tx hash
0xc1713806bfd898929aed78fd50f9cc51baa6fbe4c131885dc58a103a6338962a
For a faster solution, I recommend you to use the support features that is available on the bitsler site. They are online for 24/7. I am sure you will get a reply as soon as possible.
maybe they dont afford to hire live chat support staffs
so i have to wait for the support
i have similar problem by the way
Bitsler has grown up a lot already and now they should consider providing a live support for fast responses instead of waiting for their support team to reply when they are back. But usually, they will reply within a day for all the issues if you send a ticket to their support team.