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Topic: Re: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 70. (Read 96796 times)

56k
newbie
Activity: 38
Merit: 0

Communication 4/10
Ethics 5/10



censoring information, which they do here and on their forum, should take that communications rating to 0

Ethics?  from what I can see they have none.  an endless series of missed delivery dates, screwing people they refunded in bitcoin by refunding bitcoin sent after price had tumbled, broken promise on price matching(which is huge), a total lack of fiat refunds as far as I know- and more.  

I am unfortunately one of their pre-order customers and I've been watching this all along.  what is most glaringly missing from their operation, aside from the ability to effectively develop mining equipment, IMO, is ethics.  they're attempting to hide behind a TOS that seemingly conflicts with Hong Kong law, their answers, when/if you can get them, on support and via e-mail are not answers at all in many cases but further excuses, and we are seeing cases now where people have requested refunds and their miners are being shipped out anyhow.  their resellers are also looking to me to be getting desperate as they claim they are not getting refunds from BA either and are therefore being forced to refund out of pocket, which is leading to their attempting to deny refunds and ship to people that have requested refunds also, which will undoubtedly lead to lawsuits and further actions against them also.

these people have created a total nightmare for just about everyone that has chosen to do business with them on this latest round of product

The Ethics is kind of a toss up call that can be based on alot of different things allowing for alot of float IMO

The Comm though lets be realistic here even BFL's josh talked crap which is more then BA is doing atm they have gone dark the only ones communicating are resellers unless they are talking directly to you ? That rating needs to go below BFL's for that area . That's not a grey area its fact .Their actual rep hasn't even dropped his weekly update in over 2 weeks now if he's even still employeed .
hero member
Activity: 700
Merit: 500
Seriously though, what is the hold up?  At this point, I can't understand why more units aren't shipping. 

Bobsag said he saw all the backplanes and boards for the X3 while he was there.  So why aren't they shipping?



that is a good question.  end of july is the latest target date.  no updates for quite some time now.  based on how this has gone to this point, that silence is not a good sign.  in the past it has meant a snag of some sort and further delays.

they will of course say they ARE shipping.  in volume?  it does not appear so in terms of the X-3 at least.

bobsag having to hop on a plane and fly to China is not a good sign either, as far as I'm concerned.  It's helpful to him and the customers, maybe/probably, but I know I'm not flying to the other side of the planet if I think everything is clicking along on schedule.  The only times I've ever done that are when people are totally fucking up and I'm losing my ass.  I sincerely feel for Minersource.  If the X-3's don't come out soon and they don't start seeing their refunds from BA they're going to end up in an increasingly difficult position that degrades fast at 5-6k a pop.

and it is noteworthy to point out that if they blow through another deadline, which seems all but certain, more people are likely to jump on the refund train, and will have every right to do so. 
sr. member
Activity: 462
Merit: 250
My posts were removed again. Please go here: https://bitcointalk.org/index.php?topic=711559.0;topicseen

Now, they really annoyed me. I will defo pay him a visit now  Angry
hero member
Activity: 700
Merit: 500

Communication 4/10
Ethics 5/10



censoring information, which they do here and on their forum, should take that communications rating to 0

Ethics?  from what I can see they have none.  an endless series of missed delivery dates, screwing people they refunded in bitcoin by refunding bitcoin sent after price had tumbled, broken promise on price matching(which is huge), a total lack of fiat refunds as far as I know- and more.  

I am unfortunately one of their pre-order customers and I've been watching this all along.  what is most glaringly missing from their operation, aside from the ability to effectively develop mining equipment, IMO, is ethics.  they're attempting to hide behind a TOS that seemingly conflicts with Hong Kong law, their answers, when/if you can get them, on support and via e-mail are not answers at all in many cases but further excuses, and we are seeing cases now where people have requested refunds and their miners are being shipped out anyhow.  their resellers are also looking to me to be getting desperate as they claim they are not getting refunds from BA either and are therefore being forced to refund out of pocket, which is leading to their attempting to deny refunds and ship to people that have requested refunds also, which will undoubtedly lead to lawsuits and further actions against them also.

these people have created a total nightmare for just about everyone that has chosen to do business with them on this latest round of product
member
Activity: 63
Merit: 10
In case they screw around with the online Ts & Cs, here's a PDF copy. The important bit is section 15.2 subsection 16.2.1 (the number error has existed since 2013).
 
http://www.scribd.com/doc/235199501/Black-Arrow-Terms-and-Conditions
hero member
Activity: 700
Merit: 500
This is becoming the incredible shrinking thread.

maybe someone is deleting a ton of posts hmmmm?

I know I had 14 deleted.

Ah well, the interwebz is still open.  we'll see how effective that lame tactic is.

hero member
Activity: 700
Merit: 500
those that haven't filed complaints should do so.  If anyone thinks that BA is going to voluntarily hand over their refunds I think they might not have been watching all of this too closely.  If that does not get it done, the lawyers are next.  For those wondering 'will anyone actually do it'.  Yes, those actions have been set in motion already.  I only want the refund I was promised months ago and would rather not have to go through all of this, but I most certainly will.  I'm not simply walking away from thousands of dollars.  Why anyone would I have no idea, but everyone's decision is their own. 

The company is registered in Hong Kong, so the proper agency from what I have been able to find out so far is the Hong Kong Consumer Council.

They request some documents and need to establish that this is a Hong Kong registered company  before they will agree to pick it up, therefore:

Send the annual report http://www.kiwi.nz/blackarrow/PS300015776549_01.pdf

along with the documents they have requested.  Those documents are:

1.  The invoice showing you paid
2   your bank or payment records showing the payment
3.  any e-mail or support discussions  you've had
4.  The annual report referenced above.

Here's the link to file a complaint.

https://www.consumer.org.hk/cc-complaint/index.php?lang=en

Also indicate that their TOS indicates Hong Kong law and paste that in to your message.

http://www.blackarrowsoftware.com/store/terms-and-conditions-en.html#purchase

15.2 Applicable law and dispute resolution
16.2 1 This Agreement shall be interpreted and applied in accordance with the law of Hong Kong S.A.R. of PRC.

This is all the information they will need to pick this up.  They have been very helpful and responsive.
legendary
Activity: 2212
Merit: 1038
Below HashFast lol
legendary
Activity: 2212
Merit: 1038
Matt,

   How are the X3s coming along?

The sands of time continue to flow! Right now the two X3 sub-units are worth $3k together. We need 100% in additional hardware to somehow break even.

hero member
Activity: 728
Merit: 500
I will keep posting. Keep deleting me. We'll see who gets tired first.
I would like to see someone take legal action against these toddler engineers and management at black arrow. Perhaps that guy who is out 25k? Keep us posted.

Everyone should read blackarrow's trust feedback.

It's funny. The more they delete this message, the more exposure it gets, because more people will see it. Alex fucking Sovu should familiarize himself with the Streisand Effect.

http://en.wikipedia.org/wiki/Streisand_effect

Petition for blackarrow to be on default negative trust list

https://bitcointalksearch.org/topic/m.8045959
legendary
Activity: 1372
Merit: 1022
Anarchy is not chaos.
BA=asshole ignorant scammers

I thought it meant Bad Attitude...
legendary
Activity: 2800
Merit: 1012
Get Paid Crypto To Walk or Drive
BA=asshole ignorant scammers
hero member
Activity: 700
Merit: 500
those that haven't filed complaints should do so.  If anyone thinks that BA is going to voluntarily hand over their refunds I think they might not have been watching all of this too closely.  If that does not get it done, the lawyers are next.  For those wondering 'will anyone actually do it'.  Yes, those actions have been set in motion already.  I only want the refund I was promised months ago and would rather not have to go through all of this, but I most certainly will.  I'm not simply walking away from thousands of dollars.  Why anyone would I have no idea, but everyone's decision is their own. 

The company is registered in Hong Kong, so the proper agency from what I have been able to find out so far is the Hong Kong Consumer Council.

They request some documents and need to establish that this is a Hong Kong registered company  before they will agree to pick it up, therefore:

Send the annual report http://www.kiwi.nz/blackarrow/PS300015776549_01.pdf

along with the documents they have requested.  Those documents are:

1.  The invoice showing you paid
2   your bank or payment records showing the payment
3.  any e-mail or support discussions  you've had
4.  The annual report referenced above.

Here's the link to file a complaint.

https://www.consumer.org.hk/cc-complaint/index.php?lang=en

Also indicate that their TOS indicates Hong Kong law and paste that in to your message.

http://www.blackarrowsoftware.com/store/terms-and-conditions-en.html#purchase

15.2 Applicable law and dispute resolution
16.2 1 This Agreement shall be interpreted and applied in accordance with the law of Hong Kong S.A.R. of PRC.

This is all the information they will need to pick this up.  They have been very helpful and responsive.
legendary
Activity: 2800
Merit: 1012
Get Paid Crypto To Walk or Drive
Are these asshole scammers back to deleting posts? You do know it isn'tworth it to ddelete posts after a couple of days sinc everyone has already seen them.  Well just for good measure. Never order from BA. They are incompetent idiots who I wouldn't trust to serve my fries at McDonalds. Lying scamming pieces of shit, the lot of them. I hope karma meets up with you pricks and your facilities burn and your wives leave you for a more competent man.
legendary
Activity: 2212
Merit: 1038
Are we really looking at September? Could production capacity be their biggest lie yet? So-far we have X1 customers with order numbers less than 200 asking where's the beef.
legendary
Activity: 2212
Merit: 1038
July ends on Thursday, this also falls on the customary weekly update day. So-far only one reseller has reported receiving a single X3 sub-unit. 
newbie
Activity: 51
Merit: 0

What "reported" temperatures are other people getting? the 40C/60C temps sound quite falsified..

Update: I just stopped the FAN for a couple of minutes and the temperature reported did not change so I am quite 100% the temperatures are just made up. Any comment BlackArrow?

What i been thinking.

Idk maybe time to start a new topic moderated by us, their backers, to unite and get the legal action train started.

This topic here is a joke, as ppl get censored and it contains 50% of irrelevant reseller crap.
It's the early BA direct customers that get fucked.

sr. member
Activity: 462
Merit: 250
Assholes deleted my post. It's okay, because most everything is known and archived.

But if you requested a refund from Minersource and did not get it, but they've tried to send you your equipment, drop me a message.


I will keep posting. Keep deleting me. We'll see who gets tired first.
I would like to see someone take legal action against these toddler engineers and management at black arrow. Perhaps that guy who is out 25k? Keep us posted.

Everyone should read blackarrow's trust feedback.

Yeah, they deleted my post too, fools.

I don't know if it would help or hurt, but perhaps opening the lawsuit up to being some type of class action suit. Wouldn't lawyers like this? The more they recoup the more they get? I know a lot of people who have been burned would more likely than not jump on board, if someone is willing to take the case perhaps it could sweeten the pot for them that much more.

Even the merchandise they have shipped seems to be sub par at best and missing things that were supposed to be included when originally ordered i.e lcd screens.

Yeah they deleted my post for the second time. They certainly have time to read the forum.

There is another non moderated thread for BA.

Could you give me the link, please. I'd like to post this important information there so people can share.


https://bitcointalksearch.org/topic/m.8037756

Great, thanks. I'm posting the info there again.
legendary
Activity: 910
Merit: 1000
Assholes deleted my post. It's okay, because most everything is known and archived.

But if you requested a refund from Minersource and did not get it, but they've tried to send you your equipment, drop me a message.


I will keep posting. Keep deleting me. We'll see who gets tired first.
I would like to see someone take legal action against these toddler engineers and management at black arrow. Perhaps that guy who is out 25k? Keep us posted.

Everyone should read blackarrow's trust feedback.

Yeah, they deleted my post too, fools.

I don't know if it would help or hurt, but perhaps opening the lawsuit up to being some type of class action suit. Wouldn't lawyers like this? The more they recoup the more they get? I know a lot of people who have been burned would more likely than not jump on board, if someone is willing to take the case perhaps it could sweeten the pot for them that much more.

Even the merchandise they have shipped seems to be sub par at best and missing things that were supposed to be included when originally ordered i.e lcd screens.

Yeah they deleted my post for the second time. They certainly have time to read the forum.

There is another non moderated thread for BA.

Could you give me the link, please. I'd like to post this important information there so people can share.


https://bitcointalksearch.org/topic/m.8037756
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