I am a frequent player at your site and today I made a very big mistake, and I am wondering if you could help me.
I am use to setting odds on most dice sites (e.g 2.2x, 2.5x, and so on)
Today I was playing and was supposed to play 2.2x (double every loss) I was in a very big rush
I accidentally played 2.2% odds instead
See screenshot below:
I did not mean to do this, it is obvious I was supposed to be playing 2.2x odds, I thought I was just unlucky not to win until I looked and realized I was playing 2.2% CHANCE and not 2.2x ODDS....
I am asking for a refund on this loss, I did not mean to do this and I am asking for staff to look into my case. $5700 is a lot of money to me, If i lose from my own gambling it is fair enough, but I did not mean to play 2.2% chance and I would have won on second roll if I played my intended 2.2x odds.
I am asking for some compensation at least. I am happy to donate 0.1BTC for my mistakes, I will even roll in this pattern again just to prove myself.
Please look into my case admins
Admin can't really refund you anything. You lost due to your own mistake. Your loss is the investors' profit (as the bankroll is crowdfunded). By issuing refund, admin would either have to steal from investors, or pay you from his own pocket. None of these will happen.
I know you're telling the truth and feel sorry for your loss, but you just have to accept it. I've made a similar mistake once before and I know how it feels.
And I'm pretty sure that if you happened to win at 2% chance, you wouldn't even be considering returning the money to the site. Sometime ago other player made the same kind of mistake, but he won and took the vast majority of bankroll with him. Things can go either way.
Thank you pawel for explaining the situation ...
I'm sorry for your loss bamin, the amount wasn't small for anyone , but there is nothing I can do with this one. I think pawel's explanation is already clear enough. I hope you can calm down and understand the situation.