Topic: Swedish ASIC miner company kncminer.com - page 501. (Read 3050075 times)

knc no answer customers
they not want know wht problems we have
we are fuck
promisses and promisses nad nothing

It's just MORE proof KNC are cheap bastards. As I said before, the 90 day warranty was a dead giveaway they were going to ship something sub-standard they hoped wouldn't last more than 3 months. And I think they are hoping after 3 months it would then fall to pieces, so that a fair amount of hashrate would drop off the network. You can't trust a company who is competing against you! That is why I believe they would be shipping grade b boards that didn't pass QA for their datorhall.

The fact you have 5 dead boards could be due to them being damaged in transit, or specially selected lemon's from KNC's trash. With the amount of boards they have produced for their datorhall, they likely have 100's of sub-optimal boards. They are such a cheap company, they aren't just going to throw these in the trash, waste all those lovely components. A lot of people got 3 good boards and 1 die0 board in October (although some of us got more), which I always thought was very *unlikely* to be by chance. The fact that 3 good boards and 1 die0 hashes over 400GH/s and they started sending out emails saying anyone who got over 400GH/s could not RMA the die0 board was a good proof. But I cannot prove it beyond that "Columbo" hunch   So I *think* they intended to ship each Frankenjup with a few lemon boards, hoping they'd last 3 months but also making it difficult for people to return them. It would not be out of character with what knc have done before.

How come knc didn't put 6 connectors on all controller boards? It would take the pick and place a matter of seconds and the components only cost pennies. Because knc are cheap bastards.
How come knc shipped $7000 rigs in pathetic single walled cardboard boxes at the beginning of October (until we screamed at them so much they got better ones)? Because knc are cheap bastards.
How come knc switched from UPS to fedex in October? Because they wanted to blame the shipping company for any damage to the rigs (de-ja-vu anyone??), damage which they could claim they are not responsible for. Because knc are cheap bastards.
How come knc shipped *used* boards (this definitely happened) to customers who RMA'd *faulty* boards? Can you imagine someone shipping you used boards to replace faulty boards?! Because knc are cheap bastards.
Why did KNC not fix all rigs that had die0 boards immediately last year, now that we know it would have cost them very little? Because knc are cheap bastards, who don't give a damn about their customers - only about getting their greedy hands on customers money.
Why did KNC force so many customers over the last year to return faulty goods at the customers own expense, breaking their own T&C's? And ask them to commit fraud by writing down the cost of the rig etc to some nominal value? Because knc are cheap bastards.
How come knc shipped the Frankenjups in a cheap, plain box which doesn't even indicate which side is UP?! And blame UPS for mishandling it?! Because knc are cheap bastards.
Why did knc switch to a coolermaster heatsink for the frankenjup, which does not have a metal plate to bolt it down like the more expensive arctic i30? Because knc are cheap bastards.


So why did I know it would be a Frakenstein 3TH Jupiter. You've guessed - because knc are cheap bastards. Can you imagine these guys are muli-multi-millionaires and they do everything to shave a few pennies off! I knew they would go for the cheapest solution, cheapest build. And I knew they would not be good quality and fully tested because they did NOT have them in stock - they just cobbled them together in the last few weeks and shoved them in boxes. And we'll see more proof of that I bet, because they will have to stop production and shipping until they come up with a solution that means these things will not self destructing during shipping, so knc look like they will maintain their 100% record of late shipping.

Once again, don't let knc force any additional costs onto you guys who got one of these disasters. I'm sure they'll try it, but they don't have a leg to stand on. Make sure they pay for this disaster out of their own pockets - they can afford it, easily. Anything less than 3TH is entirely unacceptable.

http://www.cryptocoinsnews.com/news/kncminer-super-jupiter-bitcoin-mining-asics-arriving-pieces/2014/04/25

I saw this link in the KNC forum post but didn't see any posting in this tread moving forward.

I think the second story below the first is a great story, people are unsure if they made the right decision swapping their Neptune orders for a 3TH Jupiter. Regardless if KNC needs to do a better job at QC seeing a 3TH 28nm rig leads me to believe the Neptune at 20nm will be much faster at hashing. So I am going to wait for my Neptune.

Let's just hope that KnC has realized they need to do a better job at QC (quality control) before the Neptune's start ship.

Knc. They are smart motherfuckers. But still are motherfuckers.

Little late to the thread, but trust me, these controller boards are "B" stock boards that had problems and were sent in by customer's most likely with problems. Why do you think KNC has so little of them. TRUST ME. IF THESE BOARDS WERE TRULY WORKING, THEY WOULD BE MINING AWAY AT THEIR DATA CENTER, BUT THEY ARE NOT. THERE IS A REASON FOR THAT.

Sad but very TRUE.

My opinion on the Neptune / Frankenjupiter on both performance and price/GH/s can already be found in this thread.

However, i think the endgame for the datacenter will be cloudhashing contracts, as there is SO much money in those for the companies providing them.

This at some point would benefit the community, but ofcourse they first have to build ~10PH of power to even offer compensation for their customers.
Last time i checked, they where at little over 50% of that goal, and happily mining with it.
(Which is ofcourse only a side effect, and totally not wanted by KnC miner, ROIng their own hardware within 90 days)

I hope the KnC guys atleast buy themselves a nice Tesla Model S, which they can then power with energy from their datacenter.
(If KnC will do that, i demand royalties for the idea )

look at it this way;
KnC give plenty notice that they intend to compete with their own customers, while delaying their 'stepping stone' rig and blowing raspberries by saying that they will compensate their victims with cloud hashing (once they have mined the shit out of the network).
KnC realise that not everyone are as stupid or gullible as they hoped they would be, and offer an airfix kit, without the glue to go with it.

"Here, compete with us, with that, losers"

i think, sums it up.

Sorry for your troubles, and losses.

Somehow remarkable how Avenger called it FrankJupiter...and now people receive dead bodies they have to reanimate.
If this is not a really bad joke I don't know what else it is..

Found some tinfoil and made a funny hat out of it. 
Here comes the result. 

Avenger called this shitty product "FrankenJupiter" in advance. At this time there might not have been a case produced.
Sam Cole was totally stoned sitting in a coffee shop in Amsterdam when he read this and was so pissed about this statement that he called immediately Stockholm:
"Yo Kurt, tell those fucking engineers that...hm wait what was the reason I'm calling...so stoned...uhm...right! Avenger the customer, this asshole... his 3TH/s product...you know....ehm...make the design so worse that it will crush during shipping.....like leave the bottom away and use some shady plastic nobs to keep the boards and everything in side....MUHAHAHAHAHAHA....shit I pissed my pants...call you later..."

Kurt calls engineering:
"Hi, Sam just called and wants the bottom of the case of this 3TH/s product repalced by plastic nobs holding everything inside."

Engineering:
"He what ?!..No, that's....you can't do this!...it will crash during transport...even if not...come on, a cooler needs to be fixed with screws and stuff...you can't run this long term"

Kurt:
"Maybe therefore the short warranty period this time ?! Do what Sam has told us, you know what happens otherwise.."

End of the story is that all customers get shitty stuff shipped.
Sam yells at Kurt:
"Avenger!! Only his 3TH/s product should have been shipped this way!!"

Kurt:
"He is no longer a customer and then you said this product...so I called engineering and.."

waaaaaay too many

So how many cases of the herp derp super jupiters have been reported?

I never received shipping notice from knc. If I didn't have UPS My Choice i wouldn't have known it was sent.

My Jupiter hasn't been shipped this week.

Anyone else who hasn't received theirs yet?

I'm well aware that there are much better deals out there for mining hardware. I didn't just order this effin' monstrosity last week. This was bought and paid-for 5 months ago. Would I do it again. Hell no! But this seemed like the best option for me at the time.

As for power usage, I'll leave that for some techie to post the details. But they run HOT so they must be guzzling electricity. Besides, I have a lot of non-working ASICs so my power measurements would be useless for comparison purposes.

I did trip a couple of breakers today when trying to set everything up, lol. I have a PDU that I'm going to plugin to the dryer outlet but I'm waiting for delivery of an adapter before I can do that. That's going to be one steamy laundry room!

Dont want to put salt into your wound but i previously calculated for everyone to see that 3 TH/s can be had atleast 20% under the 10,5k KnC charged (including PSU), and more power efficient too.

If you don´t mind me asking, can you report on the power efficiency of these "new" Jupiters? Are they the same than the old ones?

Finished preparing repairing the 3rd set and surprise! Only 4 out 6 ASICs work. So that makes a grand total of 5 out of 18 don't hash at all for just a smidge over 2THs.

What a screamin' deal this was!   

To be honest, if you preorder more than half a year into the future, the only way any customer would be comfortable doing it is with full refunds guaranteed.

It is atleast in a legal grey area that they are purposefully delaying the refunds to try and keep customers away from competitors.
They have definately lost all trust i previously had, producing way overpriced hardware and not caring about their customers benefits.

I would advise anyone to stay away from knc, there are various more open companies out there, that actually communicate with their customers and offer competitively priced solutions.

And Please dont fall for their Titan, the Inosilicon A2 with 1,8MH/ chip is already being built into miners, litecoin and altcoin difficulty will be murderous by the time you receive it.

+1 refund was the only favorable way out.

Wow, I'm shocked that Knc has managed to fall so far in such a short amount of time.

Knc was the gold standard in Bitcoin Mining Hardware last year, and most of their customers were happy, and now it looks like they are close to BFL level. The whole situation is pretty sad.

I'm very glad I refunded my Neptune pre-orders and sorry that other folks have to deal with this garbage.