Topic: Swedish ASIC miner company kncminer.com - page 203. (Read 3049514 times)

As a warning.
I sent equipment to guarantee the KNC.
When it come back to me? No one knows!

Fredrik (kncminer)
Hi,
I'm sorry, but we do not have a estimated time. We will get back to you when your cubes are ready to be shipped out.
Med vänlig hälsning  |  Best regards

KnC is finished. They will not be selling even calculators.

Well its been a full month now since KNC announced that they had started shipping the Titan (Q2/Q3, well within Q3 LOL) and I'm still waiting for my Titan, payment received 3/21. They have now had my hard earned $10000 for a full 7 months. The only thing I have received from KNC is a ban from their forums.

The implied warrantees of merchantability and fitness for purpose which exist on all commercial goods can not be voided by KNC claims of a non-refund policy.

The Titan is a faulty product which is unsafe to operate as shipped and has not been delivered in the promised timeframe.

The best you can say about it is that it mines some scrypt coins some of the time on some pools for some people, for a while before exhibiting reliability problems.

Kurt's claims of a 'silent majority' of satisfied Titan owners whom nobody has seen or heard of is unsubstantiated. His past employment with Fantasy Interactive" ( http://se.linkedin.com/in/kurt667 ) has obviously prepared him well for his current position.

KNC won't be selling anyone I know in the crypto mining world another product, ever.

i'm always available to be in your /ignore slot (i'm not shy) and it is a frigging list of addresses by the by

Searing, your posts need to be longer.

NOTE: This is mostly a re-hash of info from knc forums and bitcoin talk.....I just have been grabbing this info as it pops up on knc forum and here
in case (likely) after I get my Titan (that don't work) I will have to use such resources...there are probably better lists and more informed folks
but a couple people asked me via PM and this is what I have in my kncwtf folder...for when (not likely an if here) I too will have to use such
resources to get some kinda satisfaction back from KNC...in my case it is the Titan...

anyway as long as I made this to PM those guys for what it is worth I tossed i up here

I make NO CLAIMS ANY OF THIS WILL WORK OR THE FOLK INVOLVED ARE LEGIT ETC...Just a list of stuff/options I've been grabbing
in case KNC does not in some way make good on its promises of working products..delivered in time..doing wtf they said they were supposed to do

(yeah you are right I will be adding to this list and probably using it sooner rather then later)

best source is this thread and knc forums..but save knc forum stuff...I fully expect them to nuke the site..deletions and banning are way up
so save all the pages etc on the knc forum imho it is gonna get pulled one of these days





https://bitcointalksearch.org/topic/m.9236786

above fire hazard titan

https://bitcointalksearch.org/topic/m.9212232

above knc form letter used from bitcoin talk

http://www.kncrefund.com/faq.html

above knc refund site

https://bitcointalksearch.org/topic/m.9176241

above how much $$$ knc has been putting into its data farm vs getting

Neptune/Titans out and fixed


https://twitter.com/KNCRefund

above twitter knc refund feed

http://cryptomining-blog.com/3594-potential-class-action-lawsuit-against-

kncminer/

above news article on knc class action being taken


http://www.konsumentverket.se/otherlanguages/English/This-is-how-you-file-a-

complaint/

above complaining to swedish consumer protection agency

http://www.konsumentverket.se/otherlanguages/English/Consumer-rights/Right-

to-cancel-a-purchase-Right-of-withdrawal/

above right to cancel 14 days same agency

http://www.konsumentverket.se/otherlanguages/English/Consumer-

rights/Defective-goodsComplaint-/

above same agency defective goods policy (plenty of titan neptune probs)

https://bitcointalksearch.org/topic/m.9195914

another form letter to an agency to look at or use as an example of how

https://bitcointalksearch.org/topic/m.9196020

above links to the above also usa Better Business Bureau and world wide one

https://www.bbb.org/

usa better business bureau

http://www.consumersinternational.org/

above consumers international

http://europa.eu/youreurope/citizens/shopping/unfair-treatment/unfair-

contract-terms/index_en.htm

above unfair contract terms EU

http://kncclassaction.com/

knc class action being considered (one of many)

https://www.ftccomplaintassistant.gov/#crnt&panel1-1

above usa FTC federal Trade Commission

http://forum.kncminer.com/forum/off-topic/miners-cafe/64659-poll-in-your-

opinion-when-will-titan-finish-shipping

above missed shipping date knc forum

http://forum.kncminer.com/forum/main-category/hardware/64717-truth-about-

titan-cubes

above example of titan cube issues

you just need to go on knc forum and look around before stuff is deleted
on how much all this Titan just does not work...

cubes/controllers/will not mine on multiple pools will not mine on fast block

coins ..only works litecoin...just use the forums to find many of the specific

instances...

copy the pages when you do cause I myself expect them to pull the forum as

people get more rilled up and they flush the site
too many details but that is where most of the real info is at on problems

https://www.kncminer.com/news/news-111

https://www.kncminer.com/news/news-112



above knc news on titan problems


that should keep anyone more then busy

as to myself I'm unsure about the proper method ..I don't think refusing the

unit will help..from their actions so far they would simply hold the unit

hostage if they know you are going after them legally imho

i myself will probably wait get the unit then do all or most of the above like

everyone else after the fact..in that 9 out of 10 of the Titans don't seem to

work in some manner ..most have at least 1 bad cube etc....we likely will have

to play RMA games with KNC and document everything and use the resources above

anyway what i plan on doing getting it in hand see what is broken then do the

consumer protection stuff above...right now if you complain to kurt or to

sales at knc in my experience they just don't reply to you anymore in

email..which could be tough on a RMA in the future or something..so imho
it is not much of a streach if you complain before you get your unit..you may

never see the unit..such as it is

anyway I just have been grabbing these links as they pop up on bitcoin talk

..some may be scams....just be wary of them....others should continue to get

on and say how things are working for them...but get on the swedish miner

forum of bitcoin talk and just keep track also yell in forums for help from

others more up on this or in the process then myself also

if you do want to tip as you suggested feel free to do so ..it is not needed

however in that as long as I made this speel here ..I may as well post it on

bitcoin talk as well

but here is my bitcoin address .. again I just compiled the info so not that

big a deal

14LZGNSwg274baePA7AUBreUAxtRKx3KhK

well off to dump this on bitcoin talk as long as I wrote it all out...I'm sure

others have better info and more links ...swedish miner forum on bitcoin talk

and knc forums is where you will get the most info..be guick on the knc forums

and save the info ...I do expect them to flush their site one of these days

when things get more heated

and again keep track of this thread and knc forums thread ....for the latest info on new legal options
or progress of the above existing options

good luck

Searing

They will send you the titan at best. and that would be the end for your case with the debt collectors.

Well,not to be a dick,but everyone was warned:



Sorry,hope folks learned that lesson...................... 

I'm still waiting for my 2-for-1 bonus Neptune.

I expected to get it in August, now it is October.

getting it eventually is not the issue...it won't get even 1/2 of what you paid for it on a best case imho

the problem is from looking on this thread and the www.kncminer.com thread...is that 9 out of 10 times it just won't plain work

on multi-pool

with fast block coins

only seems to kinda work with litecoin pools at best

plug burn out issues

most of the titans I can tell shipped so far have at least ONE cube bad if not the controller

an SD card they recomend you swap to a better class 10 version....although their instructions on knc site up till recently were incorrect

no real manual/fix stuff on the fly /DIY instructions on the site

anyway kinda makes me wonder if I should just sell it on ebay in hand un opened and walk from this headache

current price on ebay is 4.8k as of today in hand unopened 'buy it now" FYI

so me I'm not sweating it not arriving.....with probably easily more then 75% of the units they have shipped (not all that many) going back to RMA
..the likely slow down in shipping is they have practically as many units coming back via RMA as they have going out

it is quite the 'clusterf**K don't ya know

me legal miner in USA can write off 1/4 in equip depreciation (over 5 years) should I choose...and truthfully EVEN WITH THAT  I bet on a best case

will only get 1/3 (including the above write off) of the purchase price back...another 3-4 weeks of this and people can almost expect a complete loss imho

esp if the mutlipool and only can do litecoin pools continues to be the case

as far as support goes..only KURT on knc forums and he is in FULL denial mode..so if you piss him off you won't get any answers..truthfully he has no idea
or control of what the higher ups are doing anyway ..just a tech guy....but to say he is getting a bit tired of us yelling is an understatement

so knc is now in full bfl mode.......$$$ corrupt I guess....they have fallen very very fall...trashed they good reputation imho........stunned at how fast they

..in zombie speak .... 'turned' so to speak into BFL

anyway imho it is all moot......on when they ship it .unless they fix a hell of a lot from quality control to multi-pools and the rest...and I don't see them

giving enough of a damn for this to happen....90 day warrenty for most Titans (they will not tell WHEN that started SOME  front end titans get 1 year
but if that is 1st day orders or not they won't say..they just say 'when you signed up whatever the toss said when you paid..)

so imho they will just run this out say 120 days (of which for some folk 30 days is almost gone) ..get the crap out the door like the frankenjupiters and walk
away from all equip to customer sales...directly to their data hall investment farm

KURT sorry to say is the last man out of the building holding the line...till they tell him to run like hell off the forums when the 90 days is kaput for most of us

i see no other outcome from their past actions then a full rout/run away from their responsibilities ...again the 'deafening silence" they are too quiet...
compared to the 'volume' of unsatisfied customers....the only reason is they just plain don't plan on answering us....they are just gonna frigging walk away imho

ｍｅ　ｅｔｈｅｒ～

Same.  I've been "braced for impact" for 40 days now.

Actually, I'm still waiting my miner, I really hope to receive it, even through I will lost fiat for it, but I still have a miner, that's what I'm thinking now, just wish KnCminer could solve problems and ship as quickly as possible.

Before you can successfully collect on a debt, you first need a legal judgement against KNC. This firm appears to be debt collectors, not lawyers.

At the moment, I don't think there are any outstanding legal claims.

maybe him ? http://se.linkedin.com/pub/henrik-ask/37/9ab/b4b

anybody from EU is tryign to do something?

i want refund too but we need european lawyer/company im in EU also.

Well that tosser Kurt banned me for asking difficult questions and making pointed observations about the Titan quality issues, reliability problems and KNC's inability to either fix the firmware or deliver a working product on schedule. He continues to delete inconvenient posts, calls customers liars, blames the pools, argues with customers after they are banned and unable to reply, refuses to give customers any information about shipping dates and generally carries on like the pissy little twink he is.


I think we need to start a KNC 'banned with pride' subchapter of bitcointalk

This company's rating has been updated in the Manufacturer Trustworthiness thread.

[This message won't be monitored, discuss your concerns in the thread.]

yw, good luck.

thank you for worrying for me
i think it's legit http://www.godfinans.nu/en-GB