Topic: Rollbit locked my account with $55k+ (Read 918 times)

First of all, you can use your main [which became a rather public knowledge that you have a main here and only use this one to... vent up] and get all of those restriction "removed" [I assume that main acc is on a higher rank].

And suppose both are on a lower rank with time restriction between posts wouldn't it better to focus on your case and made each of the post between that cool-down period meaningfull instead of throwing accusation and waking old cases that could otherwise sleep undisturbed?

So I really don't understand the purpose of these posts if your situation [with your main acc] is already in motion,

I will share my toughts one day, it is not time yet. It is just Rollbit and Stake (as for now) just because I need to wait 6 minutes between each post as new user, and because I was just recently contacted by one of my agents to investigate about something on it. I can say pretty much something for any casino online, expecially the Curasao licensed ones. Exception is made for really few ones (which I will not promote anyway).

I will expose every single malicious casino owner.
Thank you for taking your time answering, but no, there is no need to invite Razer or Lucky (known scammer from csgodiamonds) to have more NPC answers. I would rather see them in jail than on an online forum.

I see that you made an account very recently and immediately posts some... complaints about casinos [Rollbit and Stake as the time I made this post], and I assume you have a bad experience with them, perhaps a situation that's not cleared and pending for resolution, with whichever casino it is. Yet I have not found any thread or post describing your case.

Do you mind to perhaps raise your own thread so it can be attended and tried instead of jumping from thread to thread for meaningless outcome? I'll promise you that I will come and read that thread if you raised any, and if proven to be necessary, will try to invite the rep. of the casino being involved in your [seemingly rather] bad experience.

The methods are always the same:

- NPC-like responses in support chat
- Support that ignores/ghosts you
- Permanently muted in chat so other users won't read your 'FUD'
- Withheld funds

Rollbit has many ways to scam unsuspecting users (some are very creative ways). They need to be stopped.

Nope, still waiting..

Any update OP?

i did get my money out of rollbit even tho they locked me , check out my post

UPDATE: Their reasoning now for disabling my account is because I have been gambling for over 2.5 years and losing well over $80k from a banned region. Never used a VPN besides when i wanted to do an occasional no-limit buy.
However I cannot provide proof for this through login history as my account has been disabled so unfortunately you guys would have to take my word for it.

They have also changed their reasoning once again for locking my account.

First their reasoning was a third party KYC and identity verification.
Second time it was a external investigation they can not disclose
Now its an external flag?

They did however say they can unlock my fund when I proof my source of funds which I have already done 5 weeks ago, so once again, I have submitted bank statements.

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Sure, if you want to wait faster. That'll definitely help.

Your case is a third-party investigation related that's out of Rollbit's control. Creating a complaint on CasinoGuru, AskGamblers, or other "external websites" will subject you to the same waiting period and frequency of updates as you have right now.

UPDATE: 3 weeks have passed without any updates with the reasoning that its a third party investigation that they can not disclose.

Should I open up a case on one of those external websites ?

First, regarding the 200 fee for 198 USD deposit, there was a similar case far in the past and I can't remember whether it's Rollbit or other casino, but they require similar fee to retrieve a deposit made to a wrong chain that's yet to be supported by their system. Since I can't recall which casino it was, if it was other casino, then it means it's a common practice to charge a fee to retrieve a wrong-chain deposit, and if it's Rollbit, then they're consistent with what they said here with your case and the old case in the past, which means they did not "made up" that fee.

I do recall that the ongoing discussion was that although the fee is a bit too high, but that fee was needed to have their staff to retrieve the private key, access the wallet, manually transfer the fund, gas fee, and all. And the proposed solution by that casino at the time was to wait until they supported the chain, of which the depo will be credited to the account.

About second point, bug case, I understand correctly you're saying it's not credited back to you, the impression I get from your description of your deleted post was that they compensate the bug by re-crediting you,


And to address the rest of your case, point 3 to 7 and below, the best way to solve your situation, if you still have any, will be to have your own thread and get things broken down and solved one by one, to be clarified, instead of locking [and deleting] them, then roaming on other thread. I am failed to see how exactly it will help with the issue you currently have.

1) my case was these 200$ fee to recover a 198$ depo (I call it scam people) wasn’t in their ToS this 200$ fee so I didn’t agree with paying these.
2) second bug-case was not solved I give up when I understand they had no rules to respect.
3) u know well all u can do is making a bad pubbblicity but that won’t ask them to respect their own rules.
4) too much Rollbugs reports with proof we already know and saw it, but for this place is still legit this shame casino.
5) if you let me depo from UK let me get my winings (the hided case that was till 2 days ago). What a joke depo works, withdrawal no.
6) appreciate u’re tring to help but stop disinforming, rollbugs can steal all the money they want in most of the country due to unlicensed, so when u put here 100$ is like u throw to the window if u get a big win.
7) I can talk much I want as I get the proofs of their scams.

This casino is the best joke!! Everything depends on their 3rd party, I don’t give a fuck when I depo, I depo to rollbit not to theird 3rd part, that’s the stupid excuses I even read in my life. They should pay out asap this guy founds and close this scam casino that steal people’s money. So related to you stop disinforming people, this casino ain’t trust as that rollbugs reppresentive login each 2 weeks to don’t getlisted their casino as scam, what a joke!!!

Another guy waiting withdrawal, 130k since 48 hours , someone looking for a excuse to keep his money (rollbugs) ? Kinda if u win at nolimit slot, they payout the casino (weekly or monthly), the casino is trying to hold the money in here. In case they have financial problems atm should limit max bet to 1€ and not delaying people funds till thry get paid by slot provider. Pretty sure reading too much unresolved stuff related to rollbit and also too much jokes and enorm delays keeping people money and to some of you this seem normal, I call it scam if they cannot afford to solve out withdrawals they should close the doors to deposits, fortunately I stop playing here so I just hope for this guys to get their legit money back.

You raised two cases against Rollbit, of which the first one already explained to you that the problem was from your side, since you deposited with a wrong link, it's a bit unfair to blame Rollbit [or any casino] for a mistake made by the player. It seems, upon being explained about this, you deleted your opening post and locked the thread.

The second thread is about wrong withdrawal address, though clearer story might be needed to understand better how exactly can the withdrawal address changed from yours to the dead-address, which we can't get as you also wiped the post and locked the thread immediately, based on the little information available, I can agree that probably it's a bug from their side. I understand that they've refunded that lost withdrawal?

So, your situation, the first case was majorly happened because of you, and the second one got resolved. I do not see any relevancy of your situation with any of these latest cases with Rollbit. However, if you still dissatisfied with your situation and wanted to talk about them more, you're free to unlock your thread --and re-write your post-- and we are more than happy to break things down about them.

Yeah, losing the money wouldn't hurt me as I've read some topics in here where people are some problem gamblers and lose their savings. However I made 55k from a $250 deposit so I technically only lost that, still it would be nice if I would get that money but I'm done stressing about it and will just wait it out I guess.

looks there is not much that can be done other than wait. them not saying who is investigation you is probably part of their protocol(though I am not completely sure).

anyway, you mentioned that losing this money doesn't hurt you but instead of just giving up wouldn't it be better to just wait and see the result of their investigation, I mean, it wouldn't hurt waiting for their investigation to finish.

I have received a reply from [email protected] after taking Razer's advice to e-mail them for more information, obviously nothing productive once again.

I asked them who is investigating me and what the reasoning is.

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It happened to me to lose in a game slot they money too but hey I cannot proof it so please keep u’re opinions till u try the casino. Some new games have bugs (I use to play more bonus and then I open at same time or at least nearly, also I use to withdraw on my adress not on 0x00 (but they my withdrawal go there) u need proof or what? Please let talk the people that know how rollbit threat the users!

I believe peeps accidentally mixed up cases, hence the edit. He was referring to the other case between BC and 0x1330 which three of us oversee, since he asked about exploit and game, which... is the nature of the case

What a scam… rollbit become worst and worst in paying winings out. I already closed my account due to this posts (there are at least two). I don’t think u gonna solve nothing, just stop using this scam casino cuz due to they unclear tos they steal funds (same happened to me asking 200 for a wrong network deposit, obviosuly this was not in tos , but is just normal that’s how scam works using tos:) ) I hope u will solve something but I doubt , who really deal with their support know they seem working at a call center!

Can’t either understand where the other scam post of 60k gone? They finally paid one user after millions stoled? Talking about the other case, why they should let depo me from a country that’s not allowed instead blocking the website/ depo, but hey they can stop the withdrawal. Miserableness rollbugs & roll thieves!

Anyway I hope u gone solve something even if I doubt, I just recommend you to use a better casino (not crypto, choose a licensed one in you’re country) they avoid countries rules with the help of their tos in crypto world (so you can report many as u want here… last word is up to rollbugs, in here they just can try help with no legal actions which is ok, but the final decision is up to the casino if wanna don’t get a bad publicity that’s all) at least this is my opinion after tried rollbugs for 6 months and I just decide that casino’s crypto have no rules to respect cuz they illegal in most of country so yeah…

Rollbit says the whatever "3rd party" is doing the "investigation" and that it's about some source funds situation. SO there is nothing about any games played or what not.

Still this explanation is still a bit strange to me since since if it's not an odds or slots provider the only thing investigating a player is the casino.Or at least the casino must have flagged the player and/or his funds and forwarded it somewhere else for whatever reason.
Claiming they have nothing to do with it is just a ridiculous excuse.