Safedice
1:08 AM (9 hours ago)
to me
Hello Rick,
Just to give you heads up on this matter, there was an update on monero which cause our server to reject the transaction. I didn't notice this because this only happen to some transaction and our monero server was running smoothly.
I deeply apologize for the matter and my delay in resolving this issue.
I have manually confirm your transaction. Your coin will arrive as soon as our server gets updated, I'll also put some more coin to your account as a compensation for your trouble.
Sincerely,
Sam
Woot! Received
Cool!
still can not withdraw from my account and no response from support
Done, please check your email
No matter how much I would like to be on the side of the customer, this sounds a bit weird to me as well.
Yes, I think you did nothing wrong and you are probably trying to do what you think happened but we are talking about 0.14 bitcoins here buddy, this is a website that probably makes that much daily (if not hourly) and you think they need to hack you and take your money? Doesn’t that sound weird to you at all ?
It does, but put yourself in my shoes.
I used this site for months, every time I would deposit I would just sit on safedice refreshing waiting for the confirm and would note the "incoming deposits:" pop up.
A day after winning 200 I deposit roughly 250, and start refreshing (I don't know why they even bring up malware when I said it's a secure debian box...stupid asshole) and the deposit never shows up in incoming, and I triple checked the wallet address. The bitcoin shows up in the bitcoin wallet
https://blockexplorer.com/address/1Ci2XgF9vbuj2MMt26KtgxSQg9wUFdUMWh and has +20 confirms and the dice site not recognizing balance, or even showed me an incoming pending balance.
I submit a ticket and 20 mins later there was a withdrawal for the full amount from that very same wallet.
So do I think this guy ripped me off? yes.
Do I have some way to explaining how it was a good decision if he could just make 1000s off running the site properly? No.
Am I going to stop smearing their name everywhere over .147? No.
My lawyer looked at all of this, and said to reverse the transaction from coinbase, and let them deal with safedice, for that was the last successful transaction. However I'm not done, It's the principal
I'm sorry for what happened to you, but do you even try to understand my explanation? Do you even try to find a solution that can make any sense?
It seems that you are the one who like to accuse someone without putting yourself in their shoes. Is that your principal?