Sherbet.com - $1,000 USD + 20 FS Welcome Package - 24/7 Support - Weekly Race 🤑 - page 4.

AB de Royse777

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Quote from: CryptoHeadlineNews on January 14, 2024, 05:24:54 PM

Quote from: AB de Royse777 on January 14, 2024, 05:47:19 AM

Quote from: japones on January 13, 2024, 07:52:35 PM

So you cannot assure that game and round players will be paid?

The games and rounds will be rewarded directly to the sherbet accounts. So without the management crediting it, is impossible.

Working with Sherbet for a few years, I am sure that this is another delay caused by their traveling, attending event or things like that. Once the management will return, I am sure they will settle all due. With Sherbet it happened many times. But every time they came back with paying all outstanding due.

Delay in payment is never a big issue when a company runs a contest, but I think the only problem Sherbet and it's management team is having is "lack of communication", because if only had it's forum representative come up to tell everybody payment is likely to be delayed, I'm sure everybody's mind would have been at rest, but their failure to communicate effectively is simply the reason for the whole panicking up and down everywhere. Hence for me, I think it will be wise if we can hear one or two word from the forum representative when next he/she comes online, because it's been 7 days since last he came online (7th Jan, 2024).

I am in contact directly with the owners. So, when they come online and write to me, then I am responding - this way you are hearing the quote from the higher management. I will again request the community to have patience and give them the time. Maybe they are attending an event and away from the office for the time. Once they come back, I am sure they will give me a response.

Thank you.

Woodie

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Quote from: Bitinity on January 15, 2024, 03:35:31 AM

Escrowing the funds is better, do not even open a competition if there is no escrowed funds.

A platform like this will not escrow funds because they want to try sell their products to you and me by visiting their site and probably playing there in the process when they credit accounts with funds..it's a clever marketing strategy as far as I know...

Quote from: Bitinity on January 15, 2024, 03:35:31 AM

Delay payment for few days is normal but for weeks is not acceptable whatever the reason is because it shows how unprofessional they are in hosting a competition in this forum. Actually it is contradictive while they can offer daily $1000 competition without issues (at least I do not find any complaint related to the daily $1000 competition) but on the other side they do it badly in this forum for weekly competition with smaller prize pool.

My concern too, on their site these are paid without problems but here on the forum it's a whole different story and wonder where the problem really is...??

Quote from: xLays on January 15, 2024, 04:47:31 AM

I know escrowing prizes is to prevent situation like this but If they don't escrow the prize there's still some participant who will join the contest especially when the contest is free like the one they are currently running.

I don't know what other competition they are running here, but the last required users using their own money to flay and chase those high multipliers unless you meant the price prediction game which I thought has-been paused for some time now...

xLays

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Quote from: Bitinity on January 15, 2024, 03:35:31 AM

Quote from: piebeyb on January 15, 2024, 02:55:11 AM

I think they have to be able to overcome this in the future, if they really want to hold an event or campaign, at least give the funds directly to someone they trust on this forum via ESCROW so as not to disturb the work of those who might be busy taking care of the site and other customers, I don't think there is any other way besides waiting for them to come to solve this problem because it also seems that the OP or the Sherbet team representative in this thread has not been active since a week ago.

Escrowing the funds is better, do not even open a competition if there is no escrowed funds. Delay payment for few days is normal but for weeks is not acceptable whatever the reason is because it shows how unprofessional they are in hosting a competition in this forum. Actually it is contradictive while they can offer daily $1000 competition without issues (at least I do not find any complaint related to the daily $1000 competition) but on the other side they do it badly in this forum for weekly competition with smaller prize pool.

I know escrowing prizes is to prevent situation like this but If they don't escrow the prize there's still some participant who will join the contest especially when the contest is free like the one they are currently running. I can only recommend escrowing the prizes if there's an entry fee or something similar. But for now it doesn't matter if the prizes are escrowed; the issue here is that they need to settle the prizes. Otherwise, their reputation here in BitcoinTalk is already in complete miss due to the way they handle this promotion here in BitcoinTalk.

Even on Twitter they were running a contest where the winner is chosen based on zero likes of reply. Now that contest seems to be completely abandoned and it appears they don't care about it at all.

Bitinity

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Quote from: piebeyb on January 15, 2024, 02:55:11 AM

I think they have to be able to overcome this in the future, if they really want to hold an event or campaign, at least give the funds directly to someone they trust on this forum via ESCROW so as not to disturb the work of those who might be busy taking care of the site and other customers, I don't think there is any other way besides waiting for them to come to solve this problem because it also seems that the OP or the Sherbet team representative in this thread has not been active since a week ago.

Escrowing the funds is better, do not even open a competition if there is no escrowed funds. Delay payment for few days is normal but for weeks is not acceptable whatever the reason is because it shows how unprofessional they are in hosting a competition in this forum. Actually it is contradictive while they can offer daily $1000 competition without issues (at least I do not find any complaint related to the daily $1000 competition) but on the other side they do it badly in this forum for weekly competition with smaller prize pool.

piebeyb

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Quote from: ryzaadit on January 11, 2024, 01:50:58 PM

Quote from: Woodie on January 11, 2024, 10:52:06 AM

-snip-

They get complaints here and in their casino.

IMO, they should be aware of these cases. Since they already held so many campaign should be a whole department know about these topic unless this is the first time they're make a contest on BTT.

Getting more than a weeks for price to be distributed is just not giving us a good vibe. Usually 1-2 or max 3.

I almost saw the facts too and there were many complaints in several threads of contests and campaigns carried out by Sherbet, even though it was clear that any delay that was too frequent could make people start to lose trust because it is important in maintaining public trust, especially in matters of money which are very fragile. also sensitive for anyone on this forum, it should be true that the Sherbet team is also aware of this case which occurred on the bitcointalk forum.

I think they have to be able to overcome this in the future, if they really want to hold an event or campaign, at least give the funds directly to someone they trust on this forum via ESCROW so as not to disturb the work of those who might be busy taking care of the site and other customers, I don't think there is any other way besides waiting for them to come to solve this problem because it also seems that the OP or the Sherbet team representative in this thread has not been active since a week ago.

examplens

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Quote from: virasog on January 11, 2024, 09:10:29 AM

Quote from: atomicarthur on January 10, 2024, 02:49:23 PM

This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

Running a casino requires sufficient funds and without that, you will use the delay payment tactics and it will only make you lose your customers which you have gained and worked hard for them.

I have nothing to add here. casino business is a serious matter and the competition is perhaps the strongest of all niches. If you want to maintain a positive name and good status, any delay in payment is completely undesirable. As far as I can see, very delayed payments are coming from here and that is certainly a very bad signal. In all my further reviews and recommendations, Sherbet is definitely not recommended.
I'm sorry, but that's the impression they left on me.

CryptoHeadlineNews

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Quote from: AB de Royse777 on January 14, 2024, 05:47:19 AM

Quote from: japones on January 13, 2024, 07:52:35 PM

So you cannot assure that game and round players will be paid?

The games and rounds will be rewarded directly to the sherbet accounts. So without the management crediting it, is impossible.

Working with Sherbet for a few years, I am sure that this is another delay caused by their traveling, attending event or things like that. Once the management will return, I am sure they will settle all due. With Sherbet it happened many times. But every time they came back with paying all outstanding due.

Delay in payment is never a big issue when a company runs a contest, but I think the only problem Sherbet and it's management team is having is "lack of communication", because if only had it's forum representative come up to tell everybody payment is likely to be delayed, I'm sure everybody's mind would have been at rest, but their failure to communicate effectively is simply the reason for the whole panicking up and down everywhere. Hence for me, I think it will be wise if we can hear one or two word from the forum representative when next he/she comes online, because it's been 7 days since last he came online (7th Jan, 2024).

AB de Royse777

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Quote from: japones on January 13, 2024, 07:52:35 PM

So you cannot assure that game and round players will be paid?

The games and rounds will be rewarded directly to the sherbet accounts. So without the management crediting it, is impossible.

Working with Sherbet for a few years, I am sure that this is another delay caused by their traveling, attending event or things like that. Once the management will return, I am sure they will settle all due. With Sherbet it happened many times. But every time they came back with paying all outstanding due.

japones

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Quote from: AB de Royse777 on January 11, 2024, 02:16:15 PM

But in any accidental case which is unlikely, for signature campaign payments - I can assure that you will get paid. But I don't think it's necessary to think about it now.

So you cannot assure that game and round players will be paid?

AB de Royse777

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Quote from: arallmuus on January 10, 2024, 10:59:24 AM

Quoted royse about this and yeah I guess its around the same time that they didnt give out those prizes on from the 2nd round. It looks like now its pretty weird huh, not that I really need that prizes money or whatsoever and heck I even blew my entire balance on the 3rd crash competition so yeah lets see how this fiasco turns out in the end

For last two weeks payments (signature) and last few games and rounds rewards - I am still waiting for the management to credit the winners and send me the funds. Usually they response me late (when they are online, they do). Hopefully I will receive a response from them soon.

But in any accidental case which is unlikely, for signature campaign payments - I can assure that you will get paid. But I don't think it's necessary to think about it now.

I appreciate your patience and constant support to Sherbet.com

Cheers,

arallmuus

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Quote from: Woodie on January 11, 2024, 10:52:06 AM

The most likely hurdle here is miscommunication between the marketing department and finance department...or whoever is in charge of authorization of payments isn't being effiecient, just hope they don't let their marketing investments go down the drain after a successful run

or probably Royse, or whoever in charge of the playsherbet account create these contest by using marketing funds sent from the owner of the site but the balances probably run out and so he has not enough fund to send. Otherwise it just wont make any sense if the support doesnt know anything at all because I've seen 8blowie on the chatroom so Im pretty sure he is part of the team not just some random 3rd party live support that follows the chat protocol and give you template answers

ryzaadit

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Quote from: Woodie on January 11, 2024, 10:52:06 AM

-snip-

They get complaints here and in their casino.

IMO, they should be aware of these cases. Since they already held so many campaign should be a whole department know about these topic unless this is the first time they're make a contest on BTT.

Getting more than a weeks for price to be distributed is just not giving us a good vibe. Usually 1-2 or max 3.

Woodie

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Rollbit.com ⚔️Crypto Futures

Quote from: SquirrelJulietGarden on January 11, 2024, 09:16:35 AM

Quote from: virasog on January 11, 2024, 09:10:29 AM

Also, I remember that Sherbet had the signature campaign too and that was also paused many times because they do not transfer the funds to the escrow on time. Maybe they are facing serious issues in having the funds covered for their gambling and marketing needs.

I disagree with this. Contests are different and they have manual reviews, assessment as well as need manual payments from responsible team like a Marketing team. It is different than user withdrawal from the platform.

Manual reviews and all are definitely not disputable, but these contests have been running for a long time which should have allowed them to have efficient ways of reviewing bets/wagers especially since new rounds started almost immediately..btw just so you know contest winners announcements were never delayed which means delays in manual reviews is out of the picture here!!

The most likely hurdle here is miscommunication between the marketing department and finance department...or whoever is in charge of authorization of payments isn't being effiecient, just hope they don't let their marketing investments go down the drain after a successful run

SquirrelJulietGarden

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Quote from: virasog on January 11, 2024, 09:10:29 AM

The gamblers usually want the money they won instantly in their account and if they see a delay, they may wait until the payment is made but will surely leave the site. Since there are many gambling casino which offers instant payments and the competition among the gambling sites is quite high and it won't take long for the gamblers to switch to another site.

Payments from a casino should be done automatic and manual payment processing only applied for special cases with something strange and need to go through in-depth investigation and manual payment.

I agree with you that if withdrawal request takes too long for approval and processing, it will cause some disappointment on users and in this industry, there are many competitors can take over disappointed users from another company.

Quote

Also, I remember that Sherbet had the signature campaign too and that was also paused many times because they do not transfer the funds to the escrow on time. Maybe they are facing serious issues in having the funds covered for their gambling and marketing needs.

I disagree with this. Contests are different and they have manual reviews, assessment as well as need manual payments from responsible team like a Marketing team. It is different than user withdrawal from the platform.

virasog

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Quote from: atomicarthur on January 10, 2024, 02:49:23 PM

This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

Running a casino requires sufficient funds and without that, you will use the delay payment tactics and it will only make you lose your customers which you have gained and worked hard for them.

The gamblers usually want the money they won instantly in their account and if they see a delay, they may wait until the payment is made but will surely leave the site. Since there are many gambling casino which offers instant payments and the competition among the gambling sites is quite high and it won't take long for the gamblers to switch to another site.

Also, I remember that Sherbet had the signature campaign too and that was also paused many times because they do not transfer the funds to the escrow on time. Maybe they are facing serious issues in having the funds covered for their gambling and marketing needs.

Bitinity

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Quote from: Taskford on January 10, 2024, 05:42:17 PM

Quote from: atomicarthur on January 10, 2024, 02:49:23 PM

This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

This incident really demotivate players especially if they are really dedicated to spend just to win the contest. But sherbet didn't deliver well and they became so silent regarding on the delays happening so we might expect to see more frustrations about this as many days past and people still waiting for their rewards to come. Maybe they can't give any update since they also have no idea on when the real owners could give their rewards that's why they also don't have idea on when this payment could happen.

I guess just like what other people say people might avoid to gamble on this casino for a while and they wait for this case to be solve since not paying their obligation to their contest winners and signature campaign participants is really not good act by casino owners.

Basically the weird thing started when they kept on announcing new prediction contest while they have not distributed the prize for the early winners. Maybe some people are patient enough to wait because they did not risk anything to participate the prediction contest. Too bad sherbet did not learn from the prediction contest and repeated it on the crash contests. If it is true that Roysee777 is the one who is handling the playsherbet account, I think he will not risk his reputation in this forum. Lets wait and see...

Taskford

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Quote from: atomicarthur on January 10, 2024, 02:49:23 PM

This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

This incident really demotivate players especially if they are really dedicated to spend just to win the contest. But sherbet didn't deliver well and they became so silent regarding on the delays happening so we might expect to see more frustrations about this as many days past and people still waiting for their rewards to come. Maybe they can't give any update since they also have no idea on when the real owners could give their rewards that's why they also don't have idea on when this payment could happen.

I guess just like what other people say people might avoid to gamble on this casino for a while and they wait for this case to be solve since not paying their obligation to their contest winners and signature campaign participants is really not good act by casino owners.

atomicarthur

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This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

arallmuus

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Quote from: panjul07 on January 10, 2024, 11:13:12 AM

Quote from: arallmuus on January 10, 2024, 10:59:24 AM

-snip

-snip
I think he is also the one who manage the contest because the example of how to participate in the crash contest, if we see the username of the example, it is shown "casinocritique" which is known to be a project by roysee.

Make sense, he is probably the one that own playsherbet account bitcointalk and the live support totally has no clue about it. Otherwise its just weird to use that name as an example for the post. Well I guess we just need to wait huh, not really an issue for me but some guys have been abit wary especially when they won that 1st place amount. Its a decent amount though, not gonna lie

panjul07

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Quote from: arallmuus on January 10, 2024, 10:59:24 AM

Quote from: panjul07 on January 10, 2024, 09:59:37 AM

I hope roysee will clarify about it soon and tell us something good about the prize or maybe someone from the sherbet will come here as I think they will not be willing to have bad rating just because several hundred dollars.

is he even part of the team? he only managed their sig campaign which is currently put on hold

I dont think so but I believe he has direct commnucation with the sherbet team since he could give estimation when the prize will be distributed last week although it is not coming yet.
I think he is also the one who manage the contest because the example of how to participate in the crash contest, if we see the username of the example, it is shown "casinocritique" which is known to be a project by roysee.

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