Topic: Rollbit.com scamming $10,000 USD [Careful not to bet in their casino!] ❗ - page 7. (Read 2181 times)

The problem start here, why you're not contact the live support first when your first account got limited, why you just directly create a new account? if they give you limit, this mean there's something on your account. I think Rollbit consider this act as "nefarious" since you're want to escape from the limit by create a new account.

I'd think Rollbit isn't wrong in this accusation, you're just greedy want to maximize your profit without think twice.

I would like to hear what rollbit has to say or someone from their team . This is a big accusation and i think we need to hear their side aswell. Hopefully someone comes and solves this problem.

Also, I just found this:




"suspend any withdrawals for up to 31 calendar days."
The problem here is that you can't just change your rules the way you like. Or are the customers the only ones that have to act according to the ToS while Rollbit can just spit on them? If we would assume that you declare my behavior "unfair", the maximum punishment here should be to suspend my withdrawal for 31 calendar days. In addition, this is not the case on this account, because I haven't placed a single bet on the account in question.

If you're not welcome to place bets thats one thing but they shouldn't take your money and refuse to let you withdraw what you have deposited.

1. Up until this point, no bans have been handed out to me or any warnings, merely betting limits were lowered. I got limited, and just cashed out my Account.

2. Per-user or household restrictions are not brought out in the ToS.

3. There are no rules against people using multiple accounts. In fact, they even have it in their FAQ as you can see in the Screenshot i provided.

Can you help point out to us where they say that they allow multiaccounting and IP masking?

Why do you keep going back to a place you are not wanted? What's the point?
They banned you from using their platform, why then do you go ahead and create a new account in the same platform? Don't you see that you are also part of them problem?

Thing with sportsbooks is that limits are meant to be per-user (sometimes, household) and they usually don't like it when you try to avoid them with multi-accounting.

Rollbit = SCAM Casino - not honoring their Terms & Conditions.

Hi, fellow Bitcointalk members.
I am writing because of a serious incident with Rollbit.com casino.
It is merely about their immoral and dishonest business practices - namely the way they treated me, by seizing my whole deposit of $10,000 USD.
Hopefully, I can get some attention from them here and we can solve it. Because, on their website, they just ignored it and were unable to give me any explanations.

Please give me my funds back, and let's call it a day.



What happened?

Rollbit launched its sportsbook a while ago. I'm sure I'm not the only punter who raised some eyebrows seeing this, because as most know they allow multi-accounting & IP masking.

I waited for the release and checked their ToC carefully - to be sure it was just not a mistake on their side regarding multi-accounting and IP masking. So I waited for quite some time before starting, but they never updated their terms. I even asked the support and the chat and they all said it is fine to multi-account and that the usage of VPNs/Proxies is not against their rules. Obviously, I saw an opportunity there to gamble with bigger amounts even if I do get limited. In case I did get limited, I just created a new account.

3 Days ago, I created another account and deposited 10.000$ in bitcoin (which for me is a big amount). When I wanted to place a bet, I noticed that my account had been already limited. I couldn't wager a single dollar on anything. Obviously, I went to withdraw it all. However, due to the AML laws, you have to wager your deposits at least once, so they declined my withdrawal (which is fine and honest of course). After waiting for a day or two, I asked them what was going on and why the AML investigation was taking so long. They just ignored me. I even offered that I can just wager the whole amount through in slots just so I can get at least some of my money back (which they, of course, ignored).
The whole process took them until today.
I kept asking for more information and further updates, but my messages were never read.



After that, I decided to make my case public in their live chat. The admin "Razer" started replying to me in public chat saying that he was familiar with my case and will speed things up.
1 hour later he messaged me over the support with the following sarcastic message:

As you can see - he was just mocking me, Rollbit admitting to scamming me, and just taking my own deposited money from me without any reason. The thing is - I was just betting on NBA and some soccer here & there. It was a fair way to punt and I could have hit the wrong end of the variance as well and lost it all. But for them, it's 'abusing' their system. I am deeply disappointed.



Again, I'm not denying multi-accounting at all. But as I said before, nothing in their ToC is stating that it's not allowed to create new accounts or "abuse" their sportsbook (which I haven't).

"abuse our bonus, coupon, and chat features" have nothing to do with me gambling on multiple accounts.

I wanna underline once again that the money they are scamming here, is 100% my own money. Not a cent is from any winning on this account. Just my own deposit.



EDIT: added proof from live chat for the ones who are too lazy to scan the whole thread:



Scammers Profile Link: https://bitcointalksearch.org/user/rollbitcom-3067300

Amount Scammed: 0.48534854 BTC

Payment Method: BTC

Proof of Payment: https://www.blockchain.com/btc/tx/3754cce9b49beeddceb726e5ea77083102a94984725de40d429d9f02c3889461



I really hope that I can get it solved, please Staff of Rollbit - do something about it!