Topic: ⭐ Razed.com ⭐ The Best Crypto Casino ♠♥♦♣ - page 3. (Read 3319 times)

This is weird how they only void winning bets, never loosing bets.

All major bookies inclding bet365 if they give you higher odds they will pay them and never screw you over, but as you see Razed is scamming their players. Stay away from this site fellas !

@khaled0111, where did you get the idea that they used the same sportsbook provider?

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ONE BET WAS EARLY BUT THE 2 BETS TOTALING 8500 WAS WITH 14 MINTUES TO GO ON 4TH DOWN AND GOING FOR IT IF HTHEY DONT GET IT TIS A TURNOVER AND OTHER TEAM UP 21 IS RUNNING OUT CLOCK. THE LINE WAS ON BET365 AT THE TIME AS I WAS WORRIED AND ALMOST CASHED OUT.

THEN THE OTHER BET WAS ON A WHOLE DIFFERENT MARKET AND THEY CLAIMED THAT MARKET WAS WRONG TOO! HOW ARE 2 MARKETS WRONG MAGICALLY. ONE WAS TEAM TOTAL ONE WEAS TOTAL BOTH TEAMS. I COULD SEE ONE BUT TWO? ITS ALL EXCUSES AND LIES. THEY DID IT TO THE GUY ABOVE AND NOW DID IT TO ME FOR ALOT MORE MONEY. KARMA WILL COME AROUND. I HAVE OVER 100+ MILLION WAGERED ONLINE SPORTS AND THIS ISSUE HAS HAPPENED A TOTAL OF 4 TIMES THE OTHER 3 TIMES THE CASINOS PAID IT OUT AS THEY KNEW IT WAS NOT MY FAULT. RAISED IS ALL ABOUT MONEY AND ONLY MONEY. SPECIFICALLY SAID FROM VIP WHO ARGUED BECAUSE ONE OF THEYRE VIP HOSTS GAVE ME A GOOD DEAL TO COME TO THE SITE AND THEN ANOTHER AT THE COMPANY SEEN IT AND SAID WOW THIS IS +EV WE CANT DO THAT. THEYRE MONEY HUNGRY FOOLS AND WILL NEVER GROW AS THEY DONT KNOW HOW TO WORRY ABOUT YOUR CUSTOMER AND NOT $ ALL THE TIME




AND IM SURE HE DID WALTER. LIKE I SAID PUT THE CUSTOMER FIRST . MISTAKE OR NO MISATKE ITS YOUR PROVIDERS FAULT . YOUR CUSTOMER WON, HE SHOULD BE PAID PERIOD. IF IT WAS A "ERROR" THEY SHOULDNT PUT THE LINES UP AND SHOULD TAKE RESPONSIBILITY FOR THE ERROR. IF I MISTAKENLY BET THE WRONG SIDE I DONT GET REFUNDED. I LOSE DONT I?

I believe I have stated all information above as to why your bets were cancelled.

The only further comment I will make is that our team work very hard to collaborate to ensure VIP service is 24/7 and prompt, thus the VIP team has 6 members in the group chat of which all members reply around the clock. Mark filled me in on the details and wrote a summary, I then shared the information above.

KEEP IN MIND GUYS THIS I SUPPOSEDLY "WALTER" YET I HAVE "MARK" SAYING HE WILL REPLY ON HERE. THEY CANT EVEN GIVE THEYRE CORRECT NAMES.

ALL HES DING IS COPY AND PASTING TOS.

NOTHING IN TOS SAYS WHO JUSTIFYS A LINE IS RIGHT OR WRONG. IF THE BET LOST THEY WOULD OF NEVER VOIDED IT.

ITS A CLASSIC SCAM MOVE. POST A LINE WRONG IF IT WINS WE VOID IF IT LOSES WE CLEAN UP.

MEANWHILE THE LINE WASNT EVEN WRONG AND WAS ON OTHER BOOOKS AT THE EXACT SAME TIME .


STAKE HAS HAD THIS HAPPEN AND PAID IT OUT AS THEY KNEW THEY WERE WRONG, BC GAME HAS AS WELL.

RAZED IS A GROUP OF SCAMMERS LOOKING TO CUT ANGLES ANYWHERE THEY CAN.

THEY RUN BY 5 DIFFERENT FIRST NAMES YET ALL ANSWER AT THE EXACT SAME TIME MAKING  ME THINK ITS ONE PERSON DOING IT ALL.


PLAY AT YOUR OWN RISK. CASINO GAMES PROBABLY WONT HAVE A ISSUE BUT AS ME NAD THIS LAST PERSON SAID, ID STAY AWAY FROM SPORTS AS ANY ISSUES THEY WILL JUST SAY ITS NOT OUR FAULT ITS THE ODDS PROVIDERS FAULT. AND THATS THAT.

YOU CANT WIN AS A INVIDIAUL WHEN A CASINO IS IN THE WRONG BUT IF ENOUGH OF US STEP UP AGAINST THESE CASINOS WE CAN WIN! FUCK THE SCAMSINOS. STICK TO KNOWN CASINOS WHO HAVE A REPUTATION.

Short question, at what time in the game, which quarter, did you make this bet? The score was 7:28 when you placed it so I guess it was after the 3rd quarter right?
https://www.espn.com/college-football/boxscore/_/gameId/401643748
So basically in the last 15min this bet just needed 7 more touchdown to win. Also, what were the odds?
Only 7 points to win the bet and still 15min time MIGHT actually be an error, unless the odds were like super small.

Too bad we don't have lines/odds for the exact time from other sites to compare.

Hi Cryptogod90,

We understand your frustrations, although please allow us to shed some light on the situation. We do not appreciate being called a scam casino, when we have done all we can to cater for you. The bets that you placed were placed on incorrect odds (Incorrect by a mile) and therefore our 3rd party sportsbook cancelled the bets, as is within their right. Yes, I am the founder, although the VIP team handled the below case with the 3rd party providers advise.

Let me provide context to your accusation above.

03/11/2024 - You placed 4 live bets of which were cancelled due to incorrect odds by our sportsbook providers risk management team.

Below is the exact message that our Sportsbook provider sent us, and the message that we forwarded to you directly:

"Reason for cancellation: Incorrect odds.

Bets placed:
2464680158582412176 and 2464680354011820388  [3rd quarter] 07:32
2464686004846596292 and 2464686004846596600 [4th quarter] 12:15

Colorado State Rams total (incl. overtime) over 30.5 - 1.8, when score was 7-28, the other sites even weren't showing odds for this outcome, because it's about 1.00001.
Total (incl. overtime) over 41 with odds - 2.0 when score was 7-28, but for example bet365 had on total over 41.5 - 1.05.


Summary: Bets placed had incorrect odds by provider.


As per terms and conditions:

6.4. The Sportsbook platform reserves the right to declare the bets (or a part of them) void (payments are made with the odds «1») or to suspend payments until the end of trial (including judicial) in one of the following cases:

 6.4.3. If there are traces of unfair practices being used (bets made in fraudulent manner, obviously “bad”odds” (e.g. obviously incorrect odds), switched odds);

 6.5. If there is an obvious error in the odds or limit of the market, Bets (placed on odds with an obvious error or exceeding the limit of the market) on that market may be void. If for any reason a bet is accepted after an Event has started (other than clearly indicated Live In-Play betting) Bets will have action unless a material advantage has been gained by the End User. The Sportsbook reserves the right to void the Bet if it was determined that an unfair advantage has been gained."


We apologised for any inconvinience caused, although the provider is well within their right to cancel these bets as the terms state.

Again, it is very unfortunate that we must be placed between sports provider and player - although we must adhere to the provider and their Risk Management team. This further highlights to us how difficult it can be to find a correct balance between Risk Management advise and fair play. This is something we are endlessly trying to improve. It is unfortunately quite a tough situation as the odds were out by such a long shot, meaning the events were essentially guaranteed whilst the payout was many multiples larger than it should have been. A smaller variation of odds would have resulted in a good will payout.

The true odds as stated above were 1.00001 and 1.05 respectively.

Furthermore, we understand your frustration and it is extremely upsetting that it has come to this as this is something well out of our control. We have closed your account due to comments and threats made by yourself, which is troubling considering that we have gone the extra mile for you on many occassions, including a very elaborate personal bonus scheme which has resulted in well over 100% of your losses being given back in bonus, thus putting your net position well into the green. You have lost $11,000 betting on Razed, although with the total bonus, you are in profit $12,000, highlighting the generosity we have given.

We paid out all outstanding rewards which is something that we did to attempt to make things a little better. We paid out your daily reloads, weekly bonus and monthly bonus early.
Furthermore, just a day previously, the team paid you out a wager target which you fell short on in good will. You agreed to an $833k sports wager target in exchange for a large bonus, you reached $500k~ then completed the target by using Dice, this was because you missed the target and it was hours from expiry. We still agreed to pay out 80% of the target.

I would be happy to share all chat logs with our VIP Team and yourself with your permission.

Thanks and best of luck.

GAME WAS NCAA FOOTBALL BET OVER 41 GAME HAD 64 AT THE END OF IT. CLAIMED THE ODDS WERE WRONG 35 MINTUES AFTER THE GAME WAS OVER AND 1 HOUR AFTER THE BET WAS MADE. CONNOR AND MARK ARE BOTH SCAMMERS AND WILL NOT DO ANYTHING ABOUT IT. I WOULD NEVER PLAY ANOTHER CENT ON THIS CASINO. IM SURE ITS BEEN DONE TO MANY OTHERS *KEEP IN MIND I AM DIAMOND VIP.


ALSO ON THE VIP TRANSFER PROGRAM WAS GIVEN A TARGET OF 833,000 WITH A PROMISE OF $4000 AND A $500 FREE BET.
WHEN I COMPLETED IT THEY COMPLAINED 29% WAS DICE SO THEY REDUCED IT TO $2800.

also alot of sketchnedss with names

ON HERE WALTER CLAIMS TO BE THE FOUNDER YET CONNOR,MARK,MARTIN,MAGNUS ALL ARE THE ONES WHO TALK TO YOU NON STOP AND ACT LIKE THEY MAKE THE FINAL DECISIONS.


I POSTED THE BETS THEY VOIDED FOR A TOTAL OF $12,000 AFTER I WAS PAID OUT FOR THEM PRIOR . STAY AWAY THIS IS BETNOMI 2.0

https://ibb.co/2814scJ
Inbox

THEY JUST DID THIS SAME THING TO ME!!! EXCEPT FOR $12,000 . BETS WON 20 MINUTES LATER VOIDED AND MONEY REMOVED. SCAM ASS CASINO AVOID AT ALL COSTS!!!

Firstly, I would like to reiterate that we rely on a 3rd party for our sportsbook, which includes Risk Management.
Sports can be very dangerous, especially in the crypto world when you do not utilize or adhere to Risk Management. The provider that we use services many of the top 10 crypto casinos globally, which merits us putting a high trust and faith in their service. Therefore we have followed their advise.

I have shared all of the details that we can regarding the above bets.

We have also queried this intensly to avoid such circumstances in the future, although unfortunately situations like this are not 100% avoidable.

It is very unfortunate that we are caught between a situation with a player and our sports provider. In a perfect world, this would not happen. Although reality is that Sports is very heavily abused across all sites, including the biggest and best in both FIAT and Crypto books.

Lastly, We do not use the same sportsbook as the above mentioned. We do however use the same sportsbook as many of the top casino's as previously mentioned.

This was their reply...

Can you provide proof that this casino is using the same sportsbook provider as Shuffle? I haven't really follow the scam accusation closely, but if that can be proven, then the bets clearly shouldn’t have been canceled and should be treated the same way other casinos have handled it.

^^
I am not trying to defend him or saying he is right but I find it odd too that it’s the sportsbook provider who flagged his bets and canceled them but the same bets on other casinos were not canceled although they use the same sportsbook provider.
I also don’t see how those bets can be fraudulent or can give him any advantage if he chose the same outcome! Can’t comment on the multi-accounting accusation, though.

A gambling platform can partner with a game provider for games and in some cases, they will need technical support and investigation from their partners, game providers for in-depth investigation on fraud activities with games from game providers.

I don't quickly say you are wrong, cheating and the likes but your accusation against them need to be assessed in more details and sometimes you will need a third party mediator. A platform is not allowed to share user information publicly like in this forum because it's in their ToS to protect privacy and personal information of their customers.

Cheating, fraud activities can be detected immediately or can be detected with time especially with some triggers like big wins, long win streak, big withdrawal request.

Dude my first 2 bets were at 1.91 odds and than at live i done 2 more at 2.40 odds and they are saying I've been creating accounts at multiple sites to place bets on this game which is insane.

Not only they scam me but they make me look like fraudster. They saying that " I created a lot of accounts in many sites- to bet on that event"  Like you said its Only their provider who cancelled it which is really scammy. How come the bet was not being cancelled while my player was loosing and I was allowed to bet more, but once he started winning they voided it immediately. They are trying to make me look like someone who is fixing table tennis games or what ? And you know well if that was the case I was not gonna be here complaining I got screwed over $1000 ~
Really sus way to handle the issue. They tell me they will contact me in 24 hours, 36 hours no contacting and as soon as I mentioned I will make an update on bitcointalk thread they answered me.
I've been gambling with crypto for many years + irl bookies, I never had an issue before but in this site.
I was a regular Razed player, doing both casino and sports daily in their site. They doing this to me for such an amount is insane.
I really wanted to give them another chance and come back to the site but they decided to do me bad so I will never step a foot in their site when there are so many better options than it where you can at least feel safe betting. Anyway I wish them luck, they know what is best for them.

Without knowing what was really up with the match in question I guess it's fair to assume if he match was indeed flagged, a different site would have voided it as well. And well, it wasn't.
Also a site can't blame a player for having accounts at different sites. That's actually the first time ever I have heard this excuse. I have accounts at countless places and in the past also made bets on the same game/result but on different sites, may it be due to limits, better odds or whatever. And I have never encountered any problem with it.

Anyway, like I said it's hard to tell what was wrong with the match in question, fixed or not, but the explanation is kind of sus.

And by the way, I wonder what happened to bets that were placed on the other player. Were those cancelled as well or just graded as a loss. Obviously we will never find out, only if someone here would also bet on that exact game but the opposite site. And since there are not really razed players around the chances for finding out are basically 0.

I can only laugh at the BS you and your "provider" came with. I had balances in 2 sites and I made bet on the event. The fact that you came up with the story I created multiple accounts to bet on this game is hilarious. Anyway I gave you a chance to do the right thing, yet you screwed me over.

I will not waste more energy with your lame site. You lie for everything (Including your online people too)
Everyone can open ur site and check how many online it shows it has and how many are communicating in the chat and open a site that has the same number of online people in the chat and see the chat there.

Hello, I have replied to your claim in the post that you made.

Quick rundown: We use a 3rd Party Sportsbook provider with a very large risk management department which flagged your table tennis bets as fraudulent as you made many accounts and bets on the same event across many platforms. 3rd Party Sportsbook cancelled your bets due to this as per our terms.

https://bitcointalksearch.org/topic/--5514657

One of the VIP hosts of Razed on Telegram promised that they will take care of my problem and contact me within 24 hours, it's been 36 hours and I get 0 response. Besides scamming their players Razed are not even providing normal customer support and keeping their promises. Stay away from this site guys (as someone who really enjoyed to play there) it hurts me to say it but I recommend you to go in some of the big and trusted sites. You will save a lot of headaches with these scammers.

Hey Pearlybeard! Mattrazed here.

Thanks for your patience, I've had some conversations with my team to get all the relevant information.

Firstly, not that it matters but a minor detail - you have deposited 7.7k and withdrawn 16.4k USD successfully. A big win was not what prompted KYC.

Our internal fraud tools flagged your account thus meaning we requested KYC. Upon receiving these documents, there was a slight concern over the legitimacy of what you had provided leading us to request a very brief call with you to finalise the KYC process.

It should be noted that when users successfully register to Razed, you must agree to the sites terms and conditions, of which the following applies -

'9.8 We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Withdrawals may be terminated until the account is fully verified. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks as from the date of the request for withdrawal, account will be locked, since you have failed to pass the KYC procedure.'

As a couple of others have mentioned within this forum, it is process most online casinos and exchanges follow when something like this occurs. We are by no means trying to remove our obligations of paying winnings but rather ensuring it is done in a manner that is not subject to fraud. 

Lastly, we did send an email to you explaining all of the above 4-5 days ago now. Please reach out to us in that thread and we can continue to work through this.

Oh yeah I missed that part ,thanks for clearing this since am just concern about their site as they are new and having their banner here in forum and these issues will truly damage their reputation if not answered and addressed clearly .
Looking for better result as this will be their nightmare if not given justice both side either who is telling the truth here.