Sherbet.com - $1,000 USD + 20 FS Welcome Package - 24/7 Support - Weekly Race 🤑 - page 3.

Woodie

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Quote from: playsherbet on January 15, 2024, 09:13:26 AM

Hello everyone,

I'm Ryhs, one of the owners of Sherbet

And we were thinking Royse was behind this account Roll Eyes

because of the casinocritique username used in some of the images in the games and rounds thread , great to hear you have this cleared Cool

and I confirm receiving my prize without any problems too, thanks sherbet.

And thanks to @AB de Royse777 for making this happen in the background and the assurance that coins will come through, thumbs up to you

Quote from: panjul07 on January 15, 2024, 10:13:28 AM

Another issue just happened with my account, I have been verified weeks ago and now sherbet ask me to do KYC again?
This notification message appears when I tried to withdraw the prize I've just received (FYI, I've played some and even lost 30% of the prize):

Below is the proof that I've been verified:

So how can I do another KYC if the start verification button is no longer active for me since I've completed it weeks ago?

KYC twice...never thought this is possible, guess that's why the button is greyed not to be able to do it twice and needs intervention from support, just hope this is resolved by support asap.

BitcoinPanther

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Quote from: panjul07 on January 15, 2024, 10:13:28 AM

Another issue just happened with my account, I have been verified weeks ago and now sherbet ask me to do KYC again?
This notification message appears when I tried to withdraw the prize I've just received (FYI, I've played some and even lost 30% of the prize):

Below is the proof that I've been verified:

So how can I do another KYC if the start verification button is no longer active for me since I've completed it weeks ago?

I think you need to contact their support and ask the reason why you have to undergo another KYC verification when you already done it. It is possible that it is a system glitch or maybe the amount you are withdrawing needs a higher level of KYC. Regardless I think contacting the support staff is the best thing to do to know the reason behind.

Quote from: dzungmobile on January 15, 2024, 11:20:44 AM

Quote from: xLays on January 15, 2024, 10:58:50 AM

I checked my account and found $10. I'm not sure if it's from the crash contest as Rhys mentioned he would tip some users who participated in this thread. But most likely it was from the crash contest where I secured the 4th/5th place. I'm planning to withdraw the $10 but the minimum withdrawal is $20 because I know what will happen next. Therefore, I have to gamble it

You can hold it and wait for luck to win another price to withdraw it if you don't want to gamble. If you can not wait, only one choice, gamble with it like you do. By gambling, no regret of loss and consider that $10 is like free spins for you to play on Sherbet.

Nothing serious if you consider that $10 like this, you will simply enjoy some small bets even can not make the $10 to be bigger.

Or if he is lucky he can win a bigger amount from the $10 tip. Who knows, win happens when one least expected it.

dzungmobile

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I stand with Ukraine!

Quote from: xLays on January 15, 2024, 10:58:50 AM

I checked my account and found $10. I'm not sure if it's from the crash contest as Rhys mentioned he would tip some users who participated in this thread. But most likely it was from the crash contest where I secured the 4th/5th place. I'm planning to withdraw the $10 but the minimum withdrawal is $20 because I know what will happen next. Therefore, I have to gamble it

You can hold it and wait for luck to win another price to withdraw it if you don't want to gamble. If you can not wait, only one choice, gamble with it like you do. By gambling, no regret of loss and consider that $10 is like free spins for you to play on Sherbet.

Nothing serious if you consider that $10 like this, you will simply enjoy some small bets even can not make the $10 to be bigger.

xLays

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https://shuffle.com?r=nba

Quote from: panjul07 on January 15, 2024, 10:13:28 AM

Quote from: playsherbet on January 15, 2024, 09:13:26 AM

-snip-

I can confirm that I have just received the prize full, thanks ryhs and sherbet as well as roysee777.

@Other winners, check your account guys and lets play some with the prize, who knows that the long delay will give us a great luck.
Hope to see other competition from sherbet in the near future but of course with no more long delay for the prize distribution.

I checked my account and found $10. I'm not sure if it's from the crash contest as Rhys mentioned he would tip some users who participated in this thread. But most likely it was from the crash contest where I secured the 4th/5th place. I'm planning to withdraw the $10 but the minimum withdrawal is $20 because I know what will happen next. Therefore, I have to gamble it. I tried playing some slots and it was a smooth experience. However when I try Crazy Time by Evolution the live video was too slow almost like slow-motion and lost all the balance. I haven't encountered this issue in other casinos playing Crazy Time only at Sherbet. My Sherbet username is xlays09

panjul07

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Quote from: playsherbet on January 15, 2024, 09:13:26 AM

-snip-

I can confirm that I have just received the prize full, thanks ryhs and sherbet as well as roysee777.

@Other winners, check your account guys and lets play some with the prize, who knows that the long delay will give us a great luck.
Hope to see other competition from sherbet in the near future but of course with no more long delay for the prize distribution.

Another issue just happened with my account, I have been verified weeks ago and now sherbet ask me to do KYC again?
This notification message appears when I tried to withdraw the prize I've just received (FYI, I've played some and even lost 30% of the prize):

Below is the proof that I've been verified:

So how can I do another KYC if the start verification button is no longer active for me since I've completed it weeks ago?

Issue resolved...

playsherbet

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Activity: 217

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Sherbet.com

Hello everyone,

I'm Ryhs, one of the owners of Sherbet, and I wanted to address the recent delay in sending out our giveaway prizes.

First and foremost, we sincerely apologize for the inconvenience this delay may have caused. Unfortunately, there were some clashes with our team taking time off + a communication breakdown with us and Royse, which is now resolved.

I'm pleased to announce that we are now processing all pending prizes. As a gesture of goodwill and to express our gratitude for your patience, we will add some extra tips to some participants in this thread. If anyone still needs to receive their payment within the next 24 hours, please contact me on Twitter at @SherbetRyhs. I will make sure it gets to you personally.

At Sherbet, we strive to honor our commitments to giveaway winners and maintain transparency in all our promotions. We are glad this issue has been resolved and are excited to have you join us at the casino in 2024.

Thank you for your continued support and understanding. We look forward to providing you with an exceptional experience in the future.

Regards,
Ryhs and the Sherbet team

AB de Royse777

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Quote from: panjul07 on January 15, 2024, 08:38:35 AM

Quote from: AB de Royse777 on January 15, 2024, 07:54:47 AM

I am in contact directly with the owners. So, when they come online and write to me, then I am responding - this way you are hearing the quote from the higher management. I will again request the community to have patience and give them the time. Maybe they are attending an event and away from the office for the time. Once they come back, I am sure they will give me a response.

Thank you.

I'm wondering when was the last communication between you and the owner, was it before the 1st round of the crash contest started?
Didn't they tell you that they would be busy for the current time that makes they slow in responding your message?
I'm fine with waiting but I hope it will be no more than a month.
I believe it is a lesson learned for you, so you can avoid similar case like this where participants have no idea when they will receive the prize.

December 29th

Quote

I also believe a rounds prizes haven't been distributed. Can you let me know the winners

Everything submitted later and I am yet to get their response.

Edit:
I just heard from them and the prizes will be paid soon. (We are expecting it today).

Thanks for your patience.

panjul07

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Quote from: AB de Royse777 on January 15, 2024, 07:54:47 AM

I am in contact directly with the owners. So, when they come online and write to me, then I am responding - this way you are hearing the quote from the higher management. I will again request the community to have patience and give them the time. Maybe they are attending an event and away from the office for the time. Once they come back, I am sure they will give me a response.

Thank you.

I'm wondering when was the last communication between you and the owner, was it before the 1st round of the crash contest started?
Didn't they tell you that they would be busy for the current time that makes they slow in responding your message?
I'm fine with waiting but I hope it will be no more than a month.
I believe it is a lesson learned for you, so you can avoid similar case like this where participants have no idea when they will receive the prize.

AB de Royse777

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Quote from: CryptoHeadlineNews on January 14, 2024, 06:24:54 PM

Quote from: AB de Royse777 on January 14, 2024, 06:47:19 AM

Quote from: japones on January 13, 2024, 08:52:35 PM

So you cannot assure that game and round players will be paid?

The games and rounds will be rewarded directly to the sherbet accounts. So without the management crediting it, is impossible.

Working with Sherbet for a few years, I am sure that this is another delay caused by their traveling, attending event or things like that. Once the management will return, I am sure they will settle all due. With Sherbet it happened many times. But every time they came back with paying all outstanding due.

Delay in payment is never a big issue when a company runs a contest, but I think the only problem Sherbet and it's management team is having is "lack of communication", because if only had it's forum representative come up to tell everybody payment is likely to be delayed, I'm sure everybody's mind would have been at rest, but their failure to communicate effectively is simply the reason for the whole panicking up and down everywhere. Hence for me, I think it will be wise if we can hear one or two word from the forum representative when next he/she comes online, because it's been 7 days since last he came online (7th Jan, 2024).

I am in contact directly with the owners. So, when they come online and write to me, then I am responding - this way you are hearing the quote from the higher management. I will again request the community to have patience and give them the time. Maybe they are attending an event and away from the office for the time. Once they come back, I am sure they will give me a response.

Thank you.

Woodie

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Quote from: Bitinity on January 15, 2024, 04:35:31 AM

Escrowing the funds is better, do not even open a competition if there is no escrowed funds.

A platform like this will not escrow funds because they want to try sell their products to you and me by visiting their site and probably playing there in the process when they credit accounts with funds..it's a clever marketing strategy as far as I know...

Quote from: Bitinity on January 15, 2024, 04:35:31 AM

Delay payment for few days is normal but for weeks is not acceptable whatever the reason is because it shows how unprofessional they are in hosting a competition in this forum. Actually it is contradictive while they can offer daily $1000 competition without issues (at least I do not find any complaint related to the daily $1000 competition) but on the other side they do it badly in this forum for weekly competition with smaller prize pool.

My concern too, on their site these are paid without problems but here on the forum it's a whole different story and wonder where the problem really is...??

Quote from: xLays on January 15, 2024, 05:47:31 AM

I know escrowing prizes is to prevent situation like this but If they don't escrow the prize there's still some participant who will join the contest especially when the contest is free like the one they are currently running.

I don't know what other competition they are running here, but the last required users using their own money to flay and chase those high multipliers unless you meant the price prediction game which I thought has-been paused for some time now...

xLays

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https://shuffle.com?r=nba

Quote from: Bitinity on January 15, 2024, 04:35:31 AM

Quote from: piebeyb on January 15, 2024, 03:55:11 AM

I think they have to be able to overcome this in the future, if they really want to hold an event or campaign, at least give the funds directly to someone they trust on this forum via ESCROW so as not to disturb the work of those who might be busy taking care of the site and other customers, I don't think there is any other way besides waiting for them to come to solve this problem because it also seems that the OP or the Sherbet team representative in this thread has not been active since a week ago.

Escrowing the funds is better, do not even open a competition if there is no escrowed funds. Delay payment for few days is normal but for weeks is not acceptable whatever the reason is because it shows how unprofessional they are in hosting a competition in this forum. Actually it is contradictive while they can offer daily $1000 competition without issues (at least I do not find any complaint related to the daily $1000 competition) but on the other side they do it badly in this forum for weekly competition with smaller prize pool.

I know escrowing prizes is to prevent situation like this but If they don't escrow the prize there's still some participant who will join the contest especially when the contest is free like the one they are currently running. I can only recommend escrowing the prizes if there's an entry fee or something similar. But for now it doesn't matter if the prizes are escrowed; the issue here is that they need to settle the prizes. Otherwise, their reputation here in BitcoinTalk is already in complete miss due to the way they handle this promotion here in BitcoinTalk.

Even on Twitter they were running a contest where the winner is chosen based on zero likes of reply. Now that contest seems to be completely abandoned and it appears they don't care about it at all.

Bitinity

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Quote from: piebeyb on January 15, 2024, 03:55:11 AM

I think they have to be able to overcome this in the future, if they really want to hold an event or campaign, at least give the funds directly to someone they trust on this forum via ESCROW so as not to disturb the work of those who might be busy taking care of the site and other customers, I don't think there is any other way besides waiting for them to come to solve this problem because it also seems that the OP or the Sherbet team representative in this thread has not been active since a week ago.

Escrowing the funds is better, do not even open a competition if there is no escrowed funds. Delay payment for few days is normal but for weeks is not acceptable whatever the reason is because it shows how unprofessional they are in hosting a competition in this forum. Actually it is contradictive while they can offer daily $1000 competition without issues (at least I do not find any complaint related to the daily $1000 competition) but on the other side they do it badly in this forum for weekly competition with smaller prize pool.

piebeyb

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Leading Crypto Sports Betting & Casino Platform

Quote from: ryzaadit on January 11, 2024, 02:50:58 PM

Quote from: Woodie on January 11, 2024, 11:52:06 AM

-snip-

They get complaints here and in their casino.

IMO, they should be aware of these cases. Since they already held so many campaign should be a whole department know about these topic unless this is the first time they're make a contest on BTT.

Getting more than a weeks for price to be distributed is just not giving us a good vibe. Usually 1-2 or max 3.

I almost saw the facts too and there were many complaints in several threads of contests and campaigns carried out by Sherbet, even though it was clear that any delay that was too frequent could make people start to lose trust because it is important in maintaining public trust, especially in matters of money which are very fragile. also sensitive for anyone on this forum, it should be true that the Sherbet team is also aware of this case which occurred on the bitcointalk forum.

I think they have to be able to overcome this in the future, if they really want to hold an event or campaign, at least give the funds directly to someone they trust on this forum via ESCROW so as not to disturb the work of those who might be busy taking care of the site and other customers, I don't think there is any other way besides waiting for them to come to solve this problem because it also seems that the OP or the Sherbet team representative in this thread has not been active since a week ago.

examplens

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Quote from: virasog on January 11, 2024, 10:10:29 AM

Quote from: atomicarthur on January 10, 2024, 03:49:23 PM

This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

Running a casino requires sufficient funds and without that, you will use the delay payment tactics and it will only make you lose your customers which you have gained and worked hard for them.

I have nothing to add here. casino business is a serious matter and the competition is perhaps the strongest of all niches. If you want to maintain a positive name and good status, any delay in payment is completely undesirable. As far as I can see, very delayed payments are coming from here and that is certainly a very bad signal. In all my further reviews and recommendations, Sherbet is definitely not recommended.
I'm sorry, but that's the impression they left on me.

CryptoHeadlineNews

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Quote from: AB de Royse777 on January 14, 2024, 06:47:19 AM

Quote from: japones on January 13, 2024, 08:52:35 PM

So you cannot assure that game and round players will be paid?

The games and rounds will be rewarded directly to the sherbet accounts. So without the management crediting it, is impossible.

Working with Sherbet for a few years, I am sure that this is another delay caused by their traveling, attending event or things like that. Once the management will return, I am sure they will settle all due. With Sherbet it happened many times. But every time they came back with paying all outstanding due.

Delay in payment is never a big issue when a company runs a contest, but I think the only problem Sherbet and it's management team is having is "lack of communication", because if only had it's forum representative come up to tell everybody payment is likely to be delayed, I'm sure everybody's mind would have been at rest, but their failure to communicate effectively is simply the reason for the whole panicking up and down everywhere. Hence for me, I think it will be wise if we can hear one or two word from the forum representative when next he/she comes online, because it's been 7 days since last he came online (7th Jan, 2024).

AB de Royse777

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Quote from: japones on January 13, 2024, 08:52:35 PM

So you cannot assure that game and round players will be paid?

The games and rounds will be rewarded directly to the sherbet accounts. So without the management crediting it, is impossible.

Working with Sherbet for a few years, I am sure that this is another delay caused by their traveling, attending event or things like that. Once the management will return, I am sure they will settle all due. With Sherbet it happened many times. But every time they came back with paying all outstanding due.

japones

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Quote from: AB de Royse777 on January 11, 2024, 03:16:15 PM

But in any accidental case which is unlikely, for signature campaign payments - I can assure that you will get paid. But I don't think it's necessary to think about it now.

So you cannot assure that game and round players will be paid?

AB de Royse777

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Quote from: arallmuus on January 10, 2024, 11:59:24 AM

Quoted royse about this and yeah I guess its around the same time that they didnt give out those prizes on from the 2nd round. It looks like now its pretty weird huh, not that I really need that prizes money or whatsoever and heck I even blew my entire balance on the 3rd crash competition so yeah lets see how this fiasco turns out in the end

For last two weeks payments (signature) and last few games and rounds rewards - I am still waiting for the management to credit the winners and send me the funds. Usually they response me late (when they are online, they do). Hopefully I will receive a response from them soon.

But in any accidental case which is unlikely, for signature campaign payments - I can assure that you will get paid. But I don't think it's necessary to think about it now.

I appreciate your patience and constant support to Sherbet.com

Cheers,

arallmuus

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Quote from: Woodie on January 11, 2024, 11:52:06 AM

The most likely hurdle here is miscommunication between the marketing department and finance department...or whoever is in charge of authorization of payments isn't being effiecient, just hope they don't let their marketing investments go down the drain after a successful run

or probably Royse, or whoever in charge of the playsherbet account create these contest by using marketing funds sent from the owner of the site but the balances probably run out and so he has not enough fund to send. Otherwise it just wont make any sense if the support doesnt know anything at all because I've seen 8blowie on the chatroom so Im pretty sure he is part of the team not just some random 3rd party live support that follows the chat protocol and give you template answers

ryzaadit

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Quote from: Woodie on January 11, 2024, 11:52:06 AM

-snip-

They get complaints here and in their casino.

IMO, they should be aware of these cases. Since they already held so many campaign should be a whole department know about these topic unless this is the first time they're make a contest on BTT.

Getting more than a weeks for price to be distributed is just not giving us a good vibe. Usually 1-2 or max 3.

Topic: Sherbet.com - $1,000 USD + 20 FS Welcome Package - 24/7 Support - Weekly Race 🤑 - page 3. (Read 8326 times)