Rollbit locked my account with $55k+ - page 2.

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Quote from: ? on July 25, 2024, 11:05:42 AM

Quote from: holydarkness on July 25, 2024, 05:47:29 AM

but your action lately warrants a question of sincerity. First you jumped straight to assuming your account is under federal investigation while [as I pointed out] normally people will insist their fund is clean and/or have no idea why they're being scrutinized.

Please show me where I jumped straight to that conclusion, I came to that conclusion after waiting for over 3 days without a response then seeing Razor publicly in this thread saying that the investigation is a "very serious matter" outside of their "gambling sphere" about the "source of funds" and when I ask them who is doing the investigation "they cant share this". After that I replied "the only thing I can think of at this point is a federal investigation".

I don't know if the people here are dense but why do you think I jumped straight to that conclusion?, I deducted it with the information provided. I have already submitted source of income to Rollbit, I have nothing to gain if people believe me or not, are you guys paying me back the money? I'm simply here to share my experience with Rollbit.

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ryzaadit

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Quote from: ? on July 25, 2024, 11:05:42 AM

-snip-

Just posted as well in CASINO.GURU.

At least you will get 2 push cases from your self and the mediator from CASINO Guru. If you take a look on there, they might be helpful to guidelines and help user cases. Until, CASINO Guru tells you that (Unfortunately after several attempts and pushes, we don't receive any answer) they might change the case to negatif review for the casino. Most cases like these usually can take several weeks some unlucky person can take few months.

Some user might finally get resolve after several month. Yes it's sucks but better still have some hope, while reviewing of your proof chats (still under review). The chance are still good in your favor, as long you can take the temptation for not betting the balance.

holydarkness

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Quote from: ? on July 25, 2024, 11:05:42 AM

Quote from: holydarkness on July 25, 2024, 05:47:29 AM

but your action lately warrants a question of sincerity. First you jumped straight to assuming your account is under federal investigation while [as I pointed out] normally people will insist their fund is clean and/or have no idea why they're being scrutinized.

Please show me where I jumped straight to that conclusion, I came to that conclusion after waiting for over 3 days without a response then seeing Razor publicly in this thread saying that the investigation is a "very serious matter" outside of their "gambling sphere" about the "source of funds" and when I ask them who is doing the investigation "they cant share this". After that I replied "the only thing I can think of at this point is a federal investigation".

I don't know if the people here are dense but why do you think I jumped straight to that conclusion?, I deducted it with the information provided. I have already submitted source of income to Rollbit, I have nothing to gain if people believe me or not, are you guys paying me back the money? I'm simply here to share my experience with Rollbit.

And as I've pointed out, IMO, people that are rather sure that their fund is clean, and then accused that there is a problem with their fund, where previously the inquiry is about KYC, normally will react by questioning their call, demanding an explanation about which fund is being investigated, or perhaps calling them a liar. Jumping to a guess that the investigation is probably related to federal matter would hint to a possibility that the person have expected such. And when they dropped the case out of the blue...

Though, as previously also be assured to you, if you did nothing wrong, you'll get your fund when the investigation is finished.

?

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Quote from: holydarkness on July 25, 2024, 05:47:29 AM

but your action lately warrants a question of sincerity. First you jumped straight to assuming your account is under federal investigation while [as I pointed out] normally people will insist their fund is clean and/or have no idea why they're being scrutinized.

Please show me where I jumped straight to that conclusion, I came to that conclusion after waiting for over 3 days without a response then seeing Razor publicly in this thread saying that the investigation is a "very serious matter" outside of their "gambling sphere" about the "source of funds" and when I ask them who is doing the investigation "they cant share this". After that I replied "the only thing I can think of at this point is a federal investigation".

I don't know if the people here are dense but why do you think I jumped straight to that conclusion?, I deducted it with the information provided. I have already submitted source of income to Rollbit, I have nothing to gain if people believe me or not, are you guys paying me back the money? I'm simply here to share my experience with Rollbit.

holydarkness

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Quote from: ? on July 24, 2024, 05:06:12 PM

Quote from: acroman08 on July 24, 2024, 03:27:58 PM

it is not new that a complainant does not tell the whole truth to gain sympathy and get support from the community. h

LOL, It's quite amusing how I ended up being the shady person when Rollbit is changing their reasoning for locking my account. I'm not here for sympathy I'm just showcasing my experience with Rollbit, if I was here for sympathy I would keep posting here daily and keep crying about how I lost 55k. Instead I have accepted the fact that the money is lost since Rollbit refuses to tell me who is investigating me, not replying to my e-mails I send over to [email protected] and the only updates I get is through this forum post instead of personally in support tickets/emails.

Quote from: acroman08 on July 24, 2024, 03:27:58 PM

if it were me there is no way I'd quickly let go of that $55k and would try and fight even if it takes months.

Like I said in my post before this loss doesn't hurt me, I'm just raising awareness.

It can't be helped, we are overseeing cases from neutral ground here. We don't want to "criminalize" you, but your action lately warrants a question of sincerity. First you jumped straight to assuming your account is under federal investigation while [as I pointed out] normally people will insist their fund is clean and/or have no idea why they're being scrutinized. And then [as it seems to us], when you failed to get people on your side, you hot-potatoed the account and the case.

?

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Quote from: acroman08 on July 24, 2024, 03:27:58 PM

it is not new that a complainant does not tell the whole truth to gain sympathy and get support from the community. h

LOL, It's quite amusing how I ended up being the shady person when Rollbit is changing their reasoning for locking my account. I'm not here for sympathy I'm just showcasing my experience with Rollbit, if I was here for sympathy I would keep posting here daily and keep crying about how I lost 55k. Instead I have accepted the fact that the money is lost since Rollbit refuses to tell me who is investigating me, not replying to my e-mails I send over to [email protected] and the only updates I get is through this forum post instead of personally in support tickets/emails.

Quote from: acroman08 on July 24, 2024, 03:27:58 PM

if it were me there is no way I'd quickly let go of that $55k and would try and fight even if it takes months.

Like I said in my post before this loss doesn't hurt me, I'm just raising awareness.

acroman08

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Quote from: AHOYBRAUSE on July 24, 2024, 05:55:32 AM

Very strange to act like this to be honest. There must be more we don't know here.

yeah, there probably is, it is not new that a complainant does not tell the whole truth to gain sympathy and get support from the community. him, quickly giving up really is suspicious, if it were me there is no way I'd quickly let go of that $55k and would try and fight even if it takes months.

Quote from: ? on July 23, 2024, 07:29:32 PM

Deleting this account now.

you can't, the forum has no "account delete" feature.

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Definite change of events. OP may or may not be guilty of something he did at Rollbit, but he’s involved in something shady.

AHOYBRAUSE

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Quote from: holydarkness on July 24, 2024, 05:38:39 AM

Oh? Wow. I found your response and course of action quite interesting and frown inducing. First you jumped on thinking that a federal investigation is being involved on your fund situation, and now decided to let everything go, all 55,000 USD of it, wanted to lock the thread and throw the disposable account?

Even from the neutral ground, I can't help but wonder if Rollbit's suspicion [regardless of who initiate the investigation request] is founded and true.

Exactly what I was thinking.
I mean if he would have a clean conscience why would he give up so easy, 55k is a lot of money and worth fighting for. Sure it's stressful and maybe he is kinda rich and doesn't see the stress - reward ratio but still. If I was in his shoes and we are at the beginning of this whole situation I would NEVER trow the towel that fast.

Very strange to act like this to be honest. There must be more we don't know here.

holydarkness

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Quote from: ? on July 23, 2024, 07:29:32 PM

A moderator can close this topic, I just had contact with support and it's beyond fucking crazy how they treat me. Money lost $55k, doesn't hurt me but just want to warn others.

Deleting this account now.

Oh? Wow. I found your response and course of action quite interesting and frown inducing. First you jumped on thinking that a federal investigation is being involved on your fund situation, and now decided to let everything go, all 55,000 USD of it, wanted to lock the thread and throw the disposable account?

Even from the neutral ground, I can't help but wonder if Rollbit's suspicion [regardless of who initiate the investigation request] is founded and true.

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A moderator can close this topic, I just had contact with support and it's beyond fucking crazy how they treat me. Money lost $55k, doesn't hurt me but just want to warn others.

https://talkimg.com/images/2024/07/24/4rGSo.png

Deleting this account now.

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Quote from: holydarkness on July 23, 2024, 11:12:51 AM

Unless they have a feeling that one or more of the deposit they made will raise suspicion?

Just checked my deposit address on etherscan, the first transaction goes back to 904 days ago. Been using mostly the same ethereum wallet. The funds come from exchangers because my portfolio mostly consists of XMR so I XMR > ETH swap and then gamble whenever I feel like it.

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Quote from: ? on July 23, 2024, 08:40:30 AM

Quote from: holydarkness on July 23, 2024, 05:47:24 AM

Umm... is there a reason why you'd think the source of your fund is a part of federal investigation?

It's the only logic explanation, they are awaiting an 3rd party investigation outside of their "gambling sphere", they received a formal request and I have to e-mail [email protected] for more information.

However, I find it inappropriate for Razer to share these details publicly, seemingly to protect his reputation. I have been waiting for a response from [email protected] for three days without any reply, and the support chat has also been unresponsive. The only updates I receive about this case are through Razer's posts in this thread.

Additionally, two days ago, the live support mentioned that this was merely a KYC and Identity Verification Online Processor. Now, it has suddenly escalated into a full investigation.

Something doesn't add up here.

Though I have to say that their initial reply [on your screenshot] about the 3rd party being KYC and identity verification is a bit weird given they now state a different situation, IMO, the normal response when someone was alleged and questioned for a suspicious source of fund, of which they have no idea about, will be to insist that their fund has no problem as they can be rather sure that the source [their income] is not connected to any illegal activities. Unless they have a feeling that one or more of the deposit they made will raise suspicion?

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Quote from: holydarkness on July 23, 2024, 05:47:24 AM

Umm... is there a reason why you'd think the source of your fund is a part of federal investigation?

It's the only logic explanation, they are awaiting an 3rd party investigation outside of their "gambling sphere", they received a formal request and I have to e-mail [email protected] for more information.

However, I find it inappropriate for Razer to share these details publicly, seemingly to protect his reputation. I have been waiting for a response from [email protected] for three days without any reply, and the support chat has also been unresponsive. The only updates I receive about this case are through Razer's posts in this thread.

Additionally, two days ago, the live support mentioned that this was merely a KYC and Identity Verification Online Processor. Now, it has suddenly escalated into a full investigation.
https://talkimg.com/images/2024/07/23/4Vnxw.png

Something doesn't add up here.

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Quote from: holydarkness on July 23, 2024, 05:47:24 AM

Quote from: acroman08 on July 22, 2024, 03:28:30 PM

wait, I am more intrigued. so if the reason for the investigation was because of the gambler's source of funds, does this mean that it is neither the odds provider nor any slots provider that requested the investigation? sorry if the question is a bit intruding but I am just really curious as to why the reason for the investigation is because of the gambler's funds.

I thought the same. If a request of investigation came from an allegation of questionable fund, shouldn't it came internally from Rollbit who received the fund? So who actually initiate the investigation?

I am really curious too. dang it, I hate being too nosy.

Quote from: holydarkness on July 23, 2024, 05:47:24 AM

Quote from: ? on July 22, 2024, 04:41:41 PM

Only thing I could think of is a federal investigation at this point.. Huh

Umm... is there a reason why you'd think the source of your fund is a part of federal investigation?

since Rollbit mentioned that the investigation has nothing to do with his activity on the website, it might mean that the odd provider and the slot provider didn't request the investigation, so my guess is, that the OP thinks that his funds are being investigated for money laundering, that's probably why he thinks that his fund is part of a federal investigation.

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Quote from: acroman08 on July 22, 2024, 03:28:30 PM

wait, I am more intrigued. so if the reason for the investigation was because of the gambler's source of funds, does this mean that it is neither the odds provider nor any slots provider that requested the investigation? sorry if the question is a bit intruding but I am just really curious as to why the reason for the investigation is because of the gambler's funds.

I thought the same. If a request of investigation came from an allegation of questionable fund, shouldn't it came internally from Rollbit who received the fund? So who actually initiate the investigation?

Quote from: ? on July 22, 2024, 04:41:41 PM

Only thing I could think of is a federal investigation at this point.. Huh

Umm... is there a reason why you'd think the source of your fund is a part of federal investigation?

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Quote from: AHOYBRAUSE on July 22, 2024, 10:29:19 AM

Quote from: Rollbit Razer on July 22, 2024, 10:14:40 AM

Quote from: holydarkness on July 21, 2024, 12:30:31 PM

-snip-

To clarify, it's not related to anything in our sphere. It's an alleged, very serious matter and once we receive requests like this, we must allow them to complete their investigation uninterrupted.

The investigation has nothing to do with the activity on their account, but the source of funds.

Just to make this clear, who exactly is asking for this investigation if not rollbit?? The odds provider or any slots provider has nothing to do with funds, they just offer the games. For them the money is just a number, rollbit is controlling and managing the deposited funds, nobody else.

Rollbit is blaming this on a third party. As you said, it’s between Rollbit and the OP. Rollbit decides if they are going to pay.

The OP has been playing for 2.5 years. His sports bets aren’t that large to raise a red flag. He wins $33k in the casino and all of a sudden there is a serious claim on source of funds. The sports wagers are too small for concerns on source of funds.

Unless there is a court subpoena, the OP should be paid. The subpoena would be served to Rollbit, not the third party.

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Quote from: acroman08 on July 22, 2024, 03:28:30 PM

wait, I am more intrigued. so if the reason for the investigation was because of the gambler's source of funds, does this mean that it is neither the odds provider nor any slots provider that requested the investigation? sorry if the question is a bit intruding but I am just really curious as to why the reason for the investigation is because of the gambler's funds.

Only thing I could think of is a federal investigation at this point.. Huh

acroman08

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Quote from: Rollbit Razer on July 22, 2024, 10:14:40 AM

Quote from: holydarkness on July 21, 2024, 12:30:31 PM

-snip-

To clarify, it's not related to anything in our sphere. It's an alleged, very serious matter and once we receive requests like this, we must allow them to complete their investigation uninterrupted.

The investigation has nothing to do with the activity on their account, but the source of funds.

wait, I am more intrigued. so if the reason for the investigation was because of the gambler's source of funds, does this mean that it is neither the odds provider nor any slots provider that requested the investigation? sorry if the question is a bit intruding but I am just really curious as to why the reason for the investigation is because of the gambler's funds.

AHOYBRAUSE

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Quote from: Rollbit Razer on July 22, 2024, 10:14:40 AM

Quote from: holydarkness on July 21, 2024, 12:30:31 PM

-snip-

To clarify, it's not related to anything in our sphere. It's an alleged, very serious matter and once we receive requests like this, we must allow them to complete their investigation uninterrupted.

The investigation has nothing to do with the activity on their account, but the source of funds.

Just to make this clear, who exactly is asking for this investigation if not rollbit?? The odds provider or any slots provider has nothing to do with funds, they just offer the games. For them the money is just a number, rollbit is controlling and managing the deposited funds, nobody else.

Topic: Rollbit locked my account with $55k+ - page 2. (Read 918 times)