TECHNOBIT support tread + customer feedback - page 2.

jekecoin

sr. member

Activity: 427

Merit: 250

Quote from: jekecoin on March 09, 2015, 02:49:49 AM

Quote from: jekecoin on March 04, 2015, 05:07:11 AM

Waiting
ORDER REFERENCE DATE TOTAL PRICE PAYMENT: STATUS INVOICE
DIFSRTQII 2014-12-21 208,30€ PD PayPal + Extra Fee Refund processing - details Reorder

still waiting

why? why you don't make my refund?

Qeu

full member

Activity: 120

Merit: 100

Looks as if the Technobit team was abducted by aliens. Or ran off with the loot. Anyone else filed?

Qeu

full member

Activity: 120

Merit: 100

Quote from: ?? on ??

Quote from: Qeu on March 14, 2015, 11:58:47 AM

http://www.ecc.bg/submit-a-complaint.htm
I am filing this weekend. I want a full return for the 8 boards he is holding for 2 months now, whether money or btc.

i will fill it to and mite go to the police fill another complain for fraud...3 miners, a canceled tracking number, 251eur its not easy to earn here.

I just finished and sent the form. Make jpeg screenshots from your technobit account and every answer/promise technobit made to you, you can attach them at the bottom of the form, 4 total. Provide links to his posts here too if applicable to your case. Good luck to all, if any help needed with it, say so.

Qeu

full member

Activity: 120

Merit: 100

http://www.ecc.bg/submit-a-complaint.htm
I am filing this weekend. I want a full return for the 8 boards he is holding for 2 months now, whether money or btc.

jekecoin

sr. member

Activity: 427

Merit: 250

Quote from: Velociraptor on March 12, 2015, 07:02:35 AM

so you guys think it is definitly gone this time?

Because my first order was 3 Month late so i thought they could do better this time but looks like 3 month delay all over again ... would be better than nothing, but still marto should try to set realistic dates

still hoping for my devices

Marto needs improve their customer service, they can't sell miner, get the money and delay the package....

Velociraptor

newbie

Activity: 3

Merit: 0

so you guys think it is definitly gone this time?

Because my first order was 3 Month late so i thought they could do better this time but looks like 3 month delay all over again ... would be better than nothing, but still marto should try to set realistic dates

still hoping for my devices

soulistyce

hero member

Activity: 701

Merit: 511

Quote from: ?? on ??

we should write a new post with title "How Technobit stole us all!!!"
Huh

Please see this....

https://bitcointalksearch.org/topic/m.10733742

Someone should do something, web Need a loyer.

jekecoin

sr. member

Activity: 427

Merit: 250

Quote from: soulistyce on March 09, 2015, 06:47:10 PM

Quote from: Qeu on March 09, 2015, 05:01:22 PM

Quote from: soulistyce on March 09, 2015, 04:44:34 PM

one more day with still no reply Huh

This is getting nowhere, the guy isn't even reacting anymore here. Lying about shipping week after week, looks as if this is going like minersource. Pooofff, and they are gone!!

not reacting...not replying to contact...email...nothing...looks like this time they are stealing our money Embarrassed

another time?

soulistyce

hero member

Activity: 701

Merit: 511

Quote from: Qeu on March 09, 2015, 05:01:22 PM

Quote from: soulistyce on March 09, 2015, 04:44:34 PM

one more day with still no reply Huh

This is getting nowhere, the guy isn't even reacting anymore here. Lying about shipping week after week, looks as if this is going like minersource. Pooofff, and they are gone!!

not reacting...not replying to contact...email...nothing...looks like this time they are stealing our money Embarrassed

Qeu

full member

Activity: 120

Merit: 100

Quote from: soulistyce on March 09, 2015, 04:44:34 PM

one more day with still no reply Huh

This is getting nowhere, the guy isn't even reacting anymore here. Lying about shipping week after week, looks as if this is going like minersource. Pooofff, and they are gone!!

soulistyce

hero member

Activity: 701

Merit: 511

one more day with still no reply Huh

jekecoin

sr. member

Activity: 427

Merit: 250

Quote from: jekecoin on March 04, 2015, 05:07:11 AM

Waiting
ORDER REFERENCE DATE TOTAL PRICE PAYMENT: STATUS INVOICE
DIFSRTQII 2014-12-21 208,30€ PD PayPal + Extra Fee Refund processing - details Reorder

still waiting

seanet

newbie

Activity: 31

Merit: 0

Quote from: marvingateway on March 07, 2015, 05:02:59 PM

Quote from: seanet on March 07, 2015, 01:40:43 PM

...
i'm out of any other ideea and technobit is not replying to my mails i consider myself screwed up. For 70€ technobit failed i wonder if this amount worth so much to loose a possible customer, i guess yes.

Does the Board may have a bypass?
In the photo it looks like this.
By the right power connector, 3rd row of chips from the bottom, 2.chip(Power-FET) from the right side.
It looks like 2 pins (first and second from the right side) was bridged.
But also can be, that this is the side for cooling the chip (Power-FET) , then the bridge would be correct.
Compare this please by look at the other board , on my board I can't find any labels of the components.

I would ask you to send back the board , you have 1-year warranty.

there is no visible bypass on the board the middle pci-ex has a fan connected to ,a broken fan i can say but the fan is not a big issue board not hashing thats very annoying

soulistyce

hero member

Activity: 701

Merit: 511

please marto or martin refund my order THIFVNNBU
i need the money and you didnt send the 3x hex4m in time
it was payed with bitcoins
my address for refund is:

12h7HLj1xHsXeTmuea3AE7mc21zguZGP6M
im sending an email also, when you can, technobit please reply
hugo fernandes

marvingateway

newbie

Activity: 51

Merit: 0

Quote from: seanet on March 07, 2015, 01:40:43 PM

...
i'm out of any other ideea and technobit is not replying to my mails i consider myself screwed up. For 70€ technobit failed i wonder if this amount worth so much to loose a possible customer, i guess yes.

Does the Board may have a bypass?
In the photo it looks like this.
By the right power connector, 3rd row of chips from the bottom, 2.chip(Power-FET) from the right side.
It looks like 2 pins (first and second from the right side) was bridged.
But also can be, that this is the side for cooling the chip (Power-FET) , then the bridge would be correct.
Compare this please by look at the other board , on my board I can't find any labels of the components.

I would ask you to send back the board , you have 1-year warranty.

seanet

newbie

Activity: 31

Merit: 0

Quote from: marvingateway on March 07, 2015, 12:54:19 PM

The different variants of the power supply have a different cause.
The 6-pin PCI-E connector is specified for 75 W.
So 2 of them brings 150 W.
But you will need about 400 W for the miner.
The cables from the power supply can thereby be warm.

3 connectors brings 225 W.
So the cables from the power supply is less stress in this case, since the load is distributed across multiple cables.
In my opinion it is not another reason for the 3rd connector .

here are the images of the boards

the damaged one with 3 pci-e connectors
https://i.imgur.com/qo6zDpt.jpg

as i read the forum cgminer on tl-mr3020 is more stable so i went shopping today 1 brand new tm-mr3020 router flased with latest techobit image, 1 powered usb hub 12v 3A brand new also

same thing the board is acting exactly like in windows version of cgminer

https://i.imgur.com/lCpnxHM.png

i'm out of any other ideea and technobit is not replying to my mails i consider myself screwed up. For 70€ technobit failed i wonder if this amount worth so much to loose a possible customer, i guess yes.

marvingateway

newbie

Activity: 51

Merit: 0

The different variants of the power supply have a different cause.
The 6-pin PCI-E connector is specified for 75 W.
So 2 of them brings 150 W.
But you will need about 400 W for the miner.
The cables from the power supply can thereby be warm.

3 connectors brings 225 W.
So the cables from the power supply is less stress in this case, since the load is distributed across multiple cables.
In my opinion it is not another reason for the 3rd connector .

seanet

newbie

Activity: 31

Merit: 0

Quote from: marvingateway on March 07, 2015, 03:17:37 AM

Quote from: seanet on March 04, 2015, 03:36:21 PM

Hello i have 2 hex4m boards that i aquired in february 2014 after a long wait my boards have arrived finally and i got them plugged in to recover a little bit of my loss one of the boards was hashing at 250gh with some nonces after reading a bit i got that fixed by cleaning the minion chips and adding some thermal grease now is working as a charm second miner is refusing to hash i did the same operation as the 1st one and the speed i get is 2 3-gh and alot alot of nonces

Did you rebend the mounting plates on the CPU-Coolers?
For me that has helped

Yes I did that too I noticed that thé miner has 3 pci-express slots and thé other just 2 thé middle one is not present on one of thé boards thé middle pci-ex slot has thé base cpu connected I Will post à photo this evning

marvingateway

newbie

Activity: 51

Merit: 0

Quote from: seanet on March 04, 2015, 03:36:21 PM

Hello i have 2 hex4m boards that i aquired in february 2014 after a long wait my boards have arrived finally and i got them plugged in to recover a little bit of my loss one of the boards was hashing at 250gh with some nonces after reading a bit i got that fixed by cleaning the minion chips and adding some thermal grease now is working as a charm second miner is refusing to hash i did the same operation as the 1st one and the speed i get is 2 3-gh and alot alot of nonces

Did you rebend the mounting plates on the CPU-Coolers?
For me that has helped.

seanet

newbie

Activity: 31

Merit: 0

same here no answers from technobit till now i hate to say that but i think i will contact a lawyer to send them a notice as bg is an european member they also have to obey eu laws, maybe this way they will understand that they dont get to play with other ppl money as they please or at least give people an answer my experience with technobit it is a total disaster but i still hope that will change

Topic: TECHNOBIT support tread + customer feedback - page 2. (Read 62695 times)