We process cashouts as soon as we are able to complete our next round of withdrawal audits. Our target average wait time is up to 12 hours, but we try to promise within 24 hours. We tend to prioritize the oldest withdrawal requests for processing first; this means that if you keep closing your requests and recreating them you’ll put them to the back of the queue as they are considered “new” again.
Sorry for the delay.
Regards,
- Seals Support
4 days after receiving this email and the withdrawal has still not gone through. Support is now not responding to emails.