To recap:
--Site currently has absolutely no players' rewards/loyalty program, something that every single other poker site has.
It's actually worse than that. They scaled back and then discontinued promised lifetime rake rewards (krillrolls). So they now have a history of promising something in order to get people to generate rake and then not fulfilling their end.
One thing they do have is table starter rakeback, but it pales in comparison to it's competitors.
--Site has little to no traffic for ring games.
Seems accurate. Right now there is one game running. And it's headsup.
--Site has consistently slashed GTDs for tourneys that still fail to run due to a lack of registrants.
Correct. I stopped grinding tournaments on there when they sneakily cut all the tournament's guarantees and none of the worthwhile daily tournaments would run regularly and looking at it now it looks like they are even lower.
--Management has failed to deliver clients for the different OS's promised over 1.5 years ago.
And has stopped communicating with the players who want to play on their site.
--Support has failed to patch broken hand history logs despite constant complaints for months.
--Repeatedly pointing out these shortcomings in lobbychat will lead to either harassment from other players or chatbans.
On a side note, the current strategy seems focused around trying to depict rakeback % as a reward for krill. This is hilariously LOL because anyone can sign up with a variety of other BTC-facing sites and receive 20-30% rakeback from the start, instead of having to dump 50+coins of rake to achieve similar rakeback on SwC.
The only thing management has proven to be exceptional at is taking the goodwill garnered by the previous iteration of SwC and driving it to the ground, and making promises that it cannot/doesn't intend to deliver on.
The constant cutting of rewards/promos/guarantees (which will only lead to less players playing on the site) and aggressive silence on all social media and forums is very very odd. It almost seems like they are trying to fail. I really wish that the current owners would just sell their stake or hire a competent poker room manager. SWC honestly has the most potential of any non-Stars poker site and it's just being wasted.