sending bank statement for verification - page 5.

Don Pedro Dinero

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Quote from: cafter on May 11, 2023, 11:07:55 AM

my question is, is it safe to share bank account statement for verification purposes?

Are you talking about a cryptocurrency casino?

If it's a cryptocurrency casino I wouldn't be happy to send them my bank statemente even if they have KYC requirements in their ToS. For a reputable fiat casino, well, actually I deposit by debit card, so it doesn't make much difference. They also have to follow AML and verification procedures, so I wouldn't have a problem.

bittraffic

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From the casino's perspective as well is that they may be suspecting OP of doing something illegal which is why they are asking for KYC and bank statements. This must be a Bitcoin casino with a fiat option.

Of course, this may be safe since he said the casino is reputable. No matter how safe it may sound, it is also revealing his data to them which could also be leaked somewhere.

Darker45

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I assume you were making a fiat deposit through a bank to your casino account. And them asking you to provide a bank statement means you proved that you indeed made a deposit. I don't know. It should have sufficed for them to ask you to provide the receipt of that deposit.

If the deposit that you made was in crypto, I don't think they're just asking for proof of that deposit. It's possible they suspect you of something. How huge was your deposit? Maybe it has something to do with the amount.

smyslov

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Quote from: cafter on May 11, 2023, 11:07:55 AM

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

When you say reputable then you can trust them, but a bank statement is something that is very personal in fact you need a court order if anyone wants to have a peek at your bank statement, you may want to ask them for other options that can prove your identity like a passport, and if it's a Cryptocurrency transaction we can all see the transaction and its very visible on the block explorer unless you deposit with fiat,
You have to clarify this.

dothebeats

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Why would anyone need to have your bank statement to prove that you haven't received anything for a refund? Wouldn't that show on their end and they are the ones that need to provide something since they're the one that needs to make it straight with you? It doesn't make sense for you to provide them with any proof of you not receiving something on your bank account. I'd say be wary of sending anything related to your finances on this casino. It's very intrusive of them to require you of this information to confirm something that they could have done on their end, honestly.

harizen

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Quote from: cafter on May 11, 2023, 11:07:55 AM

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

Bank statements are supposedly not for sharing, but if that's the requirement required for some important matters, it now depends on you if you want to share it. Referring specifically to an online casino, this is the first time I heard that a bank statement is the "only" required requirement for a refund procedure. There should be other requirements, not just bank statements.

And regardless of the purpose, bank statements should not be considered a requirement in the very first place.

What online casino is that? I don't see any reason why you shouldn't disclose the name to the public.

To answer your question, it depends on how far you trust that site and your eagerness to get the refund, as you said, they are reputable.

cryptomaniac_xxx

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Quote from: cafter on May 11, 2023, 11:07:55 AM

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

It is crypto based casino? because if it is then the deposit should arrived unless you paid a fee that is small because of the current mempool clogging. If not then if it's fiat, still though how will it take this long?

Of course who will be comfortable sending their bank statement? I myself wouldn't do that. So for me it is not safe to share your bank account statement.

I try to search for casiono, but can't find anything though. Are you sure that is the name of the gambling site?

o48o

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Quote from: cafter on May 11, 2023, 11:07:55 AM

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

If you are required to give your info anyway, how would this be any different? I mean how would you even do KYC without sharing all necessary information? Bank statement or utility bill are quite common thing to share with scanned passport when you do kyc, and if it's a trusted place, i would say go for it. Nothing is 100% safe but you need to do kyc eventually anyway so just be glad that it's with a place that you trust.

QueenVera

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Quote from: cafter on May 11, 2023, 11:07:55 AM

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

Well I don't know how your country's bank and government must have designed your country's bank statement but I don't think the local one i know will really have any complications except for just verifications sake and possibly most times, it's used to prove ones address.
And the only time I have issues or the o my set of persons I think should complain of this are those that are too privacy conscious else, you agouodbt be scared of submitting your bank statements if you trust the casino.

Cling18

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Quote from: Fivestar4everMVP on May 11, 2023, 06:11:32 PM

Quote from: cafter on May 11, 2023, 11:07:55 AM

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

Yes, it is absolutely safe to share your bank's statement of account with a third party, whether the third party be a gambling casino or an exchange, or what ever, is up to you, but the main purpose of statement of account, is that it be used for verification in times of issues like you experienced.

And point of correction., your bank's statement of account does contain your name, address, Email and maybe your phone number, but it sure does not contain all your details like you said, atleast, I am sure that you scammers can't hack into your account through your statement of account, they will need much more information about your account, and such information is not available in the statement of account.

If the casino is having difficulties verifying that you have deposited the specified amount, they may ask you for bank account transaction details so they can check. You can omit the sections of the form that ask for personal information like your address and phone number if you are unsure about providing it. Simply include the information necessary to support your deposit transaction.
Your bank information wouldn't be in danger as long as you were playing in a respectable and reliable casino, in my opinion. If there are deposit delays, some casinos genuinely ask for bank information, but I don't see anything wrong with that as banks are hard to get through screenshots.

Fivestar4everMVP

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Quote from: cafter on May 11, 2023, 11:07:55 AM

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

Yes, it is absolutely safe to share your bank's statement of account with a third party, whether the third party be a gambling casino or an exchange, or what ever, is up to you, but the main purpose of statement of account, is that it be used for verification in times of issues like you experienced.

And point of correction., your bank's statement of account does contain your name, address, Email and maybe your phone number, but it sure does not contain all your details like you said, atleast, I am sure that you scammers can't hack into your account through your statement of account, they will need much more information about your account, and such information is not available in the statement of account.

Issa56

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Quote from: entebah on May 11, 2023, 12:21:59 PM

can you share the casino that you playing? because it's my first time hearing about this problem usually a casino only asks if they suspect the user of fraud or cheating the casino.
you just want to refund your deposit then they ask for your bank statement?

Am just kind of surprised seeing a casino site asking for bank statements, if the OP have gone against their rules and regulations, they should have just frozen the account and ask for your kyc maybe your drivers license, or your national identity card, but am suprise they are asking for your bank statement because I don't think they are having any business with the transaction going on in your account. It's kind of suspicious and annoying, but if you really need your money back, then you don't have choice than to send it to them, or if you think the amount worth revealing your personal information, then you can do that.

DoublerHunter

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Quote from: cafter on May 11, 2023, 11:07:55 AM

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

^ Bank statements are very sensitive information and they should not be shared but there is tip and tricks that your account will not expose.
I know it is hard because I have done this before and I have no choice because I need money but when an exchange asks me for a bank statement before I will withdraw my balance, redact unnecessary information, yes that is it. If possible, redact any unnecessary information from your bank statements, such as your account number or other identifying information that is not required for verification purposes. The last one is to monitor your bank accounts regularly for any unauthorized activity and report any suspicious activity to your bank immediately.

TimeTeller

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Quote from: BitcoinPanther on May 11, 2023, 05:19:05 PM

Quote from: cafter on May 11, 2023, 11:07:55 AM

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

The bank statement is obviously for the purpose of proof that you send the said amount. Obviously they wanted to check if your bank were debited of the said amount. If you think you can compromise your bank account data for the amount deposited and that you trust the casino then comply. I believe you cannot blur important details here since they will know your bank account number either way.

Quote from: pixie85 on May 11, 2023, 03:56:34 PM

Don't know why they'd need a bank statement. Are you sending bitcoin from or to a bank?

In a situation where a client sends cryptocurrency to a casino and withdraws only cryptocurrency back to a wallet, there's no need to ask for a bank statement. Furthermore, a person using crypto may not even have a bank account. In many countries people are unbanked. They receive cash from their employer and use it to pay their bills and buy food, but they can have a phone with a crypto wallet that can be used to gamble.

I'd tell the casino that I demand my money back and will provide the normal KYC documents like a selfie with an ID, but will not give them any bank statements because I don't own a bank account. Do that and see what they come up with Cheesy

I do not think that @OP is sending a cryptocurrency fund. It is obvious that it is a bank transfer.

The OP should have read the terms of the casino before sending his money.
If the site is reputable and is well-known in the community, then, comply what they are asking.
Maybe, he deposited via bank transfer, hence, asking the banking statement.
If not, doubt their motive. He can drop the name of the site and maybe people from here can assist.
Is the deposit amount large enough why it was flag down, and taking too long to resolve this matter?
Hope the OP can give us more details to shed the light what is really goin on with his case.

BitcoinPanther

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Quote from: cafter on May 11, 2023, 11:07:55 AM

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

The bank statement is obviously for the purpose of proof that you send the said amount. Obviously they wanted to check if your bank were debited of the said amount. If you think you can compromise your bank account data for the amount deposited and that you trust the casino then comply. I believe you cannot blur important details here since they will know your bank account number either way.

Quote from: pixie85 on May 11, 2023, 03:56:34 PM

Don't know why they'd need a bank statement. Are you sending bitcoin from or to a bank?

In a situation where a client sends cryptocurrency to a casino and withdraws only cryptocurrency back to a wallet, there's no need to ask for a bank statement. Furthermore, a person using crypto may not even have a bank account. In many countries people are unbanked. They receive cash from their employer and use it to pay their bills and buy food, but they can have a phone with a crypto wallet that can be used to gamble.

I'd tell the casino that I demand my money back and will provide the normal KYC documents like a selfie with an ID, but will not give them any bank statements because I don't own a bank account. Do that and see what they come up with Cheesy

I do not think that @OP is sending a cryptocurrency fund. It is obvious that it is a bank transfer.

coin-investor

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Quote from: cafter on May 11, 2023, 11:07:55 AM

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes? the site is reputable, but in bank statement all my information are available. is it safe to share?

It's part of their TOS that they are going to need this, passport, bank statement, and all important that will confirm your identity, you sign up for this when you joined the casino and you mention that the casino is reputable I don't want to guess the name of the casino, but since you're the one playing here and you have this concern you can decide for yourself if you will go through the process everything depends on how you trust the casino and its reputation in the gambling community.

You did not post your TXTID of your deposit so we can check if your deposit really arrive, there is network congestion right now if it's not yet confirmed, ten days is good for it to get confirmed

pixie85

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Don't know why they'd need a bank statement. Are you sending bitcoin from or to a bank?

In a situation where a client sends cryptocurrency to a casino and withdraws only cryptocurrency back to a wallet, there's no need to ask for a bank statement. Furthermore, a person using crypto may not even have a bank account. In many countries people are unbanked. They receive cash from their employer and use it to pay their bills and buy food, but they can have a phone with a crypto wallet that can be used to gamble.

I'd tell the casino that I demand my money back and will provide the normal KYC documents like a selfie with an ID, but will not give them any bank statements because I don't own a bank account. Do that and see what they come up with Cheesy

madnessteat

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Quote from: cafter on May 11, 2023, 11:07:55 AM

~snip~

If you are confident in the casino you are talking about, have not linked the address from which you deposited the casino with your other cryptocurrency addresses and are not worried about your personal information (bank statement) being processed by third parties, then you can safely send the documents.

BitcoinAccepted

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Verifications can be a downright nightmare for users. Yet it is almost always mentioned in the terms and conditions, but who is going to go through it all these days? Nobody does. And if a gambling site still wants to verify via KYC, this should be handled quickly, and should certainly not take 10 days. Many casinos also use this argument to delay the payout in the hope that the gambler will continue to gamble and go wrong and lose everything in the casino. You have to be strong and at that moment no longer make any bets at all. Only then can you properly test the discretion of a casino.

sunsilk

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They did asked for it? That's kind of a proof about your finances and I think that they'll relate it to your spending/deposit habits onto their own platform.

It's just gonna give them the idea on how much you've got in your bank and if you truly can gamble with that deposit you've made on them. As you've said, they're reputable so it's your trust issue whether to provide it or not.

Sometimes verifications like this are really taking long if they're not convinced with the docs that you've provided them or they need further investigation to release your funds.

Topic: sending bank statement for verification - page 5. (Read 681 times)