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Topic: Swedish ASIC miner company kncminer.com - page 208. (Read 3049515 times)

sr. member
Activity: 441
Merit: 250
GET IN - Smart Ticket Protocol - Live in market!
October 16, 2014, 12:16:12 PM
Quote
KNC has been assuring readers of its forum that the bad experiences of Titan owners who conribute to the KNC forum are not typical customer experiences and that impressions of unreliability and faulty behavior of the Titan gained from reading the KNC forum are a result of sampling error, ie: most posters on the KNC support forums are going to be people having problems.

Fair comment. However KNC are unable or unwilling to produce statements or affidavits from happy Titan customers.

So, lets take a survey.

Are there any Titan customers here who have received a fully functional and reliable miner which continues to operate reliably and can mine any scrypt coin at 300+ Mhs without baby sitting, firmware reloads, SD card reflashing, or significant bfgminer errors ?

I have 3 titans running and all of them are pointing to wemineltc.com (All other pools are unstable or would produce lesser hashrates)

I had to replace SD cards for all 3 titans - all of the original cards failed within weeks of mining.

Firmware 1.04 did bring some stability, but here is what I currently have:
Titan 1: is 62.5% (75%,25%,75%75%)
Titan 2: is 75% (100%,75%,25%,100%)
Titan 3: is 81.25% (75%,75%75%,100%)

So, all 3 titans are now operating at 73% of the full advertised capacity.

I do have to babysit those titans all the time - rebooting/reconnecting or fixing something. I'm not a happy customer


legendary
Activity: 2240
Merit: 1254
Thread-puller extraordinaire
October 16, 2014, 11:52:20 AM
Didn't KnC originally claim they'd be able to complete shipping of batch 1 within a week or so?

Also, with regards to their "we're working around the clock to fix these problems and get these units despatched", shouldn't they be following that up with a caveat explaining that "we're working around the clock" doesn't actually mean outside of regular working hours or weekends or Swedish public holidays.

Because, you know, "fuck the customer, we've already got their money", amirite?

sr. member
Activity: 476
Merit: 250
let's have some fun
October 16, 2014, 11:22:19 AM
Check out this pool http://www.simplemulti.com i've got on my 2 CUBES 150 Mh/s, 2 is @ RMA, repairing Sad

I assume those 2 cubes now contribute to the shipping of next one in the queue.
Low chip yield requires them being creative.

Send every one 2 bad cubes s/he will return soon.
Then ship those broken ones to the next, wait for return and repeat.

Would explain the delays in shipping.
full member
Activity: 155
Merit: 100
October 16, 2014, 10:42:41 AM
Check out this pool http://www.simplemulti.com i've got on my 2 CUBES 150 Mh/s, 2 is @ RMA, repairing Sad
member
Activity: 78
Merit: 10
October 16, 2014, 10:05:00 AM
KNC has been assuring readers of its forum that the bad experiences of Titan owners who conribute to the KNC forum are not typical customer experiences and that impressions of unreliability and faulty behavior of the Titan gained from reading the KNC forum are a result of sampling error, ie: most posters on the KNC support forums are going to be people having problems.

Fair comment. However KNC are unable or unwilling to produce statements or affidavits from happy Titan customers.

So, lets take a survey.

Are there any Titan customers here who have received a fully functional and reliable miner which continues to operate reliably and can mine any scrypt coin at 300+ Mhs without baby sitting, firmware reloads, SD card reflashing, or significant bfgminer errors ?






Figured I'd chime in here. After making a nice profit with a Jupiter split with a friend we both decided to buy Titans immediately once they were available.

Titan 1 (mine):
running on fw 1.02 currently getting 300mh/s on wemineltc. Only pool that will achieve 300mh/s that I have tried. Original SD card is corrupt. I bought 2 extra class 10's and a spare Pi just in case. (more money down the Titan drain)
fw 1.03 or 1.04 results in dead dies within 10 minutes of running. It's always ASIC 0. Moving cubes around doesn't help. No matter what cube is on ASIC 0 the dc/dc's disappear or go dead. Fw tries to restart dies but never succeeds and just loops messages in bfgminer every couple of minutes.
So currently stuck mining LTC (which i didn't want to do) and probably stuck on 1.02 if future fw doesn't solve the dead die problems.

Titan 2 (friends)
Was running 300mh/s on wemineltc before the SD card got corrupt. He bought a new one and reflashed now it's about 220mhs on 1.02 on wemineltc. Not sure what the issue is as he hasn't had time to explain or troubleshoot but I do know all cubes are running at 300mhz. Probably dead dies but I'll check that next time I have a chance to look myself.

Although it seems like I'm one of the lucky ones, overall we are not happy with giving so much of our profits back to KNC for a product that isn't even close to what was advertised when we paid for it.

legendary
Activity: 1316
Merit: 1014
ex uno plures
October 16, 2014, 08:47:59 AM
KNC has been assuring readers of its forum that the bad experiences of Titan owners who conribute to the KNC forum are not typical customer experiences and that impressions of unreliability and faulty behavior of the Titan gained from reading the KNC forum are a result of sampling error, ie: most posters on the KNC support forums are going to be people having problems.

Fair comment. However KNC are unable or unwilling to produce statements or affidavits from happy Titan customers.

So, lets take a survey.

Are there any Titan customers here who have received a fully functional and reliable miner which continues to operate reliably and can mine any scrypt coin at 300+ Mhs without baby sitting, firmware reloads, SD card reflashing, or significant bfgminer errors ?



copper member
Activity: 2898
Merit: 1465
Clueless!
October 16, 2014, 05:47:26 AM
what a bunch scumbags, KnC is going the same way as BFL and Black Arrow -> big asshole scam company

well only place left with any honor of any note equip wise now (mnfg not reseller) is www.spondoolie-tech.com they gave me a refund
and did not have to after I made some points on their sp30 not being applicable as a home miner...they PM'd me privately asked me if
I wanted a refund..it was an aug order I probably coulda ROI'd ..but took the refund..the pres of the company actually follows the
spondoolies thread on bitcoin talk and replies....they don't mine as a company...also maybe that is the diff

i suppose in 6 months they will also go to the dark side..it is a curse of too much fast $$$

but as of now they are the ONLY place I would consider for a pre-order..but alas at the current difficulty and bitcoin prices
and their mnfg costs ..that don't make sense right now either

so anyway is there any other mnfg out there anyone can recommend also? That have not or at least likely will not go the route

of KNC and BFL and just plain screw us over?

It would likely be a short list but maybe we need to make such a list

but as of right now as a maker of machines......I only got the one place left.....chime in I'd be interested to see if there are any others?
copper member
Activity: 2898
Merit: 1465
Clueless!
October 16, 2014, 05:39:52 AM
Wow  Shocked    These fuckers haven't even logged in to this forum for many months!!!  Roll Eyes

https://bitcointalksearch.org/user/kncminer-94550

Good Luck all,your gonna need it  Cry

well...got to the knc forums www.kncminer.com look there..they still are claiming folk get 300mh on their miners....they still neglect to
mention most of these people can only mine litecoin....freq reboots (babysit miner) usually only 2 of the 4 cubes work (they say RMA but
also say do to swamped can't tell you when you will get your cube(s) back) and generally all problems are due to multi-pools not them

its a farce..the Titans are broke and they have NFI of wtf is wrong yet

they made 200 million by some estimates this last year in USD .so...they can drag this out in court for a long long time

the money is basically 'lost' imho....being a legal miner in usa (due to bank error had to prove i was a legit biz took one day to fix but still stuck as had to file)

I can take 25% off equip and so far last year and this year (likely) will not have to pay taxes (last year coulda paid 4K but with equip did not pay any)

so only option i can see ..some of you may just want to check with a CPA and see if you are equip heavy this MAY be an option (drastic I know but all

I have from my situation is out of my 17.5k of equipment from 2013 onward I can write off $4375.00 usd applied to taxes due over next 5 years (under

quidelines bitcoin miners are Computers 5 yr depreciation)...it an't much but last year did not have to pay 4K and this year likely won't pay anything in

of any note for mining either (jupiter and whenever I get the Titan) ..so my situation sucks..but at least I MAY not get completely screwed by the Titan

now if they could just get the damn thing to work with fast block coins/ multi-pool and miracle of miracles scrypt N I just MAY get 1/2 my purchase

price back on the Titan after all this with the above equip depreciation....an't much but better then the 1/4 of purchase price if not in my unigue legal

miner situation....anyway my advice talk to a CPA...look at your options.....(hell if i want I could even sell my coins mined last year at 1200 usd at a

loss as well...not gonna do that but for those richer then myself my be another option as a legal miner in usa)

all I got....but essentially just gonna have to eat this is what it is looking like ..even after I jump in the pool with all the class action and the rest

wtf got a BFL refund..that was a miracle....but hard to beat myself up on this on an order from last march 27th when KNC was golden ...till since

then with KNC's decision from frankenjupiter on..just to not give a f*ck and screw over consumers....hard to protect one self from that kinda 180 degree

turn around to the dark side treachery

live an learn I guess
full member
Activity: 212
Merit: 100
October 16, 2014, 05:26:15 AM
what a bunch scumbags, KnC is going the same way as BFL and Black Arrow -> big asshole scam company
sr. member
Activity: 445
Merit: 251
October 16, 2014, 05:01:00 AM
Wow  Shocked    These fuckers haven't even logged in to this forum for many months!!!  Roll Eyes

https://bitcointalksearch.org/user/kncminer-94550

Good Luck all,your gonna need it  Cry

Thank you, but they'll need more than us. They will close down business, that's very probable. We have to get rid of this people, they damage all the crypto world.
legendary
Activity: 2212
Merit: 1001
October 16, 2014, 03:33:44 AM
Wow  Shocked    These fuckers haven't even logged in to this forum for many months!!!  Roll Eyes

https://bitcointalksearch.org/user/kncminer-94550

Good Luck all,your gonna need it  Cry
sr. member
Activity: 445
Merit: 251
October 16, 2014, 01:29:09 AM
They owe us LTC+doge for every day starting from 30 September until the deliver.
hero member
Activity: 859
Merit: 1000
October 15, 2014, 11:53:31 PM
Would be funny to observe a trial in the US
Next would be EU probably
legendary
Activity: 1974
Merit: 1003
October 15, 2014, 06:42:34 PM
so it looks like KNC turned out to be like 99% of ASICS companies, got the $$$ , started to miner for themselves , dont care about customers no more.

SAD
legendary
Activity: 1316
Merit: 1014
ex uno plures
October 15, 2014, 06:04:23 PM
http://www.coindesk.com/us-attorney-investigating-potential-class-action-suit-kncminer/

Quote
KnCMiner director of marketing and public relations Nanok Bie confirmed with CoinDesk that the company is aware of the potential class-action suit taking shape.

Bie stated that the bitcoin mining industry, and the ecosystem as a whole, is “a high-pressure business with a lot of strong feelings”, but argued that the class action suit being explored by Lin’s office will not succeed.

“There is no basis for legal action,” Bie said

 Sure what answer did you expect from their marketing director. The funniest part is when he says" we are a honest and transparent firm". Try and ask their support when will I receive my Titan. I hqve several email with answers like" unfortunally our system doesn't allow us to see the queue"

I'm sure I won't have any titan.
that bunch of clowns must close.

Bie is a complete joke. Coindesk needs to listen to the stories of Titan and Neptune customers and read the KNC forums to understand the depths to which KNC has sunk.

The Titan is an unreliable faulty product that is unsafe to operate.
sr. member
Activity: 445
Merit: 251
October 15, 2014, 05:13:46 PM
http://www.coindesk.com/us-attorney-investigating-potential-class-action-suit-kncminer/

Quote
KnCMiner director of marketing and public relations Nanok Bie confirmed with CoinDesk that the company is aware of the potential class-action suit taking shape.

Bie stated that the bitcoin mining industry, and the ecosystem as a whole, is “a high-pressure business with a lot of strong feelings”, but argued that the class action suit being explored by Lin’s office will not succeed.

“There is no basis for legal action,” Bie said

 Sure what answer did you expect from their marketing director. The funniest part is when he says" we are a honest and transparent firm". Try and ask their support when will I receive my Titan. I hqve several email with answers like" unfortunally our system doesn't allow us to see the queue"

I'm sure I won't have any titan.
that bunch of clowns must close.
hero member
Activity: 692
Merit: 500
October 15, 2014, 05:06:58 PM
http://www.coindesk.com/us-attorney-investigating-potential-class-action-suit-kncminer/

Quote
KnCMiner director of marketing and public relations Nanok Bie confirmed with CoinDesk that the company is aware of the potential class-action suit taking shape.

Bie stated that the bitcoin mining industry, and the ecosystem as a whole, is “a high-pressure business with a lot of strong feelings”, but argued that the class action suit being explored by Lin’s office will not succeed.

“There is no basis for legal action,” Bie said
newbie
Activity: 3
Merit: 0
October 15, 2014, 04:49:59 PM
Any Titan deliveries this week? It has been pretty quiet  Undecided
sr. member
Activity: 445
Merit: 251
October 15, 2014, 11:12:04 AM
Please everyone consider joining the class action lawsuit. The more people the more momentum to get things going and for proper things to fall in place.

Fill out the following form and email it to [email protected]


Fill out the following form and email it to them:

Thank you for your email. We would love to talk to you. I am currently trying to get the website up with the basic intake form. For now, please fill out a basic questionnaire so I can do a basic intake. In general, I am really interested in your specific experience with KNC. If you know specific dates (of when you ordered, the expected delivery date, etc) and can reference your interactions with them (if any), that will be great. Thank you. Charlotte

Name:
Email:
Phone:
Address:
What product did you purchase from KNC?

Where did you purchase it from? (Example: KNCMiner.com)




How many did you purchase?

What was the total cost?

When did you purchase the products?

Did the products shipped to you? Y/N

If the products were shipped to you:

KNCMiner agreed to ship the product to you by when?

When did you actually receive the product?

Are the products as advertised?

If not, please explain...

 

Done yesterday.
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