Did you receive an email from DHL?
Mine is supposed to ship today, but nothing.
KNC website still says In Progress
a lot of people have issues with dhl .I never got contacted by them.i contacted them after 3 days and they told me the next day by luck..also in my state in the Midwest they only have 1 place to pick it up the capital ...if you miss the truck guy (even with note) and they are "contract" drivers ie not DHL .they won't leave the package...according to a nice dhl rep they may feel they could get jam'd up by dhl so won't leave it....better safe then sorry take it back to the capital....
it is pretty rinky dink in the states ....so call this number talk to a rep....you may get a tracking number out of them at this point
phone is 1-800-225 5354 (I think) or check the www.dhl.com site
it took like 4 days to get to me by the by..my box was trashed had to be held together with two hands.but my miner works well..so the soggy box helped imho it was probably "hand carried" rather then tossed from Sweden
anyway just my experience call to play it safe...one other guy on here had no zip code and it was on its way back to Sweden another guy had another issue..so it saved my butt and 2 others so far that 1-800-225-5354 number..if I have the 800 number wrong google it
good luck
Searing