I can't seem to find the... "cloud-hosted mining participation to existing customers" offer they mentioned in the announcement.
Anyone find anything on that?
...or were they referring to the 4/8/2014 news?
Topic: Swedish ASIC miner company kncminer.com - page 494. (Read 3050075 times)
Cheap self serving fear mongering, nothing more, nothing less.
KNC said in their recent announcement that they will stand by and support their loyal customers, and I believe them.
KNC said in their recent announcement that they will stand by and support their loyal customers, and I believe them.
Neptune performance upgrade
4/28/2014 6:48:00 PM
KnCMiner Offers Two-for-One Deal on Bitcoin Mining’s Most Powerful Machine to Loyal Customers
STOCKHOLM, DATE, 2014 — KnCMiner (https://www.kncminer.com/), the most trusted brand in Bitcoin mining, announced today that it will give every current customer who has an outstanding order for a machine from its Neptune line’s first two batches a free Neptune from its upcoming “third batch” of Neptunes. This represents a $5,995 value and, perhaps more importantly, will provide KnCMiner’s most loyal customers with twice the hashing power they would have otherwise received with just one of these machines.
“We know that it is getting tougher to successfully mine in this environment and we want our customers to have every advantage we can give them,” said KnCMiner CEO Sam Cole. “So to combat the downward trend in mining returns for the customers who have been with us right from the beginning, and to show our competition we mean business, we will be over-delivering again on all orders.”
Neptune is KnCMiner’s first 20nm product. It features a minimum of 3,000 GH/s (aka 3 TH/s) of hashing speed, five times faster than the company’s most recent bestselling miner, the Jupiter. It also boasts a 30 percent reduction in watts-per-GH. Thanks to KnCMiner’s offer, each customer who ordered a first or second batch Neptune, will get a minimum 6TH for each order, with their original 3TH product shipped in June and the free “third batch” machine delivered in August.
“As miners face growing competition, and the increasing difficulty to mine Bitcoin, we will keep working on creative and unorthodox ways to put the best and most loyal customers on the planet first and provide them with the competitive edge they’ve come to expect from KnCMiner,” said Cole.
The company has recently announced other initiatives to engage all form of cryptominers, including the launch of a “Mini Neptune” machine (1500 GH/s, $3,495), and for all those Litecoin and Dogecoin enthusiasts, the availability of scrypt miners—the Titan (300 MH/s, $9,995) and “Mini Titan” (150 MH/s, $5,495). KnCMiner also offers cloud-hosted mining participation to existing customers. To learn more about these products and services, please visit https://www.kncminer.com.
One of the last panic announcements of KnC to keep their Neptunes Customers stick with the current orders. Now when the hopefull and loyal Customers, which transferred their order, are pissed at how they got threatened/abused/mislead/scammed etc. will probably apply for a refund. And this call must prevent them from doing this. I imagine KnC probably allready have a huge wave of refunds now... At the moment they seem to have big troubles in refunding cancellations, and their current funds and mining can't cope this? Yeah, yeah!!! Well they mine ~400BTC a day (~14-17 Neptune units of refunds a day; they need ~160 Days at current conditions to mine back the refunds for the first and second batch). If enough people Bought Titans and 3th Batch Neptunes or even the smaller Models of them, they directly can compensate the refundings. Nontheless, it still stresses them hard. On the other hand it sounds really Sad: while some people want to get out, new people are getting involved into a bigger and bigger ponzi scheme and new customers May even be in doubt if they are getting a working unit in the end. It looks like KnC is turning their reputation into some amaturistic hobbists, who ships broken pieces of what is called FrankenJupter, can not deliver in time anymore and making poor decisions in the long run. When everyone is applying for their refunds and taking futher proper legal actions, this might get them on the edge of surviving in this turbulent Bitcoin economy....
Well people better get things straight and act rational while they still can!!!!
Note
KnC doesn't seems to be a trustful company:
- Which "newspaper" brought this news? Looks like they paraphrases themselves in the article.
- They broke promises by building themselves a massive Miningfarm bigger than stated in their own code of conduct.
- It is very plausible the farm is financed direct from Neptunes Customers money, while no one is getting a share/btc back of it.
- Their deliverly of FrankenJupiters are mostly DOA's, proves they do not care about the Quality they deliver to customers.
- What about the original 3th Neptunes Customers: they also deserve an equivalent compensation. That would be fair!
- ...
- ...
Well the list could be longer, these are just some of the big things which now are the case.
They could have given every customer a full refund, and triple the delivery, and there would still be complainers.
Some are just never satisfied no matter what the outcome.
Some are just never satisfied no matter what the outcome.
+1.
What a bunch of whiners and crybabies in this thread.
Is that true that you get a 2 for 1 for KNC neptune order?
Sorta. You'll get the second one months later, after difficulty has skyrocketed.
RoadStress says the difficulty isn't going to skyrocket and the SP30 will ROI in 2-3 months. Syke says the difficulty is going to skyrocket. KNC is now giving 3TH more free to all Neptune customers … they should receive it just about the time the SP30 ships.
What a bunch of whiners here.
Is that true that you get a 2 for 1 for KNC neptune order?
Sorta. You'll get the second one months later, after difficulty has skyrocketed.
They could have given every customer a full refund, and triple the delivery, and there would still be complainers.
Some are just never satisfied no matter what the outcome.
BTW... the cooling towers are pretty tough, and will cool just fine with damaged, bent fins and pipes, as long as the bottom plate makes good contact, and air moves through the fins. No way will you have to replace ALL of them, maybe 1 or two IF you have a working board for it.
A damaged one may cool a bit less, but remember, they like it better at 75C than 45C.
Those of you who have never had a KNC machine yet... Heating them to 75-80C will wake most dead dies...
and before you cry "bullshit" I'll say, I was given free equipment partially for this discovery by KNC, which is why there is such a large group of trolls that hate Phoenix so much. We also now have tuning suite which may help by LOWERING the voltage.
So, my advice is this: If you have a Frankenjupiter with dead dies; you have nothing to lose by trying.
Good luck.
Some are just never satisfied no matter what the outcome.
BTW... the cooling towers are pretty tough, and will cool just fine with damaged, bent fins and pipes, as long as the bottom plate makes good contact, and air moves through the fins. No way will you have to replace ALL of them, maybe 1 or two IF you have a working board for it.
A damaged one may cool a bit less, but remember, they like it better at 75C than 45C.
Those of you who have never had a KNC machine yet... Heating them to 75-80C will wake most dead dies...
and before you cry "bullshit" I'll say, I was given free equipment partially for this discovery by KNC, which is why there is such a large group of trolls that hate Phoenix so much. We also now have tuning suite which may help by LOWERING the voltage.
So, my advice is this: If you have a Frankenjupiter with dead dies; you have nothing to lose by trying.
Good luck.
Any one know who or where to have these broken pieces re-soldered??
Wow, don't even try switching that on, what a mess, there's no heatsinks on the chips either!
Maybe dropped by the courier? If the shipping box was damaged get pictures and don't throw it away.
If the box show no sign of drop damage the courier will probably refuse to pay for it.
You should refuse a damaged boxed item or at least sign for it as "damaged".
Any one know who or where to have these broken pieces re-soldered?? 
And no, I'm not an abused KNC lover. Why do people feel the need to judge others on our decisions? I chose this option because it shipped fast and a refund was out of the question for me.
why is a refund out of the question for you? their ghs/btc is average at best.
Maybe taxes? I know I kept my Neptune orders because getting a refund wired to my bank account would have really messed up my tax situation.
Yep, that's it.
btw, had a co-worker come up to me and say " i learned what bitcoin mining was this weekend" I guess he spent the time locked up in the county jail with Big Bruno as his bunkmate.
Is that true that you get a 2 for 1 for KNC neptune order?
One broken and one for replacement parts ... because KnC are cheap bastards.
Is that true that you get a 2 for 1 for KNC neptune order?
These things were prevented in some degree in previous batches. What is happening to KnC? Did some employees left the company so quality control degrades so much?
Yes, rats were leaving the sinking ship, looking for new ships not sinking yet
anyway, I told them many times before that the heatsink mounting was bad, but this new design is basically a sabotage on the company.
And no, I'm not an abused KNC lover. Why do people feel the need to judge others on our decisions? I chose this option because it shipped fast and a refund was out of the question for me.
why is a refund out of the question for you? their ghs/btc is average at best.
Maybe taxes? I know I kept my Neptune orders because getting a refund wired to my bank account would have really messed up my tax situation.
IDK, as a someone who purchased a Neptune with freroll money, I am very happy with this solution. Even though it is going to be difficult to set this up in my house, I really can't complain. I'll make ROI cause I'll mine the shit out of some garbage alt and cash out proper (ala TAK), plus I get a spare rig to give to my friend or ebay.
Blatant refund stall tactic.
Knc
Have news for Neptune
Look
Have news for Neptune
Look
*** Latest news from KNC ***
All,
So last week we really messed up. We sent out products to our customers which arrived broken, damaged and quite frankly unusable.
So in order to fix this the best way we can. We are not asking for these products back from anyone who has received them already. We will simply assume that every card was damaged in shipment even if it arrived undamaged. We will send out to every customer who had a 3TH Jupiter or several already arrive, enough cards to replace their entire collection,
There is no way our customers should have to suffer because of our mistake in not properly securing the components during shipment.
Any effected box in transit is being cancelled by UPS and returned to us to be fixed by our teams,
The factory that produces the cards has been running over the weekend and we hope to have all the replacement cards sent out this week.
Rather than spending more time than is absolutely necessary on this we are going to take the approach of the famous Swedish Furniture maker and ship the box with minimal self-assembly. An instruction video is being made today and will be available later for all to see.
Again we are sorry for not delivering up to our own accepted standard,
Thanks
KnCMiner Team
All,
So last week we really messed up. We sent out products to our customers which arrived broken, damaged and quite frankly unusable.
So in order to fix this the best way we can. We are not asking for these products back from anyone who has received them already. We will simply assume that every card was damaged in shipment even if it arrived undamaged. We will send out to every customer who had a 3TH Jupiter or several already arrive, enough cards to replace their entire collection,
There is no way our customers should have to suffer because of our mistake in not properly securing the components during shipment.
Any effected box in transit is being cancelled by UPS and returned to us to be fixed by our teams,
The factory that produces the cards has been running over the weekend and we hope to have all the replacement cards sent out this week.
Rather than spending more time than is absolutely necessary on this we are going to take the approach of the famous Swedish Furniture maker and ship the box with minimal self-assembly. An instruction video is being made today and will be available later for all to see.
Again we are sorry for not delivering up to our own accepted standard,
Thanks
KnCMiner Team
Looks promising let's see how they go this round
If that's even true/real they are just stalling for time. How can you possibly know you've sent out all those boxes and not aware of parts and pieces falling off of everything. They are %100 fully aware of what's going on and what they are doing. Go ahead, be a KNC fanboy. Praise them, get that brown nose going!
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