So finally I get a response after almost 2 weeks and they say that the information is invalid. I use a credit Union and as a result there is an intermediary bank that it has to flow through but since KNC's system doesn't allow for that they can't process the refund? I think they are just being lazy or this is a stall tactic. I'm going to be pissed if I need to open a new bank account for this. What a cluster&%@@.
Your credit union should be able to provide you with the information from what's called their correspondent bank so that you can get the wire transfer sent to you, then credited to your account. You'll probably need to get with an officer of the credit union as the tellers and "front facing" clerks generally can't get the required information about the credit union's account with a bank that you'll need.
Basically your credit union has an account at a bank that they use for processing transactions through the ACH and fed wire transfer systems, and SWIFT. That's the account that will need to receive the wire transfer from KnC, then once received credit the amount to your credit union account.
Good luck.
I did talk to an officer at the bank and provided KNC with the exact information. Funds are received by a US correspondence bank (JP Morgan) Swift code #1. From there the funds get sent to the Benificiary Bank in Canada, swift code#2 and account number of my beneficiary bank (local branch) this is where I have a transit #, Payee Name, Payee Acct # and Payee address.
KNC's Response to my legit info:
I can confirm that order 125XX has 1 miner and the price you paid 10,166 USD The bank details are not clear for us as you are providing with two bank accounts, two SWIFT codes and there is no routing/clearing number. The fields that we have in our banking system to fill in for transactions are:
Full name of account holder - The full name of the bank - The complete address of your bank - The routing/clearing number - The account number - SWIFT - Payment Comments: Please specify details, as in case if we type them wrong, there is possibility for payment not to reach the account.