But in other case, if a user without any deposits which mean only trying to use faucet to make money then I think the site reserves the right to block the account/withdrawal. All sites has their own rules about it, so users should follow the rules unless the rules are added after such condition.
I don't agree with this part because the user didn't do anything wrong here because he/she was allowed to claim a faucet and with that money, they played to earn money. As long as they didn't cheat the system they suppose to get their money.
If the owner thinks that that person didn't deposit money for quite some time then why did they allowed them to claim the faucet money?
Don't you think something wrong with their faucet claim system?
Yes, the ability of users to claim faucets even though they are potentially not able to withdraw the winning money earned is a dilemma for both parties. The only way out for this problem in my opinion is to tweak the faucet system. The faucet feature should only appear only on qualified accounts. As for those who do not meet the requirements, the faucet feature should not be displayed. Indeed this would need extra works, but at least this is a solution that I think makes sense.
Btw, the 23th billion bets promotion is coming soon! Good luck to all of us!
Yes, that is what I'm trying to say but it looks Bitsler don't want to hear community feedback and no one from their support team is commenting on this issue. That means now on we will not see any accounts are blocked.
Any bitsler support team members confirm on this issue?
May be the team also working on this so we should wait