for this type is spam payments, spamming with very little amounts, this can cause problems for the exchange and slows payments down, and or overload.. I

And looking into your responses you got from support is for spamming payments. Just agree to it and apologies and was not aware of such activities that can lead to account being suspended. They will then once agreed you understand will remove this restriction in place as they are awaiting for you to agree.


Support have offered to re enable your account so long as you agree and understand. For you just sending a lot of hate to them is not going to do you any justice. Just bite your bottom lip, agree, say sorry even if you do not want to. Their many reasons why exchanges will suspend your serves related to payment spam. Looking though all your BTC payments is classed as spamming the system as it can overload and am not going into all details of it and why they ban.. Simply just agree get account re activated and in future just deposit one sum when you have the funds to or stop using their services.

update

17 hours ago

my account is still frozen!!!

No problem man. Just trying to help out the Bitcoin community.

Yeah. I would expect that if you generated too many addresses, that would happen. But it's nice to see that the website is quite friendly and that they value their customers. By the way, how many addresses do you need to make at the same time for this to happen?

thats very smart advice tiger

I don't really use these kind of websites, I am not a trader of Bitcoin and this is one of the reasons I don't trade. I have not experienced anything like this pretty much because I have never traded before. This is why I am not a fan of trading websites, but at least you got most of your Bitcoin back.

hardfork, have you gotten an account frozen on you.. 

the topic is about freezing your account...  please read the thread..  ill do a update tomorrow ..

I've been there a gazillion times. But I didn't spam the fuck out of this forum, I simply realize I'll have to wait until they fix the issue.
They wont screw you over a few mBTC, they're making a shitload of money.

You think that's something they would like to do, and get a shitstain because some dude on the internet was too impatient?
People sleep, have lives.

The problem with tiny deposits is that they are also send out as tiny deposits and you are stressing their system probably.

Just fix it somehow, make less payments from the miners (set it to daily instead of after a block?) And your problem is gone.

Also, I would advise on chatting to support in a nice tone, they will be much more helpful than.

i am legit and stick with the topic.. hard to sleep when your funds are out of your control..  when you get there then you would understand

Dude, stop spamming.

You said you're going to sleep 40+ minutes ago.
If you're legit, your funds will be alright.

im some ways, polonex is acting that miners are in fault of as their wallets are getting fat

first time having that issue but polonex is right about deposits... just mining a different coin and it had fast generation..  learning as i go..  i understand the issue but not right to freeze my account.. and it allows deposit afterwards.. even a recent btc deposit.. its bad business

its not ok from them to freeze your account without just discussing this issue with you.

but i understand why they insist on bigger transactions: many small transactions cost them much fees when they have to send them out again.

btw have you checked their tos? do they mention that as a policy?

Have you contacted the support, or at least writing in the troll box chat, there are usually many moderators online there and they may help you to fix your issue.

my account is still frozen.. lol  man i going to bed.. its been a long day..  

as in my account was frozen during the times of deposits ...  if i knew , i wouldnt be here expressing  about it am i thinking wrong... lets chat about it

Have you given them your ID/documents, so they allow you withdraw your funds?
This could be the issue. Especially if you're from the US.

I have used poloniex last week and everything was ok, from your deposit history it means that only the last transaction is being confirmed when it reaches 30 confirmation.