Topic: Rollbit locked my account with $55k+ - page 4. (Read 1242 times)

Thanks for your reply, I have contacted through live chat for more information on this matter. Unfortunately I get the usual response of "We will update you once we have any news." I have send an e-mail requesting more information on the matter.

Thanks for your reply, I have contacted through live chat for more information on this matter. Unfortunately I get the usual response of "We will update you once we have any news." I have send an e-mail requesting more information on the matter.

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There should almost be a pinned thread to warn others about Rollbit. They are as bad as 1xbet/1xbit. I’d compare the complaints against both these books and 1xbit may even be safer.

OP, apologies for the lack of update within our support system.

There's not much we can add here except let you know this isn't pending anything related to us.

We received a formal request for your account and it will therefore be locked until the third-party has completed their investigation.

For further information, I'd suggest reaching out to [email protected]

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You must be kidding right?

Your comparison to the real scammer, while 1XBET are already proven scammed and you proof 1XBET/1XBIT is better than Rollbits? Geez. I'm laugh while you tell us 1XBIT/1XBET more safer. Even judging by your review thread.

1XBIT being put by yourself on (F List) > Meanwhile there is no case list being put by you even we have a lot case against them > Putting Trust Pillots as review ? cause we all know there are some bot services on this review provider and do not recommend using them (but even though they have lowest score against rollbits). Your word in here between your review are not the same (make me question, can you make a review or not).
 
They are indeed scamming people and processing low withdraw

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Let me guess. these win you are from (Sportbets)?

Hello I have re-uploaded the images to talkimg, however its not getting rendered when using an -img- block, sorry I'm new to this forum.

Hello, I made this account to notify you guys that my Rollbit has been locked for currently 6 days (awaiting approval from a "KYC & Identity Verification Online processor")

This all started after I won over $50,000. I have been gambling on Rollbit for over 2.5 years now and have lost over $80,000. (as seen in the picture below)
The reason I'm saying this is because it's really coincidental they would KYC me after I win big, after gambling on it almost weekly for 2.5 years.



After I send my Id, uploaded a selfie and have proven my address they also asked me for bank statements which I provided proving I bought cryptocurrency with my bank on Kraken. (as seen in the pictures below)



In chat logs from 4 days ago they said they would have an answer for me in the next hours (as seen in the picture below). Currently It's been day 6 and I'm still awaiting on their response.



After talking about my KYC in their public chat I got muted with the reasoning "they do this for every account that has KYC", even though I was able to use the chat functionality fine for the first three days I was KYC'd (as seen in the pictures below)



When asking the support chat why I have been muted I get straight up ignored for three days. (as seen in the picture below)


Now my account is entirely disabled which also means I'm losing out on my calendar rakeback (currently $400-500 a day), this has resulted in me losing an extra $3000.

The money is probably lost because I'm currently straight up getting ignored by Rollbit and getting a response that they are "awaiting their third party", atleast I can warn you guys about their shady practises.

I have also recorded every support interaction, if anyone is interested I could upload them to prove the pictures are not altered.

Hi, as I previously mentioned, I am currently having a problem with my internet connection and access to several websites are unavailable for me. Do you mind to do go to a bit of trouble and re-upload your images to talkimg? It's an image hosting site provided by one of our reputable forum member. I'll be able to view your screenshots if you uploaded them there and can hopefully understand your case better. From there, I'll see if it needs to and can be expedited.

With current information and being a bit blind because I can't see any conversation and proof, all I can say is that a KYC on such level is relatively normal. Long and annoying, yes, but still within range.

This all started after I won over $50,000. I have been gambling on Rollbit for over 2.5 years now and have lost over $80,000. (as seen in the picture below)
The reason I'm saying this is because it's really coincidental they would KYC me after I win big, after gambling on it almost weekly for 2.5 years.

My KYC is verified for level 1,2 and 3, I have done level 4 and 5 which is to prove my address and proof of income and I guess that's what I'm waiting for but 6 days seems a bit extreme to me..

I'm just calling them out for shady practises such as enabling and disabling my casino features, (I have lost 10k because I rage gambled thinking I would never see the money). Randomly muting me when bringing up KYC in public chat and saying "we do this to everyone awaiting KYC".

have you submitted KYC before or this is your first time submitting it?

just curious, after winning $50k+, did you request a withdrawal? if you did, as far as I know, casinos usually would request KYC from people who are going to withdraw a huge amount that hasn't gone through KYC verification..

And OP, I understand [being pretty much blind because I can't see any of the screenshots] that your KYC is still being in process for 6 days, it asked [at least] a level 3 KYC, proof of address? They're not rejecting it or cancelling anything, it's simply still being processed?