I like when things move fast - I get proven correct more quickly
First of all we paid for a 20nm product. If they deliver only cloud hashing then they are in big troubles.
Doesn't look like it? Refund, wait or you are one of knc's new cloud hashing customers. No trouble to them, now they've figured out a very good way to f#@k, I mean, help everyone.
Second of all why would knc host for free and for life 3600 neptune customers?
I think they cleared that up - you only get 6 months. I guess that's how long they expect any of their hardware to last. Or you could wait until September/October/November/December/2015 for an actual 20nm, when it will be more than useless. Who will wait 3/4/5/6/7 months, when they can have their 3TH when promised, albeit without the actual hardware they paid for? Your butt might feel sore, but at least it hashes
There is no logic in offering cloud hashing instead of products.
I'm sure you can see now there is, for knc. They own the assets, you own a very small digital share in those assets for 6 months, until their "debt" to you is paid. Then you own nothing. And they have an entire datacentre, full of hardware, paid for on your dime. Plenty logic, if you are part of the (must bring back the phrase):
Swedish bitcoin mafia.