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Topic: Rollbit.com scamming $10,000 USD [Careful not to bet in their casino!] ❗ - page 3. (Read 2017 times)

hero member
Activity: 938
Merit: 1005
frantorres_995 at socialmedia
It is good to know that you are being robbed in this way to avoid these scammers.
newbie
Activity: 1
Merit: 0
Dear OP,

First of all, I want to state I'm sorry about the absolute idiots you've had to deal with in this thread.

Some of the people in this thread appear to be intentionally behaving in obtuse ways, just to aggravate you. I cannot explain why or what their motivations are, or maybe they are just too plumb stupid to understand your case.

I understood your case right away.

You bet, you won, you made some multiple accounts to avoid the limits imposed on the previous accounts. If you could be accused of anything wrong here, you tried to evade these previous limits.

That does not justify Rollbit stealing $10,000 from you, and Razer's response is woefully inadequate.

You have also stated you never received any warnings. This is entirely possible. Rollbit should show some evidence of these supposed warnings they sent you. If you did not receive warnings, or it was not clear you would get in trouble trying to evade those warnings, then I think it can be partially understood why you might think it was safe to create new accounts. After all, you did deposit $10,000, so you must have felt it was safe, which suggests your motivations were not "nefarious" but more a case of naivete or believing multi-accounts was an acceptable option.

The correct action here is to return the $10,000 and explain that you cannot evade the sports book limits with multiple accounts.

The TOS is clear, you can create multiple accounts. If they have an issue with people doing that, then they need to be a lot more clear about what is allowed and what isn't.

Time for Rollbit to return the funds and make a clear statement on what happened, and end this. Otherwise, this looks very bad for them, and I find Razer's replies just totally inadequate and seemingly dismissive of the situation. Prove and clearly explain how OP broke the TOS, and please justify why it is some how OK for you to take his $10,000 deposit, and explain to us how that isn't theft on your part. We are watching and wait, Razer and Rollbit.com. OP has explained himself enough.

I will also add, I would take Rollbit's side here IF they could offer some clear evidence and a case as to why OP was being "nefarious" and please show the many warnings you claimed he received. Explain more clearly, in a way that is legally justifiable, why it's ok to take his $10,000.

(Full disclosure: I am not affiliated with OP or Rollbit in any way.)
copper member
Activity: 56
Merit: 21
Web3 is the future.


You claim you went on their chat and asked if it was ok to do "multi account" and even showed us a screenshot of that chat. But in your screenshot you didn't explain to them why you would be using that feature.  And how come you even took a screenshot of that innocent chat in the first place? Most people don't do that you know? Unless they have a plan in place that they might need to use it as "evidence" later on in case something goes wrong Shocked


Let me correct you here, since once again you seem to not really read carefully whats happening.
The provided screenshot is from a friend of mine as i stated before already. And yes, i did take safety measurements, because while you are talking like bookies/casinos are the poor victims, in reality its often them who try to do shady stuff. But i guess you never heared of such cases? Thats why im protecting myself beforehand, which i would advice everyone who plays with significant amounts of money. Such a weird thing to do right?



It's not ok to use a vpn to circumvent this type of message:

Rollbit.com is unavailable in your country.
For any questions, please contact [email protected]

Were you using a vpn to bypass that message or for some other reason?



Once again - you probably didnt read what was being said before - i did KYC on the account. If i would be a citizen of a blocked country i think we would have a different case on our hands and they probably would have mentioned something in their previous "statement".




Sorry you don't like the scrutiny but you came here with your story and you put it out there. this is a discussion forum where people discuss things other people post. if you don't like that, then you could have posted your review of rollbit on trustpilot where only they can reply.


I dont have a problem with critical voices, but i did my best here to provide what i can. At the moment, ive been sharing what i can while Rollbit released a very very vague statement and since than has failed to follow up on it. You are the only person here trying to frame me in that way, without any proof. And yea its pretty weird to me, how personally attacked you seem aswell.

Checking your history in this forum and everything, i wouldnt be surprised if you are somewhat related to rollbit Smiley. A dev maybe?
sr. member
Activity: 1036
Merit: 350

Good job on dodging everything else i said. Pretty obvious to me what you are doing here.
...
Unless.... shilling Smiley

You claim you went on their chat and asked if it was ok to do "multi account" and even showed us a screenshot of that chat. But in your screenshot you didn't explain to them why you would be using that feature.  And how come you even took a screenshot of that innocent chat in the first place? Most people don't do that you know? Unless they have a plan in place that they might need to use it as "evidence" later on in case something goes wrong Shocked

Another thing is which raises a small red flag is your following statement where you claim they told you using vpns/proxies was ok.

Quote
I even asked the support and the chat and they all said it is fine to multi-account and that the usage of VPNs/Proxies is not against their rules.

It's not ok to use a vpn to circumvent this type of message:

Rollbit.com is unavailable in your country.
For any questions, please contact [email protected]


Were you using a vpn to bypass that message or for some other reason?

Sorry you don't like the scrutiny but you came here with your story and you put it out there. this is a discussion forum where people discuss things other people post. if you don't like that, then you could have posted your review of rollbit on trustpilot where only they can reply.




copper member
Activity: 56
Merit: 21
Web3 is the future.

I think there are PLENTY other cases here, where its obvious that those dudes are doing it on other platforms. I think i broke down my reasoning why i behaved the way i behaved often enough.

Still weird, that there you dont feel the need to be sarcastic and get involved on those other threads. Shilling is a thing i heared Smiley.

if you look at their trustpilot, do you see other people complaining that they had a large deposit confiscated and the company just told them they wouldn't give it back to them? Is that a pattern we see on all the hundreds of trustpilot reviews? Do we even see that at all?

you gonna leave that trustpilot review and give them a chance to reply on there? seems like they used to reply to people back in 2020 maybe part of 2021. not sure if they do now...


Good job on dodging everything else i said. Pretty obvious to me what you are doing here.

Anyways, they are aware of this post and know where to answer. Why would i open a new discussion on trustpilot, your logic makes no sense.

IF id post that on trustpilot its just to flag them on multiple platforms.


And no i dont see that on trustpilot, which still makes absolutely no sense to even bring up. This is a very unique situation & im asking them to provide proof of what they are claiming here.

Maybe you can just accept that and move on instead of trolling here and being sarcastic + not providing anything productive. Im sure that should be no problem.


Unless.... shilling Smiley
sr. member
Activity: 1036
Merit: 350

I think there are PLENTY other cases here, where its obvious that those dudes are doing it on other platforms. I think i broke down my reasoning why i behaved the way i behaved often enough.

Still weird, that there you dont feel the need to be sarcastic and get involved on those other threads. Shilling is a thing i heared Smiley.

if you look at their trustpilot, do you see other people complaining that they had a large deposit confiscated and the company just told them they wouldn't give it back to them? Is that a pattern we see on all the hundreds of trustpilot reviews? Do we even see that at all?

you gonna leave that trustpilot review and give them a chance to reply on there? seems like they used to reply to people back in 2020 maybe part of 2021. not sure if they do now...
copper member
Activity: 56
Merit: 21
Web3 is the future.


Also its pretty odd to me that the only time you have ever answered to a scam accusation is this thread  Huh And additionally you are so invested aswell...

as well it seems odd to me that this is the fist time you ever got into trouble with a sportsbook/casino behaving the way you did with rollbit. did you leave your trustpilot review?

I think there are PLENTY other cases here, where its obvious that those dudes are doing it on other platforms. I think i broke down my reasoning why i behaved the way i behaved often enough.

Still weird, that there you dont feel the need to be sarcastic and get involved on those other threads. Shilling is a thing i heared Smiley.

sr. member
Activity: 1036
Merit: 350


Also its pretty odd to me that the only time you have ever answered to a scam accusation is this thread  Huh And additionally you are so invested aswell...

as well it seems odd to me that this is the fist time you ever got into trouble with a sportsbook/casino behaving the way you did with rollbit. did you leave your trustpilot review?
copper member
Activity: 56
Merit: 21
Web3 is the future.
Another 10 days have passed.
Once again I'm asking Rollbit to please come forward with proof of their claims!
If you have such strong evidence of banned and warned accounts, I don't think it should be a problem providing this here & answer the other questions that came up since you posted your very short and vague statement.

https://www.trustpilot.com/review/www.rollbit.com

just imagine. you could ding their 4.5 out of 5 star rating if you left them a negative review. it might go down to 4 stars for a while. Lips sealed




Also its pretty odd to me that the only time you have ever answered to a scam accusation is this thread  Huh And additionally you are so invested aswell...
copper member
Activity: 56
Merit: 21
Web3 is the future.
Posting a summary here again, so it is easier for Razer/Rollbit to answer.


This was not your first account on Rollbit, you've had numerous accounts limited & banned.
Partially correct. This was not my first account on Rollbit. Previous accounts were limited, and none of them were banned.

Each time, sufficient warnings were given to ensure you understood that future accounts would be actioned and we'd seek to recoup loses from such abuse.
No warnings were given. Please back your claims, Razer.

As you correctly identified, we're generally fine with folks having alternative accounts as long as they're not being utilised for nefarious purposes.
There was nothing nefarious about my behavior. I never abused any bonuses, coupons, or chat features.

This was not the case here, you opened multiple accounts with the sole purpose of abusing our sportsbook, something you were warned previously for.
Following previous warnings, you were permitted or already did withdraw all of your funds.
Incorrect, no warnings were given. Again, please provide us the proof.

It's worth noting for the other participants of this thread, this is most definitely not an action we profit from. It's more recouping losses, as we've already lost a significant amount of value through this type of abuse.
Recouping losses, as a bookmaker by seizing deposits? Furthermore, please back your claims with evidence.

TLDR: Razer is either lying or confusing someone else's accounts with mine.




https://www.trustpilot.com/review/www.rollbit.com

just imagine. you could ding their 4.5 out of 5 star rating if you left them a negative review. it might go down to 4 stars for a while. Lips sealed
Thanks for the link. Will do!
sr. member
Activity: 1036
Merit: 350
Another 10 days have passed.
Once again I'm asking Rollbit to please come forward with proof of their claims!
If you have such strong evidence of banned and warned accounts, I don't think it should be a problem providing this here & answer the other questions that came up since you posted your very short and vague statement.

https://www.trustpilot.com/review/www.rollbit.com

just imagine. you could ding their 4.5 out of 5 star rating if you left them a negative review. it might go down to 4 stars for a while. Lips sealed

copper member
Activity: 56
Merit: 21
Web3 is the future.
Another 10 days have passed.
Once again I'm asking Rollbit to please come forward with proof of their claims!
If you have such strong evidence of banned and warned accounts, I don't think it should be a problem providing this here & answer the other questions that came up since you posted your very short and vague statement.
sr. member
Activity: 1036
Merit: 350

What do you mean? I never said I didn't use multiple accounts - it is clear as a day that I did. The whole core of this topic here is that I opened up multiple accounts because their ToS allowed it and the website itself promoted it.

someone already pointed it out to you. maybe you should read it again.

Quote
Thing with sportsbooks is that limits are meant to be per-user (sometimes, household) and they usually don't like it when you try to avoid them with multi-accounting.


also if they ever give you your money back consider yourself lucky and hopefully we don't see you again in this type of situation. Shocked
copper member
Activity: 56
Merit: 21
Web3 is the future.
Since the op said 10 grand was alot for him then we can assume maybe that the amount in total he won from them is in the 5 figure range. Not 6. So not a huge amount of money for a business but still probably a bit outside of the norm for what they want in a typical gambling customer that uses their website. maybe that's why he's no longer welcome there.
Please focus and read the whole thread and include all the information that both sides have provided you. You're blindly talking outside of the scope here and not taking the most important bits of information into account here.

if that's true then the op has no leg to stand on.
What do you mean? I never said I didn't use multiple accounts - it is clear as a day that I did. The whole core of this topic here is that I opened up multiple accounts because their ToS allowed it and the website itself promoted it.

if thats true then he doesn't have a leg to stand on.
Again, no warnings were given. Please read the thread again before you post anything here without understanding the context.

sounds like something people would try and do. i'm sure it's happened to you guys alot.
Again, as I told you, no warnings were given.

and then he put in 10 grand into another account and that's when he got his funds frozen after all of that. if that's the case then he got treated pretty well i would say.
Read the whole thread again - in what universe is it fair to steal $10k when I've been following all the terms & conditions on their website and confirmed that it was fine to use multiple accounts?


It's worth noting for the other participants of this thread, this is most definitely not an action we profit from. It's more recouping losses, as we've already lost a significant amount of value through this type of abuse.

I bet so. you have to hammer those nails when they come out of the woodwork.

I would think it is very nice of a sportsbook/casino to actually warn someone not to do something before they resorted to more extreme measures. I mean how much nicer can you be than that?

Like I said, 2 sides to every story. Then the truth...
Please stop trolling. There are plenty of other threads where you can state such vague statements. You're literally not giving any important input here.
"How much nicer can you be than that" - So you just accept everything Razer told as truth, without any proof? Fine by me, but that's not the reason I've created this thread. I want to know why I've been treated the way I was, fair and square. I want them to work it out with me as their customer, not just drop a few sentences and think that's sufficient. Rollbit owes me $10k and they know it.
sr. member
Activity: 1036
Merit: 350
Again: this doesn't matter. Their maximum profit combined with the house edge should ensure they never lose a significant portion of their bankroll. You win some, you lose some. And in the casino's case, they win more than they lose.
Since the op said 10 grand was alot for him then we can assume maybe that the amount in total he won from them is in the 5 figure range. Not 6. So not a huge amount of money for a business but still probably a bit outside of the norm for what they want in a typical gambling customer that uses their website. maybe that's why he's no longer welcome there.


Quote from: Rollbit Razer
We appreciate you bringing these issues forward but we must add further context that you failed to mention.

This was not your first account on Rollbit, you've had numerous accounts limited & banned.
if that's true then the op has no leg to stand on.

Quote
Each time, sufficient warnings were given to ensure you understood that future accounts would be actioned and we'd seek to recoup loses from such abuse.
if thats true then he doesn't have a leg to stand on.

Quote
As you correctly identified, we're generally fine with folks having alternative accounts as long as they're not being utilised for nefarious purposes.

This was not the case here, you opened multiple accounts with the sole purpose of abusing our sportsbook, something you were warned previously for.
sounds like something people would try and do. i'm sure it's happened to you guys alot.

Quote
Following previous warnings, you were permitted or already did withdraw all of your funds.
and then he put in 10 grand into another account and that's when he got his funds frozen after all of that. if that's the case then he got treated pretty well i would say.

Quote
It's worth noting for the other participants of this thread, this is most definitely not an action we profit from. It's more recouping losses, as we've already lost a significant amount of value through this type of abuse.
I bet so. you have to hammer those nails when they come out of the woodwork.

I would think it is very nice of a sportsbook/casino to actually warn someone not to do something before they resorted to more extreme measures. I mean how much nicer can you be than that?

Like I said, 2 sides to every story. Then the truth...
legendary
Activity: 3290
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Thick-Skinned Gang Leader and Golden Feather 2021
I would love to see a reply to all of them by the accused party.
To me, their silence speaks volumes. If they would have satisfying answers, they would have given them by now.

There's always 2 sides to every story and then there's the truth. without knowing exactly how much money they "lost" we can't really know anything.
Again: this doesn't matter. Their maximum profit combined with the house edge should ensure they never lose a significant portion of their bankroll. You win some, you lose some. And in the casino's case, they win more than they lose.
legendary
Activity: 3598
Merit: 1023
Cashback 15%

Quote
It's more recouping losses, as we've already lost a significant amount
You're a casino, you're in the business of taking people's life savings. Playing the victim card doesn't seem right.
There's always 2 sides to every story and then there's the truth. without knowing exactly how much money they "lost" we can't really know anything. The OP hasn't explained how much money he popped them for either. Maybe he should do that. obviously he must know.


Well we have heard both stories from the casino and the player. I think it dosent matter much how much he won,you can bet and win on other casinos aswell. As far as i seen the rules were different but still want to hear a little more from rollbit on this matter. I think they should change their policy for the future and not allow multi accounts so that situations like this dont happen again.
sr. member
Activity: 1036
Merit: 350

Quote
It's more recouping losses, as we've already lost a significant amount
You're a casino, you're in the business of taking people's life savings. Playing the victim card doesn't seem right.
There's always 2 sides to every story and then there's the truth. without knowing exactly how much money they "lost" we can't really know anything. The OP hasn't explained how much money he popped them for either. Maybe he should do that. obviously he must know.
hero member
Activity: 574
Merit: 661
Top Crypto Casino
As always LoyceV asks the questions that need to be answered.

I would love to see a reply to all of them by the accused party.

Good job Loyce, very well thought post!
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
you've had numerous accounts limited & banned.
If that's the case, why didn't you update the Terms that state alt-accounts are allowed? That would have prevented a "he said she said" situation.

This is simply not true, you have not warned me a single time nor have you ever banned one of my accounts before.
If that's the case, you should leave negative feedback, and create a Flag to seek community support.

The biggest reason is that it's become a fairly regular thing for players to use multiple accounts to get around sportsbook limits after being caught, paid, and warned multiple times, and then come here and play dumb while telling only part of the story in a scam accusation thread hoping to manipulate the community into pressuring the book to pay them.
I've seen it, but still it doesn't feel right to limit some players because they won. That basically means the casino's system is flawed, but since they still make a profit from other users, they don't want to take it down.
Many cases can also mean the casinos make many victims, instead of many people trying to "abuse" the casino.
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