Topic: Swedish ASIC miner company kncminer.com - page 497. (Read 3050075 times)

You better not refuse it.

er i tried that when my DHL box arrived soaking wet held together by the DHL driver and full of rainwater....he just laughed and said NO....I'd have to take it up
with the mnfg and send it back and the mnfg and DHL could then hash out who's fault it was for the soggy mess

i took the unit

panic induced hair dryer later (after pouring out i measured it 1/2 cup of rainwater)...etc..it worked like a charm...(imho i suspect it was soaked at the beginning of the trip as a soggy box mess..thus had to be hand carried by each driver to and from till it got to me ..in that the middle was gone and only being held together by the driver like a accordion..or the whole unit would have fell out of the box....thus was not 'tossed about' like some units ..probably saved me a lot of grief getting soaked and in a disintegrating box..

it is my only clue on WHY from .90 to 1.00 software it always hsshes at around 555gh cold/hot or whatever.....nothng fancy just chug's

and due to obvious 'divine intervention' i never really touch it ...just leave it alone..

myself I'd take the frankenjupiter and if it is broke go to a local EE dept at a univ or votech and see what i can get working for beer and pizza...was on knc forums just call them up
tell them it is trashed and they said to some keep it...we will send another no charge..would be well worth the 400 bucks to experiment

but then again "I'd be feeling lucky" in that god already likes me as far as shipping is concerned...(knock wood)

Searing

This, I wouldn't refuse delivery without a RMA you are just opening yourself up to a world of trouble.

yes, most definitely, tell the delivery bloke to take it right back to castle trampsvest in the swedish northlands.

so do you guys think i should refuse the frakenjup? ill still get stung with 400 dollers shhipping

I had ordered my PSUs well before my pile o' crap arrived. At least you won't have that expense if you refuse the FrankenJup.

I will be charged around 1500-2000 in import tax in my country, ontop of that i need to buy 3x 1200w psu.

this is looking very very grim

I've never refused a package from UPS so I don't know what that entails.

If you're in the US, there is no duty, tax or VAT. I have no idea what other countries charge.

We haven't received official word from KNC on how they plan to rectify this situation. So until then, who knows? Then again, we may never hear anything from them.

If you do refuse shipment, you have fewer cards to play, in my opinion. There is a tiny, tiny chance that your units may be ok. And preliminary word on the KNC forum suggests that they may ship extra units to make up for any deficiency. So there is a chance that you may ultimately end up with more than 3THs. But do NOT count on that.  KNC are CHEAP BASTARDS and you can almost be certain they will ultimately do less than you would expect.

i have a miner in the country, please can someone tell me what my best approach is,

step 1:                do I tell UPS and refuse the package???

step 2:                do I pay the duty and then spend a small fortune on 3 1200PSUs just to wind up with a broken machine???

step 3:                 step 2 and demand 3th in hosting?

step 4:                step 1 and demand 3 th in hosting?

hopefully you all have a step 5 for me

many thanks team please keep up the pressure on KNC

And the tool that packed them.

Firstly, using bubble wrap with the LARGE air bubbles with idiotic. That'll bounce things around twice as much as the smaller bubble wrap.

Secondly, they should have used the pink bubble wrap (anti-static) for sensitive electronic hardware. But wait - it costs more than regular bubble wrap. So why didn't they? Because knc are _____ ________!

I received no shipping notice from KNC. I had to check UPS My Choice to see the shipping details. They created the label on Tuesday and my miner arrived on Friday. If it has any bearing on shipping priority, I did have an early order CA batch Neptune ordered.

For consumers in Europe:

http://ec.europa.eu/consumers/ecc/index_en.htm

Click your country and start!

I've seen those pictures.... I was expecting to buy from a "Rolls Royce" or "Rolex" company, invested more then 10.000 dollars to get the best I could get, from the best company in the world, wellknown and respected everywhere, but when I see how it is build, even the worst Chinese manufactor does not make these mistakes.

I am really shocked.... Is this the new way of KNC? Are the still expected Neptunes and Titans also manufactured like garbage?

Anyway,
did people receive a UPS tracking code from KNC? I did not receive any mail or post last week from them.

 

The tears must be original....right?

For those not in the know, that was just a clever photoshop job. The original KNC boxes didn't have the logo on them nor the cutout handles.

I don't care what excuse KNC wants to use, this was NOT an instance of UPS mishandling or even a problem with the packing. These units could have had white-glove treatment in every step of transport and still would have arrived in pieces. This is undoubtedly a problem with engineering and assembly.

omfg

If we are talking shipping boxes, gotta dig up this old gem on the quality of KNC's boxes from October

No. Regular Jupiter.


Cool.

Not Sure of the Packed dimensions , but my UPS email from October said 9KG for 1 x Jupiter.

You mean FrankJupiter...er... pile o crap?