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Topic: Roobet.com | Crypto’s Fastest Growing Casino 🦘 - page 16. (Read 84425 times)

legendary
Activity: 2338
Merit: 1261
Heisenberg
KYC was passed and documents approved. Two days passed from this moment
Just because the KYC was passed and approved does not mean that the account suspensions get lifted immediately. In some cases, they can carry out some internal investigations before they can let you withdraw. If not, they could also be waiting for a review from their game providers, and this takes some time.
Just be patient a bit and wait for communication from the support team.
legendary
Activity: 2464
Merit: 1039
Bitcoin Trader
Hi all. On January 12, verification was requested, which I completed in 15 minutes, all documents were approved. When I try to withdraw funds, I get the error “This function is currently disabled”. In the chat they wrote to me “Thanks for reaching out to us regarding your concern.
We're currently investigating this case, we will update here & let you know once it's concluded." This was the morning of January 13th. After that they completely ignore me in the chat
Maybe you need to wait some more time, let them complete and process everything so you can withdraw your money without any problems, if you have already done the verification let alone my KYC and they have processed it you are just asked to wait some time, always keep contacting their support service so that your problem is resolved because it is difficult to get a Roobet team representative on this forum to solve your problem.

It's a good idea for you to solve your problem on their site, if you don't feel like you've violated the rules and have read the terms and conditions of their site, I'm sure there won't be any big problems with your account, so you don't need to worry about your problem, let the Roobet team solve your case and they have reputation on this forum I think you don't need to be afraid of them not paying you, they are big sites will definitely process it quickly.  Wink
legendary
Activity: 2492
Merit: 1215
Maybe you should try re-reading ToS and try to remember what you were doing during your game experience in Roobet and compare it if you were doing something wrong? Unintentionally. There are a lot of cases when people unintentionally, for example, forgot to turn of VPN widget on their browser. Or have used public wifi, that previously was used for doing something shady. While waiting for Roobet response, I suggest to do all that. Maybe you will remember something.
newbie
Activity: 3
Merit: 0
Hi all. Roobet requested documents from me, which were successfully approved, but withdrawal of funds is not available to me and no one answers me in the chat. This is fine?
It's not okay that you're experiencing issues with this on Roobet as I haven't experience this problem. If you've already submitted the requested documents and facing withdrawal issue, it's advisable to contact their customer support again or consider reaching out through alternative channels like as email, telegram or Twitter. They are always active on Twitter. You can also try sending a private message to the OP or search for the user @HHampuz he might be able to help you.

This is the casino's internal issue and there could be various plots behind this like the user not having proper KYC done, or they could be from a restricted country and accessing the Roobet using a VPN. This can always trigger safety and block the users from withdrawing their money.

I hardly think Hhampuz sir can help in this regard. They better get connected with Roobet support directly. Check the support timeline it can be from 24-72 hours for a reply. I am sure the Roobt team will come up with a solution if no rules are broken by the users. For me, this has been the least of the worries. I hardly think I ever got into deposit or withdrawal trouble on the Roobet. It's just easy, follow the set guidelines, perform the KYC, play, and have fun in the casino. Smiley

KYC was passed and documents approved. Two days passed from this moment
hero member
Activity: 2114
Merit: 603
Hi all. Roobet requested documents from me, which were successfully approved, but withdrawal of funds is not available to me and no one answers me in the chat. This is fine?
It's not okay that you're experiencing issues with this on Roobet as I haven't experience this problem. If you've already submitted the requested documents and facing withdrawal issue, it's advisable to contact their customer support again or consider reaching out through alternative channels like as email, telegram or Twitter. They are always active on Twitter. You can also try sending a private message to the OP or search for the user @HHampuz he might be able to help you.

This is the casino's internal issue and there could be various plots behind this like the user not having proper KYC done, or they could be from a restricted country and accessing the Roobet using a VPN. This can always trigger safety and block the users from withdrawing their money.

I hardly think Hhampuz sir can help in this regard. They better get connected with Roobet support directly. Check the support timeline it can be from 24-72 hours for a reply. I am sure the Roobt team will come up with a solution if no rules are broken by the users. For me, this has been the least of the worries. I hardly think I ever got into deposit or withdrawal trouble on the Roobet. It's just easy, follow the set guidelines, perform the KYC, play, and have fun in the casino. Smiley
newbie
Activity: 3
Merit: 0
Hi all. On January 12, verification was requested, which I completed in 15 minutes, all documents were approved. When I try to withdraw funds, I get the error “This function is currently disabled”. In the chat they wrote to me “Thanks for reaching out to us regarding your concern.
We're currently investigating this case, we will update here & let you know once it's concluded." This was the morning of January 13th. After that they completely ignore me in the chat
hero member
Activity: 2520
Merit: 783
Hi all. Roobet requested documents from me, which were successfully approved, but withdrawal of funds is not available to me and no one answers me in the chat. This is fine?

What do you exactly mean with that withdrawal is not available for you? Can you show a screenshot to we can see what is going on? If KYC was successful than you should be able to withdraw your funds with no issues. As xLays said, contact livechat again and they could guide you.

Roobet is one of the good casinos and they will never do any injustice to anyone. If he is not been guilty of any mistake, I don't think he needs to worry about anything. Just contact the support and his issue will be resolved.

However, sometimes there is a problem at the gambler's end and therefore the gambling site has to take such steps. Anyways, the more information he may give with screenshots, it will help us to further understand the issue.

No doubt for that since they manage to solve their issue and its so rare to see something like this happening so he just need to chill out since for sure that once Roobet already verify his document presented his issue will be solve. Roobet is well known casino and they are gonna take care of those issue and that's how they get the trust of lots of people here.

Hopefully we can see him posting some nice updates that he's issue has been taken care of. Also much really better to follow up once he think there's delay happening since sometimes this really happen due to load management on their casino.
legendary
Activity: 2338
Merit: 1261
Heisenberg
Hi all. Roobet requested documents from me, which were successfully approved, but withdrawal of funds is not available to me and no one answers me in the chat. This is fine?
Give it some few hours after approval, maybe 24–48 hours and if nothing changes then try contacting support (Live support) available at the bottom part of the homepage. As for a request for customer care assistance instead of the bot. Do not panic, be rest assured they will avail a withdrawal option for your funds.
sr. member
Activity: 2226
Merit: 347
Hi all. Roobet requested documents from me, which were successfully approved, but withdrawal of funds is not available to me and no one answers me in the chat. This is fine?
How long you've been waiting for their response?

Dont worry man, Roobet is known and reputable casino that we do have in crypto market. There might really be just some delay or they arent that finished
on what they do. Its not really that bad to send up some 1 email/day when it comes to the issue or having those follow ups.

Usually KYC been asked out if you neither committed out some violation or you do able to reach up some threshold or what.
Just make some follow up if its past 24 hours. Rest assured that they are legit and reputable. Just give them some time on clearing things up.
sr. member
Activity: 2170
Merit: 254
I feel like Dplay can trump them at some point. FUN has a serious coverage through Freebitco partnership, and is poised to do some rather interesting things during 2024, so I'll be closely following to see what happens there

I seriously doubt that, yes Dplay has a partnership with freebitco.in which helps, but becoming bigger than Roobet, I don't see that happening anytime soon. I have no ideaabout the statistics between both bets, but I just saw that 4 billion bets have been wagered on Roobet!
Anyone already tried out their roobet.fun? I just stumbled upon that but never heard of it before.
newbie
Activity: 5
Merit: 0
I feel like Dplay can trump them at some point. FUN has a serious coverage through Freebitco partnership, and is poised to do some rather interesting things during 2024, so I'll be closely following to see what happens there
hero member
Activity: 2814
Merit: 618
Leading Crypto Sports Betting & Casino Platform
Hi all. Roobet requested documents from me, which were successfully approved, but withdrawal of funds is not available to me and no one answers me in the chat. This is fine?

What do you exactly mean with that withdrawal is not available for you? Can you show a screenshot to we can see what is going on? If KYC was successful than you should be able to withdraw your funds with no issues. As xLays said, contact livechat again and they could guide you.

Roobet is one of the good casinos and they will never do any injustice to anyone. If he is not been guilty of any mistake, I don't think he needs to worry about anything. Just contact the support and his issue will be resolved.

However, sometimes there is a problem at the gambler's end and therefore the gambling site has to take such steps. Anyways, the more information he may give with screenshots, it will help us to further understand the issue.
sr. member
Activity: 2170
Merit: 254
Hi all. Roobet requested documents from me, which were successfully approved, but withdrawal of funds is not available to me and no one answers me in the chat. This is fine?

What do you exactly mean with that withdrawal is not available for you? Can you show a screenshot to we can see what is going on? If KYC was successful than you should be able to withdraw your funds with no issues. As xLays said, contact livechat again and they could guide you.
sr. member
Activity: 1638
Merit: 364
https://shuffle.com?r=nba
Hi all. Roobet requested documents from me, which were successfully approved, but withdrawal of funds is not available to me and no one answers me in the chat. This is fine?
It's not okay that you're experiencing issues with this on Roobet as I haven't experience this problem. If you've already submitted the requested documents and facing withdrawal issue, it's advisable to contact their customer support again or consider reaching out through alternative channels like as email, telegram or Twitter. They are always active on Twitter. You can also try sending a private message to the OP or search for the user @HHampuz he might be able to help you.
legendary
Activity: 2758
Merit: 1228
Online gambling is a hard business to be in as daily new casinos are popping up and some try to offer new features/games/giveaways that can't be found on other sites. So it is one thing to keep attracting new costumers but the hardest part is making sure the people return to the site and keep playing. As you say, Roobet is a pretty big name already and they keep doing stuff (like the art contests) to stay relevant so that is nice.
I think it's also part of their marketing so it's important to have a marketing team that makes everything look fun so that many users are happy with Roobet and always come back to play there, it's true that maintaining consistency is complicated especially now that many gambling sites are getting busier which of course will making the competition even hotter, but Roobet continues to consistently run campaigns that they still maintain, including contests.

I am not a very active user on Roobet but they are very active also on social media often giving out free money to their active users moreover interacting with the community is also the most important thing to do, so far Roobet has been very consistent with their contests on this forum and also other campaigns in this forum, it seems they have loyal users who are still playing there to this day, that's why their name is so big in the forum and out there.  Wink

Marketing play a big part there and Roobet manage to sustain this that's why we see them earn success because they are actively doing some good marketing that attract a lot of people. We can also add up their casino performance which play huge role for their success and also for sure we can see them succeed for more years since they are already well establish and people already know that they can trust Roobet compare to any other casino.

Although they decrease the size of their campaign participants maybe to test out if their casino still sustainable even with that numbers. But maybe once they need more exposure they increase the number of participants and also add more contest since they are very well known to that.
legendary
Activity: 2464
Merit: 1039
Bitcoin Trader
Online gambling is a hard business to be in as daily new casinos are popping up and some try to offer new features/games/giveaways that can't be found on other sites. So it is one thing to keep attracting new costumers but the hardest part is making sure the people return to the site and keep playing. As you say, Roobet is a pretty big name already and they keep doing stuff (like the art contests) to stay relevant so that is nice.
I think it's also part of their marketing so it's important to have a marketing team that makes everything look fun so that many users are happy with Roobet and always come back to play there, it's true that maintaining consistency is complicated especially now that many gambling sites are getting busier which of course will making the competition even hotter, but Roobet continues to consistently run campaigns that they still maintain, including contests.

I am not a very active user on Roobet but they are very active also on social media often giving out free money to their active users moreover interacting with the community is also the most important thing to do, so far Roobet has been very consistent with their contests on this forum and also other campaigns in this forum, it seems they have loyal users who are still playing there to this day, that's why their name is so big in the forum and out there.  Wink
newbie
Activity: 3
Merit: 0
Hi all. Roobet requested documents from me, which were successfully approved, but withdrawal of funds is not available to me and no one answers me in the chat. This is fine?
sr. member
Activity: 2170
Merit: 254

Whether it is a big company or small company, or it's a brand/non-branded stuff, everything in this world needs marketing. I think it is not a biggie with a casino like Roobet or any other one. As of now, Roobet is a big brand in the casino category, they may leave the marketing as it is and they will still survive the worst storm of competition. However, let us not exaggerate things here because at some point others will take over the ground, peeps start liking new ventures, this makes the previous ones fade away from the memory.

Now just to keep that memory fresh we need that continuous ticking of the brand name, its images, and videos circulating everywhere. I am sure that's the only way to keep everything encircling for a business.

Roobet is doing the same and they are doing it perfectly.  Cheesy

Online gambling is a hard business to be in as daily new casinos are popping up and some try to offer new features/games/giveaways that can't be found on other sites. So it is one thing to keep attracting new costumers but the hardest part is making sure the people return to the site and keep playing. As you say, Roobet is a pretty big name already and they keep doing stuff (like the art contests) to stay relevant so that is nice.
hero member
Activity: 2114
Merit: 603
It helps to have an ANN thread but unfortunately there is no active Roobet representative on this forum anymore so I don't think they really follow BCT, which is a pity.
They can observe the announcement thread and discussion with Read mode. Similarly to people only read posts in the forum without any account.

By running their signature campaign here, they actually are spending money and I believe not only the campaign manager, they actually have some contact points and staffs to follow up effects from their signature campaign, contests as well as discussion here and beyond it like accusations. If they see something valid and big, they will certainly join the discussion and answer our questions.

If they no longer care about their brand here, they would have shut down all marketing activities here.
As long as they are doing marketing, how they are doing it shouldn't matter. They can be here and not do any marketing and that would be worse compared to what they are doing right now, I prefer them not being here and doing marketing anyway, it's a lot better in the end. They do have a point of contact, with the campaign manager, but I think support staff at the website itself is a lot better option and should be considered their only way of contact as well.

I believe that as long as they keep the marketing going, they are going to be fine. Plus with all the art competition as well, that is one of the highest paid competitions around bitcointalk forums, and I think that should be the point of focus, the marketing, not their activity in their account.

Whether it is a big company or small company, or it's a brand/non-branded stuff, everything in this world needs marketing. I think it is not a biggie with a casino like Roobet or any other one. As of now, Roobet is a big brand in the casino category, they may leave the marketing as it is and they will still survive the worst storm of competition. However, let us not exaggerate things here because at some point others will take over the ground, peeps start liking new ventures, this makes the previous ones fade away from the memory.

Now just to keep that memory fresh we need that continuous ticking of the brand name, its images, and videos circulating everywhere. I am sure that's the only way to keep everything encircling for a business.

Roobet is doing the same and they are doing it perfectly.  Cheesy
legendary
Activity: 2590
Merit: 1882
Leading Crypto Sports Betting & Casino Platform
It helps to have an ANN thread but unfortunately there is no active Roobet representative on this forum anymore so I don't think they really follow BCT, which is a pity.
They can observe the announcement thread and discussion with Read mode. Similarly to people only read posts in the forum without any account.

By running their signature campaign here, they actually are spending money and I believe not only the campaign manager, they actually have some contact points and staffs to follow up effects from their signature campaign, contests as well as discussion here and beyond it like accusations. If they see something valid and big, they will certainly join the discussion and answer our questions.

If they no longer care about their brand here, they would have shut down all marketing activities here.
As long as they are doing marketing, how they are doing it shouldn't matter. They can be here and not do any marketing and that would be worse compared to what they are doing right now, I prefer them not being here and doing marketing anyway, it's a lot better in the end. They do have a point of contact, with the campaign manager, but I think support staff at the website itself is a lot better option and should be considered their only way of contact as well.

I believe that as long as they keep the marketing going, they are going to be fine. Plus with all the art competition as well, that is one of the highest paid competitions around bitcointalk forums, and I think that should be the point of focus, the marketing, not their activity in their account.

Everything is in favor of doing things better, well yes, it will give a better opportunity to generate better things so that a casino can grow, it is obvious, marketing helps a lot, and other things can be generated that They are so efficient for money, and if in this case things worked well, why not? At the end of the day, marketing pays for itself, the more marketing there is, the better things will be for both the site and the forum, because everyone wins and it is a spectacular business model for things to happen, in these things always swe seeks to make money and that is a fact, we all at some point always generate ways to do our best to find very efficient ways to make more money, whether through signature campaigns, or through social networks, there is always a lot that can be done, That is what we must highlight that can be obtained, otherwise I believe that there is no other way to do it better.

We all know that with marketing things are simpler, you attract people, you have more options to have more clients, everything is much better, I have always said, the one that has good marketing, that site will be very successful, the one that Investing there has everything you need, of course this is not for everyone, I have seen how some casinos and some advertising companies do not have much budget to tolerate a large expense like marketing, but looking at it from the point of view of obtaining more smoney, well you have to make the effort and bet that things will turn out well and much better, in every business that works not only in the case, I think that in any business that has good advertising people come, and without so much problem, save when you aim to publish efficiently and taking into consideration the expenses to assume them as best as possible, yes, a site can grow but very slowly, and when you have a business we want that to flow.

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