Topic: Swedish ASIC miner company kncminer.com - page 490. (Read 3050075 times)

I've asked for BTC refunds in the past they stated they would not do so for single orders. Wonder what changed then ?

Friend of mine just sent me this, been waiting 15 days already. Emphasis mine.


Things don't smell to good in KNC land.

Hope it works out for you RoadStress.

Ok I DID call them and i have requested the refund in bitcoins since it will be faster than the wire transfer. They will refund me at the bitstamp's exchange rate for the day when the refund is done. Keith said a couple of days. With a bit of luck I may get my refund this week! Back to waiting game.

Well if its any consolation, my refund request was made around 3 weeks ago and still no funds yet...

Of course. All pre-orders of more than 1 month are extremely risky. The longer the wait, the bigger the risk. I've said it before - if you are going to take risky gambles, you should be looking for big rewards for assuming the big risk. None of these pre-orders is going to pay off in a BIG way. So to me, it's not worth taking the risk in the first place. At this point in the mining hardware game, it's all chasing pennies with dollars.

Why would you hodl a pre-order machine not due for another 2-5 months, unless you have money to burn or like to hack hardware? tolip_wen is the only person who should be keeping their Neptune order, as he'll get about $10k worth of pleasure dissecting, measuring, probing and hacking his Neptune Anyone in it for the money, it makes no sense to hodl.

I think those who refund the Neptune and bought 20BTC have already got the best possible outcome if they are interested in BTC. As BTC is around $450 right now, it's still a great time to get out and buy coins instead of trying to mine them.

I very much doubt the SP30 or 2xNeptunes will mine you more then 20BTC, when all costs are taken into account. The chances of them mining less is extremely high, given the possibility of delays, faulty hardware, idiotic design choices, new players entering the market, greed etc.

Phone calls are cheaper than lawyers and plane tickets.

YEs

Presumably if this is true it is equally true for those who purchase Spondoolies SP30 machines.

Well, maybe we'll have to use DOGE then L)L

Instead of calling 10 times a day then 20 times a day and then repeating that i would rather hop on a plane and fill a complain with the police and the commerce authority and then i would contact a lawyer. Calling them just to get the same answer and to spend money on phone bills won't rush things up. Complains and lawyers may rush things!

thanks,
never had money (USD) transferred into my account before.

anyway, last email from KNC said that they will refund in BTC now.
I will re-post when I receive it.

The heatsinks being held on with wire is indication that KNC is doing just that in their data center.

Which means one of two things, they sent you boards from their data center or they were just stupid enough think "if it works in our data center it should work in your house after being shipped around the world.

+10000000000

Call every frickin hour of every day until you get your money back.

be the first person they talk to in the morning and the last they talk to at the end of the day.

I love how people have thousands or tens of thousands hanging in the balance and they won't make a pest of themselves.

It's like fighting a war, you keep escalating until you get what you want:

1. Start with emails
2. Then call
3. Then call 10 times a day
4. Then call 20 times a day (keep repeating this step during steps 5-8)
5. Go to THEIR forum on their website and post a message in every thread until you get thrown off then start a new account and repeat.
6. Then FedEx/DHL them a demand letter
7. Then contact local news media in their area
8. Then contact a lawyer.


You are at step 2.

Note no where in this list does it say "Complain on a forum where KNC never visits"

what a gigantic klusterfux. BITMAIN RULES

Either knc sending bank will convert the usd to aud or your bank will receive usd and convert to aud.  May be a small conversion fee

i'm in same boat waiting for refund since 14th April
on 24th April I emailed them (Natalie) and saying if it would be easier for them to pay me in BTC with my BTC addess in email,
and she replied now will be refunded in BTC instead of USD via bank transfer.  
If they were to refund me via bank transfer it would have to be in AUD not USD as I'm in Australia.  

but still waiting for BTC to be refunded.

You don't get it. I don't want the refund to join the Group Buy. I got myself 3x SP30 units before the group buy. I want my refund because it's my money and they promised that they will refund it "shortly" or "7-10 business days". They have lied to me and everyone else! It's your call if you choose to do nothing while waiting for your refund. It's my call if i choose to let other people know who they are dealing with. Call me the second Avenger

KNC is mining, not selling, otherwise the price would be close to nothing.

I understand you have only 2 days left, but...pff... relax man!! You made your point.

We're all in the same boat.

If you are waiting for a refund then YOU go ahead and call them.

Crying and bitchin will help other people to NOT BUY FROM KNC ANYMORE. I am warning this forum users always when there is something wrong with a company. When you are mining a shit load of bitcoins everyday and you make customers wait for almost one month for a tiny refund it means that you are treating your customers badly. This should be known by everyone!

I don't sell SP-Tech units. I only organized a group buy.

Edit: I was promised 7-10 business days refund! After that i was told that it will take more than 10 business days. But more means 11 days or 100 days. They haven't given me any other date. This company is dead for me if they tell me that it takes them a lot of time to process the required documents for my refund. THEY LIED TO ME WHEN THEY PROMISED 10 BUSINESS DAYS REFUND! END OF STORY!


Edit2: @server I asked for my refund on 11 April, long before starting the Group Buy so i don't understand your connection with it. I was told the they will process it shortly, then 7-10 business days and now it's just "more than 10 business days".