Topic: SinoHash second facility opens for preorder (Read 13624 times)

Apologies. I indeed misunderstood. I thought they were hosting cloud mining like HashNest. It turns out customers would have to purchase miners offsite and send them to them for hosting. So is this a scam? Are they based in China? Did they go out of business because of the Chinese regulation?

I have been asked about my experience with this service. Tad bit lengthy, but worth your read if you're considering this...

TL;DR My recommendation is to stay the hell away. It's not an outright scam, but it's not too far from being one. You can verify I was a customer of Sinohash in mid 2017 (Pg. 7 of this thread). Bought and hosted 50x S9 miners at Sinohash. Actively participated in mining-related discussion here at bitcointalk.org. For the good news, my Bitcoins sent as payment for 50x S9's were not stolen and I eventually saw all 50x active workers in my pool dashboard. But that's where the good ends.

Analysis based on limited information tells me that Eric himself, or someone working for him secretly uses his customer miners for his own benefit, and then blames downtime on technical issues or other adhere circumstances. There were countless incidents, more than 20 per month. Total uptime for 95%+ hash rate was less than 50%. And this statistic single-handedly makes it a very expensive hosting service. In retrospect, I wish I had put all those BTC into the most expensive cloud mining contract instead.

What makes me believe the downtimes were mostly not tech-related?

1. Main reason is that he did not manage to give believable explanations when asked about root causes of incidents. Other clients of his were told different reasons for outages and we found this out during our private discussions while trying to figure out "why the heck my miners are down yet again?". As Eric did not bother to communicate most of the time, we talked among each-other. Not only were we communicated different reasons as root causes for outages, but also timings and scale of the outages varied by a large margin. It's odd knowing that someone who should have his miners in the same facility is experiencing a 100% outage while I'm experiencing a 25% outage, and a third person has 50% outage.
2. If you have no electricity or internet connectivity in your facility, you naturally assume 100% outage for 100% of hash rate. Howcome each incident left operational a different number of miners, 5, 10, 25 or 40? Sometimes all 50 were down but those were quite rare. If you have no electricity, how do you keep some miners up and operational? Why do weekly worker graphs (pool statistics) look like stairs of 10 steps not 1? Or maybe he just wanted to keep some of miners operational so that I would silently swallow my frustration and think "at least I got something working so I will not complain today...". Or are my suspicions far-fetched? Is this guy doing the best he could to keep some miners operational when the electricity feed is down - i.e. with a fuel-based backup generator? Sometimes as often as 10 times a week. LOL! He never gave satisfactory answers but one time he elaborated that they "manually turned SOME miners off and RELOCATED them". Having no better option, and did not yet want to exit, I just stayed optimistic that things will improve once the "3rd facility" is up and running in "~4 weeks".

Even disregarding the previous I gave this guy benefit of the doubt and did not opt to give bad feedback immediately after my full exit (on 20.th of July, just 2 months after start). Seems like nothing has improved for customers who joined since then so this feedback as a caution is badly needed.

As a service provider, to take advantage of someone, you don't necessarily have to run away with his equipment. You can "borrow it" and if the customer complains, you just say there are problems with unstable electricity or Internet service provider. In legal terms, it's a dead end for customer. You need a proper signed contract to have a chance at any recourse. Terms outlined on a web-site can be modified at will.

Be your own judge. But if you're tempted to give Sinohash or *any* other hosted mining a try, do not blindly trust anyone because of associations with reputable companies. Do not start any service relationship without a signed contract where terms of compensation (due to excessive downtime) are clarified. I know from my own experience all this paperwork can be mere "nice to have" when seats are limited and you just want to get started ASAP!

Regards,

Hi to every one. I do not understand the etichs of Eric Mu.  i have bought 12 miners, and they are mining in China somewhere and since september i should have recieved the miners or he should send BTC when Eric got the miners sold. I think Eric can sell 12 miners for much more than new when they can be delivered right away !!

i think it is fraud if he does not help his costumers.  I actually just want the minerprice from new and  compensation or not depending on selling good price or recieving miners.
i can see he is mining with more than 70 miners and recieving a good deal of btc !
Not answering we chat or mail is not an option

Mou muxialong
pls send my btc or my miners !!!!!
Erik DK

I think you misunderstood something. This is hosting provider (not cloudmining or pool operator). I bet he is real, and has a real facilities (there is plenty of pics, also he is confirmed former member of haobtc ... but somehow unable to handle this operation well. IMO he decide to quit because is't much easier to just look after his own miners than constantly solving issues and complains of the customers.
Quite sad, I was pretty satisfied at the beginning, prepared to put in more miners but then lot of issues appeared resulting in my withdrawal.

Guys come on!

When are you going to learn?


Here is an example how one can be legit: https://bitcointalksearch.org/topic/--2380938

I hope I am wrong and there is proof of mining/pooling/manufacturing like viaBTC and HashNest. Otherwise, my condolences...

TS does't contact with everyone, i think you are right. ( Just looking for another hosting

So finally Sinohash turned into a scam?

Looks like my miners were up until about a month ago. I've tried contacting Eric, but he's not responded to email. It also looks like his website storefront is down and he's pulled his Facebook and twitter accounts. Ah well, it was good while it lasted.

I have 2 miners hosted there, they also have been offiline, no response from eric PMs

Not looking good

I have a terrible experience with sinohash. The outages were so often and in the end I was offline two weeks before able to get refund (which I was not satisfied with at all). Eric told me he had some issues with entire facility and have no space for miners. BUT I had to contact him! ( not received any info until I asked )  ... definitely a bad attitude.

I would advice anybody to stay away (until he sort things out) though his prices are uncompetitive the hosting quality is very bad.
So my experience.

All 10 of my miners have been offline for more then a week. Is anybody else having the same issue?

It seems Sinohash is sold out.

I have not heard from them, and there is no way, I can contact them.

Is anyone aware of any other Hosting facility in China, where one can host Miners / Rigs ?

This is hosting, not cloud mining. People buy their own mining hardware or asics then have them hosted there

Luan,

Agreed Cloud Mining does not make sense, which is why I want to buy a GPU based rig, and ship it Sinohash.

Not even sure why people still buy this. I haven't heard of anyone that got really reach from cloud mining. The cost are too high and that it doesn't guarantee that you'll be able to get a block even if you are at a pool. Too much cost to do it. If you want to mine, just mine yourself and join pools. Don't buy cloud mining.

Eric,

Wanting to get into Crypto Mining / Rigs.

Wanted to check if you can host GPU based Rigs for ETH Mining ?

what price for 1? PM please

I'm sure just because no one has presented the thread any information.  Eric could or a customer.

How come sinohash isn't listed here:
https://bitcointalksearch.org/topic/hw-hosting-directory-reputation-622998

PM sent