Author

Topic: Swedish ASIC miner company kncminer.com - page 498. (Read 3050075 times)

legendary
Activity: 1904
Merit: 1007
Anyone still has dimensions and weight of one packed Jupiter? I plan to sell them, but i need to get quotes for shipping.
sr. member
Activity: 336
Merit: 250
wow ok my unit is in the country (nz) after traveling the most distance there is no hope for my unit to be working
well if you hear any, and I mean any rattle, which you most likely will, it will be the DEATH rattle. sorry.
legendary
Activity: 1894
Merit: 1087
wow ok my unit is in the country (nz) after traveling the most distance there is no hope for my unit to be working
hero member
Activity: 910
Merit: 1004
buy silver!
Do you still think it was only 2 reports and I was just a KNC hater?
I was merely reporting the facts.

and now for a prediction... ... here comes the datahall offer for FrankenJupiter convertees...

*Someone's gonna be really pissed off at KNC when they realize what just happened, and why IMHO.

nope, just worried cause i received mine but didnt get it inspected before i mailed it again.  im trying to stop it now, before any more damage happens.  you said there were dozens of reports but didnt provide any proof and at that time i only found 2 reports.  it wasnt until i talked to my other buddy in florida, who had 5 unit sent and all five were fkd.
I imagine due to the Heat sink not being screwed down, but rather being held down by "pressure" from foam and the top of the case cover, that most if not all units will need to be opened, inspected and properly re-assembled if the boards are still viable.
Avenger mentioned that the boxes had no sign or arrow for "up" which then allowed for the boxes to be rotated as they moved along the shipping line, and this caused most if not all heat sinks to slip off the ASIC CHIP. I have some heat sinks that are about side ways laying across the boards, so pushing with a pen/pencil through the slots WILL NOT BE AN OPTION.

Whatever happens, I am not mining with these or powering them on until I get word from KNC. I unpacked each unit as carefully as possible to look for small pieces (resistors) and found at least 1 or 2 in the wrapping of every unit and way more in others where the heat sinks beat the shit out of the boards. Some boards I can visibly see they are fucked, but others I can not so I take no chances.

I have received an email that says basically 'hurry up and wait' we'll get to your problem order number 666666666 or something like that.
LOOL, i  laugh at you so HARD! .So you invested your dads money in to knc and expect to earn million $ by babysitting your miner?And now crying  HHHAAHHAA!Dude seriously get a real job!



You should really take this troll account back to your shitcoin hole where you came from and leave this for the big boys.  Maybe your mom will raise your allowance so you can buy another gpu. GL!
hero member
Activity: 546
Merit: 500
Owner, Minersource.net
How hard can it be to "simulate" handling of a miner by a freight company?

Simply get two interns to toss the package around a little, as every parcel will experience some force on it, simply when going through the sorting machines of any courier.

After a little of that, any Engineer worth a penny would have figured out that the units cant be shipped when built in this fashion.

Its not hard at all. Or, they could follow the conveniently published PICTURE guidelines that UPS has for all sorts of things. Every single Item I ship follows those guidelines, or double. I never had any problems reshipping jups in a double wall 275lb strength box, not the flimsy shit they used.
hero member
Activity: 714
Merit: 500
How hard can it be to "simulate" handling of a miner by a freight company?

Simply get two interns to toss the package around a little, as every parcel will experience some force on it, simply when going through the sorting machines of any courier.

After a little of that, any Engineer worth a penny would have figured out that the units cant be shipped when built in this fashion.
hero member
Activity: 574
Merit: 500
1.21 GIGA WATTS
Posting pics on this forum gives me hemorrhoids! So this is all I can stand to do. Hopefully the rivets are visible for the skeptics.



BE CAREFUL... if the miner on the top moves a few millimeters and drops off it's feet then you could possibly create a short circuit... and POOF up in smoke
hero member
Activity: 574
Merit: 500
1.21 GIGA WATTS
it's not the shipping company's fault if these frankenjups are damaged, it's KNC fault.

if constructed in a flimsy aluminium case and circuit boards fitted to the bottom with nylon plugs, then placing the heat sink/fan assembly in the center without securing to firm base will definitely dislodge the heat sink/fan assembly with any shipping company.  by looking at photos, if these frankenjups were dropped sideways even a couple of inches then the heat sink/fan will move, do this a couple of times and you're going to have damage. 

there is no way that any of these will survive any form of transport.  these wouldn't even survive if you pick it up and transported it in the boot or back seat of a car.

also the exposed circuit board on the bottom of the case is asking for trouble in itself.  To think whoever designed these miners probably thought he/she done a great job  Tongue  and saved KNC lots of money by cutting corners.   

this is what I'd do to who ever designed and approved these frankenjups
hero member
Activity: 784
Merit: 1004
Glow Stick Dance!
Posting pics on this forum gives me hemorrhoids! So this is all I can stand to do. Hopefully the rivets are visible for the skeptics.

sr. member
Activity: 476
Merit: 250
let's have some fun
hero member
Activity: 742
Merit: 500
Knc is going to have to eat the cost of 400 FrankenJupes because they didn't bother to attach heatsinks with screws (3TH * 400 = 1200TH).

I doubt the units can be repaired, so they will be a compete loss. That is going to hurt.

I strongly suspect that there have been management and engineering changes at Knc and some of their early investors are looting the company dry and trying to squeeze every last penny worth of profit out of it.
hero member
Activity: 784
Merit: 1000

I am sure they got delivered like this:





lol

Sounds like KnC did this themselves before they got on the truck.

Can someone take pictures of this disaster?  They rivetted them shut?  lol

At least their giant 20PH farms look swanky and put together well.
legendary
Activity: 2408
Merit: 1004
Ask knc for free hosting
sr. member
Activity: 336
Merit: 250
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).

Except you can't cancel a Titan

How could anyone rely on this company to design and make a good product anymore? I've heard it had rivets on this thing? Why would a mining rig that you NEED to access the internal components (like the fans) be riveted shut so you can't open it? You have to be able to access these components. Were these things really riveted shut so people can't open them? If you have a Neptune on order, now would be a really good time to get your money back. You just may receive a box of broken parts. Also, Phoenix told us he got all his units refunded but now has like three on order? Dude, are you a compulsive lire and just can't help it?



Yes indeed they case is riveted, not a single screw to be found. It looks like you may be able to break the plastic feet off of the bottom of the case and pull the components out through the bottom. But I'm not willing to break my warranty to do so. Besides, I'm not sure how you would reassemble it again. And I'm NOT a handy person.

Where are all of the replies from other FrankenJup owners that have their units running? I feel so alone, lol.
I just finished doing a full visual inspection of 6TH/s worth of BROKENJUPS. I finally had time to sit there and really look at this disaster. Unfortunately that is all I can do at this time since there is no way I would power any of these units up. I found at least one resistor in the packaging of every single unit. I have some 25+ resistors that have been completely knocked off. I don't think I lost any since I tried to be very careful when removing each and every one out of the box and packaging hoping that at least a few units would be intact. Unfortunately this case design was very flawed. It might have worked had the heat sinks been bolted in place to the board itself. Since they were not, this allowed the bottom of the heat sink to easily slide off the chip and start beating everything else up.

So I can definitely see about 25 out of 36 boards that are damaged i.e. resistors missing. On some of these the heatsinks are literally on their side so this just does not bode well, I would be surprised if any of these worked at all.
sr. member
Activity: 336
Merit: 250
Do you still think it was only 2 reports and I was just a KNC hater?
I was merely reporting the facts.

and now for a prediction... ... here comes the datahall offer for FrankenJupiter convertees...

*Someone's gonna be really pissed off at KNC when they realize what just happened, and why IMHO.

nope, just worried cause i received mine but didnt get it inspected before i mailed it again.  im trying to stop it now, before any more damage happens.  you said there were dozens of reports but didnt provide any proof and at that time i only found 2 reports.  it wasnt until i talked to my other buddy in florida, who had 5 unit sent and all five were fkd.
I imagine due to the Heat sink not being screwed down, but rather being held down by "pressure" from foam and the top of the case cover, that most if not all units will need to be opened, inspected and properly re-assembled if the boards are still viable.
Avenger mentioned that the boxes had no sign or arrow for "up" which then allowed for the boxes to be rotated as they moved along the shipping line, and this caused most if not all heat sinks to slip off the ASIC CHIP. I have some heat sinks that are about side ways laying across the boards, so pushing with a pen/pencil through the slots WILL NOT BE AN OPTION.

Whatever happens, I am not mining with these or powering them on until I get word from KNC. I unpacked each unit as carefully as possible to look for small pieces (resistors) and found at least 1 or 2 in the wrapping of every unit and way more in others where the heat sinks beat the shit out of the boards. Some boards I can visibly see they are fucked, but others I can not so I take no chances.

I have received an email that says basically 'hurry up and wait' we'll get to your problem order number 666666666 or something like that.
LOOL, i  laugh at you so HARD! .So you invested your dads money in to knc and expect to earn million $ by babysitting your miner?And now crying  HHHAAHHAA!Dude seriously get a real job!

alpha, glad you had your laugh....and only reason I worry about 'ole' POPS is because he is such a gripe when it comes to money.....money he has, this a cup in his bucket but he watches every drop so not 'Crying' as you so kindly put it just complaining. And alpha, I have a real job, actually several of them, and this is just a side gig at 3.5TH/s and waiting on 1TH/s this week and a few other goodies....so a big GIG it is nonetheless SO ALPHA, SHUT YOUR YAP!
HATER!!
hero member
Activity: 728
Merit: 500

I am sure they got delivered like this:



newbie
Activity: 17
Merit: 0
Do you still think it was only 2 reports and I was just a KNC hater?
I was merely reporting the facts.

and now for a prediction... ... here comes the datahall offer for FrankenJupiter convertees...

*Someone's gonna be really pissed off at KNC when they realize what just happened, and why IMHO.

nope, just worried cause i received mine but didnt get it inspected before i mailed it again.  im trying to stop it now, before any more damage happens.  you said there were dozens of reports but didnt provide any proof and at that time i only found 2 reports.  it wasnt until i talked to my other buddy in florida, who had 5 unit sent and all five were fkd.
I imagine due to the Heat sink not being screwed down, but rather being held down by "pressure" from foam and the top of the case cover, that most if not all units will need to be opened, inspected and properly re-assembled if the boards are still viable.
Avenger mentioned that the boxes had no sign or arrow for "up" which then allowed for the boxes to be rotated as they moved along the shipping line, and this caused most if not all heat sinks to slip off the ASIC CHIP. I have some heat sinks that are about side ways laying across the boards, so pushing with a pen/pencil through the slots WILL NOT BE AN OPTION.

Whatever happens, I am not mining with these or powering them on until I get word from KNC. I unpacked each unit as carefully as possible to look for small pieces (resistors) and found at least 1 or 2 in the wrapping of every unit and way more in others where the heat sinks beat the shit out of the boards. Some boards I can visibly see they are fucked, but others I can not so I take no chances.

I have received an email that says basically 'hurry up and wait' we'll get to your problem order number 666666666 or something like that.
LOOL, i  laugh at you so HARD! .So you invested your dads money in to knc and expect to earn million $ by babysitting your miner?And now crying  HHHAAHHAA!Dude seriously get a real job!

These guys have thousands of dollars if not millions in some cases invested in this equipment.  Don't mock them, not cool.
hero member
Activity: 574
Merit: 500
1.21 GIGA WATTS
the way the frankenjup has been put together is seriously a disaster for KNC and everyone who's ordered one even if it arrives in one piece I would recommend to reject it and ask for them to sack their existing case designer and hire someone who got some experience.  The existing design could never survive any shipping company full stop.

Ask for 3TH/s of mining from their data center till new design can be produced and delivered.
OR ask for refund because of incompetence.  Even BFL Josh can do better on case designing.

I hope they do the same big mistake with Neptune and Titan, otherwise it will definitely be the end of KNC.

they should ask spondoolies Tech for some help on case design. By far best/professionally designed case/miner to date.

BTW, I'm not a frankenjup customer, but I have paid for a Titan and refund processing for Neptune.

edit, changed my signature to Spondoolies Tech SP30 offer as it's no longer worth being a reseller for KNC
hero member
Activity: 784
Merit: 1004
Glow Stick Dance!
I just really hope all the delusional people on here that are KNC fanboys remember this and cancel their Titan order(s).

Except you can't cancel a Titan

How could anyone rely on this company to design and make a good product anymore? I've heard it had rivets on this thing? Why would a mining rig that you NEED to access the internal components (like the fans) be riveted shut so you can't open it? You have to be able to access these components. Were these things really riveted shut so people can't open them? If you have a Neptune on order, now would be a really good time to get your money back. You just may receive a box of broken parts. Also, Phoenix told us he got all his units refunded but now has like three on order? Dude, are you a compulsive lire and just can't help it?



Yes indeed they case is riveted, not a single screw to be found. It looks like you may be able to break the plastic feet off of the bottom of the case and pull the components out through the bottom. But I'm not willing to break my warranty to do so. Besides, I'm not sure how you would reassemble it again. And I'm NOT a handy person.

Where are all of the replies from other FrankenJup owners that have their units running? I feel so alone, lol.
hero member
Activity: 714
Merit: 500
As far as having the UP Arrows on the packages I've seen UPS rotate packages that had many arrows on them.  I've also seen them throw a package with arrows and "Fragile" on it on the ground sideways and when it was in the way walk on top of it......

The biggest thing is shipping companies all have one rule...make sure any package can withstand a 7 foot drop..... I highly doubt the Franken's could withstand a 7 inch drop from what I've seen...
Yep. and marking one "Fragile" results in extra bonus abuse.
We had this proven on the first Jupiter shipment...

Imagine if they knew it was a miner...  or had KNC stamped on the box.  omg.  
Plain brown box is best;
it only needed screws to hold the asics to the cooling towers, and this whole (current)mess could have been avoided.

Yeah, i can only shake my head furiously in disbelief when i hear about KnC shipping and packaging practices, why dont the just put it in a box, covered with foam holders, like when you ship computers?

These things make shipping damage much more unlikely, even if the package were dropped.

Also, they should just put a shockwatch sticker on every package:



It is then easy to prove if the drop force was higher than a 7ft drop, and every uneducated parcel delivery guy knows, he is going to get into trouble if the thing brakes and will handle with more care.
I can tell you from personal experience, since we stick these on our (pricy) audio equipment when shipping it, damages have gone down 80%.

It seems to me like KnC has either hired the intern to manage all their shipping activities, or they simply lack common sense.
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