Topic: Swedish ASIC miner company kncminer.com - page 183. (Read 3049514 times)

i think a 'flower technologies' did but they may be kaput

the key thing to remember about KNC is the word 'promises'

I would not hold my breath on this happening and if it does it will be next year imho they will
even start to look at such with all the crap they have on their plate

at least now I have a really really good idea on why bitcoinorama left this last spring
that seems pretty clear as mud.....hard to work for KNC customer service ie tech support
if the firm does not believe in it.....interesting to see how long his NDA was ...which is
another guess on my part

Good to know that it is possible to get some refund.

Hello,

just i want to give everybody who is interested, some information about KnC Miner and their T&Cs. This information is from my lawyer in Sweden.

Everybody who wants a refund and are customers, they have a realy good chance to get back the money (refund).

If KnC tell you, that you are a business and you go to the court in sweden, KnC have to prove that you are a business (is proof obligation in the). They have to present the document that you are a business (business identification number). If they can not prove it, the T&Cs of KnC will switch AUTOMATICALLY to a consumer contract!  In this case you have a 14 day right of withdrawal.
Problem is, that everybody, who wants refund, have to go to the swedish court, because every judgment is individually and can not copied to other consumers/customers!

The most important thing is, you have to cancel the contract with KnC within 14 days after delivery. If KnC rejects your right of withdrawal, it doesnt matter because when you go to the court and will win there, you have preserved the form of the consumer rights because you have changed automatically.

More information soon...

MB

Bitmaintech says their L1 will be Scrypt-n compatible.  We'll see in December I suppose.

I would avoid KnCMiner at all costs. They are fast to take money but do not honor their word about refunds.

FACTS:
—————————
I PAID KnCMiner USD$13,200.20 in December 2013.
I REQUESTED a refund on May 2014 from Kurt.

TODAY is November 11, 2014, which is:

340+ days from when I placed my order.
170+ days from when I requested my refund.

KnCMiner only gives excuses about refunds and deletes posts and bans people from its forums.

I encourage all the other KnCMiner victims to:

1) post here
2) post on social media
3) file complaints with the bureaus below
4) be persistent

[email protected]
The Swedish Consumer Agency and the Consumer Ombudsman together comprise the central government body responsible for consumer affairs. An important task for us is to ensure that the market complies with laws applicable in the consumer field. The main laws are the Marketing Act, the Consumer Contract Terms Acts and the Product Safety Act.

If you have questions about cross border trade you can contact Konsument Europa, www.konsumenteuropa.se, telephone: +46 54 19 41 50.

You can also make a complaint to the National Board for Consumer Complaints (Allmänna reklamationsnämnden, ARN www.arn.se). ARN is a government authority, whose main function is to resolve disputes between consumers and tradesmen/companies. The Board issues recommendations for the purpose of settling disputes. The address to ARN is Box 174, 101 23 STOCKHOLM, telephone: +46 8 508 860 00.

Good luck and keep at it.

I have a guy who does high end electronics...ie he can repair with microscope etc robot built high end tv's for example (although he says eventually that won't work
anymore with robot builds) only 3 guys in the state that can do this

so it comes right down to having bad plug issues and sending it back ....probably will have him just fix/replace.....if as was stated on here (can't find the link from a guy
who got a knc email and quoted) it really is $400 usd to send the 1 cube back (i have one with 2 bad dies still with others mines 297.1 so KNC could prob tell me to go
for a hike anyway) ..but also in the quoted email it says can take up to 7-8 weeks to return..this was a week or two ago ...

if above is still true ...(could be longer this is an estimate by KNC) comes down to it I'll just have him mod the problem unit(s) if it comes to that

I asked on KNC forums about this but doubt I'll get a reply as detailed there as the guy who quoted the email got

thought i saved the link will try to dig it up




and as an above post asks I'm running mine at 220v with 20amp sep circuits each and a triplite euro 220v surge protector on each

the triplite is a good deal ..ice storms here brown out city...i'm sure it helped big time

@Bogart - Those are really pulling around 400W each!?!  Color me amazed they haven't torched right up.

I guess I'm one of the lucky ones (relatively speaking).  All of my dies work, and I clocked them all at 325MHz.  So far nothing has burned up.

I've been meaning to redo the power connectors on the hashing boards, but I've been too lazy to do anything yet.



You can see where I bumped the clockspeed after the first 30 hours or so.

Power draw at the wall is 1620W.

scrypt only at the moment. KNC is making noises about doing scrypt-n at some point in the future but VertCoin, one major scrypt-n coin, is moving to Lyra-2 proof of work ASAP.

Thanks!

Are these beasts capable of mining X13 coins? I'm still a bit of a noob when it comes to this stuff, just pointed them at ghash (from my reading seems to be one of the only pools to work good) to try and minimize my losses on these things.

Its used for load balancing, which last time I checked didn't work right.
Check the bfgminer README on github for info on what the numbers actually do. ( https://github.com/luke-jr/bfgminer )

I've got what might be a dumb question.

What is quota for when you are setting up pools in the Titan?

Yes, and insisting on sending the defective product, which may even be a fire hazard, instead of offering refunds and then using the Titans in their mining farm operation. How could they possibly believe that this was the smartest thing to do?

I just tried solo mining VIA. The Titan sits there in a tight loop spending all of its time flushing and gets all upset

~L)L~

thanks for the info cryptodevil. KNC seemed determined to force customers to go to court. Not sure that is real smart because if they lose a legal precedent has been set.

good luck !

My friend has also engaged a top-flight Swedish lawyer to handle his company's cancelled order. KnC simply stopped responding to his emails asserting his right to cancel due to the units not functioning as per the original specs and, even though he repeatedly told them not to ship the units AND they received a formal letter from his lawyer, continue to ignore the problem and look like they are going to be shipping the units anyway.

He's having a conference call with his lawyer tomorrow and will ask about the best way to handle the situation regarding if/when UPS come knocking.

I used another lawyer as individual law suit are quicker to resolve. You may need to ship back titans to KnC on your expense since you accepted from UPS. I never signed UPS so they are still holding my shipment and waiting for KnC to respond.

Thanks for the update cryptomole. I'm waiting for v1.06 firmware to do some testing for a formal assessment on whether the Titan meets advertised specs before proceeding as I think a claim of non-performance is the best basis for a refund.

Good luck !

i have to agree with Searing, i got 16awg cables from Cablez and he did absolutely terrific job with those cables... He also made me PSU jumpers that allow me to turn on PSUs without using motherboard cables... the workmanship is outstanding, pcie cables are heavy and pretty thick, couldn't be happier...

Looks like its 8 or 9A depending on pin material.  It is also highly dependent on local temps and even the pcb traces it goes into.  The idea behind going to 16awg is really to reduce resistance/voltage drop which in turn lowers the local temp somewhat hopefully increasing the current capacity of the pcb connector a small bit.

All of this is really not necessary if they would just redo the pcb with 2 connectors.  It shouldn't cost much comparatively to constantly doing RMAs.