BA are you going to comment on how your planning to make this right? Certainly you cant expect many if any customers will take the bare chips, we hired you to build an ASIC, if we knew how we wouldn't need the chips. So if you tell us because you offered this option that there will be no higher level of compensation then I have a few choice words that will be arriving even quicker at your doorstep.
Where does this leave your customers?
Will everything be doubled at this point with free PSU's and anything else needed to run? Can you send barebone X-1's tomorrow and then get the cases to us? even if its our expense?
Is the LCD working now for God's sakes?
Topic: Re: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 98. (Read 96796 times)
So just for clarification there is no plan to increase the current compensation plan at this time? If the X1 Does not ship starting next week will we told (by tuesday?)
You can get 7 Thash in ASICs instead of 2Thash in miners. We can ship tomorrow.
[/quote]
We paid you to deliver completed units, not chips that we cannot do anything with. Are you increasing compensation?
EDIT: Why not ship all caseless X-1's now, then ship the case when they come in next week?
EDIT2: How many caseless boards and 2 chip boards are currently hashing for you? How many are currently hashing and the btc will be spread among everyone during this time. You can't expect us to believe you have everything but the cases and the backplanes and everything is just sitting doing nothing during this time? So how much is plugged in?
And there is the update they would not tell us!
Alright, lets talk about compensation, you planning to send everyone 2.5X miners when this is all said and done or since you "offered" to give people unfinished products you assume its our fault we didn't take it, even though thats why we paid you to do it?
Alright, lets talk about compensation, you planning to send everyone 2.5X miners when this is all said and done or since you "offered" to give people unfinished products you assume its our fault we didn't take it, even though thats why we paid you to do it?
For some reason I can't take my eyes off this train wreck in progress. I am among the lucky who managed to salvage something through a refund (kudos to Minersource). Is there any other business where this level of incompetence can keep on trucking with customers still remaining, except in the world of crypto currencies?
No, because it is illegal and BA would immediately be brought up on charges on fraud.
One TH is going to get you a Bitcoin in how long? Three weeks with the coming difficulty increase? Or they can sell the unit in a day's time and make that $500, and another $500, etc. Mining is for suckers like me. The hardware is the real gold mine. They'd be fools to mine with it.
And yet here we are, hardwareless, updateless, and with an ever growing hashrate.
Certainly the term, "in a few days" is just a mixup of phrases crossing cultures. There is no way someone can be incompetent enough to say "shipping in a few days" then have almost a week and a half go by and not provide a single freaking update as to the status of the millions of dollars they took in to construct the product?
If you do not believe that they are using every single one of those chips to mine for themselves, you are stupid. So the total hashrate, instead of increasing at the 10 to 15 percent it had been for a month and a half, just magically jumped up to over 20%, and it just happened to coincide with when BA received their chips. And to top it off, this all is going on and BA decides to stop informing their customers of anything that has to do with production.
I will let you make your own assumptions, but it is pretty clear to me.
If you do not believe that they are using every single one of those chips to mine for themselves, you are stupid. So the total hashrate, instead of increasing at the 10 to 15 percent it had been for a month and a half, just magically jumped up to over 20%, and it just happened to coincide with when BA received their chips. And to top it off, this all is going on and BA decides to stop informing their customers of anything that has to do with production.
I will let you make your own assumptions, but it is pretty clear to me.
No updates on website....
No reply on email....
what is going on there...
does anyone know the phone number of BA????please.
or the address?? I decide to go to their office or factory...
anyone knows???
thanks
No reply on email....
what is going on there...
does anyone know the phone number of BA????please.
or the address?? I decide to go to their office or factory...
anyone knows???
thanks
Dear blackarrow,
your support keep not replying me.....
If you or your support keep not replying me... I have to try to call you on the phone or go to your office or factory.....
please , all I want is my refund...I really need money...
so, I don't want trouble you,too. I support you before, I waitted a long time, I even can accept your compensation..but the problem is: untill now, I sitll got nothing,,and price for mining machine keep dropping..and diff for bitcoin keep increasing..and your compensation is not enough now...and most important is I really, really need money now..please just refund me , let me go...please ,you can refund me by bitcoins..
and I have PM amd email you ,please check .
Hold on a second!!!
Haven't you been positng exactly the same thing about your refund on Bitmine forum?!!!!
I also find it funny that they did not allow group buys, perhaps all along knowing this kind of thing would happen and they did not want to have to deal with group buy hosts causing commotions from the tens to hundreds of people they ordered for...
OK, if people are being told they can't have a refund because their machines are in production then there can't be any bad news and we should start getting our shipment info emails very soon. This is the only update they can possibly give us else it will prove they are lying to their customers. How can they possibly tell us more delays if they are happy with the product and have gone to production? Not only that but given their promised manufacturing capabilities it should all move along quickly.
We will see!
We will see!
A Minion customer is complaining that BA isn't giving them the pin-out for the chip on ecointalk. GG
You mean the Minion Data Sheet that is posted for download on their website?http://www.blackarrowsoftware.com/download/minion_preliminary_datasheet_2014.04.11.pdf
Also the post I think you are mentioning the person isn't complaining they won't give him the information, its the company he contracted wishes to know more details of the chips and he's asking for it on their forums which BA employees read.
The data sheet for the minion provided by BA is not for the chip that customers were shipped.
It looks to like minion customers are also fucked. I'm sure BA will provide the pinout as soon as their prosperos ship...
After waiting for very long time, about 2-3 months, I atleast have received my refund for my prospero x-3 trough wire payment. I can guarantee you guys, that minersource is trusted, safe and serious company and that they are issuing refunds, just you might have to wait, until you will get your money back. They sent me back every single penny. A big vouch for them 
Hi did you manage to communicate your refund request with them?
I have never gotten through every time I tried to call them on their english number. I stayed late to adjust the time difference and call them during their working hours. It seems that no one picks up that number.
I'm considering refund now but I'm afraid I may not be able to communicate with them properly at all.
I mean to clarify, I'm pretty sure rokshis got his refund from Minersource, the US reseller.
People who have recently requested refunds from black arrow directly have been told "we cannot refund you because we've already started building the unit."
Welcome to the Queue.
After waiting for very long time, about 2-3 months, I atleast have received my refund for my prospero x-3 trough wire payment. I can guarantee you guys, that minersource is trusted, safe and serious company and that they are issuing refunds, just you might have to wait, until you will get your money back. They sent me back every single penny. A big vouch for them
Hi did you manage to communicate your refund request with them?
I have never gotten through every time I tried to call them on their english number. I stayed late to adjust the time difference and call them during their working hours. It seems that no one picks up that number.
I'm considering refund now but I'm afraid I may not be able to communicate with them properly at all.
The English line is transferred to Hong Kong. If it's picked up, you'll get someone who doesn't speak English well enough to help you.
After waiting for very long time, about 2-3 months, I atleast have received my refund for my prospero x-3 trough wire payment. I can guarantee you guys, that minersource is trusted, safe and serious company and that they are issuing refunds, just you might have to wait, until you will get your money back. They sent me back every single penny. A big vouch for them
Hi did you manage to communicate your refund request with them?
I have never gotten through every time I tried to call them on their english number. I stayed late to adjust the time difference and call them during their working hours. It seems that no one picks up that number.
I'm considering refund now but I'm afraid I may not be able to communicate with them properly at all.
I will be up to 3 or 4 AM to get things done, and waking up early again. Nobody can not have any sleep at all for weeks.
I just asked this on Ecoin but are you US based or China based David? If you are US based could you give us an update is around 5 hours?Unless things have changed, Dave is in Europe
I will be up to 3 or 4 AM to get things done, and waking up early again. Nobody can not have any sleep at all for weeks.
I just asked this on Ecoin but are you US based or China based David? If you are US based could you give us an update is around 5 hours?I will be up to 3 or 4 AM to get things done, and waking up early again. Nobody can not have any sleep at all for weeks.
When we were coming up on May, BA said they would work round the clock to get these things done, and shipping would commence within the first week of May. It is now nearly 3 weeks later and we are no closer than we were at that time, and BA can't "pull away to give an update" because they are all sleeping. I am done with words and promises.
You aint getting an update today i'm afraid:
david105396
"It's 3 AM in China at the moment. I have already discussed about it and gave my opinion. I don't write op the final update so it will be tomorrow when they are back at the office."
I was just about to come give the news, i don't know what time they start work in China but you would think David would be able to stay up 5 hours (if he is in the US) and get an update from them.david105396
"It's 3 AM in China at the moment. I have already discussed about it and gave my opinion. I don't write op the final update so it will be tomorrow when they are back at the office."
So much for working around the clock to get these done also (like it was originally said they would). Well if anyone was surprised by this news, or rather lack of news, well I don't even know, but this was very much expected.
EDIT: Whatever faith I had with this company is lost, I would say more but I have been instructed not to do so.
Spondoolies is shipping in stock 1.45 TH/s miners for $2900. They also use .7 w/gh, it seems they have BA beat in price and power efficiency.
Its actually only 1TH at 0.7w/gh.
However Hashratio is selling miners for $1.4/gh
Ahh well that one is even better. Looks like we will get shipped more products since other companies have
Spondoolies is shipping in stock 1.45 TH/s miners for $2900. They also use .7 w/gh, it seems they have BA beat in price and power efficiency.
A Minion customer is complaining that BA isn't giving them the pin-out for the chip on ecointalk. GG
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