Topic: Swedish ASIC miner company kncminer.com - page 251. (Read 3049515 times)

Second mouse get the cheese, now I understood.

Had the same problem with the them requesting legal advice , called also some lawyer houses and no response (for over 2 weeks ).
Contacted The ECC and no help until now .
They told me that if you also contacted different agencies for support they will not help you .
Best
T

Could anyone speaking swedish call the lawline, a free phone line for legal advice?
http://lawline.se/contact
They would simply not speak english to me, and then conclude the call with "Thank you". Not very friendly; this case does change my opinion of Sweden dramatically.


The most important questions are:

• Is ordering a bitcoin miner a business activity (and hence the purchaser a business)?
• Is bitcoin mining a business activity?
• Do we need to accept a product (as a business or as a consumer) that potentially poses a fire risk?
• What are our options for resolution (dispute resolution? mediation? litigation?) and what are their costs?

I`m waiting for a refund for over 140 days
I had a real problem as my father needed a kidney transplant and asked for a refund on 30.04
Call them , explained them my problem , send them medical leather with the translation of my sister diagnostics and medical problem  (the whole family has health issue ) .
They did not refund me , is the same answer over and over again .
I`ve sent email requesting assistance to over 15 Swedish lawyer with no response .

This is the worst company I`ve ever encountered in EU.
I had enough .

Best
T
 
 

Well it is more then bloody official KNC will be offering NO compensation of any kind for 1st batch customers 300mh is it...which leads me to believe that their
other claims are FUD as well 1) that they will try to tweak the 300mh to 400mh with firmware updates and 2) that the stuff can do scypt-n and other algorithms
in any meaningful way (i suspect something like you can do scypt at 300mh but scypt-n at 50mh or some such due to ram considerations)

here it the link and the definitive reply from kurt (and my snarky reply after)

http://forum.kncminer.com/forum/resellers-affilicates/general-questions/57759-compensate-batch-1

meanwhile gawminers (who bought out zeusminer) just announce Q4 300mh unit for $1599.00 USD this of course after their 750mh units (which are virtually hashing) at 1/2 the price
of a first batch Titan.....again the 750mh vaultminers are since sept 25th virtually hashing till they physically ship

and now I see this here 1599.00 man things are really going nuts in the asic world scrypt and bitcoin

https://zeusminer.com/product/zeusminer-volcano-300mhs1000wscrypt-asic-miner/



KNC has no reason to compensate us now that they have no refunds..and i truly expect them to announce their 'modular' based Titan Data Hall in NOV 2015
after they have shipped their last equip product out the door to us home miner dinosaurs ...

why kick up 5000 plus Titans up 100mh each in compensation just to raise the difficulty on their future Titan mining farm?

well played KNC well played...last summer you took the high ground claiming you wanted to help small miner's and not be BFL ...look in the mirror you are BFL

so I'll eat the Titan loss ..sit on the coin I've mined..and ponder these developments.....

so it goes


 

This is what pisses me off! KnC came to this forum because there was no other place for them to go, to take advantage of bitcoiners to build their enterprise, but now won't take the time to address the lawsuit concerns because they just fuckin' don't care what the hell their investomers think.

In their eyes, you're all just pieces of shit.


From early on I proved that the above was a blatant lie. Hell, the contrived text on both their sites prior to KnC were riddled with misspellings of the street that their supposed office was located on. I'm surprised they spelled their names correctly. Then this Alex dude comes outta nowhere espouses how great they are in his own coy way, later to be employed by KnC.

What a fuckin' ruse!

I felt its going to go bad so i took the cloud and seems it was a good move - http://instagram.com/p/qKTBTnwqg-/

 Batch 3 is still up for sale on their site.  Not good news for people waiting for the bonus miner or a refund.

Has anyone received their bonus Neptune yet, or had notification of shipping... or heard any news?

I keep banging on about it, but as a CA batch (batch 0) customer, I had expected to get my bonus Neptune last month.

No, without if we are B2B buyer, so we have the right to ask compensate to measure current market, because we are preorder, which means if knc can't supply equipment on tome then we have the right to ask compensate and legal terms refund otherwise they are flaunt.

And if we are consumer, then that is BTC, so we also have right to ask full refund, because they can't meet their adverts.

Used to in touch Swedish, I love their metal materials in my occupation purpose, and most of Swedish company offer best quality and service around world wide, and that's also why I felt confidence with knc because they are Swedish company and used to maintain reputation about their business, just like every Swedish company that I used to contact before.

Since this Q1, I am so exciting that knc involve Scrypt mining, and finally I got their announcement regarding to Titan about shipping this week, even through I still have no idea where is my position on the shipping list of them, but still executing.

Finally, I have to address again, every Swedish international enterprise has  good reputation and hope KNC could maintain the image, since last year they were international enterprise already, so~

Nationality is irrelevant. Only residence is relevant, as it determines which law applies to you.

Deceptive advertising is probably criminal law (like fraud, misconduct etc) so you could try to report it to the Swedish authorities. I'm considering that as well, but it is a long shot and you probably will only waste your time. If they get convicted then you could go for your damages via a civil case. But TBH, I don't know much about law - you better ask someone else.

Alternatively you can try to sue them for civil damages based on their alleged criminal actions and force a judge to look at it. My opinion is that (i) it would be quite expensive, (ii) KnC's "deceptive advertising" is not as clear cut as you may think it is, and (iii) you may/would probably have to proof their intent to deceive etc. Not easy imho.

As it is too late for me and I really need to go to bed... here's a few links if you wanted to file complaints for US residents:
http://forum.kncminer.com/forum/resellers-affilicates/general-questions/48782-list-of-agencies-to-report-fraud-in-sweden-etc

He's citing two possibly relevant links:
http://www.ic3.gov/default.aspx
http://www.econsumer.gov/english/

There's a few other ideas I've got, but right now... too tired to think.

That is incorrect. 14 days from ordering only applies to services. Products can be canceled any time before delivery. I believe they can also be cancelled up to 14 days after delivery, but I didn't find the relevant paragraph in Swedish law yet. The Swedish Law also has to conform to Directive 2011/83/EU of the European Parliament. The latter is obviously not as specific and not binding at a Swedish court.

I have prepared a first cancellation letter now, citing the relevant paragraphs and directives from Swedish law and EU law.
http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32011L0083&rid=1
https://lagen.nu/1990:932

Both also define consumers quite explicitly as someone that primarily acts outside business activities. I don't know if buying a mining device already constitutes a business activity. But I'm keen to find out.

In conjuction with 3 § of the Swedish consumer law KnC's clause that they only sell to businesses is void.

Law is fun somehow. A bit like programming.



I am a consumer, I do not need to give a reason why I want a refund. But just for the record it is not because of "ROI" or "no ROI". I want a refund because:
1. I am not allowed to run a business as per my employment contract
2. I am afraid that the device is defective and poses a fire hazard. This is based on the Neptune.
3. I am shocked that KnCMiner tries to dodge as many laws as possible (CE marking, consumer rights). I do not wish to deal with such a company.

Thanks. If y'all are interested in this kind of business, or just for grins, be sure to check out the Alpha-T debacle -> https://bitcointalksearch.org/topic/alpha-technology-litecoin-scrypt-asic-miner-order-batch-1-now-314402

Interesting. Thanks for the quick reply. Just curious - does European law not protect people identically irrespective of their nationality ?

If not, what legal recourse would US citizens have against a Swedish company who engaged, for example, in deceptive advertising ?

Any one receive shipping list yet?

Does Swedish/European law allow the aggregation of individual claims into what in the US might be termed a 'class action' ?

KNC claims 'yield problems'

Based on what you have seen, as a  someone practicing Swedish law do you think any on the Titan buyers have a solid case against KNC for getting refunds ?

Can you advise whether you have any professional or business interests that would prevent you from taking a civil case against KNC ?

Sweden only appears to allow a consumer 14 days from ordering on-line if they wish a refund.  See the following from Sweden.

http://www.konsumentverket.se/Global/Konsumentverket.se/Best%C3%A4lla%20och%20ladda%20ner/Broschyrer/Dokument/kis_engelska_06.pdf

The best you can hope for may be a replacement or repair if the device fails.  

jomay, you have also not made it clear why you want a refund.  If it is because the miner did/will not give a ROI you will be assumed to have purchased it for "economic purpose" and so may not be covered by consumer law.