It’s ironic since Shuffle house game is probably fair which every game can be verified it’s fairness while that user accused it as scam and not the 3rd party games which can’t be verified.
I saw this kind of complaint not only on Shuffle house game but also on big brand like Stake if user is losing badly on house game. They are easy to conclude about scam games even though everything is transparent. Personally, I trust playing house games compared to 3rd party games especially slot games which I don’t how fair each spin results.
It's merely a natural human reaction to blame losses, financial or something else, to another person or entity. It's fundamental, and understandable. But those people who make a brand new account in a forum, then starts spreading false information and FUD about a legitimate casino is very laughable. What's funny about it is some people might believe them or pretend to believe them to serve their own agenda.
But not tolerable actions done especially that those people still have a platform and might influence their supporter then might think that what that person is saying is true.
Also for sure people know how to determine between those legitimate claims and not that's why people are not paying attention on any complaints especially if they can't validate everything what they say against the casino they are accusing. Since its like we are wasting our time on those accusation and if we continue to discuss some crazy things with those accuser then its like we are feeding their ego and those people might continue to their crazy activities done with the casino they target.