Topic: Rollbit disables account and seizes funds (10.2k)! - page 2. (Read 2073 times)

You are correct, we're not discussing about ADR. Simplified, they're informing me that they can't comment further about your case due to security reason, but they're more than welcome you to escalate it to the licensor and they'll participate on it --as shown by the quoted PM above.

It might be wise to inform you, if you haven't know about it already, that decision made by licensor is final and that both parties should adhere to their ruling.

Ok I guess I will go to the licensor with this case thanks for the help.

Did Razer give any other insight to you on the matter or just to go make the case with licensor? I'm assuming no ADR or mediation was discussed?

You can't take down a flag in the sense of deleting them, you can only retract it. If you want to retract the flag against Razer, feel free to do it, as well as if you want to have both account flagged. I think it is allowed, given that,


I'll try to PM Razer again in the meantime in hope that he'll reviewed this case again.

---

Edit: [this might be the end of it]

I exchanged couples of PM with Razer throughout the day, and he gave me permission to share the last of his reply to me, containing their stance for this case.


Hope this helps.

Firstly, I appreciate the honesty about not supporting the flag. I do understand that it is a tricky case and you should not be forced to support or oppose in any way. The way this has been handled really should be held accountable by the public and players even if it is just awareness for others before depositing or betting in a similar manner.

I've followed the thread in Rollbit's main area as well and glad it has got more exposure. I think a lot of people support RB no matter what since they have a 'good reputation' for a while but did not take the time to actually read through the evidence and proof I have sent. Mind you it is much harder to provide proof when they disable your account (no photos of bets/history), and provide the same response from support since day 1.

Thanks for the help with the Rollbit Flag, I will create one now. Do I take the flag I created for Razer down or leave both up for the community? (I'm not sure how this works with etiquette in the forum and flags overall). 

I guess I will give it another week before going to the licensor to see if the new flag gains support. Truly exhausting all options before going to CEG licensor as that will be my final step if no resolution is to be had here. I will edit this post with a link to the flag here once created.

OP, I can't support the flag no matter how many times I consider and reconsider and reconsider about it for the reason I explained here. I am well aware that at this point, my following request would have a very high probability of casting an impression that I tried to drag this case and delaying you from reaching to their licensor, but rest assured that it is not my intention. It is up to you to choose.

However, if I may propose, give them another week or so? Your flag now has BitcoinGirl.Club's support. That's 1 DT power. As your flag is a type-2 flag, you'll need two more DT supports for it to become active and the banner to be shown on their threads. However, the deadline you set is quite narrow by the time I wrote this post, in about 24 hours or so, and I don't think it's enough to get 2 DT supports and Razer to notice about it. So, suppose that even you finally managed to activate your flag, Razer might be won't realize about it.

The decision is yours, though.

---

Edit: Oh fork! OP, my deepest apology! It just registered to my mind that although Razer is the official representative of Rollbit and tackling cases related to Rollbit, they're not the official account of Rollbit, so suppose your flag is active, it will have little to zero impact to Rollbit's reputation on this forum, and thus to the goal you seek by raising the flag is for naught.

The banner will only shown on the thread created by Razer, which is none. The flag should be addressed to Rollbitcom as the official account of rollbit and the thread owner instead. The link to raise a flag will be this one.

As the one who provide you the link to teach you how to raise a flag, I once again apologize. This is unintentional.

Its only Signature members who usually response in such topics and since they get paid by the casinos for wearing the signature they will treat the OP as the one in the  wrong . its simple as dogs throw to them some bones and they will bark to anyone who threatened the owner.
And if a newbie or a guy who doesnt post much on this forum they will attack him saying why waking up from a nap
The answer is simple because he doesnt get paid to spam the forum with llthe likes of your posts you stupid dogs.

Your flag was supported. Let's hope few other members do the same.
It seems the long running signature campaign from Rollbit is creating some doubt into forum members mind that whatever Rollbit are doing is fair. My best hope is that that's not the case and Rollbit is not taking unfair benefit from the money they spent on the forum.

One or two accusations were considerable but too many cases against them and they have a common excuse of user violated their terms [similar such excuse] without any proper explanation, convincing reference. It's a very bad business conduct and should not be appreciated. The highest reputed gambling sites like Stake and Sportsbet.io even come and explain their side of story with convincing reference.

rollbit.com are scammers, stay away.

No I have not gone to the licensor yet as I need to exhaust all possible options first before taking the case there. I will give this thread and Rollbit Razer until Monday before I go to the CEG.

Quite unfortunate that this matter has progressed nowhere even though Rollbit's representative is aware of this thread.

The community is certainly interested in the positive closure of such cases. It is not always easy to make a decisive decision, especially on the basis of very little evidence (I'm speaking in general, not just for this case) that is presented.
Likewise, I have not seen a valid explanation or any proof from Rollbit for the account suspension.


Did you do anything about this?
The higher instance for casinos still has much more power compared to the forum community

It looks like the community does not have interest in this case anymore nor interest in the flag created.

I've been quite calm and collected but starting to get frustrated with this process. Rollbit has handled this extremely poorly and has left a player with no recourse or explanation.

To simply say 'sportsbook abuse and I'm in profit' as a reason to take all my funds is ridiculous.

rollbit is the worst scam site. several user banned account with funds.
stay away from rollbit.com scam

I find it interesting that they haven't given an actual terms of service I broke. They know that I was value betting and completely within their guidelines. This could be the straw that broke the camel's back with their rewards system. Really discerning for others that Rollbit can disable an account, claim sportsbook abuse and that player is in profit, so we will take all their funds.

Why don't they change their rewards system and put minimum odds for rollback rewards? How is that the players fault when you don't have any stipulations how players earn rewards? Makes no sense to me....

Zero reasoning so far and this should be a warning to others about Rollbit. I have become a bit frustrated with the process thus far and their support has been unresponsive STILL.

I'm not sure if I put this image up as further evidence with Rollbit (Might have put link of twitter thread in original post) but this was on twitter just after my account was disabled April 15:

https://imgur.com/a/iLl28ek

Exactly, when OP was depositing and losing they did nothing but immediately he won a single bet, they flagged his account for whatever reasons. This is a scam in a broad daylight.

Funny how these casinos/sportsbooks make it seem like OPs bets are bulletproof when he can very much lose his money because these arent 100% winnable!

Besides, when it comes to bonuses everyone knows that if these aren't airtight someone will always find a way to keep getting them if it benefits them....But from his game style does this lean towards getting the rakeback or the player is playing the long game and in the process the odds add up overtime o make good bank??

---

Anyway, Rollbit  know the problem and they can fix some of these terms to avoid any abuse, otherwise from afar this looks like a lure to get any guys that would see this loophole to be caught napping and cashin on them, just my 2cents.

---

No support of the flag

Correct link to the flag is https://bitcointalk.org/index.php?action=trust;flag=3178.

You might want to edit your opening post and add the link to the flag above, it'll help anyone supporting or opposing the flag to find it easier compared to if they have to dig into a post within several pages deep.

I am refraining from supporting --or opposing-- the flag for the time being, but you can always seek for other's support or opposition here

Thank you Holy Darkness for the help with creating a flag. I have just created a flag against Rollbit Razer, with the link to this topic as the proof.

I am not asking for backing by you -- Holy Darkness-- but just wanted to say thanks for the help as I would not know what a flag was.

Double Edit: (Correct) Flag can be found here - https://bitcointalk.org/index.php?action=trust;flag=3178

That will not be possible, askgamblers does not intermediating Rollbit. The only ADR I know that have Rollbit is CasinoGuru, but that is unfeasible either, CG does not intermediate sportsbet related issues, while OP's situation is sportsbetting.

---

OP, Stakemeharder, if you deemed it necessary to raise a flag against Rollbit, you can go to their trust page, next to the negative feedback there is a button to add a flag. Or, way much simpler, just click this link.

Please note that me informing you this does not translate as I'll automatically support --or oppose-- the flag, I simply writing this as bitcoingirl asked --someone-- to explain it to you and it could be an option you'd like to take before escalating to their licensor. Bear in mind that, once raised, a flag can not be withdrawn, it can only be deactivated by having no support or more opposition than support.

You keep saying clear-cut Sportsbook abuse but you don't tell specifically what abuse (bonus abuse, how?) the user have done. Break it down for us. The way some of the accusations coming against you and your unwillingness to response to give clear idea to back up your arguments, are not looking good to me. If I understand, you are advertising on this forum from long time, helping the community but that does not give you to get a free pass all the time for that.

Rollbit - scam 5k - GDPR PROBLEM
Mind looking on this case too?

I usually don't attack a service on the forum and blindly take side of accusations come up on the scam accusation board. But taking advantage of this mindset and always feel you are safe then doing wrong things is not going to be tolerated too.

Open a case on askgambler. Use them as you mediator and see how rollbit cooperate with them. Although I don't think these review type of sites can be trusted. They are taking care of their own business.

Also create a flag against them, I will be the first one to support it.
Can someone explain him how to create a flag if he does not know the process.

In the mean time I am adding a negative feedback for them with the neutral I left.

I might be wrongly remember, but I think I've read some people indirectly --as in they know people who know people, and the likes-- have a "successful" result of resolution through the license provider. You never heard any of it is probably because the lack of follow-ups by the parties involved for the case, as the disputes are solved and intermediated privately, unlike ADR like CG or AG who open the discussion for public.