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Topic: sending bank statement for verification - page 4. (Read 691 times)

sr. member
Activity: 574
Merit: 310
my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?
Do not trust any organization. No matter how respectable you believe a casino to be, never email them your bank statement for proof.  You run the danger of having your private data stolen and exploited for illicit activity or to conduct crimes. There are several ways to verify this, therefore insist on it. Avoid running that risk.
hero member
Activity: 2170
Merit: 530
i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?
What website is this? And yes sharing  your bank statement is sill safe it will only show your transactions, bank account number and your name. Maybe they need to clarify if the person who has a complain and the person who will receive the money is the same. No problem with that, also if the website is well known no need to worry they know what they are doing.
hero member
Activity: 2912
Merit: 556
Enterapp Pre-Sale Live - bit.ly/3UrMCWI
Perhaps the casino means a statement made by the bank that the bank has not received any deposits or transfers from the casino so that the casino can double-check all transactions. But it's true, @OP needs to explain in more detail.

If the casino means personal data from his bank account, he should ask again if he can verify using other data such as his national ID or something else. But I am curious about the casino. Is it a fiat casino or a crypto casino? Because if it is a crypto casino, I have never come across such a case.
legendary
Activity: 2814
Merit: 1112
Leading Crypto Sports Betting & Casino Platform
We must be careful when giving out personal information. Crypto casinos require less such statements because crypto is decentralized. You should be careful, they usually ask for information like this for scams. I have never heard of such a casino before. It is not safe to share bank account statements for verification purposes. In recent times, many cases of fraud in online transactions are coming to the fore. Bank and credit card statements typically contain your name, address and account details that can be used by identity thieves to commit fraud.
It is possible that he was dealing with a fiat casino so the casino asked for a bank statement, but what is strange in my opinion is the duration of time given by the casino to resolve the problems faced by their players, the total required for players to wait until the problem is resolved by the casino is 20 days, waiting as long as it's not fun, and Op said that he was dealing with a fairly trusted casino and I'm not quite sure about that, because the duration and how the casino resolves each issue faced by its players will be one indicator of whether they can be said to be trusted.
I think Op has to be careful when he is going to give his data to the casino, everything that is quite confidential should be made invisible first, and indeed playing at a crypto casino will be better even though there is a possibility that you have to do KYC but it doesn't reach our financial data have.
sr. member
Activity: 1554
Merit: 413
[...]
my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?
The casino don't need all the information so you can probably hide the important parts like account name or number and even balance. Since you are disputing that you haven't receive the refund then it's only natural to show proof that it didn't arrive. There's no better way to do that than your bank statement.

Choose a better way next time. If you're worried about revealing personal data then you could choose sending from a non-custodial crypto wallet and using it for your withdrawals and refunds.

In that case, what is the important part? Sure he can redact his address and all that, but how far can he go with this? For instance he should redact the names of people he transacts with. Let's say he has an employer, why should a casino know who sends his paychecks every month? Let's say he sends money to his family, why should the casino know the names of his relatives?
To be "safe" he should redact everything apart from his name, account number and transaction values.
What's important depends on what the OP thinks. The casino is only concerned whether he received the money or not so what matters to them most is to match the amount and the date they sent it. Some banks only shows the last few numbers on the account so OP doesn't need to hide that. He'll probably have to show his name as well in case he already did a KYC. The description for each transaction can be hidden as well so the casino won't know where OP spends his money or where it's coming from.
hero member
Activity: 2030
Merit: 578
No God or Kings, only BITCOIN.
my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?
Unless they also said you can hide your personal information. Was that on their statement too? Was it your first deposit on this casino, if not then you probably have deposited a huge amount that they require you to do it. Just questionable you'll be refunded yet they're asking for more verifications, I wonder what that is.
sr. member
Activity: 1204
Merit: 270
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We must be careful when giving out personal information. Crypto casinos require less such statements because crypto is decentralized. You should be careful, they usually ask for information like this for scams. I have never heard of such a casino before. It is not safe to share bank account statements for verification purposes. In recent times, many cases of fraud in online transactions are coming to the fore. Bank and credit card statements typically contain your name, address and account details that can be used by identity thieves to commit fraud.
legendary
Activity: 2240
Merit: 1993
A Bitcoiner chooses. A slave obeys.
i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

Was your deposit in crypto? If not, then this topic does not really belong on a Bitcoin forum.

Whether a casino is reputable or not should not be a subjective thing. You should tell us the name of the casino.

I have not heard of any casino asking for a bank account statement for verification purposes and that seems a bit strange, to be honest.

If you give a bad actor enough information, they could easily identity theft you and take out loans in your name, and do much much more damage than you would have thought possible. You should be really careful with personal information and giving away pictures of government documents, such as ID, Passports, and so on...

Where is the casino in question registered? Did you read the terms and conditions of the casino?
hero member
Activity: 2926
Merit: 567
i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

Based on your post this was a fiat-based deposit because you are talking about a bank statement and they want to be sure that you did not receive funds they ask for your bank statement so they can follow up and make sure that you will receive your funds.
It all goes out now on how you trust the casino to show them your bank account since you mentioned that they are reputable, this is one of the benefits of using Cryptocurrency to deposit in casinos, the transaction will not take ten days to complete, and you have proof about your transaction because its visible on explorer.
I wonder why pick a fiat to deposit and do they not offer Cryptocurrency as one of the options to deposit?
hero member
Activity: 700
Merit: 541
Bitcoin Casino Est. 2013
Op I have a question for you, have you completed your KYC on the casino o you're talking about? If yes then there's no issue for you because form what you're trying to say in Op you're trying not to expose your privacy but since you've already given them your personal information during the period of you completing KYC you might as well give them the bank statements for them to verify whatever it is that they want to verify.

If the money is not something that's worth risking your privacy for then you can just it go but if you're sure that nothing will happen then you send it to them.
legendary
Activity: 2688
Merit: 1192
i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

Identity fraud is quite big business at the moment and casino's face all sorts of dirty tactics where people abuse special offers with multiple accounts. It ruins it for everyone else so those fraudsters are the ones to blame and forced them to get stricter with verification. If you're comfortable handing over an identity document to a gambling company then you should be equally comfortable with sharing bank statements, because they will be (or should) be treated with the same level of security.
hero member
Activity: 812
Merit: 560
my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

If you are to consider your privacy it may not be necessary but yet you won't get your money recovered, but since the casino is a KYC casino enabled, they already have some aspects of your information with them, which i believe they are requesting for bank statement because they wanted to be sure that you make the deposit and only your name, email address and possibly your mobile number and contact address were all made available on the account statement you may want to present to them, which i also believe that those informations can't give them access for an entry into your account to defraud you except they have your password and other secret informations regarding the account, only your privacy that is at stake as i can see the whole scenario here and you may end up been refunded.
hero member
Activity: 1652
Merit: 521
Leading Crypto Sports Betting & Casino Platform
What you deposited a large enough amount that the casino asks to wait 10 business days before asking for verification?

In the case that you are experiencing, this is the first time I have heard of a casino asking for verification with a bank transfer report because usually verification is in the form of personal identification data.
In my opinion, if the casino you use is trusted and has a good reputation, it would be better to provide your bank transfer report so that the problem is resolved immediately and the money you deposited can be returned if the amount is large.
But to be honest, it's a bit odd because the casino actually asks for your bank statements.
hero member
Activity: 2856
Merit: 667
i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?
I have sent a bank statement in the past when I tried to claim my winnings, but I must say, it's not safe to do so because it contains personal information and records of your finances. There is a risk involved in sending such documents. However, if you genuinely trust the gambling site and are desperate to receive your money, you may feel compelled to provide the requested information.
legendary
Activity: 1064
Merit: 1298
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Why would anyone need to have your bank statement to prove that you haven't received anything for a refund? Wouldn't that show on their end and they are the ones that need to provide something since they're the one that needs to make it straight with you? It doesn't make sense for you to provide them with any proof of you not receiving something on your bank account. I'd say be wary of sending anything related to your finances on this casino. It's very intrusive of them to require you of this information to confirm something that they could have done on their end, honestly.
If it is a fiat casino, bank statement of account can be requested for to prove that you are the owner of an account and to proof if you are not lying that you did not receive fund. The site OP will be talking about would be a fiat casino. If it is a crypto casino, only what is needed is to check on the blockchain if he is telling the truth or not.

What that matters most is to never deal with fake gambling sites. If the gambling site is not fake, and if it is reputed, there is nothing bad in that.
hero member
Activity: 952
Merit: 662
The casino could always verify that with the bank to check on the transaction legitimacy.
It's not easy like you said, it's true the casino can request a bank to check the transaction legitimacy, but most of crypto casinos aren't regulated with a good license, Curacao license is just a garbage license in order to convince gambler.

If the @OP said the casino is legit, I don't know why he can think it's not safe to give his KYC to them.
hero member
Activity: 2366
Merit: 594
Could you give more information about it? You've mentioned that the casino told you to go to your bank and ask for a bank statement, right? You should ask why on this and ask them what is the status of your withdrawal. Make them say that they already sent it to your bank, which means that is the time you'll go to the bank, but if they just said it with no reason at all, you should insist that they check where your money is and the status of it. For me, sending a bank statement is okay as long as there is a valid reason, but make sure to hide that personal information just to be safe and only show the transactions that happened in your account.
hero member
Activity: 1330
Merit: 585
Leading Crypto Sports Betting & Casino Platform
first of all there are a few questions I want to ask but the most important thing is the reason your deposit didn't arrive is because you didn't comply with the policies and conditions (KYC) or have done it according to the rules but the deposit still doesn't enter your casino wallet?
from your statement, you mentioned that the casino site is trusted, so is it trusted for you or is it already on this forum and has a lot of good reputation? I don't really want to know what site it is, but it would be better for you to mention the initials of the site so that someone here who has experience on the site shares stories about whether it is safe or not to provide bank transfers to gambling parties.

to be honest, while using trusted sites in this forum, I have never experienced problems such as including bank documents, etc.
hero member
Activity: 2716
Merit: 552
i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

Why do they need the whole banking statement? I mean correct me if I'm wrong but you can actually use the transaction ID number or transaction tracking number to trace your deposit so they can see if it was deposited to the correct account. The casino could always verify that with the bank to check on the transaction legitimacy.
If they insists for your bank statement, you can still go ahead and provide it to them just cover all the sensitive information included in the statement. Just for you to be safe.
hero member
Activity: 742
Merit: 633
If you're making deposit through bank and the casino ask your bank statement to verify if you're genuine make a deposit toward them, why you're worried? it's different if you're making deposit through cryptocurrency and they ask your bank statement because both of them are different, but since it's a centralized exchange, all you can do is fulfill their request.

I don't see anything harm, don't need to worry if you're not don't care with KYC.
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