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Topic: ✅ SwC Poker ♣️ BITCOIN POKER ♣️ Hold'em✅ PLO✅ Mixed✅ MTT✅ ♣️ BBJ🌟 ♣️ BIG BTC🏆 - page 34. (Read 87391 times)

newbie
Activity: 10
Merit: 0
I don't think anyone is upset about not being able to use the N word. People are upset because 90%+ of the bans are for reasons not listed in the rules or that fall under the ambiguous "chat is a privilege that can be taken away for any reason at any time" (paraphrasing here but its the "rule" that you like to post over and over again in chat when people ask why someone was banned.)


[/quote

In almost all situations players are given multiple warnings in an effort to get them to change their behavior so they would not be muted. This can be verified by the many players in chat that never have an issue with me or the rules every single day.

Also, I have been thanked by dozens of players for helping create a better atmosphere.

There are barely any mutes given any more, because the few people that wanted to cause non-stop problems are now permanently muted, after having multiple chances to digest the new rules.

I have no problem with any of the regs, and want everyone to be able to play and be happy. Accept that there are new rules, and respect them and you will never have an issue with losing chat privileges.

newbie
Activity: 26
Merit: 0
I don't think anyone is upset about not being able to use the N word. People are upset because 90%+ of the bans are for reasons not listed in the rules or that fall under the ambiguous "chat is a privilege that can be taken away for any reason at any time" (paraphrasing here but its the "rule" that you like to post over and over again in chat when people ask why someone was banned.)

newbie
Activity: 10
Merit: 0
I do understand why you may feel a little confused how one of the signees could send me the email, especially since multiple signees never saw the email or knew their names were signed to it before it was sent.......but someone did send me a copy of the email, and it was not SwC.

Thanks, but I'll wait on verification from whoever is running the official SWC account these days about who is privy to what information. You seem to know a suspicious amount about the inner workings of SWC for a nobody who just sends screenshots to support. Either that, or you're being dishonest about what you do know.

Where can I sign up as a regular seal to learn things like which SWC security flaws resulted in a multiaccounter going undetected until he brought it to the site's attention personally?

https://i.imgur.com/LS9xZCW.png

I've been around SWC for a minute and I don't ever recall a regular player knowing the outcomes of security audits and that in a certain case, the security team was able to track these three specific accounts back to this specific player who was multiaccounting. I hear that when other people report cheaters to SWC, support won't even confirm or deny that they took action against the player.

Quote
The terrorists I was referring to were were several players who I had seen a screenshot of discussing how they were planning on undermining the new rules and their strategy to maximize passive aggressiveness and try to not cross the line, in an effort to 'break me'.  Ill give you the names privately but dont care to stir things up publicly, but were signees.

So what you're saying is that some keyboard warriors got you so worked up and paranoid that you thought an earnest letter written in good faith by long-time players (that was not addressed to you, and none of your business) was some sort of diabolical plot? Maybe you should consider changing careers.

Quote
There is no hit list, everyone who has been muted, has been trying to push the boundaries, or refused to fold an honor SwC's requests.

Pretty meaningless when just typing "YAWN" is "pushing the boundaries" and a bannable offense. Did you ever decide whether beans would catch another ban if he says "wankers" again? Was that so spicy that it is driving away the 500 new players you are guaranteeing by the end of the year? Or, in retrospect, was that a total overreaction because you were upset and making things personal again?


For people following along and is getting lost in all this amateur 'gotcha' investigative reporting is that SwC put me in a volunteer position of chat mod (although I do also help to get players' ideas and requests passed along to SwC) because the chat culture had become the equivalent of walking into a KKK rally.

So much racist and homophobic language was being used and thrown around in the most vulgar and abusive ways that SwC decided to make some changes to the culture, which for 8 years, literally had no chat rules or oversight.

Ultimately that meant that the most abusive chatters(not even all of them were players) gathered there, as the lobby chat became a place where people who liked to abuse or use hate speech came to target players and newcomers.

It became some sort of fraternity, in where, if you got thru the abuse, you became a member.  And felt more connected to the others who also did.

To put things even further into perspective, these are the rules that were added, and have caused an uproar in a small number of 'regs'.


1. No hate speech, including racial and homophobic slurs. No sexually explicit speech.

2. No player abuse.



That is what is causing the uproar. Players who could not adapt to not using the 'N' word or be verbally abusive to other players, were muted, but still able to play on the site.  1st infraction is 1 week, 2nd 1 month and the 3rd is permanent.

Very commonsense requests that you would expect when you went to ANY place of business to have to follow, however, these are the rules that a select few have had a problem with being able to follow, or are so jarring to the previous culture that they are now energized to be aggressive towards me and SwC.

Let this be a public announcement that SwC has changed, that hate and racism and abuse are no longer tolerated, and that the abusers are now the ones that are not welcome. If you ever checked out SwC before, you understand what I am saying, and I ask you to come and check it out again.  It is truly beautiful what has happened there in a short time, as players are now interacting and communicating with each other in positive and more impactful ways.
full member
Activity: 142
Merit: 111
I do understand why you may feel a little confused how one of the signees could send me the email, especially since multiple signees never saw the email or knew their names were signed to it before it was sent.......but someone did send me a copy of the email, and it was not SwC.

Thanks, but I'll wait on verification from whoever is running the official SWC account these days about who is privy to what information. You seem to know a suspicious amount about the inner workings of SWC for a nobody who just sends screenshots to support. Either that, or you're being dishonest about what you do know.

Where can I sign up as a regular seal to learn things like which SWC security flaws resulted in a multiaccounter going undetected until he brought it to the site's attention personally?



I've been around SWC for a minute and I don't ever recall a regular player knowing the outcomes of security audits and that in a certain case, the security team was able to track these three specific accounts back to this specific player who was multiaccounting. I hear that when other people report cheaters to SWC, support won't even confirm or deny that they took action against the player.

Quote
The terrorists I was referring to were were several players who I had seen a screenshot of discussing how they were planning on undermining the new rules and their strategy to maximize passive aggressiveness and try to not cross the line, in an effort to 'break me'.  Ill give you the names privately but dont care to stir things up publicly, but were signees.

So what you're saying is that some keyboard warriors got you so worked up and paranoid that you thought an earnest letter written in good faith by long-time players (that was not addressed to you, and none of your business) was some sort of diabolical plot? Maybe you should consider changing careers.

Quote
There is no hit list, everyone who has been muted, has been trying to push the boundaries, or refused to fold an honor SwC's requests.

Pretty meaningless when just typing "YAWN" is "pushing the boundaries" and a bannable offense. Did you ever decide whether beans would catch another ban if he says "wankers" again? Was that so spicy that it is driving away the 500 new players you are guaranteeing by the end of the year? Or, in retrospect, was that a total overreaction because you were upset and making things personal again?
legendary
Activity: 2716
Merit: 2093
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Haven't been active in troll box for years now so I only know what I'm reading in this thread, but if I had to guess I'd say higherhighs convinced you guys that he had power that he didn't during a troll war.  Unless there's evidence other than players being muted and claims by HH, don't take it out on swc management.  If it's any consolation, it seems like he probably was hoping to get some sort of special privileges and that probably won't be happening now.
newbie
Activity: 10
Merit: 0
I saw someone say that SwC shows me emails, that is not true, I discuss with them why players were muted when the player emails in, and the screnshot I saw, was from a discord where players who are on board with the changes, send me screenshots of abusive/racist behavoir.

Actually, it was YOU who said that SWC shows you emails. Do you remember that time when 25 players signed an email sent to [email protected] expressing concerns with the rule changes? You then confronted one of the signers in the trollbox and told him:

https://i.imgur.com/i3MFN70.jpg

https://i.imgur.com/2xsfCI0.jpg

https://imgur.com/a/EqoJGm0

I have included the text of the original letter below to show that calling the signers "terrorists" is both pejorative and a gross exaggeration.

I have redacted the names of the signers lest they be subjected to additional punishment for respectfully submitting their opinions to support. Somehow, you managed to get a copy of that email as well, even though to my knowledge, it was never mailed to you and only sent directly to [email protected].

What about this email struck you as a terroristic threat? Why would support break the trust of these players and show you an email not addressed to you? Why did you think it was appropriate to use that information to openly mock the signers in the trollbox and make a hit list of "terrorists" that need to be banned from the site?

I personally don't trust emailing support any longer because I have no idea who they are sharing my emails with at this point. I would have never expected they would share confidential emails with another player for use as ammunition.

Quote
Dear SWC,

    Somewhere along the way, through years of playing and chatting together, and several different software iterations, the players at your site have become a community. As such, we'd like to address the way in which the recent changes have been made, which have been met with almost universal disapproval (and not merely from players who have been chat banned). We understand the desire to make SWC a more desirable place to play and would gladly welcome an influx of new players. However, we also want to retain what made SWC unique amongst all other poker sites and what made it feel like home to many: the ability to speak your mind, to respectfully (or not so respectfully) disagree with someone, or just chat about nothing at all really-because that's what you do with your friends. We're not upset that a small handful of words are banned; we're not upset that referral links aren't allowed, we're not upset that you are enforcing these rules. What's frustrating to us is the manner in which the rules are being enforced and the feeling that SWC is turning their back on some of their most loyal supporters. With that in mind, here are some suggestions from the community that would help improve the situation:

- A clear list we can refer to about what exactly is banned
-Electing a group of mods chosen by the community (with SWC input) who can enforce these rules with common sense and without bias
-Either remove or significantly reduce any Krill requirements to chat
-Give warnings instead of banning for first time offenders
-Shorten the ban time and remove infractions for those banned recently for minor transgressions

    It's a testament to the site that a player like beans could be chat banned and still help make sure players have chips to play here, or that a someone like Malkavian would still stream and promote SWC despite being too new to actually chat under the current requirements. Please don't squander this goodwill.

Where did I say SwC shows me emails or gives me access to them?

I do understand why you may feel a little confused how one of the signees could send me the email, especially since multiple signees never saw the email or knew their names were signed to it before it was sent.......but someone did send me a copy of the email, and it was not SwC.

The terrorists I was referring to were were several players who I had seen a screenshot of discussing how they were planning on undermining the new rules and their strategy to maximize passive aggressiveness and try to not cross the line, in an effort to 'break me'.  Ill give you the names privately but dont care to stir things up publicly, but were signees.

There is no hit list, everyone who has been muted, has been trying to push the boundaries, or refused to fold an honor SwC's requests.

These same players told me there was nothing I could do because 'the inmates run the prison', and tried to organize rake strikes, or tried to manipulate me into acting in a way that they wanted by targeting someone. 

Many of the players who signed that email, have been working with me to improve the tournament schedule, or offer other ideas to improve the site's functionality or promotions.  And several of the suggestions in that email have, in fact, been incorporated.

Those that want to continue focusing on bringing me down to undermine the changes SwC is moving forward with, are missing out on true opportunities to improve the site, because real change is happening and the site is getting stronger.
full member
Activity: 142
Merit: 111
I saw someone say that SwC shows me emails, that is not true, I discuss with them why players were muted when the player emails in, and the screnshot I saw, was from a discord where players who are on board with the changes, send me screenshots of abusive/racist behavoir.

Actually, it was YOU who said that SWC shows you emails. Do you remember that time when 25 players signed an email sent to [email protected] expressing concerns with the rule changes? You then confronted one of the signers in the trollbox and told him:





https://imgur.com/a/EqoJGm0

I have included the text of the original letter below to show that calling the signers "terrorists" is both pejorative and a gross exaggeration.

I have redacted the names of the signers lest they be subjected to additional punishment for respectfully submitting their opinions to support. Somehow, you managed to get a copy of that email as well, even though to my knowledge, it was never mailed to you and only sent directly to [email protected].

What about this email struck you as a terroristic threat? Why would support break the trust of these players and show you an email not addressed to you? Why did you think it was appropriate to use that information to openly mock the signers in the trollbox and make a hit list of "terrorists" that need to be banned from the site?

I personally don't trust emailing support any longer because I have no idea who they are sharing my emails with at this point. I would have never expected they would share confidential emails with another player for use as ammunition.

Quote
Dear SWC,

    Somewhere along the way, through years of playing and chatting together, and several different software iterations, the players at your site have become a community. As such, we'd like to address the way in which the recent changes have been made, which have been met with almost universal disapproval (and not merely from players who have been chat banned). We understand the desire to make SWC a more desirable place to play and would gladly welcome an influx of new players. However, we also want to retain what made SWC unique amongst all other poker sites and what made it feel like home to many: the ability to speak your mind, to respectfully (or not so respectfully) disagree with someone, or just chat about nothing at all really-because that's what you do with your friends. We're not upset that a small handful of words are banned; we're not upset that referral links aren't allowed, we're not upset that you are enforcing these rules. What's frustrating to us is the manner in which the rules are being enforced and the feeling that SWC is turning their back on some of their most loyal supporters. With that in mind, here are some suggestions from the community that would help improve the situation:

- A clear list we can refer to about what exactly is banned
-Electing a group of mods chosen by the community (with SWC input) who can enforce these rules with common sense and without bias
-Either remove or significantly reduce any Krill requirements to chat
-Give warnings instead of banning for first time offenders
-Shorten the ban time and remove infractions for those banned recently for minor transgressions

    It's a testament to the site that a player like beans could be chat banned and still help make sure players have chips to play here, or that a someone like Malkavian would still stream and promote SWC despite being too new to actually chat under the current requirements. Please don't squander this goodwill.
newbie
Activity: 10
Merit: 0

EDIT: HH once again got automatically registered in an overlay tournament in the exact very last second, that cant be a coincidence.
I told you this is his payment although he lies that there is non.

Assuming you are aab, and did the same thing as me, joined the last second because there was going to be an overlay. I am not paid or compensated in any way, as I already stated. I also will not be doing this modding permanently.  I am happily helping the site, and proud of the changes that are being made with the culture at SwC.

higherhighs
newbie
Activity: 10
Merit: 0
LOL what a response by hh.
Still it doesnt change the fact that you join table, block the seats just to threat people you will mute them for "lecturing other people" . As long as its not racist people can say what they want,  its called freedom of speech. If this site is not able to block certain words like for example pokerstars does its their own fault.

Trash talk is a part of the game and you think you stand over other players and want to take this away from them. If players are bad and somebody tells him that they are he is free to do so, thats not up to you.

About the cheating I cant say anything, I can only rely to what other people say but I think HH actions and "power" go to far for just another player.

I joined a table with no waiting list and 2 seats open for 2 minutes to issue a player a verbal warning for abusing other players. I was unable to chat as an observer. That is a pretty rare occurrence, as most chat related issues happen in the lobby chat.

A little trash talk is fine, but abusive chat is not.
member
Activity: 303
Merit: 25
LOL what a response by hh.
Still it doesnt change the fact that you join table, block the seats just to threat people you will mute them for "lecturing other people" . As long as its not racist people can say what they want,  its called freedom of speech. If this site is not able to block certain words like for example pokerstars does its their own fault.

Trash talk is a part of the game and you think you stand over other players and want to take this away from them. If players are bad and somebody tells him that they are he is free to do so, thats not up to you.

About the cheating I cant say anything, I can only rely to what other people say but I think HH actions and "power" go to far for just another player.

EDIT: HH once again got automatically registered in an overlay tournament in the exact very last second, that cant be a coincidence.
I told you this is his payment although he lies that there is non.
newbie
Activity: 26
Merit: 0


If you are curious about the reason for a chat mute that you have received, feel that you received a chat mute in error, would like to report chat that you feel violates the rules, or want to give feedback on this issue we invite you to email support.



This is BS btw. support rarely ever responds to emails, let alone in a timely manner and if you are really, really lucky you may receive a response weeks late in broken english that doesn't even address your question/concern.

I was recently banned for literally no reason. I do not use racial slurs, I do not spam the chat or do anything else that was against the rules. The day I was banned I was hardly even chatting when suddenly your moderator announces in chat that I am receiving a one-week ban along with another player (who was antagonizing the moderator all day to be fair) would be receiving a 1 month ban. I asked why in chat because he surely must be making a mistake but received no response and moments later lost my ability to chat. The other player who had seemingly earned is ban in all respects continued to chat for the rest of the day when Higherhighs addressed it saying "oops i spelled your name wrong when trying to ban you so consider it a warning.

Meanwhile I wrote a very polite and reasonable email to support trying to figure out what I did wrong and of course I have yet to receive a response (it has been one week now.) I have @swcpoker many times on twitter and have not received a response.

I do not break the rules. I do not use racial slurs. I do not abuse other players. I was already not doing these things before the new rules were implemented. I am also pretty sure I was actually permanently banned because it has been one week and I still am not able to chat on the site.

I am done, thank you for years of fun SwC but I won't be treated like scum for no reason.



Please PM us with your username and we will review whether a mistake may have been made in your case, and look in to the issue with support email response time.

I am happy to finally get a response but it is too late I am unbanned now so it would make no difference unless you are giving out reparations for those who have suffered an unjust ban.
newbie
Activity: 10
Merit: 0
Higherhighs is definitely a weird hire, given that he is all but confirmed cheating at their OFCp tables. I wonder if the SWC team thinks he helped or hindered the site.

Seems like you have a personal vendetta but I'll bite in case I'm wrong.  How is he all but confirmed cheating?  Solver? collusion?


Yes, he is live solving.


I wonder if SWC could answer these three questions to alleviate some concerns about security of funds and integrity of the site:

1) Has ownership of SWC recently changed?
2) Do you not consider it a conflict of interest that higherhighs is playing against players he is actively involved in muting/banning?
3) Do you consider the PR you have gotten recently better than before and do you anticipate it changing in the future?

Thanks in advance.

Let's clear some things up.

First, SkyReVo AKA Ugot0chance on SwC has played a good number of hours of chinese poker against me. And I first learned that solvers existed for chinese poker because he started accusing a different player we were playing against of cheating. Apparently, if he wins, he is the greatest, and if he loses, it could only be because someone cheated him.

I have never cheated one hand of poker in my career, and I have never used a solver while playing or for practice. Because of this, I am confident there is no proof of me 'cheating', because I never have. 

What uGot0Chance/SkyReVo forgot to mention is that I offered him $2,000, no strings attached, to provide any proof that I have cheated or used a solver in any capacity. This was my response to him calling me a cheater after our last session. That offer is still open and available to anyone.

I also offered him to escrow $2,000 and I would do the same, and I would livestream play him, to prove that my mind is the only thing I need to beat him. He also declined this invitation.


Now lets talk about chat. I have volunteered to help SwC clean up their chat/culture because their new rules were not being adhered to by many players/chatters who have evolved with SwC over the years.  The chat at SwC, had been very toxic, as there were literally no rules for chatting for 8 years.  This involved many players/chatters logging in every day to SwC to abuse other players with often time racist and homophobic remarks and a lot of abuse. This culture, may have formed a tight nit bond with a few players, but pushed a lot of new players away over the years and made it so it was tough for people to rec the site to their friends, knowing they would be exposed to extreme abuse.

Having been playing on and off on the site since very first month in existence, I had seen the evolution of the site and culture, and had always felt that this aspect of the site needed to change to be able to grow.  So when I saw an opportunity to help for a short amount of time to evolve the culture in a positive direction, I offered to help. I saw someone say that SwC shows me emails, that is not true, I discuss with them why players were muted when the player emails in, and the screnshot I saw, was from a discord where players who are on board with the changes, send me screenshots of abusive/racist behavoir.

Many players are thrilled with the new direction of SwC, but there are definitely a handful of players, that have deemed it more important to be able to drop racist and homophobic slurs at will then to respect the request and chat rules that SwC has put forth. These players seem to be the most vocal on social media and are distorting the truth in some type of effort to get me 'fired'. I put 'fired' in quotes because I am not paid or compensated at all.

uGot0Chance/SkyReVo lost his chat permanently for advertising another poker site and enticing SwC players to play there.....he made over a dozen of these posts on July 13th, and was permanently muted because of it.  Though poaching players for another site was more then enough to perm mute him, he also chose to be disturbingly abusive towards me, graphically giving me in-depth directions in the lobby chat on how to slit my wrists correctly.


Lastly, if you ever stopped playing on SwC because of the culture, I hope you stop by and check out just how different it has become. I am really proud to be part of the reason why hate speech and abusive behavoir are no longer tolerated on SwC, and although some of the abusers have now found an outlet thru social media, I am looking forward to SwC continuing to strive to be a poker destination for all players.

Thank you for your time,

higherhighs
member
Activity: 171
Merit: 17

2- No. He just reports players to management, kind of like you are right now.  


Just reports players to management, but somehow can view the screenshots that other players send to [email protected] by HH's own admission.

How many other players do you think spend time every day with SWC going through the emails sent to support?

I know multiple people who have been waiting 10+ days for a simple response from SWC support, but somehow this regular player who "just reports players to management" reads other players' emails to support on a daily basis.

https://imgur.com/a/q9e2AZh









I reiterate, SWC needs to answer whether they don't consider this a conflict of interest. For what it's worth, this is exactly why we (OFCp regs) haven't sent proof of higherhighs cheating to SWC. First of all, we don't know who exactly is looking at it, apparently he does himself! Secondly, nothing would ever be done, and lastly you have to fear personal retribution from him, as he recently threatened me with "Not only is chatting a privilege on SWC, so is playing."


@SWC_Poker: This is SHADY AS F***, come on. You know better than this.
full member
Activity: 142
Merit: 111

2- No. He just reports players to management, kind of like you are right now.  


Just reports players to management, but somehow can view the screenshots that other players send to [email protected] by HH's own admission.

How many other players do you think spend time every day with SWC going through the emails sent to support?

I know multiple people who have been waiting 10+ days for a simple response from SWC support, but somehow this regular player who "just reports players to management" reads other players' emails to support on a daily basis.

https://imgur.com/a/q9e2AZh







member
Activity: 171
Merit: 17
I'm sorry for the double post, but since you run some rather successful mixed game tournaments sometimes, I want to make a suggestion:

PokerStars has a structure in which blinds start much higher in comparison, but one orbit of games has the same blinds for each game (in this case the split games even have slightly higher blinds, see FLO8), here's an example:



Now, this tournament is rather turbo, but I think the general idea is great and worth adopting since, as it stands now, some games are way more impactful than others, just because of the way they're sorted.

I hope you like the idea and trial it sometimes. It is far more fair and, as a side effect, starting with higher effective blinds will facilitate more re-entries, which is good for SWC and the price pool!
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Yes, he is live solving.
Thanks.

If he's clicking the buttons and the solver is running on a second machine it seems very unlikely they'd be able to prove it and even if they could I don't think there's any real solution.  Banning him would effectively just reduce his rakeback (which is almost nothing in OFC) and make it more difficult for other players to avoid playing him on a new account.  

Higherhighs is definitely a weird hire, given that he is all but confirmed cheating at their OFCp tables. I wonder if the SWC team thinks he helped or hindered the site.

Seems like you have a personal vendetta but I'll bite in case I'm wrong.  How is he all but confirmed cheating?  Solver? collusion?


Yes, he is live solving.


I wonder if SWC could answer these three questions to alleviate some concerns about security of funds and integrity of the site:

1) Has ownership of SWC recently changed?
2) Do you not consider it a conflict of interest that higherhighs is playing against players he is actively involved in muting/banning?
3) Do you consider the PR you have gotten recently better than before and do you anticipate it changing in the future?

Thanks in advance.

They might not respond since you're mostly trolling them, but I assume the answers are probably something like:

1- You'll never know who owns the site unless they don't mind going to prison.
2- No. He just reports players to management, kind of like you are right now.  
3- They've had better and worse PR before now and do not anticipate it staying the way it is right now forever.
member
Activity: 171
Merit: 17
Higherhighs is definitely a weird hire, given that he is all but confirmed cheating at their OFCp tables. I wonder if the SWC team thinks he helped or hindered the site.

Seems like you have a personal vendetta but I'll bite in case I'm wrong.  How is he all but confirmed cheating?  Solver? collusion?


Yes, he is live solving.


I wonder if SWC could answer these three questions to alleviate some concerns about security of funds and integrity of the site:

1) Has ownership of SWC recently changed?
2) Do you not consider it a conflict of interest that higherhighs is playing against players he is actively involved in muting/banning?
3) Do you consider the PR you have gotten recently better than before and do you anticipate it changing in the future?

Thanks in advance.
full member
Activity: 817
Merit: 140
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legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Higherhighs is definitely a weird hire, given that he is all but confirmed cheating at their OFCp tables. I wonder if the SWC team thinks he helped or hindered the site.

Seems like you have a personal vendetta but I'll bite in case I'm wrong.  How is he all but confirmed cheating?  Solver? collusion?
full member
Activity: 817
Merit: 140
Official SwC Poker Bitcointalk


If you are curious about the reason for a chat mute that you have received, feel that you received a chat mute in error, would like to report chat that you feel violates the rules, or want to give feedback on this issue we invite you to email support.



This is BS btw. support rarely ever responds to emails, let alone in a timely manner and if you are really, really lucky you may receive a response weeks late in broken english that doesn't even address your question/concern.

I was recently banned for literally no reason. I do not use racial slurs, I do not spam the chat or do anything else that was against the rules. The day I was banned I was hardly even chatting when suddenly your moderator announces in chat that I am receiving a one-week ban along with another player (who was antagonizing the moderator all day to be fair) would be receiving a 1 month ban. I asked why in chat because he surely must be making a mistake but received no response and moments later lost my ability to chat. The other player who had seemingly earned is ban in all respects continued to chat for the rest of the day when Higherhighs addressed it saying "oops i spelled your name wrong when trying to ban you so consider it a warning.

Meanwhile I wrote a very polite and reasonable email to support trying to figure out what I did wrong and of course I have yet to receive a response (it has been one week now.) I have @swcpoker many times on twitter and have not received a response.

I do not break the rules. I do not use racial slurs. I do not abuse other players. I was already not doing these things before the new rules were implemented. I am also pretty sure I was actually permanently banned because it has been one week and I still am not able to chat on the site.

I am done, thank you for years of fun SwC but I won't be treated like scum for no reason.



Please PM us with your username and we will review whether a mistake may have been made in your case, and look in to the issue with support email response time.
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