I agree... The damned rivets are a fucking joke, a bad one. WTF KNC?
Some smartass probably brought up in a meeting that if they sealed the boxes, they'd have less internal meddling, and therefore less to refund from customer fuck-ups. While this may be true, you totally forgot Murphy's Law KNC.
Topic: Swedish ASIC miner company kncminer.com - page 499. (Read 3050075 times)
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
Except you can't cancel a Titan
O god, forgot about that one. Imagine the shit those customer's will be going through. They'll receive a riveted sealed box with broken parts and faulty fans and no way to access them.
and be pressured into cloud mining with no equity
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
Except you can't cancel a Titan
O god, forgot about that one. Imagine the shit those customer's will be going through. They'll receive a riveted sealed box with broken parts and faulty fans and no way to access them.
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
Except you can't cancel a Titan
How could anyone rely on this company to design and make a good product anymore? I've heard it had rivets on this thing? Why would a mining rig that you NEED to access the internal components (like the fans) be riveted shut so you can't open it? You have to be able to access these components. Were these things really riveted shut so people can't open them? If you have a Neptune on order, now would be a really good time to get your money back. You just may receive a box of broken parts. Also, Phoenix told us he got all his units refunded but now has like three on order? Dude, are you a compulsive lire and just can't help it?
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
Except you can't cancel a Titan
Prediction: They did this knowing there would be issues. They'll then act like they're helping and promise to make it better. 2 weeks of silence. Then they'll say due to XYZ issue, there will be delays. After ABC time will re-ship you same or worse equipment.
This is another tactic to push everyone to use their cloud hashing! It is basically a marketing tactic to send faulty hardware that's never going to work and the customer knows that it will be weeks and weeks before they get settled properly, so KNC offers the desperate customer their cloud hashing program subscription. It is pretty pathetic this multi-million dollar company can't even now properly ship out hardware. Custom hardware is shipped all over the world with no problems, but these guys took such a horrible approach to it really didn't care if the product came as expected or not. They basically just shoved parts in a box with no packing support and sent it out. No insurance, nothing. Thank god I cut my ties with this company a while ago.
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
Oh wow. Good info. Glad I caught this and the other posts.
As far as having the UP Arrows on the packages I've seen UPS rotate packages that had many arrows on them. I've also seen them throw a package with arrows and "Fragile" on it on the ground sideways and when it was in the way walk on top of it......
The biggest thing is shipping companies all have one rule...make sure any package can withstand a 7 foot drop..... I highly doubt the Franken's could withstand a 7 inch drop from what I've seen...
Yep. and marking one "Fragile" results in extra bonus abuse. The biggest thing is shipping companies all have one rule...make sure any package can withstand a 7 foot drop..... I highly doubt the Franken's could withstand a 7 inch drop from what I've seen...
We had this proven on the first Jupiter shipment...
Imagine if they knew it was a miner... or had KNC stamped on the box. omg.
Plain brown box is best;
it only needed screws to hold the asics to the cooling towers, and this whole (current)mess could have been avoided.
As far as having the UP Arrows on the packages I've seen UPS rotate packages that had many arrows on them. I've also seen them throw a package with arrows and "Fragile" on it on the ground sideways and when it was in the way walk on top of it......
The biggest thing is shipping companies all have one rule...make sure any package can withstand a 7 foot drop..... I highly doubt the Franken's could withstand a 7 inch drop from what I've seen...
The biggest thing is shipping companies all have one rule...make sure any package can withstand a 7 foot drop..... I highly doubt the Franken's could withstand a 7 inch drop from what I've seen...
I setup the second pair with similar poor results except only one ASIC doesn't hash. I'm getting a little over 800GHs on this pair. Even if all 18 ASICs worked, they wouldn't be able to get to 3THs. And they are running hot too. The BFL Singles in my hot garage aren't much warmer and the FrankenJups are in the air conditioned house. They are running low 70s to 80c. Gee I wonder if that has anything to do with the friction-fit heatsinks?! 
from what i understand you just inform them of the pkg issues and they said (on forums someplace and knc forums) that you can keep the broke units and they will send you another... fulll unit packed corectly if i remember right...
now for those who "may or may not* know this ...I have a buddy that fixes state of the art new tv's etc..with microscopic components maybe 3 guys in this state can do so (MN)
IF you can find someone ...pay them in parts of your asic or some such..you may be able to 'revive' the dead frankenjupiter and get another replacement too
it is not such a long shot as you may think ..in that is what basically this guy does..repairs the 'unrepairable' logic boards on new TV's
anwyay I did not get such a beast but the odds would be 80% (assuming i could get a component that worked or worked the broke off) anyway get it working
another option is if you have a local university with a clean room and a electroinic engineering or ETT certification program at a vo-tech you may get this 'extra' broke unit running for large amounts of beer/pizza....or a donation to the EE club at the uiniv
anyway what I'd do if i got the replacement and they let me keep that unit that arrived junked.....
what the heck worth a a shot hope this helps I refunded (to a Titan you can here my sob story this fall likely) but boy i'd be miffed too
Searing
My Jupiter hasn't been shipped this week.
Anyone else who hasn't received theirs yet?
Anyone else who hasn't received theirs yet?
I never received shipping notice from knc. If I didn't have UPS My Choice i wouldn't have known it was sent.
Ok tnx.
I feel your pain Frankencrappers. But at the same time, I'm glad I didn't go that route.
I'm wondering now if they will get their shit together before Neptune or Titan ship?
This has all been epic to say the least, and it's not over yet.
*SgtMoth... Yeah, I could have cited my sources, but I look a bit more magical this way, hehe. No.. really besides the KNCForum, it was on IRC and I had someone else I know who ordered several, and all were the same.... busted up. Knowing that.... It was logical to assume the rest of the batch, or most of it was also the same way. BTW.. your Avatar is hypnotic
what a mess...
I'm wondering now if they will get their shit together before Neptune or Titan ship?
This has all been epic to say the least, and it's not over yet.
*SgtMoth... Yeah, I could have cited my sources, but I look a bit more magical this way, hehe. No.. really besides the KNCForum, it was on IRC and I had someone else I know who ordered several, and all were the same.... busted up. Knowing that.... It was logical to assume the rest of the batch, or most of it was also the same way. BTW.. your Avatar is hypnotic
what a mess...
Because it wasn't marketing.. they needed more delays to force people to see the benefit of cloud hosting. Shipped a bunch of junk equipment, at the customer's cost (no loss to them). Either way.. they knew what they were doing, regardless of the reason.
I pointed out awhile back that they were getting too friendly with BFL for my taste..
I pointed out awhile back that they were getting too friendly with BFL for my taste..
Extortion then. At the very least it should demand a consultation with a lawyer for an affected party.
Because it wasn't marketing.. they needed more delays to force people to see the benefit of cloud hosting. Shipped a bunch of junk equipment, at the customer's cost (no loss to them). Either way.. they knew what they were doing, regardless of the reason.
I pointed out awhile back that they were getting too friendly with BFL for my taste..
I pointed out awhile back that they were getting too friendly with BFL for my taste..
Prediction: They did this knowing there would be issues. They'll then act like they're helping and promise to make it better. 2 weeks of silence. Then they'll say due to XYZ issue, there will be delays. After ABC time will re-ship you same or worse equipment.
This is another tactic to push everyone to use their cloud hashing! It is basically a marketing tactic to send faulty hardware that's never going to work and the customer knows that it will be weeks and weeks before they get settled properly, so KNC offers the desperate customer their cloud hashing program subscription. It is pretty pathetic this multi-million dollar company can't even now properly ship out hardware. Custom hardware is shipped all over the world with no problems, but these guys took such a horrible approach to it really didn't care if the product came as expected or not. They basically just shoved parts in a box with no packing support and sent it out. No insurance, nothing. Thank god I cut my ties with this company a while ago.
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
This is the best PR move that they could think of? I can't think of this being a marketing move. I can understand they ULTRA-SLOW and incompetent Financial Department that needs MORE THAN 10 BUSINESS DAYS to issue a simple refund, but this marketing move doesn't make any sense.
Prediction: They did this knowing there would be issues. They'll then act like they're helping and promise to make it better. 2 weeks of silence. Then they'll say due to XYZ issue, there will be delays. After ABC time will re-ship you same or worse equipment.
This is another tactic to push everyone to use their cloud hashing! It is basically a marketing tactic to send faulty hardware that's never going to work and the customer knows that it will be weeks and weeks before they get settled properly, so KNC offers the desperate customer their cloud hashing program subscription. It is pretty pathetic this multi-million dollar company can't even now properly ship out hardware. Custom hardware is shipped all over the world with no problems, but these guys took such a horrible approach to it really didn't care if the product came as expected or not. They basically just shoved parts in a box with no packing support and sent it out. No insurance, nothing. Thank god I cut my ties with this company a while ago.
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
i'm actually surprised that anyone could think so lowly of another human being to think that this is a viable marketing ploy. You'd have thought they might have learned already... it's not the customer who is stupid, but their own marketing department!!!
Lol, the ploy is working for me. If they can't fix this situation to my satisfaction, I'll happily accept cloudhashing as a replacement. But I'm keeping this Pile O' Crap* until then!
* My new preferred name for FrankenJup is now Pile O' Crap.
so.. it seems it's more of a blackmail ploy, than a marketing ploy. i'm sure there are laws against that.
Extortion may be a better word.
This is sad.
it is that, is there any way to contact the authorities in Sweden about it?
I mean, i'm perplexed from what i've read, if I'm reading it right, it's all a bit confusing - they ship you a box of bits, which are borked and scattered in a box which is riveted shut and advise you that if you open the box (to rebuild the rig) you will void warranty??
yes, in that, they have extorted money from you. please someone tell me i've got this wrong??
ADD: my advice would be to power it up (video it from all angles), just as you receive it (at a safe distance from your home) and start a class action law suit against them. Would anyone like to begin a thread to gather interest on this?
Prediction: They did this knowing there would be issues. They'll then act like they're helping and promise to make it better. 2 weeks of silence. Then they'll say due to XYZ issue, there will be delays. After ABC time will re-ship you same or worse equipment.
This is another tactic to push everyone to use their cloud hashing! It is basically a marketing tactic to send faulty hardware that's never going to work and the customer knows that it will be weeks and weeks before they get settled properly, so KNC offers the desperate customer their cloud hashing program subscription. It is pretty pathetic this multi-million dollar company can't even now properly ship out hardware. Custom hardware is shipped all over the world with no problems, but these guys took such a horrible approach to it really didn't care if the product came as expected or not. They basically just shoved parts in a box with no packing support and sent it out. No insurance, nothing. Thank god I cut my ties with this company a while ago.
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
i'm actually surprised that anyone could think so lowly of another human being to think that this is a viable marketing ploy. You'd have thought they might have learned already... it's not the customer who is stupid, but their own marketing department!!!
Lol, the ploy is working for me. If they can't fix this situation to my satisfaction, I'll happily accept cloudhashing as a replacement. But I'm keeping this Pile O' Crap* until then!
* My new preferred name for FrankenJup is now Pile O' Crap.
so.. it seems it's more of a blackmail ploy, than a marketing ploy. i'm sure there are laws against that.
Extortion may be a better word.
This is sad.
Prediction: They did this knowing there would be issues. They'll then act like they're helping and promise to make it better. 2 weeks of silence. Then they'll say due to XYZ issue, there will be delays. After ABC time will re-ship you same or worse equipment.
This is another tactic to push everyone to use their cloud hashing! It is basically a marketing tactic to send faulty hardware that's never going to work and the customer knows that it will be weeks and weeks before they get settled properly, so KNC offers the desperate customer their cloud hashing program subscription. It is pretty pathetic this multi-million dollar company can't even now properly ship out hardware. Custom hardware is shipped all over the world with no problems, but these guys took such a horrible approach to it really didn't care if the product came as expected or not. They basically just shoved parts in a box with no packing support and sent it out. No insurance, nothing. Thank god I cut my ties with this company a while ago.
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
i'm actually surprised that anyone could think so lowly of another human being to think that this is a viable marketing ploy. You'd have thought they might have learned already... it's not the customer who is stupid, but their own marketing department!!!
Lol, the ploy is working for me. If they can't fix this situation to my satisfaction, I'll happily accept cloudhashing as a replacement. But I'm keeping this Pile O' Crap* until then!
* My new preferred name for FrankenJup is now Pile O' Crap.
so.. it seems it's more of a blackmail ploy, than a marketing ploy. i'm sure there are laws against that.
Prediction: They did this knowing there would be issues. They'll then act like they're helping and promise to make it better. 2 weeks of silence. Then they'll say due to XYZ issue, there will be delays. After ABC time will re-ship you same or worse equipment.
This is another tactic to push everyone to use their cloud hashing! It is basically a marketing tactic to send faulty hardware that's never going to work and the customer knows that it will be weeks and weeks before they get settled properly, so KNC offers the desperate customer their cloud hashing program subscription. It is pretty pathetic this multi-million dollar company can't even now properly ship out hardware. Custom hardware is shipped all over the world with no problems, but these guys took such a horrible approach to it really didn't care if the product came as expected or not. They basically just shoved parts in a box with no packing support and sent it out. No insurance, nothing. Thank god I cut my ties with this company a while ago.
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
i'm actually surprised that anyone could think so lowly of another human being to think that this is a viable marketing ploy. You'd have thought they might have learned already... it's not the customer who is stupid, but their own marketing department!!!
Lol, the ploy is working for me. If they can't fix this situation to my satisfaction, I'll happily accept cloudhashing as a replacement. But I'm keeping this Pile O' Crap* until then!
* My new preferred name for FrankenJup is now Pile O' Crap.
Prediction: They did this knowing there would be issues. They'll then act like they're helping and promise to make it better. 2 weeks of silence. Then they'll say due to XYZ issue, there will be delays. After ABC time will re-ship you same or worse equipment.
This is another tactic to push everyone to use their cloud hashing! It is basically a marketing tactic to send faulty hardware that's never going to work and the customer knows that it will be weeks and weeks before they get settled properly, so KNC offers the desperate customer their cloud hashing program subscription. It is pretty pathetic this multi-million dollar company can't even now properly ship out hardware. Custom hardware is shipped all over the world with no problems, but these guys took such a horrible approach to it really didn't care if the product came as expected or not. They basically just shoved parts in a box with no packing support and sent it out. No insurance, nothing. Thank god I cut my ties with this company a while ago.
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
i'm actually surprised that anyone could think so lowly of another human being to think that this is a viable marketing ploy. You'd have thought they might have learned already... it's not the customer who is stupid, but their own marketing department!!!
Prediction: They did this knowing there would be issues. They'll then act like they're helping and promise to make it better. 2 weeks of silence. Then they'll say due to XYZ issue, there will be delays. After ABC time will re-ship you same or worse equipment.
This is another tactic to push everyone to use their cloud hashing! It is basically a marketing tactic to send faulty hardware that's never going to work and the customer knows that it will be weeks and weeks before they get settled properly, so KNC offers the desperate customer their cloud hashing program subscription. It is pretty pathetic this multi-million dollar company can't even now properly ship out hardware. Custom hardware is shipped all over the world with no problems, but these guys took such a horrible approach to it really didn't care if the product came as expected or not. They basically just shoved parts in a box with no packing support and sent it out. No insurance, nothing. Thank god I cut my ties with this company a while ago.
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).
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